The article presents the results of research conducted in an international enterprise responsible for IT project implementation. The carried out analysis of the case study with the use of surveys and data synthesis allowed the major factors causing problems connected with project management to be identified. The identified factors were aggregated and then, by using four key variables, a rhomboidal model adaptation was proposed...

Praca zawiera rozdział poświecony problematyce budowy systemów z bazami wiedzy dla wspomagania procesów zarządzania. W rozdziale tym przedstawiono metody budowy systemów dla potrzeb zarządzania koncentrując uwagę na systemach opartych na wiedzy. Następnie omówiono możliwości zastosowania teorii zbiorów rozmytych do modelowania wiedzy. Na zakończenie przedstawiono przykład wykorzystania zbiorów rozmytych i systemów opartych na wiedzy...

The paper presents an adaptive approach to project management, illustrated by the description of a case study, i.e., of a project whose aim was to develop the means and prepare the documentation for the revitalization of a railway line. The project itself was a major challenge for the implementers due to a novel and innovative subject thereof, including the construction of a railway line which takes place in a difficult terrain...

The authors of this paper present a simulation of the socio-technical system in which teams of students – regarded as low-maturity organizations – were given a task to utilize the (relatively) mature technologies that support IT project and service management. The experiment consisted of the following phases: teams formation, introduction to technologies used during the simulation, performing a set of reactive and proactive service...