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Experience marketing in the service of the “secular religion” of big tech
PublicationThe article proposes an interpretation of the meaning of experience marketing as a tool in the process of sacralisation of products, and in a broader context – the so-called secular religion accompanying some contemporary big tech organizations. The article is of theoretical nature and the authors have intended to explain how big tech corporations, in line with the concept of experience marketing (digital platforms, in particular),...
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The KLC Cultures, Tacit Knowledge, and Trust Contribution to Organizational Intelligence Activation
PublicationIn this paper, the authors address a new approach to three organizational, functional cultures: knowledge culture, learning culture, and collaboration culture, named together the KLC cultures. Authors claim that the KLC approach in knowledge-driven organizations must be designed and nourished to leverage knowledge and intellectual capital. It is suggested that they are necessary for simultaneous implementation because no one of...
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Metodyka wdrażania Zarządzania Wiekiem w Przedsiebiorstwach i Organizacjach Publicznych uczestniczących w projekcie Best Agers Lighthouses
PublicationCelem artykułu jest przedstawienie metodyki wdrażania zarządzania wiekiem w małych i średnich przedsiębiorstwach i organizacjach publicznych Regionu Morza Bałtyckiego, opracowanej w ramach projektu Best Agers Lighthouses –Strategic Age Management for SME in the Baltic Sea Region. W artykule opisano m.in. sekwencję kluczowych działań podjętych podczas procesu wdrażania oraz strukturę podmiotową wspierającą współpracę uczestników...
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Andrzej Klimczuk
PeopleAndrzej Klimczuk, PhD, a sociologist and public policy expert, assistant professor in the Department of Social Policy of the Collegium of Socio-Economics at the SGH Warsaw School of Economics, Poland. Editor and correspondent of publications about computer and video games in the years 2002-2009. In 2011-2013, Vice President of the Foundation's Laboratory Research and Social Action "SocLab." External expert of institutions such...
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The Realization of NGN Architecture for ASON/GMPLS Network
PublicationFor the last decades huge efforts of telecommunication,Internet and media organizations have been focusingon creating standards and implementing one common networkdelivering multimedia services - Next Generation Network.One of the technologies which are very likely to beused in NGN transport layer is ASON/GMPLS optical network.The implementation of ASON/GMPLS technology usingopen source software and its results are the subject...
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Od modelu biznesu przedsiębiorstwa do modelu biznesu organizacji publicznej
PublicationZadowolenie obywateli z jakości życia jest związane z poziomem zaspokajania ich potrzeb, wśród których występuje możliwość korzystania z dóbr publicznych. Wiąże się to z dostępem do usług publicznych. Gospodarzami w zakresie świadczenia tych usług są organizacji publiczne. Zatem z rozumowania logicznego wynika, że wzrost zadowolenia mieszkańców może nastąpić wówczas, gdy podniesie się dostępność i poziom jakości usług publicznych....
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Kamila Kokot-Kanikuła mgr
PeopleKamila Kokot-Kanikuła is a digital media senior librarian at Gdańsk University of Technology (GUT) Library. She works in Digital Archive and Multimedia Creation Department and her main areas of interests include early printed books, digital libraries, Open Access and Open Science. In the Pomeranian Digital Library (PDL) Project she is responsible for creating annual digital plans, transferring files on digital platform, and promoting...
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From Individual to Collective: Intelligence Amplification with Bio-Inspired Decisional DNA and its Extensions
PublicationIn nature, deoxyribonucleic acid (DNA) contains the genetic instructions used in the development and functioning of all known living organisms. The idea behind our vision is to develop an artificial system, an architecture that would support discovering, adding, storing, improving and sharing information and knowledge among agents and organizations through experience. We propose a novel Knowledge Representation (KR) approach in...
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Adaptive Dynamical Systems Modelling of Transformational Organizational Change: with Focus on Organizational Culture and Organizational Learning
PublicationTransformative Organizational Change becomes more and more significant both practically and academically, especially in the context of organizational culture and learning. However computational modeling and a formalization of organizational change and learning processes are still largely unexplored. This paper aims to provide an adaptive network model of transformative organizational change and translate a selection of organizational...
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Adaptive Dynamical Systems Modelling of Transformational Organizational Change with Focus on Organizational Culture and Organizational Learning
PublicationTransformative Organizational Change becomes more and more significant both practically and academically, especially in the context of organizational culture and learning. However computational modeling and a formalization of organizational change and learning processes are still largely unexplored. This paper aims to provide an adaptive network model of transformative organizational change and translate a selection of organizational...
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Kobiety i mezczyźni w zespole - wartość czy wyzwanie
PublicationArtykuł dotyczy zarządzania zespołami zróżnicowanymi pod względem płci. Zaprezentowano wyniki badań przeprowadzonych wśród słuchaczy podyplomowych studiów Zarządzania Zasobami Ludzkimi. Celem badań była weryfikacja sposobu postrzegania zespołów zróżnicowanych pod względem płci przez osoby związane z zarządzaniem kapitałem ludzkim. Dodatkowo oceniono poziom wykorzystywania wartości takich zespołów w firmach reprezentowanych przez...
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Agent System for Managing Distributed Mobile Interactive Documents
PublicationThe MIND architecture of distributed mobile interactive document is a new processing model defined for facilitate informed decision-making in non-algorithmic decision-making processes carried out by knowledge-based organizations. The aim of this architecture is to change the static document to mobile agents, which are designed to implement the structure of the organization through autonomous migration between knowledge workers...
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Tweet you right back: Follower anxiety predicts leader anxiety in social media interactions during the SARS-CoV-2 pandemic
PublicationRecent research has shown that organizational leaders’ tweets can influence employee anxiety. In this study, we turn the table and examine whether the same can be said about followers’ tweets. Based on emotional contagion and a dataset of 108 leaders and 178 followers across 50 organizations, we infer and track state- and trait-anxiety scores of participants over 316 days, including pre- and post the onset of the SARS-CoV-2 pandemic...
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Hybrid Fuzzy-Ontological Project Framework of a Team Work Simulation System
PublicationThe aim of this article is to present the project framework for constructing a Software Process Simulation Modeling (SPSM) system. SPSM systems can be used as a virtual environment for the selection of methods and tools of project management in IT support organizations. The constructed system simulates the Scrum methodology, including the management processes and the project roles. For the implementation of Scrum processes, the...
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Building Project and Project Team Characteristics For Creating Hybrid Management Processes
PublicationThis paper introduces a method of building the characteristic of Software Development Project. Project characteristic is determined on the basis of several factors such as the complexity of Software Development Project and Project Team, results of historical projects and information on processes and methodologies, which are implemented in analyzed organizations. Information on project complexity can be applied to many different...
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Lean Six Sigma in French and Polish Small and Medium-Sized Enterprises - The Pilot Research Results
PublicationThe article presents results of the research conducted in Polish and French small and medium-sized enterprises referring to the context of the implementation and application of the concept of Lean Six Sigma. The research was conducted in the form of case studies, observations and individual interviews. The pilot studies led to the identification of the needs, expectations, concerns and experiences of these companies. At the same...
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Defense mechanisms and borderline personality organization among COVID-19 believers and non-believers during complete lock-down
PublicationThe aim of the current study was to investigate whether a specific social perception of the pandemic—believing or not in COVID-19—predicts borderline personality organizations and whether this relationship is mediated by more primitive maladaptive mechanisms—splitting, denial, and dissociation. The online study included 720 organization aged 25–45. Participants were diverse in terms of place of residence, being in a relationship,...
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An Adaptive Network Model Simulating the Effects of Different Culture Types and Leader Qualities on Mistake Handling and Organisational Learning
PublicationThis paper investigates computationally the following research hypotheses: (1) Higher flexibility and discretion in organizational culture results in better mistake management and thus better organizational learning, (2) Effective organizational learning requires a transformational leader to have both high social and formal status and consistency, and (3) Company culture and leader's behavior must align for the best learning effects....
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An Adaptive Network Model Simulating the Effects of Different Culture Types and Leader Qualities on Mistake Handling and Organisational Learning
PublicationThis paper investigates computationally the following research hypotheses: (1) Higher flexibility and discretion in organizational culture results in better mistake management and thus better organizational learning, (2) Effective organizational learning requires a transformational leader to have both high social and formal status and consistency, and (3) Company culture and leader’s behavior must align for the best learning effects....
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Algorithmic Human Resources Management - Perspectives and Challenges
PublicationTheoretical background: Technology – most notably processes of digitalisation, the use of artificial intelligence, machine learning, big data and prevalence of remote work due to pandemic – changes the way organizations manage human resources. One of the increasing trends is the use of so-called “algorithmic management”. It is notably different than previous e-HRM or HRIS (human resources information systems) applications, as it...
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Smart innovation process enhancement using SOEKS and decisional DNA
PublicationProduct innovation always requires a foundation based on both knowledge and experience. The production and innovation process of products is very similar to the evolution process of humans. The genetic information of humans is stored in genes, chromosomes and DNA. Similarly, the information about the products can be stored in a system having virtual genes, chromosomes and decisional DNA (DDNA). The present paper proposes...
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Regional quality contests based on business excellence models – Pomeranian case study
PublicationCompetitions based on models of organizational excellence have significant potential. Organizations participating in these initiatives have the chance not only to get marketing benefits, but also gain comprehensive knowledge about their management systems. Moreover, thanks to the structure of models of excellence an organization can plan in detail the improvement activities in its main processes. The aim of the authors is to analyze...
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Knowledge management in SMEs – selected issues.
PublicationThe success of a small or medium-size enterprise might be dependent on the way in which this company manages its knowledge. With limited access to other resources like land, capital or labor force, the access to knowledge and its effective application might become a source of competitive advantage for an SME. It is confirmed that organizations, which successfully implement the concept of knowledge management might achieve better...
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Bridge Ergonomic Design: A Review
PublicationHuman error remains the most common cause of marine incidents and it is worth emphasizing that navigator’s performance is directly affected by ergonomic factors on the bridge. Studies regarding influence of bridge design and work environment on the operator are rare, thus the main purpose of this paper is to fill in this gap. Documents issued by recognized organizations, research publications and additional sources were reviewed...
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Is it too late now to say we’re sorry? Examining anxiety contagion and crisis communication strategies using machine learning
PublicationIn this paper, we explore the role of perceived emotions and crisis communication strategies via organizational computer-mediated communication in predicting public anxiety, the default crisis emotion. We use a machine-learning approach to detect and predict anxiety scores in organizational crisis announcements on social media and the public’s responses to these posts. We also control for emotional and language tones in organizational...
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Tacit knowledge awareness and sharing as a focal part of knowledge production, Polish-US view on IT, healthcare, and construction industry
PublicationIn the knowledge economy era, knowledge production and dissemination are of key interest to individuals, organizations, and economies. Tacit knowledge results from experience, leading to innovation. The learning culture can facilitate the transformation of errors into experiences. This study explores whether mistake acceptance facilitates tacit knowledge awareness and sharing in the information technology, healthcare, and construction...
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Overview of Knowledge Management in Occupational Safety, Health, and Ergonomics
PublicationOccupational safety, health, and ergonomics (OSHE) are strategic pillars of contemporary organizations. In order to provide safer workplace, it is vital to manage the organizational knowledge, so that effective decision making along with absolute compliance to standards can be executed. The critical challenge for OSHE in modern industry is management of existing individual knowledge (experience), structure knowledge, and organizational...
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Framework for Product Innovation Using SOEKS and Decisional DNA
PublicationProduct innovation always requires a foundation based on both knowledge and experience. The production and innovation process of products is very similar to the evolution process of humans. The genetic information of humans is stored in genes, chromosomes and DNA. Similarly, the information about the products can be stored in a system having virtual genes, chromosomes and decisional DNA. The present paper proposes a framework for...
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Determinanty i efekty uczenia się wydziałów ekonomicznych publicznych szkół wyższych województwa pomorskiego
PublicationPubliczne uczelnie wyższe jako twory przez lata bardzo zhierarchizowane, ze znacznymi przejawami biurokratyzmu i silnie scentralizowaną władzą, w XXI wieku mają przed sobą długą drogę w dążeniu do doskonalenia własnej zdolności do uczenia się. Głównym celem pracy było zdiagnozowanie stanu determinant i efektów uczenia się badanych organizacji. Postawiono następujące hipotezy badawcze: poziom determinant uczenia się wydziałów ekonomicznych...
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Double Bias of Mistakes: Essence, Consequences, and Measurement Method
PublicationThere is no learning without mistakes. However, there is a clash between‘positive attitudes and beliefs’regarding learning processes and the ‘negative attitudes and beliefs’towardthese being accompanied bymistakes. Thisclash exposesa cognitive bias towardmistakesthat might block personal and organizational learning. This study presents an advanced measurement method to assess thebias of mistakes. The essence of it is the...
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Great Resignation and Quiet Quitting as Post-pandemic Dangers to Knowledge Management
PublicationPurpose: COVID-19 pandemic aftermaths include the emergence of new tendencies, such as the Quiet Quitting, and continuation of trends such as the Great Resignation, both of which have multiple knowledge-related impacts on individual, organizational and even national level. The aim of this paper is to show the mechanisms behind the Quiet Quitting and the Great Resignation from individual and organizational perspectives. Understanding...
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Leadership, culture, intellectual capital and knowledge processes for organizational innovativeness across industries: the case of Poland
PublicationPurpose – This study aims to present the overview of intellectual capital creation micro-mechanisms concerning formal and informal knowledge processes. The organizational culture, transformational leadership and innovativeness are also included in the investigation as ascendants and consequences of the focal relation of intellectual capital and knowledge processes. Design/methodology/approach – Based on a sample of 1,418 Polish...
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Enhancing Product Innovation Through Smart Innovation Engineering System
PublicationThis paper illustrates the idea of Smart Innovation Engineering (SIE) System that helps in carrying the process of product innovation. The SIE system collects the experiential knowledge from the formal decisional events. This experiential knowledge is collected from the set of similar products having some common functions and features. Due to the fact that SIE system collects, captures and reuses the experiential knowledge of all...
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Building Dedicated Project Management Process Basing on Historical Experience
PublicationProject Management Process used to manage IT project could be a key aspect of project success. Existing knowledge does not provide a method, which enables IT Organizations to choose Project Management methodology and processes, which would be adjusted to their unique needs. As a result, IT Organization use processes which are not tailored to their specific and do not meet their basic needs. This paper is an attempt to fill this...
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The linkage between knowledge risk management and organizational performance
PublicationThe purpose of this study is to examine the effect of knowledge risk management (KRM) on organizational performance, with measures considered as “softer” measures of performance, i.e. innovativeness, responsiveness, sustainability, and agility. Data were collected using an online questionnaire sent to private and public orga- nizations located all over the world. The analysis and hypotheses testing were performed using structural...
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The lemniscate knowledge flow model
PublicationKnowledge is seen as one of the main resources for organizations providing knowledge-intensive services. Therefore, sharing and reusing are the main goals of modern knowledge management (KM) approach, driven by information and communication technologies (ICT). However, one can ask for the details in order to provide means and tools to design and deploy environment able to fulfil these two goals. We observed that occurred interactions...
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Offshoring and outsourcing in Visegrad countries, Advantages and disadvantages.
PublicationOutsourcing and offshoring are getting more and more popular in the “new EU” coun-tries. They constitute very attractive venues for more developed EU countries to outsource or offshore their business activities. Authors of the article have investigated the advantages and disadvantages of locating outsourcing activities in each of the Visegrad (V4) countries. The authors have studied macroeconomic factors based on the reports of...
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The analysis of the conditions for best practices’ transfer
PublicationOne of the tasks of the Project Partners was identifying best practices in strengthening the economic activity of women and older people in the context of developing the competitiveness and innovation of SMEs, as well as determining the possibilities and conditions of their transfer. Transfer in this case is understood as the implementation of selected and described solutions in enterprises and public organizations from all the...
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Exploring the Benefits, Challenges, and Opportunities of Collaborative Business Intelligence
PublicationIn traditional business intelligence (BI) settings, the collective decision-making process is often hindered by the absence of knowledge and expertise exchange among various stakeholders, as well as lack of information sharing. The study delves into the concept of Collaborative BI, which aims to overcome these limitations by promoting collaboration, business networking, knowledge sharing, and improved communication among stakeholders....
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Analyzing content of tasks in Business Process Management. Blending task execution and organization perspectives
PublicationAn efficient organization, management, and execution of tasks are central for the successful functioning of any organization. This topic was on the research agenda already in the early 1950s and keeps attracting the scientific community's attention today. Continuous advances and penetration of technologies in organizations are expected to increase task variety and complexity. This creates a constant demand for new methods to analyze,...
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A new concept of contemporary marketing
PublicationPurpose: This conceptual paper aims to propose a new concept of marketing that responds well to the needs of a changing world, taking into account the continuous development of the service economy and the revolution in the development of the Internet and related tools. Methodology/Approach: The proposed concept is based on well-researched theories: service marketing, experience marketing, relationship marketing and digital marketing...
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Don't forget the dark side of green transformation
PublicationDesign/methodology/approach – The study is a continuation of the research by Durst and Zieba (2019) related to knowledge risks and their potential outcomes. This present study makes an update on the literature on knowledge risks and green transformation and describes knowledge risks that can be faced in this process. Originality/value – The paper offers new insights for researchers dealing with the topic of knowledge risks in...
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Managing change through team building in the context of organizing Erasmus+ mobility projects at the Gdańsk Tech Library
PublicationThe article discusses managing change through team building in the context of organizing Erasmus+ mobility projects in the Gdańsk University of Technology Library as the main strategy which contributed to the projects’ success. The authors describe the projects realized in the years 2017-2019 within the scope of the Erasmus+ programme. The organizers decided to take a responsible and active approach towards managing change and...
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Model otwartej architektury rozproszonych dokumentów elektronicznych wspierającej proces podejmowania decyzji w trybie obliczeń zespołowych
PublicationModel otwartej architektury mobilnych dokumentów interaktywnych MIND, został opracowany w celu efektywnego zarządzania informacją w procesach podejmowanych przez organizacje oparte na wiedzy. Architektura ta stanowi całościowy opis struktury i funkcjonalności dokumentu, zaprojektowanego w celu realizacji rozproszonego przetwarzania zespołowego i pracy grupowej. Umożliwia automatyczne przejście od statycznej postaci dokumentów...
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Joanna Czerska dr inż.
PeopleI am a woman whose mission and passion is the development of people and organizations. My motto is: "There is no such fantasy that human will and reason cannot transform into reality." William Shakespeare In my life I am guided by the values of respect, teamwork and a positive attitude. They define me and decide what kind of person I am. My adventure with Lean began when I was writing my diploma thesis during my studies at WZiE...
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Application of composite indicators and nonparametric methods to evaluate and improve the efficiency of the technical universities
PublicationPublicly funded universities, like commercial organizations are obliged to ensure their efficiency. This article presents a model to measure and assess the relative efficiency of technical universities. The analysis was performed using publically available data from 2011 for 18 universities using the Composite Indicators method and the SBM Data Envelopment Analysis model. Fourteen indicators for efficiency were defined in the five...
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Application of modern sample-preparation techniques to the determination of chloropropanols in food samples
PublicationChloropropanols are heat-induced food toxicants that recently caused concern among industrial and scientific experts. World and European organizations related to food safety asked researchers to investigate mitigation strategies regarding these contaminants. The essential objective of this project was development of fast analytical methods enabling reliable determination and quantification of 3-monochloropropane-1,2-diol, 2-monochloropropane-1,3-diol...
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The Impact of Information and Communication Technology on the Rise of Urban Social Movements in Poland
PublicationThe chapter examines the relationship between the use of Information and Communications Technology (ITC) and the emergence of social movements focused on urban agenda in Poland. The aim is to investigate how and to what extent a growing body of smaller activist groups use opportunities provided by the ITC to achieve their political objectives. The research results indicate that Web-based media have helped to raise the profile...
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The Impact of Information and Communications Technology on the Rise of Urban Social Movements in Poland
PublicationThe chapter examines the relationship between the use of Information and Communications Technology (ITC) and the emergence of social movements focused on urban agenda in Poland. The aim is to investigate how and to what extent a growing body of smaller activist groups use opportunities provided by the ITC to achieve their political objectives. The research results indicate that Web-based media have helped to raise the profile of...
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Integrating web site services into application through user interface
PublicationThe issue of integrating applications which are only accessible through visual user interface is not thoroughly researched. Integration of web applications running remotely and controlled by separate organizations becomes even more complicated, as their user interface can display differently in different browsers or change without prior notification as a result of application maintenance. While possible, it is generally not common...