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Search results for: KNOWLEDGE MANAGEMENT
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Tacit Knowledge Sharing and Project Performance. Does the Knowledge Workers' Personal Branding Matter?
PublicationTacit knowledge sharing is the real challenge for knowledge management today. Network economy has completely changed the role of knowledge workers who now become independent tacit knowledge producers. Bearing this fact in mind, the author studied how tacit knowledge sharing affects the process of building a personal brand and project performance. For this purpose, the authors conducted a study among Polish professionals with different...
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Knowledge risks inherent in business sustainability
PublicationSince the connection between business sustainability and knowledge risks has not been established in the literature so far, this paper provides a conceptual framework to demonstrate the possible impact of various knowledge risks on business sustainability and offers potential ways to manage and overcome these risks. The aim of this conceptual paper is to address two main questions: What are the potential effects of knowledge risks...
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Smart Innovation Management in Product Life Cycle
PublicationThe present paper proposes a framework for smart innovation management of the product using a Smart Knowledge Management System comprising Set of Experience Knowledge Structure (SOEKS) and Decisional DNA. This proposed system will allow the entrepreneurs and organizations to perform the innovation process technically and quickly as this framework will store knowledge as well as experiences of the past innovations done in various...
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Emotions and Their Relation with Knowledge Risks in Organizations
PublicationThe aim of this chapter is to analyze and present knowledge risks from the perspective of emotions. Every year, new studies are published, where novel aspects of knowledge management field are examined and tested. One of such aspects that is worth examination and exploration is the role of emotions (both positive and negative) experienced by employees and managers that can contribute to their behaviors concerning knowledge risks...
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Knowledge-Grid Modelling for Academic Purposes
PublicationNowadays, we face a huge amount of data and information sharing on the Web by different users worldwide. A multidimensional perspective in describing a university ontology seems to be very important for the modelling of higher education resources. This paper proposes a multi-dimensional knowledge model, designed to distribute and manage knowledge resources efficiently. We propose our model as the foundation of an advanced knowledge...
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Cognition and Decisional Experience to Support Safety Management in Workplaces
PublicationHazards are present in all workplaces and can result in serious injuries, short and long-term illnesses, or death. In this context, management of safety is essential to ensure the occupational health of workers. Aiming to assist the safety management process, especially in industrial environments, a Cognitive Vision Platform for Hazard Control (CVP-HC) is proposed. This platform is a Cyber Physical system, capable of identifying...
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Organizational IT Competency, Knowledge Workers and Knowledge Sharing
PublicationIT competency plays a vital role in knowledge management processes. Information technology affects an organization’s ability to store and recall knowledge that has been made explicit through codification, including different forms such as written documents, reports, presentations, patents, formulas, etc. This study aims to measure the influence of a company’s IT competency dimensions such as IT-knowledge,...
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Managing knowledge in a tourism crisis: case study from Poland
PublicationPurpose: This study deals with a tourism organisation from Poland, which experienced not only the COVID-19 pandemic, but also the close war situation in Ukraine which caused a significant decrease in tourist traffic and revenues. Since, based on the literature, knowledge management can be useful for crisis management, this study aims to explore the role and usefulness of KM during crisis situations in tourism. Methodology: Qualitative...
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Knowledge risks in organizations – Insights from companies
PublicationPurpose: Knowledge risks are increasingly becoming a great challenge to a variety of organizations. At the same time, academic research on such types of risks, their consequences, and potential ways of overcoming them is still scarce and fragmented. To fill this gap, the paper aims to find out do companies manage their knowledge risks, what are the possible knowledge risks they face and have they observed an increase of knowledge...
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The lemniscate knowledge flow model
PublicationKnowledge is seen as one of the main resources for organizations providing knowledge-intensive services. Therefore, sharing and reusing are the main goals of modern knowledge management (KM) approach, driven by information and communication technologies (ICT). However, one can ask for the details in order to provide means and tools to design and deploy environment able to fulfil these two goals. We observed that occurred interactions...
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Collective creativity in management science
PublicationPurpose: The purpose of this paper is to establish the current state of knowledge on collective creativity in management science on the basis of a systematic literature review. Methodology: A systematic review was performed based on the three-step SPL procedure proposed by Tranfield et al. (2003). Two databases (Scopus and Web of Science) were searched electronically up until March 2022. Based on the secondary data a literature...
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Smart Embedded Systems with Decisional DNA Knowledge Representation
PublicationEmbedded systems have been in use since the 1970s. For most of their history embedded systems were seen simply as small computers designed to accomplish one or a few dedicated functions; and they were usually working under limited resources i.e. limited computing power, limited memories, and limited energy sources. As such, embedded systems have not drawn much attention from researchers, especially from those in the artificial...
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The role of case studies and management experience in the education and personal developement of IT project managers
PublicationThe purpose of this article is to indicate the need for project management experience and knowledge in order to improve the competence of IT project managers. In the first part of the article there is shown the impact of experience on the development of project management skills. Also the need for having historical data about the projects - in order to make better project decisions - is shown in the article.In the following parts...
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Hey student, are you sharing your knowledge? A cluster typology of knowledge sharing behaviours among students
PublicationKnowledge Sharing (KS) is crucial for all organisations to better face current and future challenges. It is justifiable to assume that after graduation, students will have to face the coming challenges at societal and business levels, and that they will need the adequate KS skills to do so. Though the importance of KS is established, the understanding of how students pass on their knowledge is still fragmented and underdeveloped....
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Verification of agent system for it project management support
PublicationThis article is a continuation of article series telling about research about possibility of using agent system to information technology evaluation. Following article presents full conception of exploiting agent system and shows how it can support some managers works, especially in taking correct management method and information tool for project management. In this article the agent system that based on knowledge and can process...
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Organisational culture and change management in courts, based on the examples of the Gdańsk area courts
PublicationABSTRAKT Background. Courts are by definition bureaucratic, hierarchical organisations, epitomised by low levels of networking potential, which basically lack mechanisms of information exchange, or those of sharing information both at the level of the organisation of the justice system (the macro scale) and within a given court (the micro scale). Research aims. The aims of this article was implementing modern management methods...
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Cognitum Ontorion: Knowledge Representation and Reasoning System
Publication“If knowledge can create problems, it is not through ignorance that we can solve them.” (Isaac Asimov). Nevertheless, at any point of human activity, knowledge (besides practice) is a key factor in understanding and solving any given problem. Nowadays, computer systems have the ability to support their users in an efficient and reliable way. In this paper we present and describe the functionality of the Cognitum Ontorion system....
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Knowledge pills in Education and Training: A Literature Review
PublicationObject and purpose: Knowledge pills (KPs) are a technique for transferring knowledge through short factual batches of content. In education and vocational training, they can help learners acquire specific pieces of knowledge in a few minutes, through a “microteaching” approach where learners can be involved in active and interactive exercises, quizzes, and games. Thanks to the advancements of multimedia platforms, they can contain...
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Text Mining Algorithms for Extracting Brand Knowledge; The fashion Industry Case
PublicationBrand knowledge is determined by customer knowledge. The opportunity to develop brands based on customer knowledge management has never been greater. Social media as a set of leading communication platforms enable peer to peer interplays between customers and brands. A large stream of such interactions is a great source of information which, when thoroughly analyzed, can become a source of innovation and lead to competitive advantage....
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Cognitum Ontorion: Knowledge Representation and Reasoning System
PublicationAt any point of human activity, knowledge and expertise are a key factors in understanding and solving any given problem. In present days, computer systems have the ability to support their users in an efficient and reliable way in gathering and processing knowledge. In this chapter we show how to use Cognitum Ontorion system in this areas. In first section, we identify emerging issues focused on how to represent and inference...
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Computational intelligence methods in production management
PublicationThis chapter presents a survey of selected computational intelligence methods used in production management. This group of methods includes, among others, approaches based on the artificial neural networks, the evolutionary algorithms, the fuzzy logic systems and the particle swarm optimization mechanisms. From the abovementioned methods particularly noteworthy are the evolutionary and the particle swarm algorithms, which are successfully...
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Current risk analysis and management issues in technical systems.
PublicationDealing with the reliability and safety of industrial hazardous plants requires taking into account relevant interdisciplinary scientific knowledge and some existing approaches based on so-called good engineering practice, also those included in the international standards and guidelines. In this article an approach is proposed how to integrate the functional safety concept with information security aspects in the design and management...
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Action Research: Cooperation of Practitioners and Researchers for Knowledge Development in Public Organisations
PublicationAction Research (AR) is not only a research method or a research strategy for solving a research problem, but also an effective tool for developing knowledge and implementing changes in the organization. The aim of AR is to bring about a change within the studied area and get participants to initiate changes, in which the researcher and the recipient collaborate in investigating the problem and developing a relevant solution. AR...
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Implementing Virtual Engineering Objects (VEO) with the Set of Experience Knowledge Structure (SOEKS)
PublicationThis paper illustrates the idea of Virtual Engineering Object (VEO) powered by Set of Experience Knowledge Structure (SOEKS) and Decisional DNA (DDNA). A VEO is the knowledge representation of an engineering object, having embodiment of all its associated knowledge and experience within it. Moreover, VEO is a specialization of Cyber-Physical System (CPS) in terms of that its extension in knowledge gathering and reuse, whereas CPS...
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Ontology management in the multi-agent system for the it evaluation
PublicationThe team of researchers at the Gdańsk University of Technology is currently developing a model of the multi-agent system (MAS_IT) that would aid the IT managers to find the most appropriate technology to the goals assumed. The knowledge is to be provided by experts and stored in the facts and rules bases. The responsibility of the verification process-on the input and query stages-is given to the ontology, making it to some extend...
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Knowledge Safety – Insights from the SME Sector
PublicationPurpose: This paper aims to explore the topic of knowledge safety, defined as the state of knowledge being safe from loss, leakage, attrition, oblivion, waste or theft. The paper first presents a theoretical background and review of previous studies on knowledge loss and ways of overcoming it, and then illustrates the topic of knowledge safety with ten case studies from the small and medium-sized enterprises (SMEs) sector. Methodology:...
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EXPERIENCE-ORIENTED SMART EMBEDDED SYSTEM
PublicationThe Experience-Oriented Smart Embedded System (EOSES) is proposed as a new technological platform providing a common knowledge management approach that allows mass embedded systems for experiential knowledge capturing, storage, involving, and sharing. Knowledge in the EOSES is represented as SOEKS, and organized as Decisional DNA. The platform is mainly based on conceptual principles from Embedded Systems and Knowledge Management....
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Advanced Modeling of Management Processes in Information Technology
PublicationThis book deals with the issues of modeling management processes of information technology and IT projects while its core is the model of information technology management and its component models (contextual, local) describing initial processing and the maturity capsule as well as a decision-making system represented by a multi-level sequential model of IT technology selection, which acquires a fuzzy rule-based implementation...
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Building Dedicated Project Management Process Basing on Historical Experience
PublicationProject Management Process used to manage IT project could be a key aspect of project success. Existing knowledge does not provide a method, which enables IT Organizations to choose Project Management methodology and processes, which would be adjusted to their unique needs. As a result, IT Organization use processes which are not tailored to their specific and do not meet their basic needs. This paper is an attempt to fill this...
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Application of algorithms for reasoning from imperfect knowledge in it evaluation environment
PublicationThe paper describes concept of building multi-agent system dedicated for information technology evaluation or selection for IT enterprises management (IT_MAS). Authors present the model of Knowledge Processing Environment, which is one of main components of the solution. Either facts or rules will be based on IT specialists' experience. However, knowledge which is being acquisited from IT domain is mostly imperfect - uncertain...
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Tacit Knowledge Sharing and Value Creation in the Network Economy: Socially Driven Evolution of Business
PublicationKey factors which affect competitive advantage in the network economy are innovation, relationships, cooperation, and knowledge. Sharing knowledge is not easy. Companies find it problematic. Presented studies show that the essence of the value creation today is not in sharing explicit but rather tacit knowledge, which is a source of creativity and innovation. Delivering value through knowledge does not only require efficient Transactive...
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Improvement of Task Management with Process Models in Small and Medium Software Companies
PublicationSmall and medium software companies exhibit many special features that give reason for a dedicated approach to process improvement. They often cannot afford implementing maturity models or quality standards both in terms of time and money. Instead, they expect simpler solutions that can allow to run projects in more systematic and repeatable way, increase quality and knowledge management. In this paper, we present a method focused...
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Risk Management in "Agile" methodologies using the example of Scrum and the IBM Rational Team Concert tool
PublicationProject risk is one of the key areas which should be subjected to a thorough analysis in any IT project. Project managers undertake steps to minimize risks, both in terms of organization (matching people to tasks or roles) as well as in terms of technology (using appropriate tools for the management and execution of tasks). Every method of project management defines and describes the processes and techniques related to knowledge...
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Establishing intelligent enterprise through community of practice for product innovation
PublicationThis paper presents the idea of implementing the virtual Community of Practice for Product Innovation processes towards the establishment of intelligent enterprise. Since the fourth industrial revolution is passing through the developing phase, implementation of Cyber-Physical Production Systems require more realistic approach. Knowledge Management and Engineering plays an important role in manufacturing industries facing global...
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KM supported process improvement
PublicationThe corporate universe nowadays is full of change initiatives andimprovement philosophies. However,only few have proved successful enough to be integrated into regular operations a worldwide leading companies.In this context Six Sigma projects and Lean action workouts emerge as he most effective practices.In this paper we argue that there is a considerable potential to enhance them using Knowledge Management methodology and benefit...
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Supporting Software Project Management Processes Using the Agent System
PublicationThe natural development of information technology area stimulates intense growth of various technologies which support basic organization processes. The range of technologies implies appropriate management thereof, as well as accurate correspondence with conducted activities. Abandonment of activities within individual branches in favour of project approach to performed assignments (especially those connected with software development)...
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Trust, Tacit Knowledge Sharing, Project Performance and their Managerial Implications
PublicationTacit Knowledge Sharing is increasingly attracting the attention of scientists and managers intrigued by their potential application for creating innovative solutions. Project management as a set of methodologies and best practices need to be charged by knowledge. The research problem tackled in this article refers to a current managerial problem regarding tacit knowledge sharing execution in project based organizations. The objective...
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Community of Practice for Product Innovation Towards the Establishment of Industry 4.0
PublicationThe aim of this paper is to present the necessity of formulating the Community of Practice for Product Innovation process based on Cyber-Physical Production Systems towards the establishment of Industry 4.0. At this developing phase of Industry 4.0, there is a need to define a clear and more realistic approach for implementation process of Cyber-Physical Production Systems in manufacturing industries. Today Knowledge Management...
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Tacit Knowledge Sharing and Personal Branding. How to Derive Innovation From Project Teams?
PublicationInnovation, relationships, cooperation, and knowledge are key factors which determine a competitive advantage in the networked economy. A network serves as a contemporary form of market process coordination. Network economy, according to the idea of prosumerism, is founded on collaboration of individual creators based on a network of values instead of hierarchical dependencies. Another feature of a network is that it imposes symmetry...
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Experience based decisional DNA to support smart product design
PublicationThis paper presents the idea of Smart Virtual Product Development (SVPD) system to support product design. The foundations of the system are based upon smart knowledge management techniques called Set of Experience Knowledge Structure (SOEKS) and Decisional DNA (DDNA). It enhances the industrial product development process by using the previous experiential knowledge gathered from the formal decisional activities. This experiential...
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Quality Assurance of Educational Processes as the Foundation of the Quality Management System in Gdansk University of Technology
PublicationThe paper presents a model of quality management system (QMS) developed by the author in Gdansk University of Technology (GUT). The core of the model is internal quality assurance system of educational processes based on the ENQA guidelines. Next described in the paper steps of GUT QMS development are the implementation of one of the normative QMS models (e.g. ISO 9001, ISO/IEC 17025) in selected organizational units of GUT and...
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Enhancing Business Process Management Through Nature Assessment: Development and Deployment of the Business Process Nature Assessment Tool
PublicationIn contemporary business landscapes, the diverse nature of processes necessitates a thor-ough assessment before implementing Business Process Management (BPM). However, conducting such assessments can be arduous, particularly for small and medium-sized en-terprises. This study aims to address this challenge by developing and showcasing the utility of an online tool based on the Business Process Nature Assessment Framework (BPNAF)....
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A Model for Risk Assessment and Management of Construction Projects in Urban Conditions
PublicationThe authors are seeking new methods for improving the efficiency of the investments associated with the maintenance and operation of existing civil engineering structures. It is demonstrated how the knowledge about the elements of construction and operation phases and their relationships, combined with monitoring data can be used for more effective management of the risks associated with civil engineering projects. The methodology...
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Building Project and Project Team Characteristics For Creating Hybrid Management Processes
PublicationThis paper introduces a method of building the characteristic of Software Development Project. Project characteristic is determined on the basis of several factors such as the complexity of Software Development Project and Project Team, results of historical projects and information on processes and methodologies, which are implemented in analyzed organizations. Information on project complexity can be applied to many different...
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Smart Knowledge Engineering for Cognitive Systems: A Brief Overview
PublicationCognition in computer sciences refers to the ability of a system to learn at scale, reason with purpose, and naturally interact with humans and other smart systems, such as humans do. To enhance intelligence, as well as to introduce cognitive functions into machines, recent studies have brought humans into the loop, turning the system into a human–AI hybrid. To effectively integrate and manipulate hybrid knowledge, suitable technologies...
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Tacit Knowledge Sharing and Creativity. How to Derive Innovation from Project Teams?
PublicationModern companies are increasingly likely to work in a project management environment, which ensures their success in the implementation of innovation. The aim of the study is to prove that tacit knowledge is a mediator for creativity and project performance. Creativity as one of the crucial sources of innovation is stimulated by tacit knowledge. Bearing this fact in mind, the authors studied relations between tacit knowledge, creativity...
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Organizational culture as prerequisite of proactive safety and security management in critical infrastructure systems including hazardous plants and ports
PublicationThis article addresses selected aspects of organizational culture to be considered in the context of knowledge based proactive safety and security management of plants, ports and systems of critical infrastructure. It has been often emphasized in the domain literature that business effectiveness of such plants and their resilience against hazards and threats to avoid major accidents depends substantially on human and organizational...
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Collaborative Editing of Ontologies Using Fluent Editor and Ontorion
PublicationIn this paper we present two tools that we are developing at Cognitum for managing large knowledge bases: Fluent Editor and the Ontorion Server. We have been able to build a collaborative knowledge management system using these two tools. We show how this system can be used for the concurrent modification of knowledge and how we can manage multiple modifications to the same knowledge.
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A socially responsible university - an attempt to approach the system
PublicationIt is the author's thesis that social responsibility of university is an integrated system of both knowledge management (KM), quality management (QM) and organizational development (OD) processes. The author determined that the university "bond" is an institutional culture (IC). An integrated system is the way to create university an open system co-operated and co-opetited with stakeholders. The stakes are high in game - both students...
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Knowledge Sharing and Dynamic Capabilities: Does Gender Matter?
PublicationKnowledge sharing in organizations is a focal process leading to organizational adaptability and sustainable growth. Dynamic capabilities development is critical for this. Diversity, inclusive culture, and gender balance are seen as factors that also support organizations' development. The question of the role of gender in sharing and using knowledge to initiate change in organizations remains open. This study aims to fill this...