Tomasz Janowski - Publikacje - MOST Wiedzy

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  • Digital government evolution: From transformation to contextualization

    The Digital Government landscape is continuously changing to reflect how governments are trying to find innovative digital solutions to social, economic, political and other pressures, and how they transform themselves in the process. Understanding and predicting such changes is important for policymakers, government executives, researchers and all those who prepare, make, implement or evaluate Digital Government decisions. This...

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  • Data governance: Organizing data for trustworthy Artificial Intelligence
    Publikacja
    • M. Janssen
    • P. Brous
    • E. Estevez
    • L. S. Barbosa
    • T. Janowski

    - GOVERNMENT INFORMATION QUARTERLY - Rok 2020

    The rise of Big, Open and Linked Data (BOLD) enables Big Data Algorithmic Systems (BDAS) which are often based on machine learning, neural networks and other forms of Artificial Intelligence (AI). As such systems are increasingly requested to make decisions that are consequential to individuals, communities and society at large, their failures cannot be tolerated, and they are subject to stringent regulatory and ethical requirements....

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  • Universal and contextualized public services: Digital public service innovation framework
    Publikacja

    - GOVERNMENT INFORMATION QUARTERLY - Rok 2016

    In view of the rising social and economic inequalities, public service delivery should be both universal, i.e. independent of the recipients' social or economic status, and contextualized, i.e. able to compensate for different local needs and conditions. Reconciling both properties requires various forms of innovations, chief among them innovations in digital public services. Building upon the four-stage model underpinning the...

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  • Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
    Publikacja

    - GOVERNMENT INFORMATION QUARTERLY - Rok 2018

    Changing governance paradigms has been shaping and reshaping the landscape of citizen-administration relationships, from impartial application of rules and regulations by administration to exercise its authority over citizens (bureaucratic paradigm), through provision of public services by administration to fulfil the needs of citizens (consumerist paradigm), to responsibility-sharing between administration and citizens for policy...

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  • Implementing Sustainable Development Goals with Digital Government – Aspiration-capacity gap

    Sustainable Development Goals (SDGs) represent a commitment by all United Nations Member States to pursue development efforts, including ending poverty and hunger, promoting well-being and education, reducing inequalities, fostering peace, and protecting the planet. Member States and their governments are supposed to take ownership of the SDGs, strengthen the implementation means, and improve public governance as both the means...

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  • Design principles for creating digital transparency in government
    Publikacja

    - GOVERNMENT INFORMATION QUARTERLY - Rok 2021

    Under pressure to fight corruption, hold public officials accountable, and build trust with citizens, many governments pursue the quest for greater transparency. They publish data about their internal operations, externalize decision-making processes, establish digital inquiry lines to public officials, and employ other forms of transparency using digital means. Despite the presence of many transparency-enhancing digital tools,...

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  • When digital government matters for tourism: a stakeholder analysis

    Despite the importance of governance processes for destination management and the impact of digital technology on such processes, surprisingly little academic research has explored the use of digital technology to transform public governance in the tourism sector. This conceptual paper fills this gap by conducting a digital government stakeholder analysis for the tourism sector using the digital government evolution model as its...

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  • Digital Government and Administrative Burden Reduction
    Publikacja

    - Rok 2016

    Administrative burden represents the costs to businesses, citizens and the administration itself of complying with government regulations and procedures. The burden tends to increase with new forms of public governance that rely less on direct decisions and actions undertaken by traditional government bureaucracies, and more on government creating and regulating the environment for other, non-state actors to jointly address public...

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  • Examining Government-Citizen Interactions on Twitter using Visual and Sentiment Analysis
    Publikacja

    - Rok 2018

    The goal of this paper is to propose a methodology comprising a range of visualization techniques to analyze the interactions between government and citizens on the issues of public concern taking place on Twitter, mainly through the official government or ministry accounts. The methodology addresses: 1) the level of government activity in different countries and sectors; 2) the topics that are addressed through such activities;...

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  • Analyzing and Visualizing Government-Citizen Interactions on Twitter to Support Public Policy-making
    Publikacja

    - Digital Government: Research and Practice - Rok 2020

    Twitter is widely adopted by governments to communicate with citizens. It has become a major source of data for analyzing how governments communicate with citizens and how citizens respond to such communication, uncovering important insights about government-citizen interactions that could be used to support public policy-making. This article presents research that aims at developing a software tool called Twitter Analytics for...

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  • Digital Public Service Innovation: Framework Proposal
    Publikacja

    - Rok 2016

    This paper proposes the Digital Public Service Innovation Framework that extends the "standard" provision of digital public services according to the emerging, enhanced, transactional and connected stages underpinning the United Nations Global e-Government Survey, with seven example "innovations" in digital public service delivery -- transparent, participatory, anticipatory, personalized, co-created, context-aware and context-smart....

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  • Digital Government as Implementation Means for Sustainable Development Goals
    Publikacja

    - International Journal of Public Administration in the Digital Age - Rok 2019

    One of the challenges for implementing Sustainable Development Goals (SDGs) is the measurement of indicators that represent progress towards such goals. Measuring such progress enables data-driven decision-making and management of SDG-relevant projects and strategies. The premise of this research is that measuring such indicators depends on measuring so-called means of implementation, i.e. activities that directly contribute to...

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  • Is Digital Government Advancing Sustainable Governance? A Study of OECD/EU Countries
    Publikacja

    International bodies and numerous authors advocate a key role for Digital Government (DG) in improving public governance and achieving other policy outcomes. Today, a particularly relevant outcome is advancing Sustainable Governance (SG), i.e., the capacity to steer and coordinate public action towards sustainable development. This article performs an empirical study of the relationship between DG and SG using data about 41 OECD/EU...

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  • Towards a Smart Sustainable City Roadmap
    Publikacja
    • G. V. Pereira
    • E. Estevez
    • R. Krimmer
    • M. Janssen
    • T. Janowski

    - Rok 2019

    This workshop of the CAP4CITY (Erasmus+ Strengthening Governance Capacity for Smart Sustainable Cities) project is to promote and stimulate the discussion and networking in the area of Digital Government. Smart Sustainable Cities and related concepts of Digital, Intelligent and Smart Cities represent a progression of how cities around the world apply digital technology to serve their populations, pursue sustainable socio-economic...

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  • Towards Digital Anti-Corruption Typology for Public Service Delivery
    Publikacja

    - Rok 2019

    Digital anti-corruption refers to a family of digital technology tools that are used to fight corruption. Many such tools have not performed well in practice due to their non-alignment with forms of corruption they are supposed to fight against and persistence of corruption-enabling conditions. The aim of this paper is to contribute to filling this gap by offering a typology of digital anti-corruption in public service delivery...

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  • Review of International Standards and Policy Guidelines for Smart Sustainable Cities
    Publikacja

    - Rok 2021

    Smart cities are often criticized for preoccupation with technology, for ignoring the negative effects of technology, for irrelevance to the needs of the poor, and for ubiquitous data collection creating perfect conditions for surveillance societies and autocratic states. In response, cities pursue smartness and sustainability simultaneously, becoming global (by participation in global digital networks) and local (by addressing...

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  • Trust and Distrust in e-Democracy
    Publikacja

    - Rok 2022

    In the digital government research literature, the concept of trust is typically used as a precondition for the adoption of digital technology in the public sector or an outcome of a roadmap leading up to such adoption. The concept plays a central role in many decisions linked to the planning, adoption and management of the public sector technology. In contrast, the concept of...

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  • Trust and Distrust in e-Democracy
    Publikacja

    - Rok 2022

    In the digital government research literature, the concept of trust is typically used as a precondition for the adoption of digital technology in the public sector or an outcome of a roadmap leading up to such adoption. The concept plays a central role in many decisions linked to the planning, adoption and management of the public sector technology. In contrast, the concept of distrust is almost neglected in such literature but,...

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  • Inter-governmental Collaborative Networks for Digital Government Innovation Transfer -Structure, Membership, Operation
    Publikacja

    Digital government refers to the transformation of government organizations and their relationships with citizens, business and each other through digital technology. It entails digital innovation in processes, services, organizations, policies, etc. which are increasingly developed and tested in one country and transferred, after adaptation, to other countries. The process of innovation transfer and the underlying information...

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  • Interdisciplinarity in Smart Sustainable City education: exploring educational offerings and competencies worldwide
    Publikacja

    More and more higher education institutions are offering specialized study programs for current and future managers of Smart Sustainable Cities (SSCs). In the process, they try to reconcile the interdisciplinary nature of such studies, covering at least the technical and social aspects of SSC management, with their own traditionally discipline-based organization. However, there is little guidance on how such interdisciplinarity...

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