Search results for: CUSTOMER RELATIONSHIP

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- 2020
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- Gdańsk University of Technology
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Lack of control over work and organizational citizenship behavior: overwork climate as a suppressor variable
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- P. Jurek
- A. Piotrowski
- M. Olech
This study investigates a suppressor effect in the relationship between lack of control over work and organizational citizenship behavior (OCB). Suppressor effects operate when the addition of a predictor (in our study it is an overwork climate) increases the predictive power of another variable (lack of control over work) in predicting an outcome variable...

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Search results for: CUSTOMER RELATIONSHIP

Lack of control over work and organizational citizenship behavior: overwork climate as a suppressor variable