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Ontology-Driven Rule-Based Model for an Extension of Information Technology Infrastructure Library Processes
Abstract
The aim of this study is to present the stages for building a development model to create information technology (IT) systems for IT service providers. In order to ensure the consistency of the model, a novel solution is proposed where the stages of the model's construction are controlled using ontologies dedicated to the ITIL standard. In this article, a description of models used to assess the provider organization, with particular focus on the ITIL model, is presented first. Then, the design stages of a custom graph and rule-based model of development are introduced. Next, the role of ontologies in the assessment of the consistency of ITIL processes is explored. Further, the resulting development model in its general and detailed versions is verified by means of its implementation.
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Authors (3)
-
Jarosław Pastuszak
- pracownik firmy pracownik firmy
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Details
- Category:
- Articles
- Type:
- artykuł w czasopiśmie wyróżnionym w JCR
- Published in:
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CYBERNETICS AND SYSTEMS
no. 44,
edition 2-3,
pages 245 - 263,
ISSN: 0196-9722 - Language:
- English
- Publication year:
- 2013
- Bibliographic description:
- Pastuszak J., Czarnecki A., Orłowski C.: Ontology-Driven Rule-Based Model for an Extension of Information Technology Infrastructure Library Processes// CYBERNETICS AND SYSTEMS. -Vol. 44, iss. 2-3 (2013), s.245-263
- DOI:
- Digital Object Identifier (open in new tab) 10.1080/01969722.2013.762274
- Verified by:
- Gdańsk University of Technology
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