Search results for: usability consulting

• Knowledge Management Challenges in Collaborative Design of a Virtual Call Centre

  Publication

  • M. Sikorski
  • I. Garnik
  • B. Ludwiszewski
  • J. Wyrwiński

  - LECTURE NOTES IN COMPUTER SCIENCE - Year 2011

  This paper presents the analysis of knowledge management issues for an user interface consulting project relevant during the development of a Virtual Call Centre. Experiences gathered by the team of designers and team of usability consultants have been described and evaluated from the knowledge management viewpoint. A concept of a knowledge-based system, potentially supporting usability consulting in subsequent IT projects has...

• The impact of end-user participation in IT projects on product usability

  Publication

  • K. Redlarski

  - Year 2013

  Many companies implementing new IT projects encounter numerous problems with ensuring good final product usability. The strong market competition they experience often results in necessity of undertaking difficult decisions with regard to cost minimization. This may force cuts in usability expertise and consulting, most often by limiting end-user participation in the project. However, it may also result in serious consequences...

  Full text to download in external service

• Igor Garnik dr inż.

  People

  Department of Informatics in Management

  Igor Garnik graduated from the Faculty of Electronics at the Gdańsk University of Technology (1992). He works at the Gdańsk University of Technology since 1997 - first employed as an assistant in the Department of Ergonomics and Maintenance of Technical Systems at the Faculty of Management and Economics, and then - after obtaining the degree of doctor in 2006 as an assistant professor. In the years 2009–2015 he was the coordinator...