Abstract
The paper aims to identify, describe and analyse knowledge risks organisations might face and based on this, proposes a taxonomy of knowledge risks. To achieve this goal, a literature review was conducted. After the analysis of the existing material, it was possible to divide knowledge risks into two categories: internal (originating from the inside of the organisation) and external (originating from the outside of the organisation). Some of the presented knowledge risks appear to have an incidental character (e.g., knowledge spillover, knowledge leakage or knowledge waste), while others are of a continued nature (e.g., knowledge attrition or risks connected with knowledge work). Our study is not only timely but also relevant for initiating increased and rigorous research activities in the field of knowledge risks. The proposed taxonomy will also help organisations in concentrating on their crucial knowledge and in finding ways to prevent or reduce these risks.
Citations
-
4 1
CrossRef
-
0
Web of Science
-
4 7
Scopus
Authors (2)
Cite as
Full text
- Publication version
- Accepted or Published Version
- License
- Copyright (2017 Inderscience Enterprises Ltd.)
Keywords
Details
- Category:
- Articles
- Type:
- publikacja w in. zagranicznym czasopiśmie naukowym (tylko język obcy)
- Published in:
-
International Journal of Business Environment
no. 9,
edition 1,
pages 51 - 63,
ISSN: 1740-0589 - Language:
- English
- Publication year:
- 2017
- Bibliographic description:
- Durst S., Zięba M.. Knowledge risks - towards a taxonomy. International Journal of Business Environment, 2017, Vol. 9, iss. 1, s.51-63
- DOI:
- Digital Object Identifier (open in new tab) 10.1504/ijbe.2017.084705
- Bibliography: test
-
- Agndal, H. and Nordin, F. (2009) 'Consequences of outsourcing for organizational capabilities: some experiences from best practice', Benchmarking: An International Journal, Vol. 16, No. 3, pp.316-334. open in new tab
- Ahmad, A., Bosua, R. and Scheepers, R. (2014) 'Protecting organizational competitive advantage: a knowledge leakage perspective', Computers and Security, Vol. 42, pp.27-39. open in new tab
- Akgün, A.E., Byrne, J.C., Lynn, G.S. and Keskin, H. (2007) 'Organizational unlearning as changes in beliefs and routines in organizations', Journal of Organizational Change Management, Vol. 20, No. 6, pp.794-812. open in new tab
- Annansingh, F. (2012) 'Exploring the risks of knowledge leakage: an information systems case study approach', in Hou, H.T. (Ed.): New Research on Knowledge Management Models and Methods, InTech [online] http://cdn.intechopen.com/pdfs-wm/33417.pdf (accessed 12 October 2016). open in new tab
- Bessis, J. (1998) Risk Management in Banking, Wiley, Chichester. Business Dictionary [online] http://www.businessdictionary.com/definition/attrition.html (accessed 20 March 2017). open in new tab
- Cegarra-Navarro, J-G., Martinez-Martinez, A., Gutierrez, J.O. and Rodriguez, A.L.L. (2013) 'Environmental knowledge, unlearning, and performance in hospitality companies', Management Decision, Vol. 51, No. 2, pp.341-360. open in new tab
- Cerne, M., Nerstad, C.G.L., Dysvik, A. and Skerlavaj, M. (2014) 'What goes around comes around: knowledge hiding, perceived motivational climate, and creativity', Academy of Management Journal, Vol. 57, No. 1, pp.172-192. open in new tab
- Chalkiti, K. and Sigala, M. (2010) 'Staff turnover in the Greek tourism industry: a comparison between insular and peninsular regions', International Journal of Contemporary Hospitality Management, Vol. 22, No. 3, pp.335-359. open in new tab
- Chan, P.W.C., Grantham, A., Kaplinsky, R., Mynors, D., Mohamed, S., Walsh, K. and Coles, R. (2006) 'A taxonomy of knowledge leakage: some early developments', Proceedings of the Twenty-Second Annual ARCOM Conference, Association of Researchers in Construction Management, September, pp.851-859.
- Cohen, W.M. and Levinthal, D.A. (1990) ‚Absorptive capacity: a new perspective on and innovation learning', Administrative Science Quarterly, Vol. 35, No. 1, pp.128-152. open in new tab
- Connelly, C.E. and Zweig, D. (2014) ‚How perpetrators and targets construe knowledge hiding in organizations', European Journal of Work and Organizational Psychology, Vol. 24, No. 3, pp.479-489. open in new tab
- Connelly, C.E., Zweig, D., Webster, J. and Trougakos, J.P. (2012) 'Knowledge hiding in organizations', Journal of Organizational Behavior, Vol. 33, pp.64-88. open in new tab
- Coras, E.L. and Tantau, A.D. (2013) 'A risk mitigation model in SME´s open innovation projects', Management & Marketing Challenges for the Knowledge Society, Vol. 8, No. 2, pp.303-328.
- Davenport, T.H. and Prusak, L. (1998) Working Knowledge. How Organizations Manage What they Know, Harvard Business School Press, Boston, Massachusetts.
- De Faria, P. and Sofka, W. (2010) 'Knowledge protection strategies of multinational firms - a cross-country comparison', Research Policy, Vol. 39, No. 7, pp.956-968 [online] http://dx.doi.org/10.1016/j.respol.2010.03.005. open in new tab
- de Holan, P.M. and Phillips, N. (2004) 'Remembrance of things past? The dynamics of organizational forgetting', Management Science, Vol. 50, No. 11, pp.1603-1613.
- de Pablos, P.O. (2002) 'Evidence of intellectual capital measurement from Asia, Europe and the Middle East', Journal of Intellectual Capital, Vol. 3, No. 3, pp.287-302.
- Delrue, H. (2005) 'Relational risk perception and alliance management in French biotechnology SMEs', European Business Review, Vol. 17, No. 6, pp.532-546. open in new tab
- du Plessis, M. (2005) 'Drivers of knowledge management in the corporate environment', International Journal of Information Management, Vol. 25, No. 3, pp.193-202. open in new tab
- Durst, S. and Ferenhof, H.A. (2016) 'Competitive strategies for small and medium enterprises knowledge risk management in turbulent times', in North, K. and Varvakis, G. (Eds.): Competitive Strategies for Small and Medium Enterprises, pp.195-209, Springer International Publishing. open in new tab
- Durst, S. and Wilhelm, S. (2011) 'Knowledge management in practice: insights into a medium- sized enterprise's exposure to knowledge loss', Prometheus, Vol. 29, No. 1, pp.23-38. open in new tab
- Durst, S., Helio, L.A. and Ferenhof, A. (2015) 'Understanding knowledge leakage: a review of previous studies', VINE, Vol. 45, No. 4, pp.568-586. open in new tab
- Ferdinand, J. and Simm, D. (2007) 'Re-theorizing external learning', Management Learning, Vol. 38, No. 3, pp.297-317. open in new tab
- Ferenhof, H., Durst, S. and Selig, P. (2015) 'Knowledge waste in organizations: a review of previous studies', Brazilian Journal of Operations & Production Management, Vol. 12, No. 1, pp.160-178. open in new tab
- Frigo, M. (2006) 'Knowledge retention: a guide for utilities', Journal American Water Works Association, Vol. 98, No. 9, pp.81-84. open in new tab
- Gharajedaghi, J. (2007) 'Systems thinking: a case for second-order-learning', The Learning Organization, Vol. 14, No. 6, pp.473-479. open in new tab
- Grant, R.M. (1996) 'Toward a knowledge-based theory of the firm', Strategic Management Journal, Vol. 17, No. S2, pp.109-122. open in new tab
- Hargadon, A. and Sutton, R.I. (2008) 'Building an innovation factory', Harvard Business Review, Vol. 78, No. 3, pp.157-166.
- Hoecht, A. and Trott, P. (2006a) 'Innovation risks of strategic outsourcing', Technovation, Vol. 26, Nos. 5-6, pp.672-681. open in new tab
- Hoecht, A. and Trott, P. (2006b) 'Outsourcing, information leakage and the risk of losing technology-based competencies', European Business Review, Vol. 18, No. 5, pp.395-412. open in new tab
- Inkpen, A.C. (2000) 'Learning through joint ventures: a framework of knowledge acquisition', Journal of Management Studies, Vol. 37, No. 7, pp.1019-1043. open in new tab
- Jackson, P. (2010) 'Capturing, structuring and maintaining knowledge: a social software approach', Industrial Management & Data Systems, Vol. 110, No. 6, pp.908-929. open in new tab
- Joe, C., Yoong, P. and Patel, K. (2013) 'Knowledge loss when older experts leave knowledge-intensive organisations', Journal of Knowledge Management, Vol. 17, No. 6, pp.913-927. open in new tab
- Lambe, P. (2013) Four Types of Knowledge Risk: Knowledge Continuity Risks, Knowledge Acquisition Risks, Knowledge Outsourcing Risks and Knowledge Articulation Risks, pp.1-3 [online] http://www.greenchameleon.com/uploads/Four_Types_of_Knowledge_Risk.pdf (accessed 5 March 2017). open in new tab
- Lupton, D. (1999) Risk, Routledge, London.
- Markóczy, L. (1994) 'Modes of organizational learning. Institutional change and Hungarian joint ventures', International Studies of Management & Organization, Vol. 24, No. 4, pp.5-30. open in new tab
- Martins, C.E. and Meyer, H.W. (2012) 'Organizational and behavioral factors that influence knowledge retention', Journal of Knowledge Management, Vol. 16, No. 1, pp.77-96.
- Martins, E. and Martins, N. (2011) 'The role of organisational factors in combating tacit knowledge loss in organisations', Southern African Business Review, Vol. 15, No. 1, pp.49-69.
- Massingham, P. (2008) 'Measuring the impact of knowledge loss: more than ripples on a pond?', Management Learning, Vol. 39, No. 5, pp.541-560. open in new tab
- Massingham, P. (2010) 'Knowledge risk management: a framework', Journal of Knowledge Management, Vol. 14, No. 3, pp.464-485. open in new tab
- Mohamed, S., Mynors, D., Andrew, G., Chan, P., Coles, R. and Walsh, K. (2007) 'Unearthing key drivers of knowledge leakage', International Journal of Knowledge Management Studies, Vol. 1, Nos. 3-4, pp.456-470. open in new tab
- Mohamed, S., Mynors, D., Grantham, A., Walsh, K. and Chan, P. (2006) 'Understanding one aspect of the knowledge leakage concept: people', Proceedings of the European and Mediterranean Conference on Information Systems (EMCIS), pp.6-7. open in new tab
- Parker, H. (2012) 'Knowledge acquisition and leakage in inter-firm relationships involving new technology-based firms', Management Decision, Vol. 50, No. 9, pp.1618-1633. open in new tab
- Perrott, B.E. (2007) 'A strategic risk approach to knowledge management', Business Horizons, Vol. 50, No. 6, pp.523-533. open in new tab
- Schoonjans, B., Van Cauwenberge, P. and Vander Bauwhede, H. (2013) 'Knowledge networking and growth in service firms', The Service Industries Journal, Vol. 33, No. 11, pp.1051-1067. open in new tab
- Shaw, J.D., Delery, J., Jenkins, G. and Gupta, N. (1998) 'An organizational-level analysis of voluntary turnover and involuntary turnover', Academy of Management Journal, Vol. 41, No. 5, pp.511-525. open in new tab
- Szulanski, G. (1996) 'Exploring internal stickiness: Impediments to the transfer of best practice within the firm', Strategic Management Journal, Vol. 17, No. 52, pp.27-44. open in new tab
- Tadelis, S. (2007) 'The innovative organization: creating value through outsourcing', Californian Management Review, Vol. 50, No. 1, pp.261-277. open in new tab
- Treleaven, L. and Sykes, C. (2005) 'Loss of organizational knowledge. From supporting clients to serving head office', Journal of Organizational Change Management, Vol. 18, No. 4, pp.353-368. open in new tab
- Trkman, P. and Desouza, K.C. (2012) 'Knowledge risks in organizational networks: an exploratory framework', Journal of Strategic Information Systems, Vol. 21, No. 1, pp.1-17. open in new tab
- Tseng, C-Y., Pai, D.C. and Hung, C-H. (2011) 'Knowledge absorptive capacity and innovation performance in KIBS', Journal of Knowledge Management, Vol. 15, No. 6, pp.971-983. open in new tab
- Tukel, O. I., Rom, W.O. and Kremic, T. (2008) 'Knowledge transfer among projects using a learn-forget model', The Learning Organization. The International Journal, Vol. 15, No. 2, pp.179-194. open in new tab
- Tzortzaki, A.M. (2014) 'Knowledge-based strategies for managers in the service sector', Management Research Review, Vol. 37, No. 10, pp.858-879.
- Webster, J., Brown, G., Zweig, D., Connelly, C.E., Brodt, S. and Sitkin, S. (2008) 'Beyond knowledge sharing: withholding knowledge at work', Research in Personnel and Human Resources Management, Vol. 27, No. 8, pp.1-37. open in new tab
- Wensley, A.K. and Navarro, J.G.C. (2015) 'Overcoming knowledge loss through the utilization of an unlearning context', Journal of0Business Research, Vol. 68, No. 7, pp.1563-1569. open in new tab
- Zack, M.H. (1999) 'Managing codified knowledge', Sloan Management Review, Vol. 40, No. 4, pp.45-58. open in new tab
- Zieba, M. (2016) 'Knowledge safety in small and medium-sized service companies: case study analysis', in Moffett, S. and Galbraith, B. (Eds.): Proceedings of the European Conference on Knowledge Management 2016 (ECKM 2016), Belfast, pp.984-991. open in new tab
- Verified by:
- Gdańsk University of Technology
seen 224 times