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Intercultural interactions in multinational subsidiaries

Abstrakt

Purpose - Our aim is to show how individuals perceive the quality of intercultural interactions at work in multinational subsidiaries, and to address the question of what actually prevails in their accounts, i.e. ‘the dark side’ or ‘the bright side’. Design/methodology/approach - We report the findings from five subsidiaries located in Poland and interviews with 68 employees of these companies. Findings - The ‘bright side’ dominated the interviewees’ accounts. The phenomenon of high social identity complexity or common ingroup identity can help explain the findings. The results also shed some new light on the associations between the context of subsidiaries and the perception of the quality of intercultural interactions.Originality/value – The accounts of intercultural interactions are analyzed to illuminate some significant foundations of how individuals perceive such interactions. The study provides a qualitative lens and highlights the positive approach to intercultural interactions. It may redress the imbalance in prior research and satisfy the need for positive cross-cultural scholarship.

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Kategoria:
Publikacja w czasopiśmie
Typ:
artykuł w czasopiśmie wyróżnionym w JCR
Opublikowano w:
Baltic Journal of Management nr 12, wydanie 2, strony 214 - 239,
ISSN: 1746-5265
Język:
angielski
Rok wydania:
2017
Opis bibliograficzny:
Rozkwitalska M., Chmielecki M., Przytula S., Sulkowski L., Basińska B.: Intercultural interactions in multinational subsidiaries// Baltic Journal of Management. -Vol. 12, iss. 2 (2017), s.214-239
DOI:
Cyfrowy identyfikator dokumentu elektronicznego (otwiera się w nowej karcie) 10.1108/bjm-11-2015-0215
Weryfikacja:
Politechnika Gdańska

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