Search results for: HOSPITALITY AND TOURISM

• Organizational Resilience in Hospitality and Tourism

  Publication

  • M. Rozkwitalska-Welenc
  • J. Borzyszkowski,
  • B. Basińska
  • F. Okumus
  • O. M. Karatepe

  - Year 2024

  Although ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present...

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• Massive Open Online Courses (MOOCs) in hospitality and tourism

  Publication

  • J. Murphy
  • N. Kalbaska
  • L. Cantoni
  • L. Horton-Tognazzini
  • P. Ryan
  • A. Williams

  - Year 2018

  The tourism industry, interesting and challenging, faces structural human resource problems such as skills shortages and staff turnover, seasonality and a high percentage of small to medium enterprises whose employees have limited time for training or education. Large tourism enterprises often span countries and continents, such as hotel chains, airlines, cruise companies and car rentals, where the employees need similar training...

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• Worldwide Hospitality and Tourism Themes

  Journals

  ISSN: 1755-4217 , eISSN: 1755-4225

• Journal of Hospitality and Tourism Insights

  Journals

  ISSN: 2514-9792 , eISSN: 2514-9806

• Scandinavian Journal of Hospitality and Tourism

  Journals

  ISSN: 1502-2250 , eISSN: 1502-2269

• E-learning in tourism and hospitality: A map

  Publication

  • L. Cantoni
  • N. Sabatini
  • A. Inversini

  - Journal of Hospitality Leisure Sport & Tourism Education - Year 2009

  The impact of information and communication technologies (ICT) on tourism and hospitality industries has been widely recognized and investigated as a one of the major changes within the domains in the last decade: new ways of communicating with prospective tourists and new ways of purchasing products arisen are now part of the industries’ everyday life. Poor attention has been paid so far to the role played by new media in education...

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• Advances in Hospitality and Tourism Research-AHTR

  Journals

  ISSN: 2147-9100 , eISSN: 2148-7316

• International Journal of Hospitality and Tourism Administration

  Journals

  ISSN: 1525-6480 , eISSN: 1525-6499

• Journal of Human Resources in Hospitality and Tourism

  Journals

  ISSN: 1533-2845

• International Journal of Hospitality and Tourism Systems

  Journals

  ISSN: 0974-6250

• Critical reflection on VUCA in tourism and hospitality marketing activities

  Publication

  • A. Lubowiecki-Vikuk
  • M. Budzanowska-Drzewiecka
  • J. Borzyszkowski
  • B. Taheri

  - International Journal of Contemporary Hospitality Management - Year 2023

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• Asia-Pacific Journal of Innovation in Hospitality and Tourism

  Journals

  ISSN: 2289-1471

• Journal of Hospitality and Tourism Technology

  Journals

  ISSN: 1757-9880 , eISSN: 1757-9899

• Journal of Hospitality and Tourism Management

  Journals

  ISSN: 1447-6770 , eISSN: 1839-5260

• Tourism and Hospitality Management-Croatia

  Journals

  ISSN: 1330-7533 , eISSN: 1847-3377

• Journal of Hospitality & Tourism Research

  Journals

  ISSN: 1096-3480 , eISSN: 1557-7554

• Journal of Quality Assurance in Hospitality & Tourism

  Journals

  ISSN: 1528-008X , eISSN: 1528-0098

• European Journal of Tourism Hospitality and Recreation

  Journals

  ISSN: 2182-4916

• African Journal of Hospitality, Tourism and Leisure

  Journals

  eISSN: 2223-814X

• Archives of Tourism, Hospitality and Sport Science

  Journals

  ISSN: 2451-5124

• International Journal of Culture Tourism and Hospitality Research

  Journals

  ISSN: 1750-6182 , eISSN: 1750-6190

• Anatolia-International Journal of Tourism and Hospitality Research

  Journals

  ISSN: 1303-2917 , eISSN: 2156-6909

• Tourism and Hospitality Research

  Journals

  ISSN: 1467-3584 , eISSN: 1742-9692

• Journal of Hospitality Leisure Sport & Tourism Education

  Journals

  ISSN: 1473-8376

• Journal of Hospitality & Tourism Education

  Journals

  ISSN: 1096-3758 , eISSN: 2325-6540

• eVisa’s impacts on travel and tourism: the case of Turkey.

  Publication

  • K. Çakar
  • N. Sabatini
  • A. I. Inanir
  • T. Oren Sahin

  - Journal of Hospitality and Tourism Technology - Year 2018

  he purpose of this study was to investigate eVisa applications. eVisa is a service that falls under eTourism, whose growing use can be attributed to its ability to simplify the process of obtaining a visa. The objectives of this study were twofold: to explore the eVisa experience of tourists who have previously visited Turkey by using the service and to analyse the perceptions of stakeholders who have contributed to eVisa.

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• Market orientation and hotel performance: The mediating effect of creative marketing programs

  Publication

  • D. Dąbrowski
  • M. Brzozowska-Woś
  • E. Gołąb-Andrzejak
  • A. Kozłowska

  - Journal of Hospitality and Tourism Management - Year 2019

  This work investigates the indirect effects between market orientation and hotel performance through creative marketing programs. The focus is on exploring the indirect effects between 1) customer orientation, competitor orientation, and cross-functional integration; and 2) hotel financial performance through two aspects of creative marketing programs, namely, novelty and meaningfulness. Through an empirical analysis using structural equation...

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• Hospitality Human Capital process model in crisis management: Managing human capital and revealing employees’ hidden capabilities

  Publication

  • J. Goll
  • K. Zięba

  - Tourism and Hospitality Research - Year 2025

  As the hospitality industry is highly human-dependent, proper Human Capital management is crucial for responding to these challenges and becoming resilient in the long-term perspective. This study aims to verify the Value-Driven Process Model of Hospitality Human Capital management in the context of Crisis Management in restaurant SMEs, which is an underresearched part of the industry. The authors adjust the model by Young et al....

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• Massive Open Online Courses: strategies and research areas

  Publication

  • J. Murphy
  • N. Sabatini
  • A. Williams
  • P. Ryan
  • L. Cantoni
  • L. Horton-tognazzini

  - Journal of Hospitality & Tourism Education - Year 2014

  The latest education revolution, the massive open online courses (MOOCs), is gaining momentum, accolades, and participation across industry and academia. These learning laboratory behemoths host and assess tens to hundreds of thousands of students in a single class, for free. Similar to their scope, MOOCs’ short- and long-term educational implications seem massive. Immediate MOOC educational outcomes vary widely from roaring successes...

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• UK travel agents’ evaluation of eLearning courses offered by destinations: an exploratory study.

  Publication

  • N. Sabatini
  • H. A. Lee
  • L. Cantoni
  • R. Law

  - Journal of Hospitality Leisure Sport & Tourism Education - Year 2013

  This study aims to develop an understanding of the use of e-learning courses created for travel agents by Destination Management Organizations (DMOs). It explores agents’ perceptions of such courses. The research examines the views of 304 UK-based travel agents using online survey and investigates whether age, sex, type of agency, work experience, and educational level have influence on e-learning uptake. The satisfaction of travel...

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• Examining Ownership Equity as a Psychological Factor on Tourism Business Failure Forecasting

  Publication

  • T. Korol
  • A. Spyridou

  - Frontiers in Psychology - Year 2019

  This paper examines ownership equity as a predictor of future business failure within the tourism and hospitality sectors. The main goals of this study were to examine which ratios are the most important for a tourism business failure forecasting model and how significant is the “total percentage of equity ownership by company directors” ratio compared with other ratios associated with the probability of bankruptcy. A stepwise...

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• Travel agents and destination management organizations: eLearning as a strategy to train tourism trade partners.

  Publication

  • N. Sabatini

  - Information Technology and Tourism - Year 2011

  This article offers an overview of the existing online courses run by national destination management organizations (DMOs) in order to better equip travel agents and tour operators in the sales activities of the tourism destinations. These online courses represent one of the B2B offers by DMOs and an interesting opportunity for travel agents, who are trying to find their identity and competitive advantage within the context of...

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• Nadzeya Sabatini dr

  People

  Department of Informatics in Management

  Nadzeya Sabatini is Assistant Professor in Digital Transformation at Gdańsk University of Technology (Gdansk, Poland), its Department of Informatics in Management (Faculty of Management and Economics). Nadzeya is lecturer at USI – Università della Svizzera italiana (Lugano, Switzerland), a research fellow at the Institute of Digital Technologies for Communication of the same university, and coordinator of MSc in Digital Fashion...

• Dariusz Dąbrowski dr hab. inż.

  People

  Department of Marketing

  Dariusz Dąbrowski graduated from the Faculty of Shipbuilding at Gdańsk University of Technology and in 1987 began working at the university as an assistant in the Department of Shipbuilding Industry Organization within the then Institute of Organization and Design of Production Systems. In 1990, he went on a TEMPUS scholarship from the EU and spent 14 months at the University of Sheffield, where he participated in the Master of...