Search
Abstract
The authors of this paper present a simulation of the socio-technical system in which teams of students – regarded as low-maturity organizations – were given a task to utilize the (relatively) mature technologies that support IT project and service management. The experiment consisted of the following phases: teams formation, introduction to technologies used during the simulation, performing a set of reactive and proactive service management tasks.
Authors (3)
Cite as
Full text
download paper
downloaded 42 times
- Publication version
- Accepted or Published Version
- License
-
open in new tab
Keywords
Details
- Category:
- Articles
- Type:
- artykuły w czasopismach recenzowanych i innych wydawnictwach ciągłych
- Published in:
-
Biuletyn Wojskowej Akademii Technicznej
no. LXII,
pages 161 - 180,
ISSN: 1234-5865 - Language:
- English
- Publication year:
- 2013
- Bibliographic description:
- Czarnecki A., Szewc L., Orłowski C.: Simulation of the IT Service and Project Management Environment// Biuletyn Wojskowej Akademii Technicznej. -Vol. LXII., iss. 1 (2013), s.161-180
- Verified by:
- Gdańsk University of Technology
seen 146 times
Recommended for you
Practical Use of Generic IT Organization Evolution Model
- J. Pastuszak,
- M. Stolarek,
- C. Orłowski
2010