Purpose: The aim of this paper is to examine knowledge management approach followed by small companies on the example of firms from the knowledge-intensive business services (KIBS) sector. Design/methodology/approach: The study is based on the results of a qualitative survey involving 12 owners and managers of small companies operating in the KIBS sector. The survey uses the case study method. Findings: The findings confirm that...

This paper examines the concept of emergent KM approach in small companies. The origins of consideration are grounded in the theory of strategic management literature and in particular in the distinction between deliberate versus emergent approach towards strategic planning. Using the methodology of case study, we carried out an explorative research to analyse the characteristics of KM approach in two small companies located in...

The growing interest in Intellectual Capital management and Knowledge Management is now reaching small companies, especially those in the Knowledge-Intensive Business Services (KIBS) sector. This paper aims to explore this issue, starting from the assumption that a planned and systematic approach to KM, as is used in large companies, is rarely applicable in small organizations. It is more likely that small companies adopt an approach...

This paper discusses emergent and deliberate knowledge management (KM) strategies on the basis of literature review and case study analysis. It grounds on the results of a comprehensive analysis of the literature on KM strategies and approaches adopted by companies of various sizes. Although KM strategies have been abundantly examined by scholars, not many studies compare deliberate and emergent approaches. By examining the case...

Przedstawiono opracowane środowisko dla modelowania zjawisk, w których współdziałanie wielu prostych jednostek prowadzi do powstawania złozonych struktur. Sposób oddziaływania jednostki zawarty jest w jej strukturze, która interpretowana jest poprzez specjalnie zdefiniowany język podobny do Prologu.