The 22nd QMOD-ICQSS Conference 2019 Krakow, Poland, 13-15 October 2019 Leadership and Strategies for Quality, Sustainability and Innovation in the 4th Industrial Revolution

Internationalization is an inevitable phenomenon among all contemporary higher education institutions (HEIs) in a globalizing world. It is the driving force for development and progress. In course of the last 30 years, it became an inevitable element of HE management. However, it carries along a number of risks, pitfalls, and organizational challenges. To hedge those, quality assurance (QA) is called to the stage. HEIs therefore...

Nowadays, the use of multimedia teaching materials at universities makes a standard practice. However their saturation is still quite low comparing to the expectations of students - the main consumers of the information contained therein. This article will present the results of research conducted among students of Management and Engineering Management carried at the Technical University of Gdańsk. Some students of Computer Science...

The presented research work relates to the category of quality in higher education. This article aims to present the determinants of the quality of education in the context of international standards. The background of the considerations is the Bologna Declaration and the European Higher Education Area. The results of the research carried out with the use of the nominal group method and the data analysis carried out based on the...

The objective of this article is to present an outline of a concept aimed at identifying the possibilities of using Lean Management foundations in determining the sources of irregularities occurring in university processes from the perspective of various stakeholder groups. A research methodology is presented that creates the basis for initiating programmes modernising university processes in line with the principles of the LM...