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Chain Action - How Do Countries Add Value Through Digital Government?

Abstract

This study examineshow countries develop and benefit from Digital Government(DG).The literature proposes various conceptualizations of the value-adding logic of DG, but the benchmarking practice is not respondingto such proposals.For instance, the United Nations’E-Government Surveycombines the readiness and uptake indicatorsand failsto cover any impactindicators;thus,its diagnostic valueis limited. To overcome this limitation, weintroduce a new assessment schemebased on the DG value chain conceptand pursue the question: how do the world countries add value in this chain?Reassembling the UN’s e-Government Survey indicatorsand the World Bank’s Worldwide Governance Indicators,we examine how the 191 UN Member States converted their readiness into uptakeanduptake into impactover the 2014-2018 period. The results rank the countries concerning their performance alongthe DG value chain, identify hotspots, and calculatethe value chain performance of regional and economic groups.

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Details

Category:
Conference activity
Type:
publikacja w wydawnictwie zbiorowym recenzowanym (także w materiałach konferencyjnych)
Language:
English
Publication year:
2021
Bibliographic description:
Durkiewicz J., Janowski T.: Chain Action - How Do Countries Add Value Through Digital Government?// / : , 2021,
DOI:
Digital Object Identifier (open in new tab) 10.24251/hicss.2021.284
Verified by:
Gdańsk University of Technology

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