Limitations of Emotion Recognition in Software User Experience Evaluation Context - Publication - Bridge of Knowledge

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Limitations of Emotion Recognition in Software User Experience Evaluation Context

Abstract

This paper concerns how an affective-behavioural- cognitive approach applies to the evaluation of the software user experience. Although it may seem that affect recognition solutions are accurate in determining the user experience, there are several challenges in practice. This paper aims to explore the limitations of the automatic affect recognition applied in the usability context as well as to propose a set of criteria to select input channels for affect recognition. The results are revealed via a semi-experiment based on the case study of an educational game. As a result, a number of concerns were identified, providing a list of pros and cons for affective computing methods applied in the usability testing context. The lessons learned might be interesting for both researchers that develop emotion recognition algorithms and for practitioners, who apply them to diverse areas.

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Keywords

Details

Category:
Conference activity
Type:
materiały konferencyjne indeksowane w Web of Science
Published in:
Annals of Computer Science and Information Systems no. 8, pages 1631 - 1640,
ISSN: 2300-5963
Title of issue:
Proceedings of the 2016 Federated Conference on Computer Science and Information Systems strony 1631 - 1640
Language:
English
Publication year:
2016
Bibliographic description:
Landowska A., Miler J..: Limitations of Emotion Recognition in Software User Experience Evaluation Context, W: Proceedings of the 2016 Federated Conference on Computer Science and Information Systems, 2016, IEEE,.
DOI:
Digital Object Identifier (open in new tab) 10.15439/2016f535
Verified by:
Gdańsk University of Technology

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