Organizational Resilience in Hospitality and Tourism

Małgorzata Rozkwitalska-Welenc; Jacek Borzyszkowski,; Beata Basińska; Fevzi Okumus; Osman M. Karatepe

doi:10.4324/9781003291350

Organizational Resilience in Hospitality and Tourism

Abstract

Although ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present unique factors that make hospitality and tourism organizations resilient in the VUCA world. With contacts at the center of their hospitality and tourism organizational resilience model, the organizational and psychological perspectives are also incorporated. This innovative volume tests the model of organizational resilience in hospitality and tourism organizations. The study identifies and validates organizational and individual factors that create a resilient organization in the hospitality and tourism sector. It will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies, strategic management, hospitality, and tourism management.

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Authors (5)

Małgorzata Rozkwitalska-Welenc Prof.
- WSB Merito Gdańsk
Jacek Borzyszkowski,
- WSB Merito Gdańsk
Beata Basińska dr hab.
Fevzi Okumus
- University of Central Florida’s Rosen College of Hospitality Management
Osman M. Karatepe
- Faculty of Tourism at Eastern Mediterranean University, North Cyprus, Türkiye

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Details

Category:

Monographic publication

Type:

książka - monografia autorska/podręcznik w języku o zasięgu międzynarodowym

Language:

English

Publication year:

2024

Bibliographic description:

Rozkwitalska-Welenc M., Borzyszkowski, J., Basińska B., Okumus F., Karatepe O. M.: Organizational Resilience in Hospitality and Tourism. New York: Routledge, 2024. 216 s. ISBN 9781032270968

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