Paweł Kończyński - Publications - Bridge of Knowledge

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Year 2020
  • Factors of successful client co-production in knowledge-intensive business services
    Publication

    Purpose This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Design/methodology/approach The paper is based on an in-depth...

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Year 2017
  • Client co-production in knowledge-intensive business services (KIBS): Case study analysis
    Publication

    Purpose: This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Methodology: The paper is based on an in-depth analysis...

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