Selected Aspect of IT Tools Application in Process Improvement in Industrial Laundry Services
The laundry services sector in Poland is growing dynamically and currently has around 13,000 enterprises, mainly micro, small and medium size. The increasing competitiveness of this industry, causes more emphasis on solutions that can in-crease the efficiency of laundry processes and thereby strengthen the market position. One of the methods that can be used for this purpose is Lean Six Sigma, aided by specialized computer software. The paper describes the process of professional washing of work clothes, analyze of its losses and according to that presents the implementation of IT solutions to support the implementation of LSS objectives. The main purpose of this article is to present the lean concept based identification of selected sources of losses in the key operational process of the company providing laundry services and to determine the possibilities of their reduction through the use of appropriate IT tools. This paper contains an analysis of the case study in which this system was applied.
Piotr Grudowski, Mateusz Muchlado. (2019). Selected Aspect of IT Tools Application in Process Improvement in Industrial Laundry Services, 854, 284-292. https://doi.org/10.1007/978-3-319-99993-7_25
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