Search results for: AUTOMATED GOVERNMENT

• When Does Automation in Government Thrive or Flounder?

  Publication

  • E. Estevez
  • T. Janowski
  • D. B. Roseth

  - Year 2024

  Government organizations worldwide are harvesting the transformative potential of digital technologies to automate interactions with citizens, businesses, and each other. Automation can bring benefits, such as an increase the efficiency of government operations, quality of government decisions, and convenience of government-citizen interactions. It can also produce adverse outcomes, such as compromising social value for economic...

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