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Search results for: usability
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Usability in Poland
PublicationRozdział prezentuje przegląd aktualnej aktywności badawczej, dydaktycznej i praktycznej dotyczącej jakości użytkowej (ang. usability) systemów informatycznych. Przegląd dotyczy polskich instytucji akademickich oraz polskiej branży IT według stanu na rok 2009. Zostały kolejno omówione rys historyczny, stan aktualny oraz perspektywy na przyszłość, jak i wiodące polskie instytucje badawcze prowadzące projekty dotyczące jakości użytkowej...
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Journal of Usability Studies
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Usability of UML modeling tools
PublicationNarzędzia wspomagające modelowanie w UML pełnią istotną rolę w procesie wytwarzania i utrzymania oprogramowania. Badanie użyteczności tych narzędzi ma na celu poprawę produktywności oraz satysfakcji z ich użytkowania. W referacie zaprezentowano badania użyteczności za pomocą trzech metod: eksperymentalnego testowania efektywności, zapytań o aspekty użyteczności testowanych narzędzi oraz analitycznej metody GOMS (ang. Goals, Operators,...
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Eye-tracking Web Usability Research
PublicationIn this paper we present the results of a study that aims to evaluate the usability of three selected web services, based on eye–tracking and thinking aloud techniques. The gathered comments and observations, recapitulated and supported by particular measures, allow us to discover and describe typical user behavior pertaining to given tasks to solve.
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Testing the usability of decisional DNA in robotics
PublicationW pracy poddano dyskusji i nalizie obszary mozliwych zastowac reprezentacji wiedzy zwanej Decisional DNA w zagadnieniach zwiazanych z robotyka.
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Towards Emotion Acquisition in IT Usability Evaluation Context
PublicationThe paper concerns extension of IT usability studies with automatic analysis of the emotional state of a user. Affect recognition methods and emotion representation models are reviewed and evaluated for applicability in usability testing procedures. Accuracy of emotion recognition, susceptibility to disturbances, independence on human will and interference with usability testing procedures are...
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Usability of mobile applications: a systematic literature study
PublicationSince the release of the first mobile devices, the usability of on-board applications has been the concern not only of software vendors but hardware manufacturers as well. The academia community later willingly joined the discussion on usability in terms of theory and empirical measurement, having experience and knowledge in desktop settings. At first sight, such a background should guarantee a solid foundation to conduct research...
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Usability Testing of Mobile Applications: A Methodological Framework
PublicationLess than five percent of all mobile applications have become successful throughout 2023. The success of a new mobile application depends on a variety of factors ranging from business understanding, customer value, and perceived quality of use. In this sense, the topic of usability testing of mobile applications is relevant from the point of view of user satisfaction and acceptance. However, the current knowledge seems to be fragmented,...
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Hard lessons learned: delivering usability in IT projects
PublicationEffective project management requires the development of a realistic plan which aims to ensure the success of the project and ultimately deliver a high quality product to customers. However, experience shows that the majority of software vendors managing projects suffer from numerous problems to provide usability in IT solutions and complete a project in a given time with success. In this paper we discuss, analyze and synthesize...
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Human Preference Modelling in Usability of Graphical Interfaces
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The impact of end-user participation in IT projects on product usability
PublicationMany companies implementing new IT projects encounter numerous problems with ensuring good final product usability. The strong market competition they experience often results in necessity of undertaking difficult decisions with regard to cost minimization. This may force cuts in usability expertise and consulting, most often by limiting end-user participation in the project. However, it may also result in serious consequences...
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An Empirical Study on the Impact of Gender on Mobile Applications Usability
PublicationIn the area of broadband wireless Internet, mobile applications have already replaced their desktop equivalents and are recognized as valuable tools for any size of businesses and for private use. With the emergence of millions of apps, the quality of their interaction with the user remains an open question for software vendors. While female and male requirements and preferences are not always similar, to the best of our knowledge,...
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User Trust Levels and Their Impact on System Security and Usability
PublicationA multilateral trust between a user and a system is considered. First of all we concentrate on user trust levels associated with the context-oriented CoRBAC model. Consequently, there were computed user profiles on the basis of its implementation in the information processing system “My GUT”. Furthermore, analysis of these profiles and the impact of user trust levels on system security and usability have been discussed.
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Usability attributes revisited: a time-framed knowledge map
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Delivering Usability in IT Products: Empirical Lessons from the Field
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Usability of calculation methods for saw blade stiffness determination.
PublicationW pracy przedstawiono metodykę wyznaczania sztywności poprzecznej pił określanej na linii zębów. Prezentowana metodyka może być wykorzystywana zarówno do pił trakowych jak i taśmowych. Podano zalecenia wyboru odpowiedniej metody obliczeniowej w zależności od szerokości brzeszczotu piły.
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Usability study of various biometric techniques in bank branches
PublicationThe purpose of the presented research was to evaluate the performance of the prepared biometric algorithms and obtain information on the opinions and preferences of their users in bank branches. The study aimed to determine users' attitudes towards particular modalities and preferences on how to use biometrics after the bank customers had practical experience with the operation of the prototype solutions. The research results...
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Usability and relational factors in user-perceived quality of online services
PublicationThe purpose of this paper is to identify the key determinants of con-sumer-perceived usability of online service websites and their impact on e-loyalty potential, expressed by customer’s willingness to return and to recommend the website to others. In this experimental usability study fifteen video-recorded users performed specific tasks in financial, travel and health online service websites. After completing the tasks users filled...
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Usability Techniques Possible to Use in Diagnostic Tools Interface Improvement
PublicationThe development of diagnostic tools has caused a rapid increase in the amount of information generated and presented, necessitating the use of computer displays as an interface to data presentation and the use of modern diagnostic tools. The paper presents methods for testing usability that can be used in designing and improving the quality of interfaces of modern diagnostic tools that use communication through graphical user interfaces.
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Modelling Of Commercial Websites. A New Perspective On Usability And Customer Relation
PublicationFrom an economic point of view, a critical aspect of online services is their ability to retain customers. The aim of presented study was the use of a layered model VIPR (Visual - Interaction - Process - Relation ) for commercial services online. The indicator of trust and establishing lasting relationships were assessment achieved from experienced users of commercial online services (n = 207), obtained by means of Web Credibility...
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Impact of Usability Website Attributes on Users’ Trust, Satisfaction and Loyalty
PublicationThis paper presents the results of an experimental study aimed at identifying possible relationships among website usability characteristics, consumer satisfaction, trust and loyalty. These factors regard not only customer satisfaction in a transactional sense, but in the long term they may affect e-customer behavior, opinions, recommendations and attitudes toward using on-line services in general. The study was performed with...
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Usability and socio-organizational context of on-line services in intranet portals
PublicationPublikacja omawia problemy postrzeganej jakości usług on-line, dostępnych w intranetowych portalach pracowniczych. Zaproponowano poszerzone podejście ocenowe wykraczające poza typową ocenę jakości użytkowej. Poszerzenie to polega na uwzględnieniu w projektowaniu i w ocenie czynników organizacyjnych i ekonomicznych, związanych z budową relacji na linii pracodawca-pracownicy. Zaproponowano również metodykę projektowania portali intranetowych...
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Measuring the immeasurable: system usability, user satisfaction, and quality management.
PublicationZmierzyć niemierzalne: funkcjonalność systemu, satysfakcja użytkownika a zarządzanie jakością.W artykule przedyskutowano możliwości opracowania nowego podejścia badawczego łączącego badania funkcjonalności, badania konsumenckie oraz wybrane techniki zarządzania jakością. Perspektywa badań konsumenckich jest postrzegana jako szczególnie obiecująca w kontekście rozwijającego się rynku produktów interaktywnych oraz dalszego rozwoju...
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Evaluating the Internal and External Usability of Mobile Technologies in Facilitating Knowledge Transfer
PublicationA worker’s performance and productivity depend on a variety of factors including knowledge, to be essential for self-effectiveness and self-efficacy. In the literature, knowledge transfer is argued to enhance the quality of work, and therefore, its value. When addressing this issue, the latest studies have considered and evaluated the use of mobile technologies, which are evidenced to improve a worker’s capacity and skills. However,...
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The evaluation of the vibration measurement usability of electronic indicator lemag "premet C"
PublicationThe measuring possibilities of modern compression and combustion pressure analyzers are extended with additional functions. One of them is parallel to the pressure measurement, the measurement of vibrations in the region of the cylinder head. The paper presents a general assessment of the vibration measurement function of the electronic indicator LEMAG "PREMET C". This feature is very rarely offered by manufacturers of these devices....
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Vector and Triangular Representations of Project Estimation Uncertainty: Effect of Gender on Usability
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Eye Tracking Based Experimental Study on Basic Digital Control Panel Usability
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Do online reviews reveal mobile application usability and user experience? The case of WhatsApp
PublicationThe variety of hardware devices and the diversity of their users imposes new requirements and expectations on designers and developers of mobile applications (apps). While the Internet has enabled new forms of communication platform, online stores provide the ability to review apps. These informal online app reviews have become a viral form of electronic wordof-mouth (eWOM), covering a plethora of issues. In our study, we set ourselves...
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Exploring the Usability and User Experience of Social Media Apps through a Text Mining Approach
PublicationThis study aims to evaluate the applicability of a text mining approach for extracting UUX-related issues from a dataset of user comments and not to evaluate the Instagram (IG) app. This study analyses textual data mined from reviews in English written by IG mobile application users. The article’s authors used text mining (based on the LDA algorithm) to identify the main UUX-related topics. Next, they mapped the identified topics...
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The Effects of the Anthropological Race, Gender and Location of Verbal-Pictorial Stimuli on the Usability of Visual Information Conveyance
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A Study of the Impact of Internal and External Usability on Knowledge Transfer by the Means of Mobile Technologies: Preliminary Results
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Usability of accident and incident reports for evidence-based risk modeling – A case study on ship grounding reports
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Software usability - 2023
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Software usability - 2022
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Software usability - 2024
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Igor Garnik dr inż.
PeopleIgor Garnik graduated from the Faculty of Electronics at the Gdańsk University of Technology (1992). He works at the Gdańsk University of Technology since 1997 - first employed as an assistant in the Department of Ergonomics and Maintenance of Technical Systems at the Faculty of Management and Economics, and then - after obtaining the degree of doctor in 2006 as an assistant professor. In the years 2009–2015 he was the coordinator...
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Agnieszka Landowska dr hab. inż.
PeopleAgnieszka Landowska works for Gdansk University of Technology, FETI, Department of Software Engineering. Her research concentrates on usability, accessibility and technology adoption, as well as affective computing methods. She initiated Emotions in HCI Research Group and conducts resarch on User eXperiene evaluation of applications and other technologies.
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A Cross-Team Collaborative Evaluation of a CRM System
PublicationThis paper presents an analysis of an usability evaluation a CRM (Customer Relationship Management) performed by a team composed of external usability experts jointly with a CRM staff. The evaluation process differed from a classical scheme known from former projects, including some new elements resulting from a specific context of this study. These novel elements resulted in reshaping the role of the CRM system and considering...
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Rafał Leszczyna dr hab. inż.
PeopleDr hab. Rafal Leszczyna is an associate professor at Gdansk University of Technology, Faculty of Management and Economics. He holds the M.Sc. degrees of Computer Science and Business Management. In December, 2006 he earned a Ph.D. in Computer Science, specialisation - Computer Security at the Faculty of Electronics, Telecommunications and Informatics of Gdansk University of Technology. Between 2004 and 2008 he worked in the European...
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Knowledge Management Challenges in Collaborative Design of a Virtual Call Centre
PublicationThis paper presents the analysis of knowledge management issues for an user interface consulting project relevant during the development of a Virtual Call Centre. Experiences gathered by the team of designers and team of usability consultants have been described and evaluated from the knowledge management viewpoint. A concept of a knowledge-based system, potentially supporting usability consulting in subsequent IT projects has...
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User interface prototyping. Techniques, methods and tools
PublicationCurrently, for interactive applications their usability and ergonomics of the user interface (UI) are critical factors for achieving users' acceptance.
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Qualitative Indicators Used to Select the Placement and Parameters of Energy Storage Installed in the Distribution Network
PublicationThe technology related to energy storage has developed in recent years. Continuous improvement of the solutions available on the market resulted in wider usability of energy storage. They are also increasingly used in a distribution network. This study contains a synthesised description of physical features of the energy storage used in distribution networks. Several criteria of algorithms used to determine the placement and...
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Kamil Brodnicki dr inż.
PeopleKamil Brodnicki is an assistant at the Department of Applied Informatics in Management at the Faculty of Economics and Management at the Gdańsk University of Technology. From 2017, he is the head of the Customer Experience laboratory. Since 2011, he has been working in one of the Tri-City IT companies as an IT Systems Analyst, implementing projects in the financial sector. His research interests are focused on the following areas:...
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Limitations of Emotion Recognition in Software User Experience Evaluation Context
PublicationThis paper concerns how an affective-behavioural- cognitive approach applies to the evaluation of the software user experience. Although it may seem that affect recognition solutions are accurate in determining the user experience, there are several challenges in practice. This paper aims to explore the limitations of the automatic affect recognition applied in the usability context as well as...
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Designing intranet portals as electronic workplaces
PublicationThis paper highlights the most important requirements for developing intranet portals, especially in the areas of user interface ergonomics and usability. In specifying relevant usability requirements both perspectives are considered: of company employees and of executives. Best practices are reviewed, regarding successes and failures in intranet absorption, basing on the results on recent research in a number of surveyed Polish...
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Zastosowanie spowalniania wypowiedzi w celu poprawy rozumienia mowy przez dzieci w szkole
PublicationThis paper presents a time-scale modification algorithms that could be used for hearing impairment therapy supported by real-time speech stretching. In this paper the OLA based algorithms and Phase Vocoder were described. In the experimental part usability of those algorithms for real-time speech stretching was discussed
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Creative sprints: an unplanned broad agile evaluation and redesign process.
PublicationWe report how a request for routine usability work rapidly evolved into a novel agile process for evaluation and redesign. This process is described and then analysed to identify reasons for success. This analysis supports realistic knowledge transfer between User Experience professionals by outlining how similar future processes could succeed.
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Mobile Activity Plan Applications for Behavioral Therapy of Autistic Children
PublicationThis paper concerns technological support for behavioral therapy of autistic children. A family of tools dedicated for mobile devices is presented, that allows to design and perform an activity schedule in behavioral therapy. The paper describes the main challenges, that were encountered, especially in meeting the non-functional requirements of the application: simplicity, repeatability, robustness, personalization, re-usability...
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Kontekstowo zorientowany model bezpieczeństwa systemów internetowych
PublicationW rozprawie dokonano analizy usługowych systemów internetowych pod względem bezpieczeństwa. Przedstawiono autorskie uniwersalne modele bezpieczeństwa CoRBAC oraz jego rozszerzenie TCoRBAC, będące rozwinięciem tradycyjnego modelu RBAC. Uwzględniono analizę szeroko rozumianego kontekstu funkcjonowania systemu oraz poziom jego zaufania do użytkownika. Opracowano metodę wyznaczania dwóch parametrów: zaufania do systemu (λ) będącego...
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Emotion recognition and its application in software engineering
PublicationIn this paper a novel application of multimodal emotion recognition algorithms in software engineering is described. Several application scenarios are proposed concerning program usability testing and software process improvement. Also a set of emotional states relevant in that application area is identified. The multimodal emotion recognition method that integrates video and depth channels, physiological signals and input devices...