Search results for: : electronic commerce, categories of shop services, knowledge sources, smart services, customer-oriented scenarios, integrated platforms

• SMART SHOP SERVICES FOR BUILDING CUSTOMER-ORIENTED SCENARIOS

  Publication

  • H. Krawczyk
  • A. Sobecki

  - TASK Quarterly - Year 2020

  The shops of today mostly support the customer by offering him or her products based on basic relationships between products viewed or ordered by users with similar tastes. This common approach may fail in many cases especially when the user does not have sufficient knowledge about the market, or when he or she wants to build a set of products in more than one shop. New categories of smart shop services are proposed in order to...

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• Security of Web Services

  Publication

  • M. Wielgus
  • H. Krawczyk

  - Year 2006

  Artykuł przedstawia zagadnienia związane tematycznie z Web Services. W szczególności dotyczy problemów związanych z zapewniwniem poufności i integralności danych. Zdefiniowano model bezpieczeństwa Web Services integrujący trzy główne technologie: SOAP, UDDI, WSDL.

• Smart Services for Improving eCommerce

  Publication

  • A. Sobecki
  • J. Szymański
  • H. Krawczyk
  • H. Mora-Mora
  • D. Gil

  - Year 2020

  The level of customer support provided by the existing eCom-merce solutions assumes that the person using the functionality of theshop has sufficient knowledge to decide on the purchase transaction. Alow conversion rate indicates that customers are more likely to seekknowledge about the particular product than finalize the transaction.This is facilitated by the continuous development of customers’ digi-tal...

• Employment structure in business services centers broken down into supported process categories.

  Open Research Data

  open access

  • P. Kasprzak
  • R. Sterniński

  The structure of business services provided in centers in Poland is highly diversified, however, the vast majority of entities provide services in several categories of business processes. IT activities and financial and accounting (F&A) services together generate slightly more than half of employment in the industry (51%). Customer Operations (14%)...

• Smart Services supporting Drivers in Effective Cars Parking

  Publication

  • H. Krawczyk
  • M. Dudkiewicz

  - Year 2017

  The paper shows how to design and implement intelligent, service oriented systems for management of free places in distributed car parks. The idea of SOA technology is widely used. It is assumed that a state of every car park is automatically determined by a special electronic infrastructure including IoT solutions. The information received from such an infrastructure is sent to the main management system, which processes it and,...

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• Creating Hotel Services from a Perspective of Extraordinary Customer Experience

  Publication

  • E. Gołąb-Andrzejak
  • M. Gębarowski

  - Handel Wewnętrzny - Year 2018

  This conceptual article aims to explore the process of providing hotel services in the context of requirements arising from the experience economy. Both the concept of experience marketing and the concept of customer experience management provided a theoretical framework for the discussion. Based on a review of literature and conclusions derived from hotel managers’ experiences, a research model is proposed, which may be of some...

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• An integrated e-learning services management system providing HD videoconferencing and CAA services

  Publication

  • K. Gierłowski
  • K. Nowicki
  • W. Pieklik
  • P. Pawałowski

  - Year 2012

  In this paper we present a novel e-learning services management system, designed to provide highly modifiable platform for various e-learning tools, able to fulfill its function in any network connectivity conditions (including no connectivity scenario). The system can scale from very simple setup (adequate for servicing a single exercise) to a large, distributed solution fit to support an enterprise. Strictly modular architecture...

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• Mashup Approaches for Improving Service Oriented Business Scenarios

  Publication

  • H. Krawczyk
  • N. Parsamyan

  - TASK Quarterly - Year 2018

  Two kinds of business scenarios are considered: application- and service-oriented. It is shown that the former are more flexible and easier reconfigurable for both traditional (human-oriented) and IT services. Moreover, complex IT services can be created by simple IT services using the modern mashup technology. It is the reason why such business scenarios can be modeled by BPMN in much easier ways. A simple example of a supply...

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• SERVICE ORIENTED SCENARIOS FOR SUPPORT ENTERPRISE PROJECT MANAGEMENT

  Publication

  • H. Krawczyk
  • N. Parsamyan

  - Year 2017

  In the paper, a service oriented architecture is used to describe various scenarios of human-oriented enterprises. They can be modeled by BPMN to show basic information flow. We consider business scenarios to present another modeling solution called service orchestration or service mashup. That approach gives an opportunity for the right management through taking the best possible choice of services, or composition of services....

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• Digital Platforms and Services 2022/2023

  e-Learning Courses

  • A. M. Trzaskowska
  • M. Sikorski