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Wyniki wyszukiwania dla: USABILITY EVALUATION
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Towards Emotion Acquisition in IT Usability Evaluation Context
PublikacjaThe paper concerns extension of IT usability studies with automatic analysis of the emotional state of a user. Affect recognition methods and emotion representation models are reviewed and evaluated for applicability in usability testing procedures. Accuracy of emotion recognition, susceptibility to disturbances, independence on human will and interference with usability testing procedures are...
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The evaluation of the vibration measurement usability of electronic indicator lemag "premet C"
PublikacjaThe measuring possibilities of modern compression and combustion pressure analyzers are extended with additional functions. One of them is parallel to the pressure measurement, the measurement of vibrations in the region of the cylinder head. The paper presents a general assessment of the vibration measurement function of the electronic indicator LEMAG "PREMET C". This feature is very rarely offered by manufacturers of these devices....
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Usability of mobile applications: a systematic literature study
PublikacjaSince the release of the first mobile devices, the usability of on-board applications has been the concern not only of software vendors but hardware manufacturers as well. The academia community later willingly joined the discussion on usability in terms of theory and empirical measurement, having experience and knowledge in desktop settings. At first sight, such a background should guarantee a solid foundation to conduct research...
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Usability and relational factors in user-perceived quality of online services
PublikacjaThe purpose of this paper is to identify the key determinants of con-sumer-perceived usability of online service websites and their impact on e-loyalty potential, expressed by customer’s willingness to return and to recommend the website to others. In this experimental usability study fifteen video-recorded users performed specific tasks in financial, travel and health online service websites. After completing the tasks users filled...
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Usability in Poland
PublikacjaRozdział prezentuje przegląd aktualnej aktywności badawczej, dydaktycznej i praktycznej dotyczącej jakości użytkowej (ang. usability) systemów informatycznych. Przegląd dotyczy polskich instytucji akademickich oraz polskiej branży IT według stanu na rok 2009. Zostały kolejno omówione rys historyczny, stan aktualny oraz perspektywy na przyszłość, jak i wiodące polskie instytucje badawcze prowadzące projekty dotyczące jakości użytkowej...
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Eye-tracking Web Usability Research
PublikacjaIn this paper we present the results of a study that aims to evaluate the usability of three selected web services, based on eye–tracking and thinking aloud techniques. The gathered comments and observations, recapitulated and supported by particular measures, allow us to discover and describe typical user behavior pertaining to given tasks to solve.
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Usability of UML modeling tools
PublikacjaNarzędzia wspomagające modelowanie w UML pełnią istotną rolę w procesie wytwarzania i utrzymania oprogramowania. Badanie użyteczności tych narzędzi ma na celu poprawę produktywności oraz satysfakcji z ich użytkowania. W referacie zaprezentowano badania użyteczności za pomocą trzech metod: eksperymentalnego testowania efektywności, zapytań o aspekty użyteczności testowanych narzędzi oraz analitycznej metody GOMS (ang. Goals, Operators,...
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A Cross-Team Collaborative Evaluation of a CRM System
PublikacjaThis paper presents an analysis of an usability evaluation a CRM (Customer Relationship Management) performed by a team composed of external usability experts jointly with a CRM staff. The evaluation process differed from a classical scheme known from former projects, including some new elements resulting from a specific context of this study. These novel elements resulted in reshaping the role of the CRM system and considering...
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Usability Testing of Mobile Applications: A Methodological Framework
PublikacjaLess than five percent of all mobile applications have become successful throughout 2023. The success of a new mobile application depends on a variety of factors ranging from business understanding, customer value, and perceived quality of use. In this sense, the topic of usability testing of mobile applications is relevant from the point of view of user satisfaction and acceptance. However, the current knowledge seems to be fragmented,...
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Hard lessons learned: delivering usability in IT projects
PublikacjaEffective project management requires the development of a realistic plan which aims to ensure the success of the project and ultimately deliver a high quality product to customers. However, experience shows that the majority of software vendors managing projects suffer from numerous problems to provide usability in IT solutions and complete a project in a given time with success. In this paper we discuss, analyze and synthesize...
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Testing the usability of decisional DNA in robotics
PublikacjaW pracy poddano dyskusji i nalizie obszary mozliwych zastowac reprezentacji wiedzy zwanej Decisional DNA w zagadnieniach zwiazanych z robotyka.
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The impact of end-user participation in IT projects on product usability
PublikacjaMany companies implementing new IT projects encounter numerous problems with ensuring good final product usability. The strong market competition they experience often results in necessity of undertaking difficult decisions with regard to cost minimization. This may force cuts in usability expertise and consulting, most often by limiting end-user participation in the project. However, it may also result in serious consequences...
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An Empirical Study on the Impact of Gender on Mobile Applications Usability
PublikacjaIn the area of broadband wireless Internet, mobile applications have already replaced their desktop equivalents and are recognized as valuable tools for any size of businesses and for private use. With the emergence of millions of apps, the quality of their interaction with the user remains an open question for software vendors. While female and male requirements and preferences are not always similar, to the best of our knowledge,...
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Agnieszka Landowska dr hab. inż.
OsobyUkończyła studia na dwóch kierunkach: Finanse i bankowość na Uniwersytecie Gdańskim oraz Informatyka na WETI Politechniki Gdańskiej. Od 2000 roku jest związana z Politechniką Gdańską. W 2006 roku uzyskała stopień doktora w dziedzinie nauk technicznych, a w roku 2019 stopień doktora habilitowanego. Aktualnie jej praca naukowa dotyczy zagadnień interakcji człowiek-komputer oraz informatyki afektywnej (ang. affective computing), która...
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User Trust Levels and Their Impact on System Security and Usability
PublikacjaA multilateral trust between a user and a system is considered. First of all we concentrate on user trust levels associated with the context-oriented CoRBAC model. Consequently, there were computed user profiles on the basis of its implementation in the information processing system “My GUT”. Furthermore, analysis of these profiles and the impact of user trust levels on system security and usability have been discussed.
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Human Preference Modelling in Usability of Graphical Interfaces
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Creative sprints: an unplanned broad agile evaluation and redesign process.
PublikacjaWe report how a request for routine usability work rapidly evolved into a novel agile process for evaluation and redesign. This process is described and then analysed to identify reasons for success. This analysis supports realistic knowledge transfer between User Experience professionals by outlining how similar future processes could succeed.
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Usability Techniques Possible to Use in Diagnostic Tools Interface Improvement
PublikacjaThe development of diagnostic tools has caused a rapid increase in the amount of information generated and presented, necessitating the use of computer displays as an interface to data presentation and the use of modern diagnostic tools. The paper presents methods for testing usability that can be used in designing and improving the quality of interfaces of modern diagnostic tools that use communication through graphical user interfaces.
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Usability study of various biometric techniques in bank branches
PublikacjaThe purpose of the presented research was to evaluate the performance of the prepared biometric algorithms and obtain information on the opinions and preferences of their users in bank branches. The study aimed to determine users' attitudes towards particular modalities and preferences on how to use biometrics after the bank customers had practical experience with the operation of the prototype solutions. The research results...
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Usability attributes revisited: a time-framed knowledge map
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Delivering Usability in IT Products: Empirical Lessons from the Field
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Usability of calculation methods for saw blade stiffness determination.
PublikacjaW pracy przedstawiono metodykę wyznaczania sztywności poprzecznej pił określanej na linii zębów. Prezentowana metodyka może być wykorzystywana zarówno do pił trakowych jak i taśmowych. Podano zalecenia wyboru odpowiedniej metody obliczeniowej w zależności od szerokości brzeszczotu piły.
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Limitations of Emotion Recognition in Software User Experience Evaluation Context
PublikacjaThis paper concerns how an affective-behavioural- cognitive approach applies to the evaluation of the software user experience. Although it may seem that affect recognition solutions are accurate in determining the user experience, there are several challenges in practice. This paper aims to explore the limitations of the automatic affect recognition applied in the usability context as well as...
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Impact of Usability Website Attributes on Users’ Trust, Satisfaction and Loyalty
PublikacjaThis paper presents the results of an experimental study aimed at identifying possible relationships among website usability characteristics, consumer satisfaction, trust and loyalty. These factors regard not only customer satisfaction in a transactional sense, but in the long term they may affect e-customer behavior, opinions, recommendations and attitudes toward using on-line services in general. The study was performed with...
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Evaluating the Internal and External Usability of Mobile Technologies in Facilitating Knowledge Transfer
PublikacjaA worker’s performance and productivity depend on a variety of factors including knowledge, to be essential for self-effectiveness and self-efficacy. In the literature, knowledge transfer is argued to enhance the quality of work, and therefore, its value. When addressing this issue, the latest studies have considered and evaluated the use of mobile technologies, which are evidenced to improve a worker’s capacity and skills. However,...
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Improving flexibility and performance of PVM applications by distributed partial evaluation
PublikacjaA new framework for developing both flexible and efficient PVM applications is described. We propose Architecture Templates Interface (ATI) that allows to control application granularity and parallelism. To ensure high application efficiency we extend partial evaluation strategy into domain of distributed applications obtaining Distributed Partial Evaluation (DPE). Both ATI and DPE were implemented using a new distributed programming...
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Usability and socio-organizational context of on-line services in intranet portals
PublikacjaPublikacja omawia problemy postrzeganej jakości usług on-line, dostępnych w intranetowych portalach pracowniczych. Zaproponowano poszerzone podejście ocenowe wykraczające poza typową ocenę jakości użytkowej. Poszerzenie to polega na uwzględnieniu w projektowaniu i w ocenie czynników organizacyjnych i ekonomicznych, związanych z budową relacji na linii pracodawca-pracownicy. Zaproponowano również metodykę projektowania portali intranetowych...
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Modelling Of Commercial Websites. A New Perspective On Usability And Customer Relation
PublikacjaFrom an economic point of view, a critical aspect of online services is their ability to retain customers. The aim of presented study was the use of a layered model VIPR (Visual - Interaction - Process - Relation ) for commercial services online. The indicator of trust and establishing lasting relationships were assessment achieved from experienced users of commercial online services (n = 207), obtained by means of Web Credibility...
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Measuring the immeasurable: system usability, user satisfaction, and quality management.
PublikacjaZmierzyć niemierzalne: funkcjonalność systemu, satysfakcja użytkownika a zarządzanie jakością.W artykule przedyskutowano możliwości opracowania nowego podejścia badawczego łączącego badania funkcjonalności, badania konsumenckie oraz wybrane techniki zarządzania jakością. Perspektywa badań konsumenckich jest postrzegana jako szczególnie obiecująca w kontekście rozwijającego się rynku produktów interaktywnych oraz dalszego rozwoju...
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Vector and Triangular Representations of Project Estimation Uncertainty: Effect of Gender on Usability
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Ella4Life virtual assistant - user centered design strategy - evaluation following labolatory tests
PublikacjaIn the paper, we summarize the evaluation of Anne4Care system after laboratory tests. A group of end users, seniors over 55 years of age, rated a virtual assistant by completing a questionnaire. The objectives of the pilot evaluations are mainly to assess the feasibility, usability, acceptance and functionality of the system and the ability of the potential target user to use the system and receive valuable information from it...
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Do online reviews reveal mobile application usability and user experience? The case of WhatsApp
PublikacjaThe variety of hardware devices and the diversity of their users imposes new requirements and expectations on designers and developers of mobile applications (apps). While the Internet has enabled new forms of communication platform, online stores provide the ability to review apps. These informal online app reviews have become a viral form of electronic wordof-mouth (eWOM), covering a plethora of issues. In our study, we set ourselves...
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Eye Tracking Based Experimental Study on Basic Digital Control Panel Usability
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Exploring the Usability and User Experience of Social Media Apps through a Text Mining Approach
PublikacjaThis study aims to evaluate the applicability of a text mining approach for extracting UUX-related issues from a dataset of user comments and not to evaluate the Instagram (IG) app. This study analyses textual data mined from reviews in English written by IG mobile application users. The article’s authors used text mining (based on the LDA algorithm) to identify the main UUX-related topics. Next, they mapped the identified topics...
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Online stores' credibility: the moderating role of customers' gender and self-efficacy
PublikacjaThe evaluation of online stores’ credibility by customers in regard of gender and self-efficacy is presented. Two groups of attributes, usability and informational content, were characteristics of credibility. The survey involved students as representatives of the largest group of the Internet users. As shown by the results obtained, the informational content of online stores (such as recommendations) and its professionalism was...
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The Effects of the Anthropological Race, Gender and Location of Verbal-Pictorial Stimuli on the Usability of Visual Information Conveyance
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A Study of the Impact of Internal and External Usability on Knowledge Transfer by the Means of Mobile Technologies: Preliminary Results
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Evaluation of aspiration problems in L2 English pronunciation employing machine learning
PublikacjaThe approach proposed in this study includes methods specifically dedicated to the detection of allophonic variation in English. This study aims to find an efficient method for automatic evaluation of aspiration in the case of Polish second-language (L2) English speakers’ pronunciation when whole words are analyzed instead of particular allophones extracted from words. Sample words including aspirated and unaspirated allophones...
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Face detection algorithms evaluation for the bank client verification
PublikacjaResults of investigation of face detection algorithms in the video sequences are presented in the paper. The recordings were made with a miniature industrial USB camera in real conditions met in three bank operating rooms. The aim of the experiments was to check the practical usability of the face detection method in the biometric bank client verification system. The main assumption was to provide as much as possible user interaction...
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Evaluation of multimedia applications in a cluster oriented environment
PublikacjaIn the age of Information and Communication Technology (ICT), Web and the Internet have changed significantly the way applications are developed, deployed and used. One of recent trends is modern design of web-applications based on SOA. This process is based on the composition of existing web services into a single scenario from the point of view of a particular user or client. This allows IT companies to shorten product time-to-market....
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Usability of accident and incident reports for evidence-based risk modeling – A case study on ship grounding reports
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Evaluation of Face Detection Algorithms for the Bank Client Identity Verification
PublikacjaResults of investigation of face detection algorithms efficiency in the banking client visual verification system are presented. The video recordings were made in real conditions met in three bank operating outlets employing a miniature industrial USB camera. The aim of the experiments was to check the practical usability of the face detection method in the biometric bank client verification system. The main assumption was to provide...
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Evaluation of open drone map toolkit for geodetic grade aerial drone mapping – case study
PublikacjaAn open source tool’s popularity has increased considerably, as well as micro aerial vehicles (MAV) technologies based on open source hardware. An open source software and hardware delivers a wide variety of applications and technology. The world’s most successful open source projects have their roots in the academy, and now its participation includes a wide variety of academic programs and research. Based on open source technology,...
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Rafał Leszczyna dr hab. inż.
OsobyDr hab. inż. Rafał Leszczyna jest profesorem uczelni na Wydziale Zarządzania i Ekonomii Politechniki Gdańskiej. W lipcu 2020 r., na podstawie osiągnięcia naukowego w obszarze zarządzania cyberbezpieczeństwem infrastruktur krytycznych w sektorze elektroenergetycznym, uzyskał stopień doktora habilitowanego w dziedzinie nauk inżynieryjno-technicznych, dyscyplina informatyka techniczna i telekomunikacja. W latach 2004–2008 pracował...
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The evaluation of eGlasses eye tracking module as an extension for Scratch
PublikacjaIn this paper we present the possibility of using eGlasses eye tracking module as an extension for Scratch programming tool which is a visual programming language supporting computer skills learning. The main concept behind this project is to setup the interface for rapid interaction design. Eye tracking is a powerful tool for hands free communication but for that requires a dedicated software. This software is rarely tailored...
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Processing of acoustical data in a multimodal bank operating room surveillance system
PublikacjaAn automatic surveillance system capable of detecting, classifying and localizing acoustic events in a bank operating room is presented. Algorithms for detection and classification of abnormal acoustic events, such as screams or gunshots are introduced. Two types of detectors are employed to detect impulsive sounds and vocal activity. A Support Vector Machine (SVM) classifier is used to discern between the different classes of...
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Accuracy of the Discrete Green's Function Formulation of the FDTD Method
PublikacjaThis paper reports an evaluation of the accuracy of the discrete Greens function (DGF) formulation of the finite-difference time-domain (FDTD) method. Recently, the closed-form expression for the DGF and its efficient numerical implementation were presented, which facilitates applications of the DGF in FDTD simulations of radiation and scattering problems. So far, the accuracy of the DGF formulation of the FDTD method has been...
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Time evolution of Electrochemical Impedance spectra of cathodically protected steel in artificial seawater
PublikacjaUsability of Electrochemical Impedance Spectroscopy data for better cathodic protection control was investigated. Carbon steel – S235JR2 grade specimen were exposed in artificial seawater environment. Samples were polarized and their potentials corresponded to four different cathodic protection degrees. Time evolution of Electrochemical Impedance spectra was investigated. Goodness of fit function (X2) was analysed in terms of proper...
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NLITED - New Level of Integrated Techniques for Daylighting Education: Preliminary Data on the Use of an E-learning Platform
PublikacjaProject NLITED – New Level of Integrated Techniques for Daylighting Education - is an educational project for students and professionals. The project's objective is to create and develop an online eLearning platform with 32 eModules dedicated to daylight knowledge. The project also offers e-learners two summer school training where the theory is put into practice. The platform was launched on January 31, 2022. The paper...
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Knowledge Management Challenges in Collaborative Design of a Virtual Call Centre
PublikacjaThis paper presents the analysis of knowledge management issues for an user interface consulting project relevant during the development of a Virtual Call Centre. Experiences gathered by the team of designers and team of usability consultants have been described and evaluated from the knowledge management viewpoint. A concept of a knowledge-based system, potentially supporting usability consulting in subsequent IT projects has...