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Search results for: kibs
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Searching for innovation knowledge: insight into KIBS companies
PublicationPurpose – The paper analyzes the patterns of research of “innovation knowledge” (i.e. knowledge that can result in introducing innovations in the company that can be observed in KIBS (Knowledge-Intensive Business Services) companies. Particularly, it identifies and classifies the possible approaches adopted by companies on the basis of two dimensions: the intensity/proactivity of search efforts, and the source primarily used. Design/methodology/approach...
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Searching for innovation knowledge: insight into KIBS companies
PublicationThe paper analyses the activity of research for “innovation knowledge”—here defined as knowledge that can lead to the introduction of service innovations—by Knowledge-Intensive Business Services (KIBS) companies. It proposes a classification of the possible search approaches adopted by those companies based on two dimensions: the pro-activity of search efforts and the source primarily used. Such classification is then discussed...
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Knowledge management implementation in small and micro KIBS : A categorization
Publicationhe main goal of the paper is to provide a statistical categorization of small and micro knowledge-intensive business service (KIBS) companies, based on their knowledge management (KM) attitude. Since knowledge is the main production factor and output of these companies, it is essential to achieve a better understanding of how they manage this resource. A questionnaire-based survey was conducted on a sample of Polish small and micro...
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Knowledge management strategies in KIBS companies: A preliminary analysis
PublicationPurpose – The aim of this paper is to perform a preliminary analysis concerning the detection and examination of two possible opposite approaches to KM planning which will be referred to as deliberate and emergent KM strategies. The goal is to enhance our understanding of the variety of features KM strategies possess and, accordingly, to formulate categorisations that are in line with such characteristics. Design/methodology/approach...
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Critical Success Factors for Knowledge Management in SMEs in the KIBS Sector
PublicationThe purpose of this paper is to examine knowledge management practices and critical success factors (CSFs) for their introduction in small and medium-sized enterprises (SMEs) in the knowledge-intensive business services (KIBS) sector. Methodology: The paper is based on the results of an exploratory qualitative survey involving owners and managers of small and medium-sized companies operating in the KIBS sector. In the survey, eight...
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Knowledge Management Critical Success Factors and the Innovativeness of KIBS Companies
PublicationThe purpose of this paper is to examine the influence of two critical success factors for knowledge management (i.e. leadership and support by the management, motivational practices) on the innovativeness of knowledge-intensive business service (KIBS) companies in the SMEs sector. A sample of 400 companies (KIBS SMEs) located in the Pomeranian District in Poland was selected. The questionnaire was designed to measure knowledge...
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Knowledge Management Critical Success Factors and the Innovativeness of KIBS Companies
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Knowledge Exchange Between KIBS Firms and Their Clients: Case Study Analysis
PublicationPurpose: This paper aims to analyse knowledge exchange between KIBS firms and their clients, and their potential determinants (e.g. client’s education, type of the service offered, channel of the knowledge exchange, and willingness of the customer to accept the knowledge). The paper is based on a literature analysis and a case study research, examining 5 KIBS firms located in the Pomeranian region in Poland. Methodology: On the...
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Knowledge‐Intensive Business Services (KIBS) and Their Role in the Knowledge‐Based Economy
PublicationThe importance of the knowledge‐intensive business services sector for the development of the economy is growing. In the 80s and 90s this sector became the fastest growing sector in the OECD countries (OECD, 2001). Many publications stress its close relationship to the levels of innovation and performance of the whole economy (e.g. Hipp, 1999; Tomlinson, 1999; Aslesen and Isaksen, 2007). It is an increasingly common belief that...
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KM Challenges in Small KIBS Companies: Multi-case Analysis in Two Countries
PublicationKnowledge Intensive Business Services (KIBS) – i.e. companies like e.g. computer services, consulting, engineering, business communication, and R&D support - are key players in the modern economies. They stimulate the innovativeness of businesses and societies. Their competitiveness is based on knowledge, which is their key production factor and also the kind of “goods” they sell. The large majority of KIBS companies have a small...
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Knowledge management approaches among KIBS companies and their determinants – case study analysis
PublicationThis paper aims to present knowledge management (KM) approaches manifested by knowledge intensive business service (KIBS) companies together with their potential determinants (company size, type of services offered, and organizational structure). In particular, two types of approaches have been selected and examined, i.e. emergent KM approach and deliberate KM approach. Indeed, although KM approaches have been abundantly investigated...
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How Small KIBS Companies Manage Their Intellectual Capital? Towards an Emergent KM Approach
PublicationThe growing interest in Intellectual Capital management and Knowledge Management is now reaching small companies, especially those in the Knowledge-Intensive Business Services (KIBS) sector. This paper aims to explore this issue, starting from the assumption that a planned and systematic approach to KM, as is used in large companies, is rarely applicable in small organizations. It is more likely that small companies adopt an approach...
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Client co-production in knowledge-intensive business services (KIBS): Case study analysis
PublicationPurpose: This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Methodology: The paper is based on an in-depth analysis...
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Knowledge Management Approaches of Small and Medium-Sized KIBS Firms: a Descriptive Analysis of Four Countries
PublicationPurpose –There is evidence that small and medium sized enterprises (SMEs) do not manage knowledge the same way as large firms, and that they approach knowledge management (KM) in various ways. However, the literature on this topic is still scarce and fragmented. In order to fill this gap, the paper aims to single out and discuss the different features that characterize the approaches to KM adopted by small companies. Design/methodology/approach...
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Knowledge management and factors influencing its implementation in small KIBS firms – evidence from Poland
PublicationPurpose – Even if the notion of knowledge management (KM) has been introduced more than three decades ago, the application of this concept in the context of small firms has still not been sufficiently explored. The relatively few contributions, however, agree on the fact that small companies do not manage knowledge the same way as their larger counterparts. In order to fill this gap, the present paper aims to the investigate the...
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Knowledge Pills for KIBS SMEs
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KNOWMAN Knowledge Management Training for KIBS SMEs
ProjectsProject realized in Department of Management according to Education and Youth Board agreement from 2021-11-01
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KNOWMAN Knowledge Management Training for KIBS SMEs
ProjectsProject realized in Department of Management
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Factors of successful client co-production in knowledge-intensive business services
PublicationPurpose This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Design/methodology/approach The paper is based on an in-depth...
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Innowacyjność firm z sektora wiedzochłonnych usług biznesowych.
PublicationArtykuł przedstawia zagadnienia związane z innowacjami w firmach oferujących wiedzochłonne usługi biznesowe (KIBS – knowledge intensive business services). Sektor biznesowych usług wiedzochłonnych ma rosnące znaczenie nie tylko z punktu widzenia firm, którym dostarcza swoje usługi, przyczyniając się do wzrostu ich konkurencyjności, ale również jako źródło innowacji. W artykule sformułowanie dwie hipotezy badawcze: H1. Firmy z...
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Knowledge management approaches of small and medium-sized firms: a cluster analysis
PublicationPurpose This paper aims to categorise the approaches to knowledge management (KM) by companies. In the literature, there is no consensus on a universal or “best” approach to KM. Especially, this paper singles out and discusses the variegated features that characterise the implementation of KM by small- and medium-sized enterprises (SMEs) having different characteristics. Design/methodology/approach A cluster analysis was used...
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Zarządzanie wiedzą w małych przedsiębiorstwach oferujących wiedzochłonne usługi biznesowe
PublicationCelem artykułu jest przedstawienie praktyk zarządzania wiedzą oraz czynników wpływających na sukces, bądź porażkę w ich wdrażaniu na podstawie badania jakościowego przeprowadzonego w trzech firmach działających na terenie województwa pomorskiego. Firmy te należą do sektora małych i średnich przedsiębiorstw oraz oferują wiedzochłonne usługi biznesowe (knowledge-intensive business services – KIBS). W artykule podjęto próbę odpowiedzi...
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Wiedza i jej przepływy w firmach oferujących wiedzochłonne usługi biznesowe
PublicationPrzedmiotem niniejszej publikacji jest wiedza i jej przepływy w małych i średnich firmach oferujących wiedzochłonne usługi biznesowe (knowledge intensive business services – KIBS). Wiedza i jej znaczenie dla ludzkości nie są niczym nowym – już w czasach prehistorycznych ci, którzy posiadali wiedzę na temat zdobywania pożywienia, czy szukania schronienia mieli większe szanse na przeżycie niż ci, którzy jej nie posiadali. Mimo upływu...
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Emergent approach to Knowledge Management by Small Companies: multiple case-study research
PublicationPurpose: The aim of this paper is to examine knowledge management approach followed by small companies on the example of firms from the knowledge-intensive business services (KIBS) sector. Design/methodology/approach: The study is based on the results of a qualitative survey involving 12 owners and managers of small companies operating in the KIBS sector. The survey uses the case study method. Findings: The findings confirm that...
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Małgorzata Zięba dr hab. inż.
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