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2020
  • Analyzing and Visualizing Government-Citizen Interactions on Twitter to Support Public Policy-making
    Publikacja

    - Digital Government: Research and Practice - 2020

    Twitter is widely adopted by governments to communicate with citizens. It has become a major source of data for analyzing how governments communicate with citizens and how citizens respond to such communication, uncovering important insights about government-citizen interactions that could be used to support public policy-making. This article presents research that aims at developing a software tool called Twitter Analytics for...

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  • AutoCAD: Examination of Factors Influencing User Adoption

    The primary purpose of the research is to examine and validate determinants of user intention to use AutoCAD software, utilising the constructs from prior studies in a more integrated model. The paper proposes a revised Technology Acceptance Model (TAM) for measuring the adoption of AutoCAD. In the study, a latent construct PPA (perceived physical accessibility) was added to the proposed research model as a new determinant of AutoCAD...

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  • Contextual ontology for tonality assessment

    classification tasks. The discussion focuses on two important research hypotheses: (1) whether it is possible to construct such an ontology from a corpus of textual document, and (2) whether it is possible and beneficial to use inferencing from this ontology to support the process of sentiment classification. To support the first hypothesis we present a method of extraction of hierarchy of contexts from a set of textual documents...

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  • Data Acquisition and Processing for GeoAI Models to Support Sustainable Agricultural Practices
    Publikacja
    • A. Pereira
    • A. Ojo
    • C. Edward
    • L. Porwol

    - 2020

    There are growing opportunities to leverage new technologies and data sources to address global problems related to sustainability, climate change, and biodiversity loss. The emerging discipline of GeoAI resulting from the convergence of AI and Geospatial science (Geo-AI) is enabling the possibility to harness the increasingly available open Earth Observation data collected from different constellations of satellites and sensors...

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  • Data governance: Organizing data for trustworthy Artificial Intelligence
    Publikacja
    • M. Janssen
    • P. Brous
    • E. Estevez
    • L. Barbosa
    • T. Janowski

    - GOVERNMENT INFORMATION QUARTERLY - 2020

    The rise of Big, Open and Linked Data (BOLD) enables Big Data Algorithmic Systems (BDAS) which are often based on machine learning, neural networks and other forms of Artificial Intelligence (AI). As such systems are increasingly requested to make decisions that are consequential to individuals, communities and society at large, their failures cannot be tolerated, and they are subject to stringent regulatory and ethical requirements....

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  • Decyzje optymalne z Solverem
    Publikacja

    Na rynku można odnaleźć wiele podręczników pomocnych w rozwijaniu kompetencji związanych z posługiwaniem się arkuszem kalkulacyjnym w praktyce menedżerskiej. Niewiele jest natomiast pozycji literaturowych pokazujących możliwości wykorzystania MS Solver do wspomagania decyzji. Niniejsza książka ma za zadanie wypełnić tę lukę. Jej celem jest przedstawienie możliwości dodatku Solver w procesie podejmowania decyzji optymalnych. Intencją...

  • Evaluation of a company’s image on social media using the Net Sentiment Rate
    Publikacja

    Vast amounts of new types of data are constantly being created as a result of dynamic digitization in all areas of our lives. One of the most important and valuable categories for business is data from social networks such as Facebook. Feedback resulting from the sharing of thoughts and emotions, expressed in comments on various products and services, is becoming the key factor on which modern business is based. This feedback is...

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  • Forecasting risks and challenges of digital innovations
    Publikacja

    - 2020

    Forecasting and assessment of societal risks related to digital innovation systems and services is an urgent problem, because these solutions usually contain artificial intelligence algorithms which learn using data from the environment and modify their behaviour much beyond human control. Digital innovation solutions are increasingly deployed in transport, business and administrative domains, and therefore, if abused by a malicious...

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  • Investigating Analytics Dashboards’ Support for the Value-based Healthcare Delivery Model
    Publikacja
    • M. Isazad Mashinchi
    • A. Ojo
    • J. Sullivan

    - 2020

    Improving the value of care is one of the essential aspects of Value-Based Healthcare (VBHC) model today. VBHC is a new HC delivery model which is centered on patient health outcomes and improvements. There is anecdotal evidence that the use of decision aid tools like dashboards can play a significant role in the successful implementation of VBHC models. However, there has been little or no systematic studies and reviews to establish...

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  • Machine Learning and Text Analysis in an Artificial Intelligent System for the Training of Air Traffic Controllers
    Publikacja
    • T. Shmelova
    • Y. Sikirda
    • N. Rizun
    • V. Lazorenko
    • V. Kharchenko

    - 2020

    This chapter presents the application of new information technology in education for the training of air traffic controllers (ATCs). Machine learning, multi-criteria decision analysis, and text analysis as the methods of artificial intelligence for ATCs training have been described. The authors have made an analysis of the International Civil Aviation Organization documents for modern principles of ATCs education. The prototype...

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  • Open Data Capability Architecture - An Interpretive Structural Modeling Approach
    Publikacja

    - 2020

    Despite of increasing availability of open data as a vital organizational resource, large numbers of startups and organizations fail when it comes to utilizing open data effectively. This shortcoming is attributable to the poor understanding of what types of capabilities are required to successfully conduct data related activities. At the same time, research on open data capabilities and how they relate to one another remains sparse....

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  • Towards Synthetic and Balanced Digital Government Benchmarking
    Publikacja

    Reliable benchmarking is essential for effective management of the government digitalization efforts. Existing benchmarking instruments generally fail to support this target. One problem is the diversity of instruments, resulting in a split image of digital progress and adding ambiguity to policy decisions. Another problem is disconnect in assessing progress between digital and traditional “analog” governance, lending support to...

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  • Дослідження проблем зайнятості випускників навчальних закладів
    Publikacja

    - 2020

    У зв'язку зі зниженням загального рівня зайнятості та з огляду на кризові явища в українській економіці актуальною залишається проблема працевлаштування молоді. Спільність проблеми зайнятості випускників вишів як в Україні, так і в Європі дала змогу провести міжнародне дослідження, щоб виявити основні причини її виникнення. Результати досліджень підтвердили гіпотезу авторів. В її основі лежить комплекс причин, що пов’язані як зі...

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2019
  • Analiza sentymentu jako narzędzie monitorowania wyników finansowych przedsiębiorstwa

    Media społecznościowe tworzą globalną platformę do dzielenia się interesującymi pomysłami lub nowościami, komentarzami i recenzjami. Stanowią bogate źródło danych do eksploracji opinii w celu pozyskania wcześniej nieznanej i użytecznej wiedzy biznesowej, która umożliwi nie tylko zwinne zarządzanie na rzecz skutecznej obsługi klienta, ale również powinna mieć odzwierciedlenie w finansowych wynikach przedsiębiorstwa. Za główny cel...

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  • Cybersecurity in the Electricity Sector
    Publikacja

    - 2019

    This book offers a systematic explanation of cybersecurity protection of electricity supply facilities, including discussion of related costs, relevant standards, and recent solutions. The author explains the current state of cybersecurity in the electricity market, and cybersecurity standards that apply in that sector. He then offers a systematic approach to cybersecurity management, including new methods of cybersecurity assessment,...

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  • Developing Novel Solutions to Realise the European Energy - Information Sharing \& Analysis Centre
    Publikacja

    For more effective decision making in preparation for and response to cyberevents in the energy sector, multilevel situation awareness, from technical to strategic is essential. With an uncertain picture of evolving threats, sharing of the latest cybersecurity knowledge among all sector stakeholders can inform and improve decisions and responses. This paper describes two novel solutions proposed during the formation of the European...

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  • Digital Government as Implementation Means for Sustainable Development Goals
    Publikacja

    - International Journal of Public Administration in the Digital Age - 2019

    One of the challenges for implementing Sustainable Development Goals (SDGs) is the measurement of indicators that represent progress towards such goals. Measuring such progress enables data-driven decision-making and management of SDG-relevant projects and strategies. The premise of this research is that measuring such indicators depends on measuring so-called means of implementation, i.e. activities that directly contribute to...

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  • Discovery of Stylistic Patterns in Business Process Textual Descriptions: IT Ticket Case
    Publikacja

    - 2019

    Growing IT complexity and related problems, which are reflected in IT tickets,create a need for new qualitative approaches. The goal isto automate the extraction of main topics described in tickets in order to provide high quality support for the IT process workers and enablea smooth service delivery to the end user. Present paper proposes a method of knowledge extraction in a form of stylistic patterns in business...

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  • Do online reviews reveal mobile application usability and user experience? The case of WhatsApp

    The variety of hardware devices and the diversity of their users imposes new requirements and expectations on designers and developers of mobile applications (apps). While the Internet has enabled new forms of communication platform, online stores provide the ability to review apps. These informal online app reviews have become a viral form of electronic wordof-mouth (eWOM), covering a plethora of issues. In our study, we set ourselves...

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  • Education of Logisticians in Poland: Problems and Prospects in Students’ Opinion
    Publikacja

    - Logistics and Transport - 2019

    Logistics is one of the key sectors of the Polish economy. Its value reflects not only its own capacity, but also the role it plays in ensuring the proper functioning of the entire economy. The rapid development of the industry and the highest demands on logistics solutions bring to the fore the problem of preparing a new generation of specialists in logistics. That is why the question of compliance to learning expectations of...

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  • Enabling Deeper Linguistic-based Text Analytics – Construct Development for the Criticality of Negative Service Experience
    Publikacja

    Significant progress has been made in linguistic-based text analytics particularly with the increasing availability of data and deep learning computational models for more accurate opinion analysis and domain-specific entity recognition. In understanding customer service experience from texts, analysis of sentiments associated with different stages of the service lifecycle is a useful starting point. However, when richer insights...

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  • Fighting Administrative Corruption with Digital Government in Sub-Saharan Africa
    Publikacja

    - 2019

    Administrative corruption is a pervasive problem and a major threat to economic and social development around the world, especially in Sub-Saharan Africa which lags behind other regions in various development indicators and is seen as one of the most corrupt regions globally. This paper examines a hypothesis that digital government – the use of digital technology to transform public administration organizations and their relationships...

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  • Inter-governmental Collaborative Networks for Digital Government Innovation Transfer -Structure, Membership, Operation
    Publikacja

    Digital government refers to the transformation of government organizations and their relationships with citizens, business and each other through digital technology. It entails digital innovation in processes, services, organizations, policies, etc. which are increasingly developed and tested in one country and transferred, after adaptation, to other countries. The process of innovation transfer and the underlying information...

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  • Method of Decision-Making Logic Discovery in the Business Process Textual Data
    Publikacja

    - 2019

    Growing amount of complexity and enterprise data creates a need for novel business process (BP) analysis methods to assess the process optimization opportunities. This paper proposes a method of BP analysis while extracting the knowledge about Decision-Making Logic (DML) in a form of taxonomy. In this taxonomy, researchers consider the routine, semi-cognitive and cognitive DML levels as functions of BP conceptual aspects of Resources,...

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  • Multi-Criteria Knowledge-Based Recommender System for Decision Support in Complex Business Processes
    Publikacja

    - 2019

    In this paper, we present a concept of a multi-criteria knowledge-based Recommender System (RS) designed to provide decision support in complex business process (BP) scenarios. The developed approach is based on the knowledge aspects of Stylistic Patterns, Business Sentiment and Decision-Making Logic extracted from the BP unstructured texts. This knowledge serves as an input for a multi-criteria RS algorithm. The output is prediction...

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  • Standards with cybersecurity controls for smart grid - A systematic analysis

    In recent years numerous standards related to the cybersecurity of smart grids have been published, which led to the challenge for operators in obtaining indications that match their specific objectives and contexts. Although several studies approached this problem by providing more or less comprehensive surveys and overviews of smart grid cybersecurity standards, none of them was dedicated to the actual and important subject of...

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  • T-colorings, divisibility and circular chromatic number

    Let T be a T-set, i.e., a finite set of nonnegative integers satisfying 0 ∈ T, and G be a graph. In the paper we study relations between the T-edge spans espT (G) and espd⊙T (G), where d is a positive integer and d ⊙ T = {0 ≤ t ≤ d (max T + 1): d |t ⇒ t/d ∈ T} . We show that espd⊙T (G) = d espT (G) − r, where r, 0 ≤ r ≤ d − 1, is an integer that depends on T and G. Next we focus on the case T = {0} and show that espd⊙{0} (G) =...

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  • Threat intelligence platform for the energy sector

    In recent years, critical infrastructures and power systems in particular have been subjected to sophisticated cyberthreats, including targeted attacks and advanced persistent threats. A promising response to this challenging situation is building up enhanced threat intelligence that interlinks information sharing and fine-grained situation awareness. In this paper a framework which integrates all levels of threat intelligence...

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  • Towards a Smart Sustainable City Roadmap
    Publikacja
    • G. Pereira
    • E. Estevez
    • R. Krimmer
    • M. Janssen
    • T. Janowski

    - 2019

    This workshop of the CAP4CITY (Erasmus+ Strengthening Governance Capacity for Smart Sustainable Cities) project is to promote and stimulate the discussion and networking in the area of Digital Government. Smart Sustainable Cities and related concepts of Digital, Intelligent and Smart Cities represent a progression of how cities around the world apply digital technology to serve their populations, pursue sustainable socio-economic...

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  • Towards Digital Anti-Corruption Typology for Public Service Delivery
    Publikacja

    - 2019

    Digital anti-corruption refers to a family of digital technology tools that are used to fight corruption. Many such tools have not performed well in practice due to their non-alignment with forms of corruption they are supposed to fight against and persistence of corruption-enabling conditions. The aim of this paper is to contribute to filling this gap by offering a typology of digital anti-corruption in public service delivery...

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  • Wykorzystanie e-narzędzi w nauczaniu, egzaminacji i certyfikacji Autodesk

    Autoryzowane Centrum Szkolenia Autodesk Politechniki Gdańskiej zostało założone w 1995 roku. Stanowiło odpowiedź na rosnące zainteresowanie zdobywaniem umiejętności obsługi oprogramowania typu CAD wśród studentów i młodych inżynierów. Rosnące zainteresowanie zaowocowało stopniowym wdrażaniem kolejnych narzędzi e-learningowych. Wraz ze zdobyciem statusu Autoryzowanego Akademickiego Partnera Autodesk w 2016 roku pojawiły się nowe...

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2018