Digital government evolution: From transformation to contextualization - Publication - Bridge of Knowledge

Your account

login

Search

Digital government evolution: From transformation to contextualization

Abstract

The Digital Government landscape is continuously changing to reflect how governments are trying to find innovative digital solutions to social, economic, political and other pressures, and how they transform themselves in the process. Understanding and predicting such changes is important for policymakers, government executives, researchers and all those who prepare, make, implement or evaluate Digital Government decisions. This article argues that the concept of Digital Government evolves toward more complexity and greater contextualization and specialization, similar to evolution-like processes that lead to changes in cultures and societies. To this end, the article presents a four-stage Digital Government Evolution Model comprising Digitization (Technology in Government), Transformation (Electronic Government), Engagement (Electronic Governance) and Contextualization (Policy-Driven Electronic Governance) stages; provides some evidence in support of this model drawing upon the study of the Digital Government literature published in Government Information Quarterly between 1992 and 2014; and presents a Digital Government Stage Analysis Framework to explain the evolution. As the article consolidates a representative body of the Digital Government literature, it could be also used for defining and integrating future research in the area.

Citations

  • 3 4 9

    CrossRef

  • 0

    Web of Science

  • 4 1 8

    Scopus

Author (1)

Cite as

Full text

download paper
downloaded 2499 times
Publication version
Accepted or Published Version
License
Creative Commons: CC-BY-NC-ND open in new tab

Keywords

Details

Category:
Articles
Type:
artykuły w czasopismach
Published in:
GOVERNMENT INFORMATION QUARTERLY no. 32, pages 221 - 236,
ISSN: 0740-624X
Language:
English
Publication year:
2015
Bibliographic description:
Janowski T.: Digital government evolution: From transformation to contextualization// GOVERNMENT INFORMATION QUARTERLY -Vol. 32,iss. 3 (2015), s.221-236
DOI:
Digital Object Identifier (open in new tab) 10.1016/j.giq.2015.07.001
Bibliography: test
  1. Aladwani, A. M. (2013). A cross-cultural comparison of Kuwaiti and British citizens' views of e- government interface quality. Government Information Quarterly, 30(1), 74-86. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84870314085&partnerID=tZOtx3y1 open in new tab
  2. Almunawar, M. N., Low Kim Cheng, P., Habibur Rahman, M., & Mohiddin, F. (2012). E- Governance and Civic Engagement. (A. Manoharan & M. Holzer, Eds.)E-Governance and Civic Engagement: Factors and Determinants of E-Democracy. IGI Global. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84898581705&partnerID=tZOtx3y1 open in new tab
  3. Andersen, K. N., Medaglia, R., & Henriksen, H. Z. (2012). Social media in public health care: Impact domain propositions. Government Information Quarterly, 29(4), 462-469. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84866297427&partnerID=tZOtx3y1 open in new tab
  4. Arendsen, R., Peters, O., ter Hedde, M., & van Dijk, J. (2014). Does e-government reduce the administrative burden of businesses? An assessment of business-to-government systems usage in the Netherlands. Government Information Quarterly, 31(1), 160-169. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84895907314&partnerID=tZOtx3y1 open in new tab
  5. ATKearney. (2014). Creating a More Effective Government. open in new tab
  6. Australian Public Service Commission. (2004). Connecting Government: Whole of Government Responses to Australia's Priority Challenges. Retrieved from http://www.directory.gov.au/directory?ea0_lf99_120.&organizationalUnit&b34767c6- 3431-4d12-b56a-480e8660c912 open in new tab
  7. Awoleye, O. M., Ojuloge, B., & Ilori, M. O. (2014). Web application vulnerability assessment and policy direction towards a secure smart government. Government Information Quarterly, 31(S1), S118-S125. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84908320286&partnerID=tZOtx3y1 open in new tab
  8. Bannister, F., & Connolly, R. (2011). Trust and transformational government: A proposed framework for research. Government Information Quarterly, 28(2), 137-147. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 79955045604&partnerID=tZOtx3y1 open in new tab
  9. Batlle-Montserrat, J., Abadal, E., & Blat, J. (2011). Benchmarking Del e-Gobierno Local: Limitaciones de Los Métodos de Evaluación Comparativa. El Profesional de La Informacion, 20(3), 251-259. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 79959324419&partnerID=tZOtx3y1 open in new tab
  10. Bertot, J. C., Butler, B. S., & Travis, D. M. (2014). Local Big Data: The Role of Libraries in Building Community Data Infrastructures | Bear Man -Academia.edu. Proceedings of DG.O 2014 open in new tab
  11. Conference, June 2014, Aguascalientes, Mexico. Retrieved July 8, 2015, from http://www.academia.edu/9547704/Local_Big_Data_The_Role_of_Libraries_in_Building_ Community_Data_Infrastructures
  12. Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly, 27(3), 264-271. doi:10.1016/j.giq.2010.03.001 open in new tab
  13. Bertot, J. C., Jaeger, P. T., & Hansen, D. (2012). The impact of polices on government social media usage: Issues, challenges, and recommendations. Government Information Quarterly, 29(1), 30-40. Retrieved from http://www.scopus.com/inward/record.url?eid=2- s2.0-83055186560&partnerID=tZOtx3y1 open in new tab
  14. Bhuiyan, S. H. (2011). Modernizing Bangladesh public administration through e-governance: Benefits and challenges. Government Information Quarterly, 28(1), 54-65. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-78649905686&partnerID=tZOtx3y1 open in new tab
  15. Bicking, M., Janssen, M., & Wimmer, M. A. (2006). Looking into the future: Scenarios for e- government in 2020. IFIP International Federation for Information Processing. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 34047257853&partnerID=tZOtx3y1 open in new tab
  16. Bracken, M. (2015). Government as a Platform: the next phase of digital transformation | Government Digital Service. UK Government Digital Service. Retrieved July 5, 2015, from https://gds.blog.gov.uk/2015/03/29/government-as-a-platform-the-next-phase-of-digital- transformation/ open in new tab
  17. Carlitz, R. D., & Gunn, R. W. (2002). Online rulemaking: a step toward E-governance. Government Information Quarterly, 19(4), 389-405. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0036902679&partnerID=tZOtx3y1 open in new tab
  18. Cegarra-Navarro, J.-G., Garcia-Perez, A., & Moreno-Cegarra, J. L. (2014). Technology knowledge and governance: Empowering citizen engagement and participation. Government Information Quarterly, 31(4), 660-668. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84922400845&partnerID=tZOtx3y1 open in new tab
  19. Çelik, A. K., & Kabakuş, A. K. (2015). Do E-government Services "Really" Make Life Easier? Analyzing Demographic Indicators of Turkish Citizens' E-government Perception Using Ordered Response Models. Mediterranean Journal of Social Sciences, 6(1), 185-194. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84923070822&partnerID=tZOtx3y1 open in new tab
  20. Chen, J., Yan, Y., & Mingins, C. (2011). A Three-Dimensional Model for E-Government Development with Cases in China's Regional E-Government Practice and Experience. In 2011 Fifth International Conference on Management of e-Commerce and e-Government (pp. 113-120). IEEE. Retrieved from http://www.scopus.com/inward/record.url?eid=2- s2.0-84155191091&partnerID=tZOtx3y1 open in new tab
  21. Chen, S.-C., Chen, M., Zhao, N., Hamid, S., Chatterjee, K., & Armella, M. (2009). Florida public hurricane loss model: Research in multi-disciplinary system integration assisting government policy making. Government Information Quarterly, 26(2), 285-294. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 62949225361&partnerID=tZOtx3y1 open in new tab
  22. Chen, Z., Gangopadhyay, A., Holden, S. H., Karabatis, G., & McGuire, M. P. (2007). Semantic integration of government data for water quality management. Government Information Quarterly, 24(4), 716-735. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-35649017741&partnerID=tZOtx3y1 open in new tab
  23. Cordella, A., & Bonina, C. M. (2012). A public value perspective for ICT enabled public sector reforms: A theoretical reflection. Government Information Quarterly, 29(4), 512-520. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84866277289&partnerID=tZOtx3y1 open in new tab
  24. Cordella, A., & Tempini, N. (2015). E-government and organizational change: Reappraising the role of ICT and bureaucracy in public service delivery. Government Information Quarterly. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84929105028&partnerID=tZOtx3y1 open in new tab
  25. Dawes, S. S. (2008). The Evolution and Continuing Challenges of E-Governance. Public Administration Review, (December). open in new tab
  26. Dawes, S. S., Pardo, T. A., & Cresswell, A. M. (2004). Designing electronic government information access programs: a holistic approach. Government Information Quarterly, 21(1), 3-23. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 2342444177&partnerID=tZOtx3y1 open in new tab
  27. De Jong, M., & Lentz, L. (2006). Scenario evaluation of municipal Web sites: Development and use of an expert-focused evaluation tool. Government Information Quarterly, 23(2), 191- 206. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 33746211674&partnerID=tZOtx3y1
  28. Dilip Potnis, D., & Pardo, T. A. (2011). Mapping the evolution of e-Readiness assessments. Transforming Government: People, Process and Policy, 5(4), 345-363. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-80053631968&partnerID=tZOtx3y1 open in new tab
  29. Dugan, R. E., & Cheverie, J. F. (1992). Electronic government information and the depository library program: Paradise found? Government Information Quarterly, 9(3), 269-289. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 38249013905&partnerID=tZOtx3y1 open in new tab
  30. Ebbers, W. E., & van Dijk, J. A. G. M. (2007). Resistance and support to electronic government, building a model of innovation. Government Information Quarterly, 24(3), 554-575. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 34250200746&partnerID=tZOtx3y1 open in new tab
  31. Eggers, W., & Macmillan, P. (2015). Gov2020 : A Journey into the Future of Government.
  32. Elsevier. (2015). Scopus. Retrieved June 20, 2015, from http://www.elsevier.com/solutions/scopus open in new tab
  33. Estevez, E., & Janowski, T. (2013). Electronic Governance for Sustainable Development - Conceptual framework and state of research. Government Information Quarterly, 30(1), S94-S109. doi:10.1016/j.giq.2012.11.001 open in new tab
  34. Ferro, E., & Sorrentino, M. (2010). Can intermunicipal collaboration help the diffusion of E- Government in peripheral areas? Evidence from Italy. Government Information Quarterly, 27(1), 17-25. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 70549107960&partnerID=tZOtx3y1 open in new tab
  35. García-Sánchez, I.-M., Rodríguez-Domínguez, L., & Frias-Aceituno, J.-V. (2013). Evolutions in E- governance: Evidence from Spanish Local Governments. Environmental Policy and Governance, 23(5), 323-340. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84885938459&partnerID=tZOtx3y1 open in new tab
  36. Garson, D. (2006). A Brief History of Public-Sector Information Technology Policy. In Public Information Technology and E-governance: Managing the Virtual State. Jones and Barlett Publishers. open in new tab
  37. Gebre, B., Hallman, P., Minukas, M., & O'Brien, B. (2012). Transforming Government Performance through Lean Management.
  38. Gil-Garcia, J., & Martinez-Moyano, I. (2007). Understanding the Evolution of e-Government: The Influence of Systems of Rules on Public Sector Dynamics☆. Government Information Quarterly, 24(2), 266-290. doi:10.1016/j.giq.2006.04.005 open in new tab
  39. Goldsmith, S., & Eggers, W. D. (2004). Governing by network: The new shape of the public sector. Brookings Inst Pr. Retrieved from http://books.google.com/books?hl=en&lr=&id=NXod- qVX9R0C&oi=fnd&pg=PR7&dq=governing+by+network&ots=8q2hW5 qjfj&sig=cYkryR3Q2aIxSbs5tgj9_zuSJ1I
  40. Grudin, J. (1994). Computer-Supported Cooperative Work: History and Focus. IEEE Computer. doi:10.1109/2.291294 open in new tab
  41. GSMA. (2014). Mobile Privacy: Consumer Research Insights and Considerations for Policymakers. GSMA Mobile and Privacy. Retrieved from http://www.gsma.com/publicpolicy/mobile-privacy-consumer-research-insights-and- considerations-for-policymakers open in new tab
  42. Guha, J., & Chakrabarti, B. (2014). Making e-government work: Adopting the network approach. Government Information Quarterly, 31(2), 327-336. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84899965253&partnerID=tZOtx3y1 open in new tab
  43. Halchin, L. E. (2004). Electronic government: Government capability and terrorist resource. Government Information Quarterly, 21(4), 406-419. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-10844242946&partnerID=tZOtx3y1 open in new tab
  44. Hamner, M., & Al-Qahtani, F. (2009). Enhancing the case for Electronic Government in developing nations: A people-centric study focused in Saudi Arabia. Government Information Quarterly, 26(1), 137-143. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-56949086932&partnerID=tZOtx3y1 open in new tab
  45. Hsieh, P. H., Huang, C. S., & Yen, D. C. (2013). Assessing web services of emerging economies in an Eastern country -Taiwan's e-government. Government Information Quarterly, 30(3), 267-276. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84879092598&partnerID=tZOtx3y1 open in new tab
  46. Hughes, L. (2006). Why digitize? The costs and benefits of digitization. In Public Information Technology and E-governance: Managing the Virtual State. Jones and Barlett Publishers. Retrieved from http://www.facetpublishing.co.uk/downloads/file/sample_chapters/digitizing collections chapter 1.pdf ITU. (2013). Measuring the Information Society 2013. Retrieved from http://www.itu.int/en/ITU-D/Statistics/Pages/publications/mis2013.aspx ITU. (2014). Measuring the Information Society Report 2014. doi:10.3359/oz0303157 open in new tab
  47. Janowski, T. (2015). From Electronic Governance to Policy-Driven Electronic Governance - Evolution of Technology Use in Government. In L. Cantoni & J. A. Danowski (Eds.), Communication and Technology, Handbooks of Communication Science, Volume 5. De Gruyter Mouton Publishers. open in new tab
  48. Janowski, T., Pardo, T. a., & Davies, J. (2012). Government Information Networks -Mapping Electronic Governance cases through Public Administration concepts. Government Information Quarterly, 29, S1-S10. doi:10.1016/j.giq.2011.11.003 open in new tab
  49. Janssen, M., Chun, S. A., & Gil-Garcia, J. R. (2009). Building the next generation of digital government infrastructures. Government Information Quarterly, 26(2), 233-237. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 62949101103&partnerID=tZOtx3y1 open in new tab
  50. Janssen, M., & Estevez, E. (2013). Lean government and platform-based governance-Doing more with less. Government Information Quarterly, 30(1), S1-S8. doi:10.1016/j.giq.2012.11.003 open in new tab
  51. Jun, K.-N., & Weare, C. (2010). Institutional Motivations in the Adoption of Innovations: The Case of E-Government. Journal of Public Administration Research and Theory, 21(3), 495- 519. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 79960145485&partnerID=tZOtx3y1 open in new tab
  52. Karunasena, K., & Deng, H. (2012). Critical factors for evaluating the public value of e- government in Sri Lanka. Government Information Quarterly, 29(1), 76-84. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-83055186581&partnerID=tZOtx3y1 open in new tab
  53. Katsonis, M., & Botros, A. (2015). Digital Government: A Primer and Professional Perspectives. Australian Journal of Public Administration, 74(1), 42-52. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84923875583&partnerID=tZOtx3y1 open in new tab
  54. Khalil, O. E. M. (2011). e-Government readiness: Does national culture matter? Government Information Quarterly, 28(3), 388-399. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-79959251468&partnerID=tZOtx3y1 open in new tab
  55. Kim, S., Kim, H. J., & Lee, H. (2009). An institutional analysis of an e-government system for anti- corruption: The case of OPEN. Government Information Quarterly, 26(1), 42-50. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 56949095150&partnerID=tZOtx3y1 open in new tab
  56. King, S., & Cotterill, S. (2007). Transformational Government? The role of information technology in delivering citizen-centric local public services. Local Government Studies, 33(3), 333-354. open in new tab
  57. Klievink, B., & Janssen, M. (2009). Realizing joined-up government -Dynamic capabilities and stage models for transformation. Government Information Quarterly, 26(2), 275-284. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 63049107199&partnerID=tZOtx3y1 open in new tab
  58. Ku, C.-H., & Leroy, G. (2014). A decision support system: Automated crime report analysis and classification for e-government. Government Information Quarterly, 31(4), 534-544. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84922401980&partnerID=tZOtx3y1 open in new tab
  59. Kuzma, J. M. (2010). Accessibility design issues with UK e-government sites. Government Information Quarterly, 27(2), 141-146. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-77649184734&partnerID=tZOtx3y1 open in new tab
  60. Lee, A. (2014, May 8). How Did Alibaba Capture 80% of Chinese e-Commerce? Forbes Tech. Retrieved from http://www.forbes.com/sites/quora/2014/05/08/how-did-alibaba- capture-80-of-chinese-e-commerce/
  61. Linders, D. (2012). From e-government to we-government: Defining a typology for citizen coproduction in the age of social media. Government Information Quarterly, 29(4), 446- 454. doi:10.1016/j.giq.2012.06.003 open in new tab
  62. Lio, M.-C., Liu, M.-C., & Ou, Y.-P. (2011). Can the internet reduce corruption? A cross-country study based on dynamic panel data models. Government Information Quarterly, 28(1), 47- 53. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 78649837444&partnerID=tZOtx3y1 open in new tab
  63. Longo, J. (2015). Open Government -What's in a Name? GovLab Blog. Retrieved July 8, 2015, from http://thegovlab.org/open-government-whats-in-a-name/
  64. Lorenzi, D., Vaidya, J., Chun, S., Shafiq, B., & Atluri, V. (2014). Enhancing the government service experience through QR codes on mobile platforms. Government Information Quarterly, 31(1), 6-16. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84895908850&partnerID=tZOtx3y1 open in new tab
  65. Luna-Reyes, L. F., & Gil-Garcia, J. R. (2014). Digital government transformation and internet portals: The co-evolution of technology, organizations, and institutions. Government Information Quarterly, 31(4), 545-555. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84922402495&partnerID=tZOtx3y1 open in new tab
  66. Ma, L., Chung, J., & Thorson, S. (2005). E-government in China: Bringing economic development through administrative reform. Government Information Quarterly, 22(1), 20-37. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 14044258496&partnerID=tZOtx3y1 open in new tab
  67. Malyshev, N. (2005). The Evolution of Regulatory Policy in OECD Countries. OECD. Retrieved from http://www.oecd.org/dataoecd/24/10/41882845.pdf open in new tab
  68. McDermott, P. (2010). Building open government. Government Information Quarterly, 27(4), 401-413. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 77956174155&partnerID=tZOtx3y1 open in new tab
  69. Meneklis, V., & Douligeris, C. (2007). Enhancing the design of e-government. In Proceedings of the 1st international conference on Theory and practice of electronic governance -ICEGOV '07 (Vol. 232, p. 108). New York, New York, USA: ACM Press. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-77953771383&partnerID=tZOtx3y1 open in new tab
  70. Missingham, R. (2011). E-parliament: Opening the door. Government Information Quarterly, 28(3), 426-434. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 79959261579&partnerID=tZOtx3y1 open in new tab
  71. Misuraca, G. C. (2009). e-Government 2015: exploring m-government scenarios, between ICT- driven experiments and citizen-centric implications. Technology Analysis & Strategic Management, 21(3), 407-424. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-67650876179&partnerID=tZOtx3y1 open in new tab
  72. Mukabeta Maumbe, B., Owei, V., & Alexander, H. (2008). Questioning the pace and pathway of e-government development in Africa: A case study of South Africa's Cape Gateway project. Government Information Quarterly, 25(4), 757-777. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-51249083461&partnerID=tZOtx3y1 open in new tab
  73. Naik, G., Joshi, S., & Basavaraj, K. P. (2012). Fostering inclusive growth through e-Governance Embedded Rural Telecenters (EGERT) in India. Government Information Quarterly, 29(SUPPL. 1), S82-S89. Retrieved from http://www.scopus.com/inward/record.url?eid=2- s2.0-83555162540&partnerID=tZOtx3y1 open in new tab
  74. Niehaves, B. (2011). Iceberg ahead: On electronic government research and societal aging. Government Information Quarterly, 28(3), 310-319. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-79959241875&partnerID=tZOtx3y1 open in new tab
  75. Nielsen. (2014). An Era of Growth: The Cross-Platform Report. Retrieved from http://www.nielsen.com/us/en/insights/reports/2014/an-era-of-growth-the-cross- platform-report.html open in new tab
  76. Nielsen, J. A., & Pedersen, K. (2014). IT portfolio decision-making in local governments: Rationality, politics, intuition and coincidences. Government Information Quarterly, 31(3), 411-420. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84906250817&partnerID=tZOtx3y1 open in new tab
  77. Nograšek, J., & Vintar, M. (2014). E-government and organisational transformation of government: Black box revisited? Government Information Quarterly, 31(1), 108-118. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84895908031&partnerID=tZOtx3y1 open in new tab
  78. Nour, M. A., AbdelRahman, A. A., & Fadlalla, A. (2008). A context-based integrative framework for e-government initiatives. Government Information Quarterly, 25(3), 448-461. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 44849126110&partnerID=tZOtx3y1 open in new tab
  79. Ntaliani, M., Costopoulou, C., & Karetsos, S. (2008). Mobile government: A challenge for agriculture. Government Information Quarterly, 25(4), 699-716. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-51249101721&partnerID=tZOtx3y1 open in new tab
  80. OECD. (2003). The e-Government Imperative. OECD egovernment studies. doi:10.1787/9789264101197-en open in new tab
  81. Ojo, A., Janowski, T., & Awotwi, J. (2013). Enabling development through governance and mobile technology. Government Information Quarterly, 30(SUPPL. 1), S32-S45. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84873060394&partnerID=tZOtx3y1 open in new tab
  82. Parisopoulos, K., Tambouris, E., & Tarabanis, K. (2014). An investigation of national policies on transformational government (t-Gov) in Europe. International Journal of Information Technology and Management, 13(4), 305. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84908504692&partnerID=tZOtx3y1 open in new tab
  83. Park, S., Choi, Y.-T., & Bok, H.-S. (2013). Does better e-readiness induce more use of e- government? Evidence from the Korean central e-government. International Review of Administrative Sciences, 79(4), 767-789. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84889687581&partnerID=tZOtx3y1 open in new tab
  84. Pieterson, W., Ebbers, W., & van Dijk, J. (2007). Personalization in the public sector. Government Information Quarterly, 24(1), 148-164. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-33845190363&partnerID=tZOtx3y1 open in new tab
  85. Pilkington, E. (2014, November 5). Low youth voter turnout in midterms has parties pondering new ways to engage. The Guardian. Retrieved from http://www.theguardian.com/us- news/2014/nov/05/midterms-youth-vote-drops-republicans-democrats open in new tab
  86. Pina, V., Torres, L., & Royo, S. (2009). E-government Evolution in EU Local Governments: A Comparative Perspective. Online Information Review, 33(6), 1137-1168. doi:10.1108/14684520911011052 open in new tab
  87. Reddick, C. G. (2004). A two-stage model of e-government growth: Theories and empirical evidence for U.S. cities. Government Information Quarterly, 21(1), 51-64. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-2342445091&partnerID=tZOtx3y1 open in new tab
  88. Rosa, J., Teixeira, C., & Sousa Pinto, J. (2013). Risk factors in e-justice information systems. Government Information Quarterly, 30(3), 241-256. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84879085497&partnerID=tZOtx3y1 open in new tab
  89. Rossel, P., & Finger, M. (2007). Conceptualizing e-Governance. In Proceedings of the 1st international conference on Theory and practice of electronic governance -ICEGOV '07 (Vol. 232, p. 399). New York, New York, USA: ACM Press. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-70349160519&partnerID=tZOtx3y1 open in new tab
  90. Ruesch, M. A., Basedow, S., & Korte, J. H. (2012). Advancing Democracy, Government and Governance. (A. Kő, C. Leitner, H. Leitold, & A. Prosser, Eds.)Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 7452). Berlin, Heidelberg: Springer Berlin Heidelberg. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84866713559&partnerID=tZOtx3y1
  91. Savoldelli, A., Codagnone, C., & Misuraca, G. (2014). Understanding the e-government paradox: Learning from literature and practice on barriers to adoption. Government Information Quarterly, 31(SUPPL.1), S63-S71. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84905082386&partnerID=tZOtx3y1 open in new tab
  92. Sawyer, S., Hinnant, C. C., & Rizzuto, T. (2008). Pennsylvania's transition to enterprise computing as a study in strategic alignment. Government Information Quarterly, 25(4), 645-668. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 51249089911&partnerID=tZOtx3y1 open in new tab
  93. Scholl, H. J. J., & Dwivedi, Y. K. (2014). Forums for electronic government scholars: Insights from a 2012/2013 study. Government Information Quarterly, 31(2), 229-242. doi:10.1016/j.giq.2013.10.008 open in new tab
  94. Schuppan, T. (2009). E-Government in developing countries: Experiences from sub-Saharan Africa. Government Information Quarterly, 26(1), 118-127. doi:10.1016/j.giq.2008.01.006 open in new tab
  95. Stoica, V., & Ilas, A. (2009). The evolution of romanian urban e-government: 2006-2008. In Proceedings of the European Conference on e-Government, ECEG (pp. 611-621). Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84871882826&partnerID=tZOtx3y1 open in new tab
  96. Symantec. (2014). Internet Security Threat Report. Retrieved from http://www.symantec.com/content/en/us/enterprise/other_resources/b- istr_main_report_v19_21291018.en-us.pdf open in new tab
  97. Teerling, M. L., & Pieterson, W. (2010). Multichannel marketing: An experiment on guiding citizens to the electronic channels. Government Information Quarterly, 27(1), 98-107. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 70549097124&partnerID=tZOtx3y1 open in new tab
  98. Terpsiadou, M. H., & Economides, A. A. (2009). The use of information systems in the Greek public financial services: The case of TAXIS. Government Information Quarterly, 26(3), 468- 476. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 67349091429&partnerID=tZOtx3y1 open in new tab
  99. The Social Media Hat. (2015). Social Media Active Users by Network. Retrieved June 13, 2015, from http://www.thesocialmediahat.com/active-users open in new tab
  100. Tripathi, R., & Gupta, M. P. (2014). Evolution of government portals in India: mapping over stage models. Journal of Enterprise Information Management, 27(4), 449-474. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84927515542&partnerID=tZOtx3y1 open in new tab
  101. UK Environmental Audit Committee. (2009). Greening Government Commitments. open in new tab
  102. Urciuoli, L., Hintsa, J., & Ahokas, J. (2013). Drivers and barriers affecting usage of e-Customs - A global survey with customs administrations using multivariate analysis techniques. Government Information Quarterly, 30(4), 473-485. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84890224066&partnerID=tZOtx3y1 open in new tab
  103. Wampler, B., & McNulty, S. (2011). Does Participatory Governance Matter? Retrieved from http://www.wilsoncenter.org/publication-series/does-participatory-governance- matter\nhttp://stage- wilson.p2technology.com/sites/default/files/CUSP_110108_Participatory Gov.pdf
  104. Wang, F., & Chen, Y. (2012). From potential users to actual users: Use of e-government service by Chinese migrant farmer workers. Government Information Quarterly, 29(SUPPL. 1), S98-S111. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 83555164798&partnerID=tZOtx3y1 open in new tab
  105. Wathen, C. N., & McKeown, S. (2010). Can the government really help? Online information for women experiencing violence. Government Information Quarterly, 27(2), 170-176. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 77649337155&partnerID=tZOtx3y1 open in new tab
  106. Weerakkody, V., Janssen, M., & Dwivedi, Y. K. (2011). Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector. Government Information Quarterly, 28(3), 320-328. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-79959202021&partnerID=tZOtx3y1 open in new tab
  107. White House. (2010). White House Forum on Modernizing Government: Overview and Next Steps. open in new tab
  108. Wikipedia. (2015). Open Government. Retrieved June 1, 2015, from https://en.wikipedia.org/wiki/Open_government#cite_note-ruma-1
  109. Wilson, S. C. (2014). e-Government legislation: Implementation issues for programs for low- income people. Government Information Quarterly, 31(1), 42-49. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84895909018&partnerID=tZOtx3y1 open in new tab
  110. World Bank. (2012). Information and Communications for Development 2012: Maximizing Mobile. Washington, DC. open in new tab
  111. Xia, J. (2010). Linking ICTs to rural development: China's rural information policy. Government Information Quarterly, 27(2), 187-195. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-77649190424&partnerID=tZOtx3y1 open in new tab
  112. Yang, K. (2003). Neoinstitutionalism and E-Government: Beyond Jane Fountain. Social Science Computer Review, 21(4), 432-442. open in new tab
  113. Yang, T.-M., Pardo, T., & Wu, Y.-J. (2014). How is information shared across the boundaries of government agencies? An e-Government case study. Government Information Quarterly, 31(4), 637-652. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 84922397067&partnerID=tZOtx3y1 open in new tab
  114. Zeckman, A. (2014). Google Search Engine Market Share Nears 68%. Search Engine Watch. Retrieved June 13, 2015, from http://searchenginewatch.com/article/2345837/Google- Search-Engine-Market-Share-Nears-68
  115. Zissis, D., & Lekkas, D. (2011). Securing e-Government and e-Voting with an open cloud computing architecture. Government Information Quarterly, 28(2), 239-251. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0- 79954986542&partnerID=tZOtx3y1 open in new tab
Verified by:
Gdańsk University of Technology

seen 272 times

Recommended for you

When digital government matters for tourism: a stakeholder analysis

2017

Inter-governmental Collaborative Networks for Digital Government Innovation Transfer -Structure, Membership, Operation

2019

Implementing Sustainable Development Goals with Digital Government – Aspiration-capacity gap

2016

Digital Government and Administrative Burden Reduction

2016
Meta Tags