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Search results for: SEMANTIC TECHNOLOGIES
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Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing
PublicationPurpose This study aims to draw the attention of business process management (BPM) research and practice to the textual data generated in the processes and the potential of meaningful insights extraction. The authors apply standard natural language processing (NLP) approaches to gain valuable knowledge in the form of business process (BP) complexity concept suggested in the study. It is built on the objective, subjective and meta-knowledge...
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Paradoxes in the engineering change management process
PublicationPurpose: The main purpose of this paper is to conceptualize and operationalize paradoxes that are significant in the engineering change management (ECM) process. The following research question was stated: What are the paradoxes that influence the ECM process, and how can they be measured? Design/methodology/approach: The study is divided into two parts: conceptualization and operationalization. Conceptualization involved a literature...
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Decisional DNA for modeling and reuse of experiential clinical assessments in breast cancer diagnosis and treatment
PublicationClinical Decision Support Systems (CDSS) are active knowledge resources that use patient data to generate case specific advice. The fast pace of change of clinical knowledge imposes to CDSS the continuous update of the domain knowledge and decision criteria. Traditional approaches require costly tedious manual maintenance of the CDSS knowledge bases and repositories. Often, such an effort cannot be assumed by medical teams, hence...