The KLC Cultures' Synergy Power, Trust, and Tacit Knowledge for Organizational Intelligence

Wioleta Kucharska; Denise A. D. Bedford

doi:10.34190/ejkm.22.2.3554

The KLC Cultures' Synergy Power, Trust, and Tacit Knowledge for Organizational Intelligence

Abstract

This paper examines the impact of knowledge, learning, and collaboration culturessynergy (the KLC approach) on organizational adaptability. The SEM analysis method was applied to verify the critical assumption of this paper: that the KLC approach and trust support knowledge-sharing processes (tacit and explicit) and are critical for organizational intelligence activation.Specifically, the empirical evidence, based on a 640-case sample composed of Polish knowledge workers, revealedthat knowledge sharing, organizational intelligence, and innovativeness are vital benefits of the KLC cultures’synergy. It also highlighted that trust among workmates is critical to sustaining tacit knowledge sharing in an organization. Tacit knowledge, which is knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it, is clearly identified as a key component of change adaptability, which is viewed as a measure oforganizational intelligence. Moreover, the acceptance of mistakesas a learning source -a learning culturecomponentthat supports trial-error learning,was found to betremendous for knowledge-sharing processes, organizational intelligence (change adaptability),and innovativeness. Thisstudyproved that knowledge sharing, organizational intelligence, and innovativeness are vitalbenefits of the synergy that offers the KLC cultures. Trust strengthens this effect. So, to gain these benefits, knowledge-driven organizations should employ trusted managers who trust others and, in addition to their professional credentials, exhibit strong habits of respecting knowledge, learning, and collaboration.

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Authors (2)

Wioleta Kucharska dr hab. inż.
Denise A. D. Bedford

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Category:

Articles

Type:

artykuły w czasopismach

Published in:

Electronic Journal of Knowledge Management no. 22, pages 18 - 35,
ISSN: 1479-4411

Language:

English

Publication year:

2024

Bibliographic description:

Kucharska W., Bedford D. A. D.: The KLC Cultures' Synergy Power, Trust, and Tacit Knowledge for Organizational Intelligence// Electronic Journal of Knowledge Management -,iss. 2 (2024), s.18-35

DOI: