Abstract

In recent years, interactive systems, such as various types of software, online services or mobile applications, have become an integral part of everyday life. Interactive systems and digital services should be easy to use and provide a positive User Experience (UX). For this reason, interaction design has recently emerged as a distinct professional area of information technology (IT). Easy interaction and user experience (UX) are now indispensable elements of IT product quality. Consequently, the User-Centred Design (UCD) approach has been successfully applied to improve IT products' usability and UX. IT projects have undergone radical changes in recent years towards agility. As a result, most of IT solutions nowadays are designed and developed using the agile approach. Regarding to satisfying prospective users’ needs, current IT projects attempt to combine techniques inherited from classical software engineering with novel techniques borrowed from the agile approach. This book presents the impact of the agile approach on User-Centred Design, resulting in gradual adaptation of interaction design methods to agile IT projects. From the perspective of agile project management, the author presents human and social aspects that affect interactive products' quality. Finally, various teamwork management techniques involving prospective users at all stages of an agile IT project are essential for this book.

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