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Abstract
Although ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present unique factors that make hospitality and tourism organizations resilient in the VUCA world. With contacts at the center of their hospitality and tourism organizational resilience model, the organizational and psychological perspectives are also incorporated. This innovative volume tests the model of organizational resilience in hospitality and tourism organizations. The study identifies and validates organizational and individual factors that create a resilient organization in the hospitality and tourism sector. It will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies, strategic management, hospitality, and tourism management.
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Authors (5)
-
Małgorzata Rozkwitalska-Welenc Prof.
- WSB Merito Gdańsk
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Jacek Borzyszkowski,
- WSB Merito Gdańsk
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Fevzi Okumus
- University of Central Florida’s Rosen College of Hospitality Management
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Osman M. Karatepe
- Faculty of Tourism at Eastern Mediterranean University, North Cyprus, Türkiye
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Keywords
Details
- Category:
- Monographic publication
- Type:
- książka - monografia autorska/podręcznik w języku o zasięgu międzynarodowym
- Language:
- English
- Publication year:
- 2024
- Bibliographic description:
- Rozkwitalska-Welenc M., Borzyszkowski, J., Basińska B., Okumus F., Karatepe O. M.: Organizational Resilience in Hospitality and Tourism. New York: Routledge, 2024. 216 s. ISBN 9781032270968
- DOI:
- Digital Object Identifier (open in new tab) 10.4324/9781003291350
- Sources of funding:
-
- COST_FREE
- Verified by:
- Gdańsk University of Technology
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