Abstract
The paper presents the results of experimental validation of a set of innovative software services supporting processes of achieving, assessing and maintaining conformance with standards and regulations. The study involved several hospitals implementing the Accreditation Standard promoted by the Polish Ministry of Health. First we introduce NOR-STA services that implement the TRUST-IT methodology of argument management. Then we describe and justify a set of metrics aiming at assessment of the effectiveness and efficiency of the services. Next we present values of the metrics that were built from the data collected. The paper concludes with giving the interpretation and discussing the results of the measurements with respect to the objectives of the validation experiment.
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- Category:
- Articles
- Type:
- artykuł w czasopiśmie wyróżnionym w JCR
- Published in:
-
Metrology and Measurement Systems
no. XIX,
pages 269 - 282,
ISSN: 0860-8229 - Publication year:
- 2012
- Bibliographic description:
- Górski J., Jarzębowicz A., Miler J.: Validation of Services Supporting Healthcare Standards Conformance// Metrology and Measurement Systems. -Vol. XIX, nr. no. 2 (2012), s.269-282
- DOI:
- Digital Object Identifier (open in new tab) 10.2478/v10178-012-0023-x
- Bibliography: test
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- Cyra, L., Górski, J. (2011). SCF -a Framework Supporting Achieving and Assessing Conformity with Standards, Computer Standards & Interfaces, Elsevier, 33, 80-95. open in new tab
- CRAMM home page, http://www.cramm.com, (visited on 4 April 2012). open in new tab
- Tenrox Project Management Software home page, http:// www.tenrox.com, (visited on 4 April 2012). open in new tab
- Tkomp home page, http://www.tkomp.pl/, (visited on 4 April 2012). open in new tab
- Górski, J. (2005). Trust Case -a case for trustworthiness of IT infrastructures. In Cyberspace Security and Defense: Research Issues, NATO Science Series II: Mathematics, Physics and Chemistry, 196, Springer-Verlag, 125-142. open in new tab
- Górski, J., Jarzębowicz, A., Leszczyna, R., Miler, J., Olszewski, M. (2005). Trust Case: Justifying Trust in IT Solution. Elsevier, Reliability Engineering and System Safety, 89, 33-47. open in new tab
- Górski, J. (2007). Trust-IT -a framework for trust cases , Workshop on Assurance Cases for Security - The Metrics Challenge. Proc. of DSN 2007, Edinburgh, UK, 204-209.
- NOR-STA project Portal, www.nor-sta.eu (2012).
- van Solingen R., Berghout E., (1999) The Goal/Question/Metric method: A practical guide for quality improvement of software development, McGraw-Hill Publishing Company, England. open in new tab
- Cyra, L., Górski, J. (2011). Support for Argument Structures Review and Assessment. Reliability Engineering and System Safety, Elsevier, 96, 26-37. open in new tab
- Emmet L., Guerra S., (2005) Application of a Commercial Assurance Case Tool to Support Software Certification Services, Proceedings of the 2005 Automated Software Engineering Workshop on Software Certificate Management (SoftCeMent'05), Association for Computing Machinery, New York, pp. 51-55.
- Kelly T., Weaver R., (2004) The Goal Structuring Notation -A Safety Argument Notation, Proceedings of the Dependable Systems and Networks Workshop on Assurance Cases. open in new tab
- Kelly T., (2003) Managing Complex Safety Cases, Proceedings of 11th Safety Critical Systems Symposium, Springer-Verlag. open in new tab
- Górski, J., Jarzębowicz, A., Miler, J. (2008). Arguing trustworthiness of e-health services with the Trust- IT framework. 25th Anniversary Healthcare Computing: Invitation to the Future: Conference & Exhibition (HC 2008), Harrogate. open in new tab
- Proc. of the Workshop on Selected Problems in Environmental Risk Management and Emerging Threats, June 2009, Gdansk, Poland (http://kio.pg.gda.pl/ERM2009/) open in new tab
- Eriksson, H.-E., Penker, M. (2000). Business Modeling with UML. Business Patterns at Work, J Wiley.
- European Society for Quality in Healthcare, www.esqh.net (2012). open in new tab
- Monitoring of e-services and websites, monit24.pl (2012). open in new tab
- Verified by:
- Gdańsk University of Technology
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