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Wyniki wyszukiwania dla: BUSINESS PROCESS COMPLEXITY
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Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing
PublikacjaPurpose This study aims to draw the attention of business process management (BPM) research and practice to the textual data generated in the processes and the potential of meaningful insights extraction. The authors apply standard natural language processing (NLP) approaches to gain valuable knowledge in the form of business process (BP) complexity concept suggested in the study. It is built on the objective, subjective and meta-knowledge...
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Business Process Modelling and Enterprise Improvement Analysis
PublikacjaThe main trends in developing an approach and tools for business process modelling are discussed. Business Process Management (BPM) and BPM Notation (BPMN) are presented. Moreover, the possibilities of C2NIWA in a wide range of these tools running on a supercomputer are suggested. Firstly, the company development strategy can be planned . Secondly, quick and flexible changes of its processes can be modelled, analysed and implemented....
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Reduction of Computational Complexity in Simulations of the Flow Process in Transmission Pipelines
PublikacjaThe paper addresses the problem of computational efficiency of the pipe-flow model used in leak detection and identification systems. Analysis of the model brings attention to its specific structure, where all matrices are sparse. With certain rearrangements, the model can be reduced to a set of equations with tridiagonal matrices. Such equations can be solved using the Thomas algorithm. This method provides almost the same values...
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Adding knowledge management perspective to business process management
PublikacjaPrzestawiono koncepcje integracji technologii wspomagania zarządzania wiedzą z podejściem procesowym do zarządzania organizacją. Przedstawiono koncepcje integracji oraz jej zalety.
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Zarządzanie procesami przedsiębiorstwa (BMP-Business Process Management).
PublikacjaW przedstawionym rozdziale opisano założenia metody projektowania i doskonalenia zintegrowanego systemu zarządzania organizacją i procesami. System zarządzania organizacją i procesami, w odróżnieniu od aktualnych systemów polegających na zarządzaniu organizacją poprzez funkcje (wydziały, działy), jest bardziej efektywną formą zarządzania organizacjami ukierunkowanymi na rynek.
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Discovery of Stylistic Patterns in Business Process Textual Descriptions: IT Ticket Case
PublikacjaGrowing IT complexity and related problems, which are reflected in IT tickets,create a need for new qualitative approaches. The goal isto automate the extraction of main topics described in tickets in order to provide high quality support for the IT process workers and enablea smooth service delivery to the end user. Present paper proposes a method of knowledge extraction in a form of stylistic patterns in business...
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Method of Decision-Making Logic Discovery in the Business Process Textual Data
PublikacjaGrowing amount of complexity and enterprise data creates a need for novel business process (BP) analysis methods to assess the process optimization opportunities. This paper proposes a method of BP analysis while extracting the knowledge about Decision-Making Logic (DML) in a form of taxonomy. In this taxonomy, researchers consider the routine, semi-cognitive and cognitive DML levels as functions of BP conceptual aspects of Resources,...
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Becoming a Learning Organization Through Dynamic Business Process Management
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Business process modelling and simulation using formal experience record
PublikacjaZaproponowano modelowanie procesow biznesowych w oparciu o formalny zapis doswiadzcen. Przedtswiono softwerowa implementacje zaproponowego modelu.
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Bridging the gap between business process models and use-case models
PublikacjaToday's software development methodologies are equipped with a plethora of methods and techniques for business process engineering and Requirements Engineering. However, heavy investments in IT have not brought forth expected results. What seems to be lacking is a systematic approach that consolidates both disciplines to gain a synergistic effect. To address this challenge we extend Use-Case Driven Approach (UCDA) by binding use...
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Interactive Prototypes in Teaching User-Centred Design and Business Process Modelling
PublikacjaThis publication describes experiences gathered during the use of interactive prototyping in two areas: design of user interfaces for a touch screen information kiosk and interactive prototyping of business processes. Prototyping is promoted here as a technique useful for both visualizing design concepts and for stimulating communication within relevant teams. Developing interactive prototypes of use interfaces is discussed here...
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Entrepreneurial Orientation and Business Internationalisation Process: The Theoretical Foundations of International Entrepreneurship
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Analyzing content of tasks in Business Process Management. Blending task execution and organization perspectives
PublikacjaAn efficient organization, management, and execution of tasks are central for the successful functioning of any organization. This topic was on the research agenda already in the early 1950s and keeps attracting the scientific community's attention today. Continuous advances and penetration of technologies in organizations are expected to increase task variety and complexity. This creates a constant demand for new methods to analyze,...
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Business process management - integracja reinżynierii procesów gospodarczych z kompleksowym zarządzaniem jakością
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Business process management - integracja reinżynierii procesów gospodarczych z kompleksowym zarządzaniem jakością
PublikacjaW artykule przedstawiono analizę zasadniczych nurtów procesowego podejścia do zarządzania organizacjami. W celu uzasadnienia tezy, że koncepcja zarządzania procesami gospodarczymi (BPM) jest rezultatem ewolucji orientacji procesowej, integrującej cechy reinżynierii procesowej oraz kompleksowego zarządzania jakością (TQM), przedstawiono charakterystykę BPR a następnie na bazie krytyki tego podejścia zaprezentowano najważniejsze...
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International Journal of Business Process Integration and Management
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Employment structure in business services centers broken down into supported process categories.
Dane BadawczeThe structure of business services provided in centers in Poland is highly diversified, however, the vast majority of entities provide services in several categories of business processes. IT activities and financial and accounting (F&A) services together generate slightly more than half of employment in the industry (51%). Customer Operations (14%)...
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E-experiments in physics. Proper business process management, collaborative development process and project management guidance – remedy for avoiding the main IT project’s failure
PublikacjaOnly a few of learning aids and simulations of physical phenomena allow for building interactive experiments; experiments similar to those that should be conducted in physics laboratories at schools. Group of staff from Gdansk University of Technology decided to fill this market niche by designing and constructing a set of virtual experiments – so called e-experiments. To avoid common problems that a lot of IT products brought...
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Business Process Management Journal
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International Workshop on Business Process Intelligence
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International Workshop on Business Process Design
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International Conference in Business Process Management
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International Workshop on Business Process Modelling, Development, and Support
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Business process modelling
Kursy OnlineWelcome to the Business Process Modeling course! We will travel together among the business processes world and its modeling with the BPMN ;) I hope it will be valuable for your future. See you soon, Marzena Grzesiak
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Business process modelling
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Business Process Analysis and Optimization 2022
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Business Process Analysis and Optimization 2023
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Business Sentiment Analysis. Concept and Method for Perceived Anticipated Effort Identification
PublikacjaRepresenting a valuable human-computer interaction interface, Sentiment Analysis (SA) is applied to a wide range of problems. In the present paper, the researchers introduce a novel concept of Business Sentiment (BS) as a measurement of a Perceived Anticipated Effort (PAE) in the context of business processes (BPs). BS is considered as an emotional component of BP task contextual complexity perceived by a process worker after reading...
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Multi-Criteria Knowledge-Based Recommender System for Decision Support in Complex Business Processes
PublikacjaIn this paper, we present a concept of a multi-criteria knowledge-based Recommender System (RS) designed to provide decision support in complex business process (BP) scenarios. The developed approach is based on the knowledge aspects of Stylistic Patterns, Business Sentiment and Decision-Making Logic extracted from the BP unstructured texts. This knowledge serves as an input for a multi-criteria RS algorithm. The output is prediction...
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Towards a Framework for Context Awareness Based on Textual Process Data
PublikacjaContext awareness is critical for the successful execution of processes. In the abundance of business process management (BPM) research, frameworks exclusively devoted to extracting context from textual process data are scarce. With the deluge of textual data and its increasing value for organizations, it be-comes essential to employ relevant text analytics techniques to increase the awareness of business process (BP) workers,...
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How can systems thinking help us in the COVID‐19 crisis?
PublikacjaThe COVID-19 pandemic outbreak remains one of the most influential events in the global economy over the recent years. While being primarily public health related, it has a tremendous impact on many other aspects, including business management. Many businesses were forced to introduce rapid changes to their business models in order to survive. The aim of this paper is to show the complexity and interrelations of changes triggered...
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Agile Requirements Prioritization in Practice: Results of an Industrial Survey
PublikacjaAgile software development stresses the importance of providing the customer with a product of a maximized business value. To achieve that, requirements prioritization is used. Agile development methods like Scrum define guidelines for prioritization, however practitioners do not necessarily have to follow them. Our goal was to investigate the industry practice related to requirements prioritization process, including its timing,...
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How can Systems Thinking Help Us Handling the COVID-19 Crisis?
PublikacjaPurpose: COVID-19 pandemic outbreak remains one of the most influential events in the global economy over the recent years. While being primarily public health-related, it has a tremendous impact on many other aspects, such as public transport, education, and business management. Many businesses were forced to introduce rapid changes to their business models in order to survive. The aim of this paper is to show the complexity and...
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Nina Rizun dr
OsobyNina Rizun jest adiunktem na Wydziale Zarządzania i Ekonomii Politechniki Gdańskiej. W październiku 1999 r. uzyskała stopień doktora nauk technicznych za specjalizacją Gospodarka przedsiębiorstwa i organizacja produkcji. W latach 1993–2000 pracowała na Wydziale Informatyki Ekonomicznej w Akademji Metalurgicznej, Dnipro, Ukraina. W latach 2000–2016 – na Wydziale Cybernetyki Ekonomicznej i Metod Matematycznych na Uniwersytecie Alfreda...
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Toward a unified model of mobile Business Intelligence (m-BI) acceptance and use
PublikacjaFactors affecting mobile business intelligence (m-BI) acceptance and use have become an increasingly important topic in practice due to the growing complexity of organizations, and their underlying information systems (IS). Since, one can notice considerable interest in m-BI, however, to the best of our knowledge few studies (if any) aim to synthesize the existing body of knowledge with regards to the factors affecting m-BI acceptance...
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Reshaping the Gdańsk Shipyard—The Birthplace of the Solidarity Movement. The Complexity of Adaptive Reuse in the Heritage Context
PublikacjaThe Gdańsk Shipyard—the birthplace of the Solidarity movement—is host to a unique example of a multi-layered brownfield redevelopment project, an area that is burdened by a complex history, overlapping heritage, and multiple memories. These circumstances require an integrated yet differentiated approach to the site’s heritage and make the creation of one homogeneous narration of its future impossible. At the same time, the size...
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The Handling of Business Lawsuits by Common Courts in Poland: Identification of Transaction Costs
PublikacjaCelem artykułu jest identyfikacja czynników mających wpływ na koszty transakcyjne dochodzenia praw z umów pomiędzy przedsiębiorcami w sprawach gospodarczych. Na potrzeby artykułu przeprowadzono pilotażowe badanie 210 spraw sądowych zawisłych przed Sądem Okręgowym w Gdańsku w pierwszej instancji po 2009 r., w których wyrok wydano w 2012 r. (ostatnie 210 spraw) a od wyroku wniesiono apelację do Sądu Apelacyjnego w Gdańsku i zakończono...
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Jolanta Łopatowska dr inż.
OsobyJolanta Łopatowska, adiunkt w Katedrze Inżynierii Zarządzania i Jakości na Wydziale Zarzadzania i Ekonomii, jest absolwentką Wydziału Elektroniki PG i Instytutu Organizacji i Projektowania Systemów Produkcyjnych PG oraz doktorem w dyscyplinie nauk ekonomicznych. Jej zainteresowania naukowo-badawcze koncentrują się wokół zaawansowanych organizacyjnie i technologicznie systemów produkcyjnych, ze szczególnym uwzględnieniem procesów...
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Anna Lis dr hab. inż.
OsobyAnna Lis od 2019 roku pełni funkcję kierownika Katedry Zarządzania w Przemyśle, na Wydziale Zarządzania i Ekonomii PG. W 2005 r. otrzymała stopień doktora nauk ekonomicznych w zakresie nauk o zarządzaniu, zaś w 2019 – stopień doktora habilitowanego w dziedzinie nauk społecznych w dyscyplinie nauk o zarządzaniu i jakości. W latach 2004-2009 była zatrudniona na Wydziale Inżynierii Produkcji Politechniki Warszawskiej. W latach 2006-2007...
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Theory of urbanism IV
Kursy OnlineThe aim of the course is to familiarize the student with the complexity of the process of functioning and development of cities, including: - hierarchical spatial (morphology) and functional structure of cities on models (the hierarchy of services and public spaces) - networks and systems that make up the city (environmental system, technical and social infrastructure) - role and importance of the district in the structure of...
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Magdalena Szuflita-Żurawska
OsobyMagdalena Szuflita-Żurawska jest kierownikiem Sekcji Informacji Naukowo-Technicznej na Politechnice Gdańskiej oraz Liderem Centrum Kompetencji Otwartej Nauki przy Bibliotece Politechniki Gdańskiej. Jej główne zainteresowania badawcze koncentrują się w obszarze komunikacji naukowej oraz otwartych danych badawczych, a także motywacji i produktywności naukowej. Jest odpowiedzialna między innymi za prowadzenie szkoleń dla pracowników...
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Hidden Champions of Poland
PublikacjaPoland is a country with a strong entrepreneurial spirit. The hidden champions’ performance has been closely related to political and economic changes: the fall of communism in 1989 and the transition from a centrally planned economy to a market economy. This led to the emergence of small private businesses focused on the domestic market. The accession to the European Union in 2004 created new perspectives for the hidden champions’...
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ENTREPRENEURSHIP AND CREATIVITY - summer term 2021/22
Kursy OnlineThe aim of the course is to acquaint students with entrepreneurship as a phenomenon, increase their pro-entrepreneurial attitudes and develop skills necessary in entrepreneurship process. Special emphasis will be placed on fashion business as representing creative industry. The main objectives are as follows: Learn how to prepare a business model canvas and business plan. Know the backstage of the fashion industry. Identify...
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ENTREPRENEURSHIP AND CREATIVITY - summer term 2023/24
Kursy OnlineThe aim of the course is to acquaint students with entrepreneurship as a phenomenon, increase their pro-entrepreneurial attitudes and develop skills necessary in entrepreneurship process. Special emphasis will be placed on fashion business as representing creative industry. The main objectives are as follows: Learn how to prepare a business model canvas and business plan. Know the backstage of the fashion industry. Identify...
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Jerzy Proficz dr hab. inż.
OsobyJerzy Proficz – dyrektor Centrum Informatycznego Trójmiejskiej Akademickiej Sieci Komputerowej (CI TASK) na Politechnice Gdańskiej. Uzyskał stopień naukowy doktora habilitowanego (2022) w dyscyplinie: Informatyka techniczna i telekomunikacja. Autor i współautor ponad 50 artykułów w czasopismach i na konferencjach naukowych związanych głównie z równoległym przetwarzaniem danych na komputerach dużej mocy (HPC, chmura obliczeniowa). Udział...
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Theory of Urban Design
Kursy OnlineThe aim of the course is to understand the complexity of the process of functioning and development of cities, including: -city hierarchical spatial models (morphology) and functional structure on models (the hierarchy of services and public spaces) -networks and systems that make up the city (environmental system, technical and social infrastructure) -role and importance of the district/neighbourhood in the structure of the...
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Julita Wasilczuk dr hab.
OsobyUrodzona 5 kwietnia 1965 roku w Gdańsku. W latach 1987–1991 odbyła studia na Wydziale Ekonomiki Transportu Uniwersytetu Gdańskiego (obecnie Wydział Ekonomii). Od 1993 roku zatrudniona na nowo utworzonym Wydziale Zarządzania i Ekonomii, Politechniki Gdańskiej, na stanowisku asystenta. W 1997 roku uzyskała stopień doktora nauk ekonomicznych na WZiE, a w 2006 doktora habilitowanego nauk ekonomicznych w dyscyplinie nauki o zarządzaniu,...
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Cloud solutions as a platform for building advanced learning platform, that stimulate the real work environment for project managers
PublikacjaImproving skills of managers and executives require, that during the transfer of knowledge (in different ways: during studies, trainings, workshops and other forms of education) it is necessary to use tools and solutions that are (or will be) used in real world environments, where people being educated are working or will work. Cloud solutions allow educational entities (universities, training companies, trainers, etc.) to provide...
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Systematic Assessment of Product Quality
PublikacjaThe article describes an innovative metrizable idea for systemic assessments of product quality within the baking industry. Complex product quality analysis requires the employment of metrizability criteria for factors that impact the quality of the product, and these are called determinants. Therefore, such analysis is only possible with the use of systems engineering. A system represents the potential of a manufacturing process,...
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Intelligent Knowledge-Base Model for IT Support Organization Evolution
PublikacjaThe goal of the paper is building the knowledge-based model for predicting the state of the IT support organization. These organizations, critical for development of various business sectors, are facing the problem of their transformation. It is the result of the fundamental change in the role of the IT organizations in the current economy. The complexity of the processes, the difficulty adjusting the operations and limited ability...