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Modelling Evolution of Knowledge-Based Information Technology Organization: The Concept and Perspective

Abstract

Increasing pressure on improving the efficiency of companies' operations leads to transformation of their Information Technology (IT) organizations from technology-oriented to service-oriented, based on the Information Technology Infrastructure Library (ITIL) model. The evolution of these IT organizations can be supported by the knowledge-based systems centered on the rules determined through agregation and refinement of existing organization's evolution and fuzzy logic modelling principles. The paper describes details of building such models and describes its applicability in business practice.

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Category:
Articles
Type:
artykuły w czasopismach recenzowanych i innych wydawnictwach ciągłych
Published in:
SYSTEMS SCIENCE no. 36, pages 27 - 33,
ISSN: 0137-1223
Language:
English
Publication year:
2010
Bibliographic description:
Chabik J., Orłowski C.: Modelling Evolution of Knowledge-Based Information Technology Organization: The Concept and Perspective// SYSTEMS SCIENCE. -Vol. 36., nr. Nr 1 (2010), s.27-33
Verified by:
Gdańsk University of Technology

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