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total: 11
Search results for: lean service
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Green Lean in Services
PublicationThe study presents the basic aspects of the improvement of the company useing Green Lean concept. The authors refer to the basics of the concept, present its theoretical aspects together with a revew of possible actions to eliminate the green waste. All these considerations refer to the service activities of any kind in order to maintain holistic approach of the research.
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HOW TO ASSESS THE MATURITY OF SMALL AND MEDIUM-SIZED ENTERPRISES TO LEAN SIX SIGMA PROJECTS
PublicationThis article describes the considerations for the implementation of the Lean Six Sigma (LSS) methodology in small and medium-sized enterprises. Pilot research was conducted in Polish and French SMEs (nine Polish and nine French enterprises from the service and production sectors) referring to the context of the implementation and application of the Lean Six Sigma concept. The studies led to the identification of the motives, needs,...
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Grzegorz Zieliński dr inż.
PeopleAuthor of over 100 scientific publications (both in Polish and English) in the field of service management, entity improvement, including medical entities. Scientific and research interests include areas related to the maturity and excellence of enterprises in various aspects of their activities. He participated in research projects of the National Science Center and projects implemented by international consortia under the European...
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New Challenges in Management and Economics in 21st century. Selected studies and examples
PublicationIn Chapter 1 authors describe the method used to assess the level of readiness of an organization to introduce the Lean Six Sigma concept supporting the Quality 4.0 assumptions, which is gaining more and more interest not only in large organizations, but also in the SME sector. Its use will be illustrated by the example of a small service company. Chapter 2 presents the characteristics of blockchain technology applications in the...
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Mateusz Muchlado dr
PeopleMateusz Muchlado - assistant professor at the Department of Management and Quality Engineering. He obtained a doctoral degree in management and quality sciences in 2020 at the Faculty of Management and Economics of the Gdańsk University of Technology, defending his thesis entitled "Outsourcing in selected medical entities of the Pomeranian Voivodeship". Associated with the Gdańsk University of Technology since 2010, a graduate...
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IRREGULARITIES IN UNIVERSITY PROCESSES CONCERNING THE LEAN MANAGEMENT TYPOLOGY. THE PILOT STUDY RESULTS
PublicationPurpose: Identify the attitudes regarding key irregularities in university activities of universities referring to muda, mura, and muri from the perspective of two groups of stakeholders - academic teachers and administration/service personnel. Study design/methodology/approach: A pilot quantitative study using a questionnaire containing 48 statements regarding six categories of irregularities assessed according to the 5-point...
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Irregularities in university processes concerning the Lean Management typology: The pilot study results
PublicationPurpose: Identify the attitudes regarding key irregularities in university activities of universities referring to muda, mura, and muri from the perspective of two groups of stakeholders - academic teachers and administration/service personnel. Study design/methodology/approach: A pilot quantitative study with the use of a questionnaire containing 48 statements regarding six categories of irregularities assessed according to the...
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Reduction of exceeding the guaranteed service time for external trucks at the DCT Gdańsk container terminal using a six sigma framework
PublicationPurpose The purpose of this research was to investigate ways to reduce the average amount of exceeded guaranteed service time for external trucks at Deepwater Container Terminal Gdańsk Sp z o.o. (DCT Gdańsk) via dosing the gate activities, in particular IN-Gate entry process of trucks carrying import/export/transit containers. Design/methodology/approach A Six Sigma methodology with the DMAIC methods along with the SIPOC chart,...
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MAK - zapraszamy do udziału w projekcie
EventsPomorska Specjalna Strefa Ekonomiczna wraz z Biurami Karier 4 pomorskich uczelni zaprasza do udziału w projekcie MAK – Międzyuczelniana Akademia Kompetencji.
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Anna Maria Trzaskowska dr inż.
PeopleAnna Maria Trzaskowska has been employed as an Assistant Professor at the Faculty of Management and Economics at the Department of Informatics in Management since 2017. For over 2 years she was the Deputy Head of the Department. A member of the Board of the Pomeranian Branch of the Polish Information Processing Society. Current scientific interests fall within the areas of agile methods, lean management in higher education, digitization...
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Joanna Czerska dr inż.
PeopleI am a woman whose mission and passion is the development of people and organizations. My motto is: "There is no such fantasy that human will and reason cannot transform into reality." William Shakespeare In my life I am guided by the values of respect, teamwork and a positive attitude. They define me and decide what kind of person I am. My adventure with Lean began when I was writing my diploma thesis during my studies at WZiE...