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Evaluating the effectivness of an outsourced processes on the basis of key performance indicators

Abstract

According to the statistics outsourcing has become typical solution for mature economies. Besides short run attempt based on cost reduction, getting popular is the method of increasing the effectiveness by implementing outsourced process. Authors in this article present the methods of measuring outsourcing performance on the basis of key performance indicators.

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Details

Category:
Monographic publication
Type:
rozdział, artykuł w książce - dziele zbiorowym /podręczniku w języku o zasięgu międzynarodowym
Title of issue:
Quality and risk in conditions of changing business environment strony 129 - 136
Language:
English
Publication year:
2015
Bibliographic description:
Grudowski P., Muchlado M.: Evaluating the effectivness of an outsourced processes on the basis of key performance indicators// Quality and risk in conditions of changing business environment/ ed. Adam Skrzypek Lublin: Department of Quality and Knowledge Management, Faculty of Economics, University of Maria Curie-Skłodowska, 2015, s.129-136
Verified by:
Gdańsk University of Technology

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