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Exploring ontological approach for user requirements elicitation in design of online virtual agents

Abstract

Effective user requirements elicitation is a key factor for the success of software development projects. There are many qualitative and quantitative research studies that promulgate particular methods and show the application of user requirements elicitation in particular domains. However, few try to eliminate the burden of ambiguity in gathered data, naturally occurring in different groups of stakeholders. This paper deals with this problem by introducing an ontology-based approach which by design provides a shared and common understanding of a domain. On the other hand, the developed ontology is a feasible communication facility for the stakeholders involved, acknowledged and controlled by a group of experts.

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Details

Category:
Conference activity
Type:
materiały konferencyjne indeksowane w Web of Science
Title of issue:
Information Systems: Development, Research, Applications, Education strony 40 - 55
ISSN:
1865-1348
Language:
English
Publication year:
2016
Bibliographic description:
Ossowska K., Szewc L., Weichbroth P., Garnik I., Sikorski M..: Exploring ontological approach for user requirements elicitation in design of online virtual agents, W: Information Systems: Development, Research, Applications, Education, 2016, Springer International Publishing,.
DOI:
Digital Object Identifier (open in new tab) 10.1007/978-3-319-46642-2
Verified by:
Gdańsk University of Technology

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