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Search results for: KNOWLEDGE SHARING, IT-KNOWLEDGE, IT-OPERATIONS, KNOWLEDGE WORKERS, KNOWLEDGE MANAGEMENT
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Do mistakes acceptance foster innovation? Polish and US cross-country study of tacit knowledge sharing in IT
PublicationAbstract Purpose – This study aims to understand and compare how the mechanism of innovative processes in the information technology (IT) industry – the most innovative industry worldwide – is shaped in Poland and the USA in terms of tacit knowledge awareness and sharing driven by a culture of knowledge and learning, composed of a learning climate and mistake acceptance. Design/methodology/approach – Study samples were drawn from...
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The linkage between knowledge risk management and organizational performance
PublicationThe purpose of this study is to examine the effect of knowledge risk management (KRM) on organizational performance, with measures considered as “softer” measures of performance, i.e. innovativeness, responsiveness, sustainability, and agility. Data were collected using an online questionnaire sent to private and public orga- nizations located all over the world. The analysis and hypotheses testing were performed using structural...
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Where Did Knowledge Management Go?: A Comprehensive Survey
PublicationKnowledge Management (KM) research outputs have been expanding exponentially in the past years, generating diversified topics, which lack integration and classification. It has been challenging for experts to classify KM because of its versatile open fields, and in our view, it contributes to the technocratic approach remaining behind the organizational approach. This paper highlights a way to classify KM publications through a...
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Knowledge management - decision support in a workflow system
PublicationPrzedstawiono nowatorski model zarzadzania wiedza w procesach decyzyjnych w systemie opartym na przeplywie ''workflow''.
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Editorial: Knowledge management and ontologies. Part 2
PublicationPrzedstawiono najnowsze kierunki badań w zakresie obszaru zarządzania wiedzą i ontologicznej reprezentacji wiedzy.
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Editorial: Knowledge management and ontologies. Part 1
PublicationPrzedstawiono najnowsze kierunki badań w zakresie obszaru zarządzania wiedzą i ontologicznej reprezentacji wiedzy.
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Semantic memory architecture for knowledge acquisition and management
PublicationRozumienie informacji zawartej w tekście przez komputer wymaga wiedzy stojacej za systemem informatycznym. Wiedza ta nie jest implicite zapisanej w analizowanym tekscie. Zapisana może być ona w postaci ontologii badanej dziedziny. Zasadniczym zagadnieniem jest konstrukcja takiej ontologii. Artykuł przedstawia podeście oparte na grze 20 pytań do budowy przestrzeni semantycznej dla wybranej dziedziny.
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Knowledge management embedded in software engineering processes
PublicationW pracy omówiono systemy i narzędzia wspomagające wykrywanie wiedzy ukrytej w procesach związanych z wytwarzaniem skomplikowanych systemów oprogramowania
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Knowledge management embedded in software engineering processes
PublicationW pracy przedstawiono model systemu pozyskiwania wiedzy zawartej w procesach inżynierii oprogramowania.
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Knowledge management and fuzzy modelling in software engineering
PublicationPraca zawiera rozdział poświecony problematyce budowy systemów z bazami wiedzy dla wspomagania procesów zarządzania. W rozdziale tym przedstawiono metody budowy systemów dla potrzeb zarządzania koncentrując uwagę na systemach opartych na wiedzy. Następnie omówiono możliwości zastosowania teorii zbiorów rozmytych do modelowania wiedzy. Na zakończenie przedstawiono przykład wykorzystania zbiorów rozmytych i systemów opartych na wiedzy...
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Tacit Knowledge Sharing and Creativity. How to Derive Innovation from Project Teams?
PublicationModern companies are increasingly likely to work in a project management environment, which ensures their success in the implementation of innovation. The aim of the study is to prove that tacit knowledge is a mediator for creativity and project performance. Creativity as one of the crucial sources of innovation is stimulated by tacit knowledge. Bearing this fact in mind, the authors studied relations between tacit knowledge, creativity...
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Knowledge Management Critical Success Factors and the Innovativeness of KIBS Companies
PublicationThe purpose of this paper is to examine the influence of two critical success factors for knowledge management (i.e. leadership and support by the management, motivational practices) on the innovativeness of knowledge-intensive business service (KIBS) companies in the SMEs sector. A sample of 400 companies (KIBS SMEs) located in the Pomeranian District in Poland was selected. The questionnaire was designed to measure knowledge...
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Innovation and Knowledge Management in the SME Sector and the Role of Normative Management Systems
PublicationThe article presents deliberations related to importance and specificity of innovation activities in small and medium-sized enterprises. Basing on results of the research the characteristics of the SMEs concerning process related and organizational innovation has been determined. Interrelations between innovation activities and knowledge management within the framework of normative management systems have been emphasized.
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The Mediation Function of Job Satisfaction's between Organizational Culture Dimensions and Knowledge Sharing
PublicationIt is commonly acknowledged that organizational culture is a valuable element of intellectual capital and as a hidden source of competitive advantage can considerably affect the achieving of strategic business goals. The axiological dimension of organizational culture is mostly identified with a set of shared assumptions and values, while work practices mainly define its behavioral dimension. Both these dimensions influence, among...
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Extension management of a knowledge base migration process to IPv6
PublicationThere are many reasons to deploy IPv6 protocol with IPv4 address space depletion being the most indisputable. Unfortunately, migration to IPv6 protocol seems slower than anticipated. To improve pace of the IPv6 deployment, authors of the article developed the two applications that supports the migration process. Their main purpose is to help less experienced network administrators facilitate the migration process with a particular...
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Knowledge Management Challenges in Collaborative Design of a Virtual Call Centre
PublicationThis paper presents the analysis of knowledge management issues for an user interface consulting project relevant during the development of a Virtual Call Centre. Experiences gathered by the team of designers and team of usability consultants have been described and evaluated from the knowledge management viewpoint. A concept of a knowledge-based system, potentially supporting usability consulting in subsequent IT projects has...
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Critical Success Factors for Knowledge Management in SMEs in the KIBS Sector
PublicationThe purpose of this paper is to examine knowledge management practices and critical success factors (CSFs) for their introduction in small and medium-sized enterprises (SMEs) in the knowledge-intensive business services (KIBS) sector. Methodology: The paper is based on the results of an exploratory qualitative survey involving owners and managers of small and medium-sized companies operating in the KIBS sector. In the survey, eight...
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Model of management of knowledge bases in the information technology evaluation environment
PublicationThe paper presents the model of management of knowledge bases in multi-agent system for evaluation of information technologies (IT_MAS). Such system is being developed in Gdansk Uni-versity of Technology by Information Technology Management Team. Multi-agent system is supposed to support manager level specialists during decision processes when there is identified need to buy or change any information technology. The main goal of...
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Statistical process control in software project management : a way to transfer single incident-related knowledge into organizational knowledge
PublicationZaproponowano statystyczne podejście do procesu kontroli zarządzania projektami informatycznymi. Przedstawiono sposób zamiany wiedzy incydentalnej na wiedzę organizacyjną.
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Social Media and Knowledge Sharing – What Do We Know So Far?
PublicationThe aim of this paper is to examine previous studies on topic of social media and how it influences knowledge sharing online and thereafter establish respective body of knowledge. The background investigation has been organized as a theoretical review with qualitative premises. The multi-layered Systematic Literature Review process has been utilized and carried out to fetch the most relevant peer-reviewed researches in the past....
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Knowledge management based on formal models of software project management
PublicationCelem pracy jest prezentacja kompletnej koncepcji systemów wspierania decyzji w zarządzaniu projektami informatycznymi. Pomysł oparty jest na dynamicznych i samo nastrajających się modelach regułowo-rozmytych. W szczególności proponowane podejście wykorzystuje koncepcje metodologii opartych wiedzy oraz teorii układów dynamicznych oraz zbiorów rozmytych. Zastosowania tego opracowania znajdują się w obszarze wytwarzania produktów...
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Knowledge-based functional safety management using ProSIL software
PublicationIn the article the ProSIL software for computer aided functional safety management is presented. The software consists of three modules for the determination of the required SIL level (ProSILen) and verification of the SIL level (ProSILver). In the ProSIL the calibrated knowledge-based risk graph method for determining the required safety integrity level (SIL) of the safety functions identified in hazard analysis is implemented....
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Supporting Management Decisions with Intelligent Mechanisms of Obtaining and Processing Knowledge
PublicationThis paper is a summary of the authors' work on a model of support for decision processes in organisation management. Key decisions in organisations are often made without sufficient knowledge and by people lacking the proper qualifications and experience. Without full support in decision processes, true threats to organisations are created. Therefore, to support decision processes in numerous organisations, apart from experts...
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Knowledge Sharing in the COVID-19 Era of Remote Teaching: What Can Academia Learn from Business?
PublicationPurpose: The aim of this paper is to investigate how universities may benefit from experiences of businesses that were also forced to use remote forms of business operations. Methodology: The paper uses in-depth interviews to explore the possibilities of knowledge sharing improvements at the university-level teaching, based on the experiences elicited in the business sector. The theoretical sampling was used to find informants...
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Knowledge and information management in contemporary organizations - theoretical considerations
PublicationW artykule zaprezentowano teoretyczne rozważania dotyczące wiedzy oraz zarządzania wiedzą we współczesnych organizacjach. Podkreślono w nim rolę zarządzania wiedzą jako źródła przewagi konkurencyjnej, a także zamieszczono pewne wytyczne odnośnie wprowadzania zarządzania wiedzą w organizacji.
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A proposal for knowledge sharing in the e-Decisional community using Decisional DNA
PublicationZaproponowano model platformy wspomagającej wymianę wiedzy w społeczeństwie decyzyjnym opartym na decyzyjnym DNA.
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A Note on Knowledge Management Education: Towards Implementing Active Learning Methods
PublicationKnowledge Management as an area of education is still a big challenge for teachers and practitioners. Nevertheless, there are several useful teaching methods in active education, especially oriented towards courses where innovation and delivering dynamic knowledge are critical. The goal of the paper is to present and discuss criteria relevant in the selection of active educational methods supporting knowledge management courses....
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Great Resignation and Quiet Quitting as Post-pandemic Dangers to Knowledge Management
PublicationPurpose: COVID-19 pandemic aftermaths include the emergence of new tendencies, such as the Quiet Quitting, and continuation of trends such as the Great Resignation, both of which have multiple knowledge-related impacts on individual, organizational and even national level. The aim of this paper is to show the mechanisms behind the Quiet Quitting and the Great Resignation from individual and organizational perspectives. Understanding...
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Knowledge management driven leadership, culture and innovation success – an integrative model
PublicationPurpose – This article examines the relation between knowledge management (KM) driven leadership, culture and innovation success of knowledge-intensive small and medium sized companies. By building on the previously reported research on leadership, culture, innovation, and knowledge management, we synergistically integrated KM-driven leadership and innovation success while exploring the meditational role of culture in that. Design/methodology/approach...
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Towards Knowledge Formalization and Sharing in a Cognitive Vision Platform for Hazard Control (CVP-HC)
PublicationHazards are present in all workplaces and can result in serious injuries, short and long-term illnesses, or death. In this context, management of safety is essential to ensure the occupational health of workers. Aiming to assist the safety manage-ment process, especially in industrial environments, a Cognitive Vision Platform for Hazard Control (CVP-HC) has been proposed. The CVP-HC is a scalable yet adaptable system capable of...
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Knowledge Sharing and Managing Intellectual Capital in the Times of COVID-19: Evidence from Polish Restaurant Industry
PublicationPurpose: The aim of this paper is to show how restaurants in Poland managed their intellectual capital (IC) in the COVID-19 crisis and how knowledge sharing (KS) helped them to survive in those dynamically changing conditions. Methodology: The study is based on qualitative research – semi-structured interviews with a few restaurant owners and managers responsible for the business operations during...
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Knowledge-Based Management as the Key Success Factor for Research and Development Organizations
PublicationA key to achieving success in project organizations lies in exemplary management of processes within those organizations, while the ongoing projects are mainly characterized by their uniqueness. The situation is no different in commercial research and development organizations (R&D) where accuracy and repeatability of elementary processes guarantees efficient and productive realization of all enterprises. R&D organizations are...
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Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study
PublicationThis study measures the relationship between tacit knowledge sharing and innovation in the Polish (n=350) and US (n=379) IT industries. Conceptually, the study identifies the potential sources of tacit knowledge development by individuals. That is, the study examines how “learning by doing” and “learning by interaction” lead to a willingness to share knowledge and, as a consequence, to support process and product/service innovation....
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When Neural Networks Meet Decisional DNA: A Promising New Perspective for Knowledge Representation and Sharing
PublicationABSTRACT In this article, we introduce a novel concept combining neural network technology and Decisional DNA for knowledge representation and sharing. Instead of using traditional machine learning and knowledge discovery methods, this approach explores the way of knowledge extraction through deep learning processes based on a domain’s past decisional events captured by Decisional DNA. We compare our approach with kNN (k-nearest...
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Knowledge management approaches of small and medium-sized firms: a cluster analysis
PublicationPurpose This paper aims to categorise the approaches to knowledge management (KM) by companies. In the literature, there is no consensus on a universal or “best” approach to KM. Especially, this paper singles out and discusses the variegated features that characterise the implementation of KM by small- and medium-sized enterprises (SMEs) having different characteristics. Design/methodology/approach A cluster analysis was used...
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Knowledge Management Critical Success Factors and the Innovativeness of KIBS Companies
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Inference Mechanisms for Knowledge Management System in E-health Environment
PublicationW artykule zaprezentowano badania i ich wyniki osiągnięte w trakcie prac na systemem zarządzania wiedzą dla systemu typu e-health PIPS (ang. Personalised Information Platform for Life and Health Services)Opisano warstwę semantyczną systemu zarządzania wiedzą, a w szczególności skoncentrowano się na silniku wnioskującym.Poddano dyskusji następujące zagadnienia: analizę dostępnych narzędzi wnioskujący i ich zgodności ze standardem...
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Knowledge Management in Non-Government organizations, Preliminary Report 2005
PublicationPrzedstawiono wyniki ankiety na temat stanu zarządzania wiedzą w organizacjach pozarządowych.
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Application of Semantic Knowledge Management System in Selected Areas of Polish Public Administration
PublicationThis paper describes an application of semantic technologies and knowledge management systems in chosen areas of Polish public administration. Short analyses of crisis management and EU policy coordination processes are presented. An architecture of a knowledge management system with interfaces using controlled natural language is proposed. A lot of examples are shown that prove a usefulness of semantic knowledge management and...
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Understanding Sustainable Knowledge-Sharing in Agile Projects: Utilizing Follow-the-Sun Technique (FTS) in Virtual Teams
PublicationIn Agile IT projects, promoting effective knowledge sharing is essential not only for achieving success but also for supporting Sustainable Development Goals (SDGs). However, Companies using virtual teams may face challenges in coordinating work, particularly when teams are distributed across different time zones, ultimately hindering their ability to consistently share knowledge. This can lead to delays and inefficiencies, ultimately...
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Knowledge management approaches among KIBS companies and their determinants – case study analysis
PublicationThis paper aims to present knowledge management (KM) approaches manifested by knowledge intensive business service (KIBS) companies together with their potential determinants (company size, type of services offered, and organizational structure). In particular, two types of approaches have been selected and examined, i.e. emergent KM approach and deliberate KM approach. Indeed, although KM approaches have been abundantly investigated...
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Smart information and knowledge management: advances, challenges, and critical issues. - [preface]
PublicationOcena aktualnych wyzwan i problemów badawczych w obszarze zarzadzania wiedzą i informacją oraz inteligentnego wspomagania tego obszaru.
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Information technology and knowledge management: a predestined integration. Part 1 : editorial
PublicationW pracy omówiono możliwość przyszłościowej integracj obszarów technologii informacyjnej oraz zarządzania wiedzą
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Information technology and knowledge management: a predestined integration. Part 2: editorial
PublicationW pracy omówiono możliwość przyszłościowej integracji obszarów technologii informacyjnej oraz zarządzania wiedzą.
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Concept of building knowledge based systems applied in software project management.
PublicationW artykule przedstawiono koncepcję budowy systemów opartych na wiedzy. Koncepcja ta bazuje na wykorzystaniu teorii zbiorów rozmytych oraz metodach ustawicznego modelowania. W artykule wskazano na metody strojenia i adaptacji tych modeli
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Methods of building knowledge-based systems applied in software project management
PublicationPraca zawiera rozdział poświecony problematyce budowy systemów z bazami wiedzy dla wspomagania procesów zarządzania. W rozdziale tym przedstawiono metody budowy systemów dla potrzeb zarządzania koncentrując uwagę na systemach opartych na wiedzy. Następnie omówiono możliwości zastosowania teorii zbiorów rozmytych do modelowania wiedzy. Na zakończenie przedstawiono przykład wykorzystania zbiorów rozmytych i systemów opartych na wiedzy...
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Hard and Soft Modelling Based Knowledge Capture for Information Flow Management
PublicationW rozdziale przedstawiono najpierw złożony aparat matematyczny który może być wykorzystany w modelowaniu zarządzania informacją i oceny jej wartości w procesach decyzyjnych. Aparat ten oparto na teorii procesów stochastycznych oraz na teorii uzyteczności. Następnie, opierając się na wypracowanym modelu matematycznym, zaproponowano przejście do modelowania miękkiego. Całość zilustrowano na przykładach z obszaru zarządzania informacją.
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Ontologies vs. Rules — Comparison of Methods of Knowledge Representation Based on the Example of IT Services Management
PublicationThis text provides a brief overview of selected structures aimed at knowledge representation in the form of ontologies based on description logic and aims at comparing them with their counterparts based on the rule-based approach. Due to the limitations on the length of the article, only elements associated with the representation of concepts could be shown, without including roles. The formalisms of the OWL language were used...
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Knowledge management and factors influencing its implementation in small KIBS firms – evidence from Poland
PublicationPurpose – Even if the notion of knowledge management (KM) has been introduced more than three decades ago, the application of this concept in the context of small firms has still not been sufficiently explored. The relatively few contributions, however, agree on the fact that small companies do not manage knowledge the same way as their larger counterparts. In order to fill this gap, the present paper aims to the investigate the...
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Knowledge Management Approaches of Small and Medium-Sized KIBS Firms: a Descriptive Analysis of Four Countries
PublicationPurpose –There is evidence that small and medium sized enterprises (SMEs) do not manage knowledge the same way as large firms, and that they approach knowledge management (KM) in various ways. However, the literature on this topic is still scarce and fragmented. In order to fill this gap, the paper aims to single out and discuss the different features that characterize the approaches to KM adopted by small companies. Design/methodology/approach...