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Intercultural interactions in multinational subsidiaries

Abstract

Purpose - Our aim is to show how individuals perceive the quality of intercultural interactions at work in multinational subsidiaries, and to address the question of what actually prevails in their accounts, i.e. ‘the dark side’ or ‘the bright side’. Design/methodology/approach - We report the findings from five subsidiaries located in Poland and interviews with 68 employees of these companies. Findings - The ‘bright side’ dominated the interviewees’ accounts. The phenomenon of high social identity complexity or common ingroup identity can help explain the findings. The results also shed some new light on the associations between the context of subsidiaries and the perception of the quality of intercultural interactions.Originality/value – The accounts of intercultural interactions are analyzed to illuminate some significant foundations of how individuals perceive such interactions. The study provides a qualitative lens and highlights the positive approach to intercultural interactions. It may redress the imbalance in prior research and satisfy the need for positive cross-cultural scholarship.

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Authors (5)

Keywords

Details

Category:
Articles
Type:
artykuł w czasopiśmie wyróżnionym w JCR
Published in:
Baltic Journal of Management no. 12, edition 2, pages 214 - 239,
ISSN: 1746-5265
Language:
English
Publication year:
2017
Bibliographic description:
Rozkwitalska M., Chmielecki M., Przytula S., Sulkowski L., Basińska B.: Intercultural interactions in multinational subsidiaries// Baltic Journal of Management. -Vol. 12, iss. 2 (2017), s.214-239
DOI:
Digital Object Identifier (open in new tab) 10.1108/bjm-11-2015-0215
Verified by:
Gdańsk University of Technology

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