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Search results for: UX (USER EXPERIENCE)
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Experience marketing in the service of the “secular religion” of big tech
PublicationThe article proposes an interpretation of the meaning of experience marketing as a tool in the process of sacralisation of products, and in a broader context – the so-called secular religion accompanying some contemporary big tech organizations. The article is of theoretical nature and the authors have intended to explain how big tech corporations, in line with the concept of experience marketing (digital platforms, in particular),...
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Wideband Off-Body Channel Characteristics with Dynamic User
PublicationThis paper presents the preliminary results of a dynamic off-body channel characterisation study, based on wideband measurements at 5.8 GHz in an indoor environment. The Channel Impulse Response (CIR) was measured for a scenario with the user approaching and departing from the off-body antenna. A CIR deconvolution procedure was performed jointly in two polarisations, and the received signal power, Cross-Polarisation Discrimination...
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Experience-Based Cognition for Driving Behavioral Fingerprint Extraction
PublicationABSTRACT With the rapid progress of information technologies, cars have been made increasingly intelligent. This allows cars to act as cognitive agents, i.e., to acquire knowledge and understanding of the driving habits and behavioral characteristics of drivers (i.e., driving behavioral fingerprint) through experience. Such knowledge can be then reused to facilitate the interaction between a car and its driver, and to develop better and...
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Journal of Patient Experience
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Towards an experience based collective computational intelligence for manufacturing
PublicationKnowledge based support can play a vital role not only in the new fast emerging information and communication technology based industry, but also in traditional manufacturing. In this regard, several domain specific research endeavors have taken place in the past with limited success. Thus, there is a need to develop a flexible domain independent mechanism to capture, store, reuse, and share manufacturing knowledge. Consequently,...
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Creating Hotel Services from a Perspective of Extraordinary Customer Experience
PublicationThis conceptual article aims to explore the process of providing hotel services in the context of requirements arising from the experience economy. Both the concept of experience marketing and the concept of customer experience management provided a theoretical framework for the discussion. Based on a review of literature and conclusions derived from hotel managers’ experiences, a research model is proposed, which may be of some...
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Polish Experience of Implementing Vision Zero
PublicationPurpose of Review The aim of this study is to present an outline and the principles of Poland’s road safety strategic programming as it has developed over the last 25 years since the first Integrated Road Safety System with a strong focus on Sweden’s “Vision Zero”. Recent Findings Countries that have successfully improved road safety have done so by following strategies centred around the idea that people are not infallible and...
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Multi-domain and Context-Aware Recommendations Using Contextual Ontological User Profile
PublicationRecommender Systems (RS) became popular tools in many Web services like Netflix, Amazon, or YouTube, because they help a~user to avoid an information overload problem. One of the types of RS are Context-Aware RS (CARS) which exploit contextual information to provide more adequate recommendations. Cross-Domain RS (CDRS) were created as a response to the data sparsity problem which occurs when only few users can provide reviews or...
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User Mobility’s Influence on System Loss in Off-Body BAN Scenarios
PublicationIn this paper, a measurement campaign for off-body communications in an indoor environment is investigated for a set of on-body antennas. The channel impulse response was measured with the user approaching and departing from an off-body fixed antenna using two user dynamics: standing at fixed positions and walking. The processing of the measurement data allowed to evaluate system loss statistics. Different antenna configurations...
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Exploring ontological approach for user requirements elicitation in design of online virtual agents
PublicationEffective user requirements elicitation is a key factor for the success of software development projects. There are many qualitative and quantitative research studies that promulgate particular methods and show the application of user requirements elicitation in particular domains. However, few try to eliminate the burden of ambiguity in gathered data, naturally occurring in different groups of stakeholders. This paper deals with...
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Influence of User Mobility and Antenna Placement on System Loss in B2B Networks
PublicationIn this paper, the influence of user mobility and on-body antenna placement on system loss in body-to-body communications in indoor and outdoor environments and different mobility scenarios is studied, based on system loss measurements at 2.45 GHz. The novelty of this work lies on the proposal of a classification model to characterise the effect of user mobility and path visibility on system loss, allowing to identify the best...
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Sensors integration in the smart home environment - a proposal to solve the problem with user identification
PublicationIn this preliminary study we, investigate the possibility of user recognition techniques suitable on smart home devices like chairs, beds, aiming for low–power, high accuracy and quick response time. We propose the two well know technique: voice speaker recognition and accelerometer signal from device mounted on the chair, and the third one optical system basing on IR LED transmitter/receiver circuit. The preliminary results proved...
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The concept of experience marketing - examples of practical application, (W), sem. 02, zimowy 22/23
e-Learning CoursesCelem przedmiotu jest zaznajomienie studentów z koncepcją marketingu doświadczeń, będącego coraz częściej obligatoryjną podstawą innowacyjnych strategii marketingowych przedsiębiorstw oraz ukazanie praktycznego zastosowania niniejszej idei (zarządzanie doświadczeniami, strategiczne moduły doświadczeń, mapowanie podróży klienta i pracownika firmy). The aim of the course is to familiarize students with the concept of experience...
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EXPERIENCE-ORIENTED SMART EMBEDDED SYSTEM
PublicationThe Experience-Oriented Smart Embedded System (EOSES) is proposed as a new technological platform providing a common knowledge management approach that allows mass embedded systems for experiential knowledge capturing, storage, involving, and sharing. Knowledge in the EOSES is represented as SOEKS, and organized as Decisional DNA. The platform is mainly based on conceptual principles from Embedded Systems and Knowledge Management....
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Building collective intelligence through experience: a survey on the use of the KREM model
PublicationThis article presents a survey on the use of KREM, a generic knowledge-based framework for building collective intelligence through experience. After a discussion on the disadvantages of the traditional architecture used to deploy intelligent systems, the KREM architecture (Knowledge, Rules, Experience, Meta-Knowledge) is presented. The novelty of the proposal comes from the inclusion of the capitalisation of experience and the...
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ALLYING SYSTEM THINKING AND SET OF EXPERIENCE KNOWLEDGE STRUCTURE
PublicationThe approach of system thinking is completely different from traditional forms of analysis. Even the ancient meaning of word analysis is “a breaking up”. Set of Experience Knowledge Structure is an atomic record of decision event that can be grouped together and form some form of decision DNA of an organization. The question that this paper is trying to answer in how those concepts can be merged.
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Interactive Prototypes in Teaching User-Centred Design and Business Process Modelling
PublicationThis publication describes experiences gathered during the use of interactive prototyping in two areas: design of user interfaces for a touch screen information kiosk and interactive prototyping of business processes. Prototyping is promoted here as a technique useful for both visualizing design concepts and for stimulating communication within relevant teams. Developing interactive prototypes of use interfaces is discussed here...
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The concept of experience marketing - examples of practical application (PG_00059626), W, International Design Engineer, sem. 2, zimowy 2024/25
e-Learning CoursesThe aim of the course is to familiarize students with the concept of experience marketing, which is increasingly an obligatory basis for innovative marketing strategies of enterprises, and to show the practical application of this idea (experience management, strategic experience modules, mapping of customer and employee journeys).
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Family business experience and the probability of starting a venture: gender differences in Poland
PublicationThe aim of this study is to analyse whether the experience of working in a family member’s business is related differently to the assessed probabilities of men and women starting their own new venture in the future. The research is conducted on a sample of 334 Polish undergraduate students. Poland is an efficiency-driven European economy with a substantial gender gap in entrepreneurship. The results obtained indicate that the relationship...
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Experience Based Clinical Decision Support Systems: An Overview and Case Studies
PublicationThis chapter briefly overviews the evolution of the application of the Decisional DNA and the Set of Experience Knowledge Structure (SOEKS) in the medical domain and in particular in the specific case of the experience-based decision support systems. Decisional DNA, as a knowledge representation structure, offers great possibilities on gathering explicit knowledge of formal decision events as well as a tool for decision making...
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The experience of movement in orbital space architecture: A narrative of weightlessness
PublicationBased upon a combination of architectural theories, the knowledge of space environment, and psychology of isolated and confined environments, this qualitative research aims to study orbital space settlement in a way to get the built space congenial to the human experience of movement. In this sense, sensors, self-propulsion or mechanical actuators, the inhabitant’s mental and visual capacity for movement, as well as the represented...
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The experience of movement in orbital space architecture: A narrative of weightlessness
PublicationBased upon a combination of architectural theories, the knowledge of space environment, and psychology of isolated and confined environments, this qualitative research aims to study orbital space settlement in a way to get the built space congenial to the human experience of movement. In this sense, sensors, self-propulsion or mechanical actuators, the inhabitant’s mental and visual capacity for movement, as well as the represented...
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Influence of User Mobility on System Loss and Depolarization in a BAN Indoor Scenario
PublicationIn this article, an analysis of system loss and depolarization in body area networks (BANs) for body-toinfrastructure (B2I) communications based on a measurement campaign in the 5.8 GHz band in an indoor environment is performed. Measurements were performed with an off-body antenna transmitting linearly polarized signals and dual-polarized receiving antennas carried by the user on the body. A normal distribution with a mean of...
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Polish experience in operation of sludge treatment reed beds
PublicationSludge Treatment Reed Beds (STRBs) is the technology of sludge treatment, which is based on natural processes occurring in the environment, in specially designed and operated facilities to achieve benefits for the environment. Integrated dewatering and stabilization occur in reed systems. For economic and environmental reasons it is an attractive solution, especially in rural areas where there are no appropriate facilities. In...
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From user satisfaction to customer loyalty: addressing economic values in user-centered design of on-line services
Publicationartykuł omawia czynniki ekonomiczne wpływające na satysfakcję użytkownika w usługach on-line, a zwłaszcza te, które wpłacają w dłuższej perspektywie na kształtowanie lojalności klienta w stosunku do dostawcy określonych usług on-line. Przeprowadzono oceny eksperckie oraz badania z udziałem użytkowników, które pozwoliły na wskazanie preferencji użytkowników odnośnie czynników ekonomicznych. wykazano, że czynnikiem krytycznych dla...
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Application of gaze tracking technology to quality of experience domain
PublicationA new methodological approach to study subjective assessment results employing gaze tracking technology is shown. Notions of Human-Computer Interaction (HCI) and Quality of Experience (QoE) are shortly introduced in the context of their common application. Then, the gaze tracking system developed at the Multimedia Systems Department (MSD) of Gdansk University of Technology (GUT) is presented. A series of audio-visual subjective...
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Experience-Based Decisional DNA (DDNA) to Support Product Development
PublicationKnowledge and experience are important requirements for product development. The aim of this paper is to propose a systematic approach for industrial product development. This approach uses smart knowledge management system comprising of Set of Experience Knowledge Structure and Decisional DNA (DDNA) along with Virtual Engineering Tools (Virtual engineering object, Virtual engineering process, and Virtual engineering factory)....
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Experience-based Intelligence Augmentation with Decisional DNA: Upcoming direction
PublicationIntelligence amplification systems and technologies have gained significant interest from academia and industry during the past few decades. One of the main reasons behind this trend is the fact that most experts agree that truly intelligent artificial system is yet to be developed. The question increasing often asked is this: Is full replication of human intelligence desirable key aim in intelligence related technology and research?...
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User-System Interaction Design in IT Projects
PublicationMonografia omawia główne wymagania dla interfejsu użytkownika oraz przedstawia przegląd metod przydatnych do projektowania interakcji użytkownik-system, jak i do organizowania współpracy z użytkownikami w projektach informatycznych. Znaczną część monografii poświęcono zagadnieniom projektowania koncepcyjnego oraz testowania i oceny powstających rozwiązań. Szczególne miejsce zajmują różne techniki prototypownia oraz zasady prowadzenia...
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Implementing Virtual Engineering Objects (VEO) with the Set of Experience Knowledge Structure (SOEKS)
PublicationThis paper illustrates the idea of Virtual Engineering Object (VEO) powered by Set of Experience Knowledge Structure (SOEKS) and Decisional DNA (DDNA). A VEO is the knowledge representation of an engineering object, having embodiment of all its associated knowledge and experience within it. Moreover, VEO is a specialization of Cyber-Physical System (CPS) in terms of that its extension in knowledge gathering and reuse, whereas CPS...
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Virtual Engineering Object (VEO): Toward Experience-Based Design and Manufacturing for Industry 4.0
PublicationIn this article we propose the concept, its framework, and implementation methodology for Virtual Engineering Objects (VEO). A VEO is the knowledge representation of an engineering object that embodies its associated knowledge and experience. A VEO is capable of adding, storing, improving, and sharing knowledge through experience. Moreover, it is demonstrated that VEO is a specialization of a Cyber-Physical System (CPS). In this...
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Effect of User Mobility upon Trust Building among Autonomous Content Routers in an Information-Centric Network
PublicationThe capability of proactive in-network caching and sharing of content is one of the most important features of an informationcentric network (ICN). We describe an ICN model featuring autonomous agents controlling the content routers. Such agents are unlikely to share cached content with other agents without an incentive to do so. To stimulate cooperation between agents, we adopt a reputation and trust building scheme that is able...
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A Semiautomatic Experience-Based Tool for Solving Product Innovation Problem
PublicationIn this paper we present the idea of Smart Innovation Engineering (SIE) System and its implementation methodology. The SIE system is semi-automatic system that helps in carrying the process of product innovation. It collects the experiential knowledge from the formal decisional events. This experiential knowledge is collected from the group of similar products having some common functions and features. The SIE system behaves like...
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Journal on Multimodal User Interfaces
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REFERENCE & USER SERVICES QUARTERLY
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SOFTWARE-PRACTICE & EXPERIENCE
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Ella4Life virtual assistant - user centered design strategy - evaluation following labolatory tests
PublicationIn the paper, we summarize the evaluation of Anne4Care system after laboratory tests. A group of end users, seniors over 55 years of age, rated a virtual assistant by completing a questionnaire. The objectives of the pilot evaluations are mainly to assess the feasibility, usability, acceptance and functionality of the system and the ability of the potential target user to use the system and receive valuable information from it...
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Fusion-based Representation Learning Model for Multimode User-generated Social Network Content
PublicationAs mobile networks and APPs are developed, user-generated content (UGC), which includes multi-source heterogeneous data like user reviews, tags, scores, images, and videos, has become an essential basis for improving the quality of personalized services. Due to the multi-source heterogeneous nature of the data, big data fusion offers both promise and drawbacks. With the rise of mobile networks and applications, UGC, which includes...
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Experience Based Decisional DNA (DDNA) to Support Sustainable Product Design
PublicationThis paper presents the idea of providing engineering design knowledge to designers working on sustainable product design and development process. The new product development process often requires significant amount of design knowledge which can be saved and recalled by designers during the design process. This knowledge is very important for successful sustainable product development as it can include material selection, product...
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The concept of experience marketing - examples of practical application (PG_0005962), W, International Design Engineer, sem. 2, zimowy 2023/24
e-Learning CoursesCelem przedmiotu jest zaznajomienie studentów z koncepcją marketingu doświadczeń, będącego coraz częściej obligatoryjną podstawą innowacyjnych strategii marketingowych przedsiębiorstw oraz ukazanie praktycznego zastosowania niniejszej idei (zarządzanie doświadczeniami, strategiczne moduły doświadczeń, mapowanie podróży klienta i pracownika firmy). The aim of the course is to familiarize students with the concept of experience...
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Scalable Computing: Practice and Experience
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Lebenswelt-Aesthetics and Philosophy of Experience
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User -friendly E-learning Platform: a Case Study of a Design Thinking Approach Use
PublicationE-learning systems are very popular means to support the teaching process today. These systems are mainly used by universities as well as by commercial training centres. We analysed several popular e-learning platforms used in Polish universities and find them very unfriendly for the users. For this reason, the authors began the work on the creation of a new system that would be not only useful, but also usable for students, teachers...
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User Authentication by Eye Movement Features Employing SVM and XGBoost Classifiers
PublicationDevices capable of tracking the user’s gaze have become significantly more affordable over the past few years, thus broadening their application, including in-home and office computers and various customer service equipment. Although such devices have comparatively low operating frequencies and limited resolution, they are sufficient to supplement or replace classic input interfaces, such as the keyboard and mouse. The biometric...
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Experience based knowledge representation for Internet of Things and Cyber Physical Systems with case studies
PublicationCyber Physical Systems and Internet of Things have grown significant attention from industry and academia during the past decade. The main reason behind this interest is the capabilities of such technologies to revolutionize human life since they appear as seamlessly integrating classical networks, networked objects and people to create more efficient environments. However, enhancing these technologies with intelligent skills becomes...
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The role of case studies and management experience in the education and personal developement of IT project managers
PublicationThe purpose of this article is to indicate the need for project management experience and knowledge in order to improve the competence of IT project managers. In the first part of the article there is shown the impact of experience on the development of project management skills. Also the need for having historical data about the projects - in order to make better project decisions - is shown in the article.In the following parts...
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Verification of the fit to user profiles for UML tools
PublicationDopasowanie do profilu użytkownika ma wpływ na efektywność pracy użytkownika. W referacie postawiono pytanie, czy narzędzia UML rzeczywiście wspomagają pracę konkretnych ról w procesie wytwarzania oprogramowania. W ramach prac wykonano następujace zadania: opisano profile użytkowników narzędzi UML; wyodrębniono cechy narzędzi UML, które mają wpływ na dopasowanie do profili użytkowników; zaprojektowano model pokazujący związek pomiędzy...
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User authentication based on keystroke dynamics analysis
PublicationW pracy przedstawiono kilka metod, które można wykorzystać do uwierzytelniania użytkowników na podstawie rytmu pisania na klawiaturze. Dwie z opisanych metod wykorzystują miarę odległości zdefiniowaną do porównywania wpisywanych tekstów, natomiast trzecia analizuje parametry rozkładów cech wydobytych z wpisywanych tekstów. Algorytmy te zostały przetestowane na dwóch zbiorach danych. Ponadto oceniona została efektywność metody powstałej...
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Experience-Driven Model of Decision-Making Processes in Project Teams
PublicationThis article presents a model of decision-making processes in project teams. Project teams constitute a specific type of organization appointed to implement a project. Decisions made by project teams result from the methods of project management and best management practices. The authors have undertaken the task of formalizing these processes using the classical method of constructing decision trees. It has been established that...
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Building Dedicated Project Management Process Basing on Historical Experience
PublicationProject Management Process used to manage IT project could be a key aspect of project success. Existing knowledge does not provide a method, which enables IT Organizations to choose Project Management methodology and processes, which would be adjusted to their unique needs. As a result, IT Organization use processes which are not tailored to their specific and do not meet their basic needs. This paper is an attempt to fill this...