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Abstract
Healthcare is increasingly drawing on modern management methods and tools with the aim of raising the effectiveness of the performed therapeutic processes, as well as optimizing their costs, duration, and resources. The aim of this article is to demonstrate the possibilities resulting from of using business process management tools, as well as the advantages that such tools provide in the practical management of healthcare centers. The prepared process models described the independent decisions that the medical personnel made in their day-to-day operations, and, starting as far back as the modeling phase, accounted for control mechanisms and mechanisms of obtaining knowledge on the actual performance of a selected therapy. By using process mining tools, it will be possible to replay selected therapeutic processes in similar cases in the subsequent stages of the implementation. In the course of the implementation, the project departed from the idea of a single “ideal” therapeutic process. After the first failed attempts at modeling a detailed control flow, the project shifted toward modeling process in such a way, as to enable their adaptation to the needs of a specific performance, while still retaining the possibility of obtaining practical and useful knowledge.
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- Category:
- Magazine publication
- Type:
- Magazine publication
- Published in:
-
e-mentor
no. 5,
edition 62,
pages 40 - 48,
ISSN: 1731-6758 - Title of issue:
- E-mentor 5(62) strony 40 - 48
- Publication year:
- 2015
- DOI:
- Digital Object Identifier (open in new tab) https://doi.org/10.15219/em62.1217
- Verified by:
- No verification
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