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Selected Aspect of IT Tools Application in Process Improvement in Industrial Laundry Services

Abstract

The laundry services sector in Poland is growing dynamically and currently has around 13,000 enterprises, mainly micro, small and medium size. The increasing competitiveness of this industry, causes more emphasis on solutions that can in-crease the efficiency of laundry processes and thereby strengthen the market position. One of the methods that can be used for this purpose is Lean Six Sigma, aided by specialized computer software. The paper describes the process of professional washing of work clothes, analyze of its losses and according to that presents the implementation of IT solutions to support the implementation of LSS objectives. The main purpose of this article is to present the lean concept based identification of selected sources of losses in the key operational process of the company providing laundry services and to determine the possibilities of their reduction through the use of appropriate IT tools. This paper contains an analysis of the case study in which this system was applied.

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Details

Category:
Conference activity
Type:
publikacja w wydawnictwie zbiorowym recenzowanym (także w materiałach konferencyjnych)
Published in:
Advances in Intelligent Systems and Computing no. 854, pages 284 - 292,
ISSN: 2194-5357
Title of issue:
Information Systems Architecture and Technology: Proceedings of 39th International Conference on Information Systems Architecture and Technology – ISAT 2018. Part III strony 284 - 292
Language:
English
Publication year:
2019
Bibliographic description:
Grudowski P., Muchlado M.: Selected Aspect of IT Tools Application in Process Improvement in Industrial Laundry Services// Information Systems Architecture and Technology: Proceedings of 39th International Conference on Information Systems Architecture and Technology – ISAT 2018. Part III/ : Springer, 2019, s.284-292
DOI:
Digital Object Identifier (open in new tab) 10.1007/978-3-319-99993-7_25
Verified by:
Gdańsk University of Technology

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