Search
Search results for: UNIVERSAL AND CONTEXTUALIZED PUBLIC SERVICE DELIVERY
-
Universal and contextualized public services: Digital public service innovation framework
PublicationIn view of the rising social and economic inequalities, public service delivery should be both universal, i.e. independent of the recipients' social or economic status, and contextualized, i.e. able to compensate for different local needs and conditions. Reconciling both properties requires various forms of innovations, chief among them innovations in digital public services. Building upon the four-stage model underpinning the...
-
Towards Digital Anti-Corruption Typology for Public Service Delivery
PublicationDigital anti-corruption refers to a family of digital technology tools that are used to fight corruption. Many such tools have not performed well in practice due to their non-alignment with forms of corruption they are supposed to fight against and persistence of corruption-enabling conditions. The aim of this paper is to contribute to filling this gap by offering a typology of digital anti-corruption in public service delivery...
-
Identification of Public Service Logic (PSL) and Public Service Motivation (PSM) elements in Open Government Data (OGD) initiatives
PublicationWhile previous research on Open Government Data (OGD) has primarily focused on reuse and adoption, this study aims to explore the implications of the Public Service Logic (PSL) and Public Service Motivation (PSM) dimensions in the context of OGD initiatives. This study is contextualized in Tanzania wherein the OGD initiatives are at an evolving stage. For the present study, the perspectives of the 15 public officials involved in...
-
Digital Public Service Innovation: Framework Proposal
PublicationThis paper proposes the Digital Public Service Innovation Framework that extends the "standard" provision of digital public services according to the emerging, enhanced, transactional and connected stages underpinning the United Nations Global e-Government Survey, with seven example "innovations" in digital public service delivery -- transparent, participatory, anticipatory, personalized, co-created, context-aware and context-smart....
-
Application of Text Analytics in Public Service Co-Creation: Literature Review and Research Framework
PublicationThe public sector faces several challenges, such as a number of external and internal demands for change, citizens' dissatisfaction and frustration with public sector organizations, that need to be addressed. An alternative to the traditional top-down development of public services is co-creation of public services. Co-creation promotes collaboration between stakeholders with the aim to create better public services and achieve...
-
Universal Journal of Public Health
Journals -
Cost efficiency of administrative service in public higher education in Poland
PublicationPurpose: The aim of the study is to determine changes in the cost efficiency of the administration of public higher education in Poland. Design/methodology/approach: The biennial cost Malmquist productivity index was used to study changes in cost efficiency of 58 public higher education institutions in 2014-2016. The results were...
-
Michał Tomasz Tomczak dr hab.
PeoplePh.D. in Social Sciences, Assistant Professor at the Faculty of Management and Economics, Gdańsk University of Technology. He worked as a visiting scholar at the University of North Texas, College of Health and Public Service. He is the first Polish researcher in the field of management who conducted research on neurodiversity and work. Author and coauthor of over 50 publications in the field of Human Resources Management, in particular,...
-
Mobility Oriented Development (MOD): Public-Private Partnership in Urban Parking & Traffic Management with the Use of Autonomous Automobiles, Car-Sharing, Ridesharing Modes of Transport & Mobility as a Service (MaaS)
PublicationThe focus of the following research are relations between mobility technologies and metropolitan (urban and suburban) spatial structures. In this paper the author discusses various urban modes of transport (automobile, mass transit) in the context of emerging technical (autonomous vehicles, self-driving cars and driverless shuttles) and organizational (carpooling, ridesharing, car-sharing, on-demand mobility) solutions for " mobility...
-
A framework of open government data (OGD) e-service quality dimensions with future research agenda
PublicationPurpose This research paper aims to present a framework of open government data (OGD) relating to e-service quality dimensions. In addition, it provides a research agenda for the e-service delivery of OGD. Design/methodology/approach A literature review pertaining to e-service quality with special reference to e-government was delivered to deduce the key dimensions of e-service quality for OGD. Findings Five e-service quality dimensions...
-
A universal standard for health-promoting places. Example of assessment -on the basis of a case study of Rahway River Park
PublicationThe purpose of this paper is to contribute to development of approaches to the evaluation of the design of public open green spaces (POS). This paper presents a universal standard for the design of health-promoting urban places. The standard is a conceptual framework which was developed after visiting over one hundred public parks and therapeutic gardens in Europe and the United States. The universal standard is a simple and...
-
Criteria for evaluation and selection of the best offer for the Contract Engineer service
PublicationThe purpose of the legal regulations regarding public procurement in EU countries is to ensure effective funds' spending. When assessing and selecting the best offer, the contracting entities have at their disposal many different criteria, including non-price criteria. Their proper selection and application is necessary to ensure the high quality of the ordered product, delivery or service. Making an order for intellectual services,...
-
Vital & health statistics. Series 3, Analytical and epidemiological studies / [U.S. Dept. of Health and Human Services, Public Health Service, National Center for Health Statistics]
Journals -
A method of the UMTS-FDD network design based on universal load characteristics
PublicationIn the paper an original method of the UMTS radio network design was presented. The method is based on simple way of capacity-coverage trade-off estimation for WCDMA/FDD radio interface. This trade-off is estimated by using universal load characteristics and normalized coverage characteristics. The characteristics are useful for any propagation environment as well as for any service performance requirements. The practical applications...
-
Integrating heterogeneous systems with high-dependability requirements by means of web services
PublicationWeb services are commonly used on boundaries of heterogeneous components in Service Oriented Architecture (SOA) as they provide a universal communication channel not bound to any particular programming language or run-time platform. This paper describes how web services can be used to integrate heterogeneous systems which serve purposes requiring high dependability, reliability and availability. Examples of such systems include...
-
State of the Art of Automated Buses
PublicationUrban transportation in the next few decades will shift worldwide towards electrification and automation, with the final aim of increasing energy efficiency and safety for passengers. Such a big change requires strong collaboration and efforts among public administration, research and stakeholders in developing, testing and promoting these technologies in the public transportation. Working in this direction, this work provides...
-
Lack of control over work and organizational citizenship behavior: overwork climate as a suppressor variable
Open Research DataThis study investigates a suppressor effect in the relationship between lack of control over work and organizational citizenship behavior (OCB). Suppressor effects operate when the addition of a predictor (in our study it is an overwork climate) increases the predictive power of another variable (lack of control over work) in predicting an outcome variable...
-
Law regulation in Poland related to biofuels
PublicationThe situation in the area of using biofuels in transport mostly the law aspects was presented and discussed. In Poland there are various legal issues with biofuel production, examination and use. These include among the others: quality inspection, production costs and market prices of biofuels, forms of public and legal service for biofuel producers or programs of biofuels promotion. In order to popularise biofuels it is significant...
-
A taxonomy of challenges to resilient message dissemination in VANETs
PublicationInter-vehicular communications is seen as a promising solution to a number of issues related with public road safety, road congestion management, and infotainment. However, Vehicular Ad-hoc NETworks (VANETs) characterized by high mobility of vehicles and facing a number of other issues related with high frequency wireless communications and network disconnections, encounter major challenges related with reliability of message delivery....
-
EGNOS-based GNSS receiver for precise positioning in restricted areas
PublicationPositioning accuracy is very important in many areas, whereas the typical GPS receiver accuracy is often not sufficient. The European Geostationary Navigation Overlay Service (EGNOS), Europe’s first venture into satellite navigation, improves the open public service offered by the Global Positioning System (GPS). As a satellite navigation augmentation system, EGNOS improves the accuracy of GPS by providing a positioning accuracy...
-
A Novel Multicast Architecture of Programmable Networks
PublicationIn the paper a multicast architecture for programmable networks based on separation of group management and network control tasks is proposed. Thanks to this separation, services which want to make use of multicast communications no longer have to implement low-level network functionalities and their operation is greatly simplified. Abstracting service’s view of the network into a fully connected cloud enables us to transparently...
-
Applying a Mesoscopic Transport Model to Analyse the Effects of Urban Freight Regulatory Measures on Transport Emissions—An Assessment
PublicationSustainable urban freight management is a growing challenge for local authorities due to social pressures and increasingly more stringent environmental protection requirements. Freight and its adverse impacts, which include emissions and noise, considerably influence the urban environment. This calls for a reliable assessment of what can be done to improve urban freight and meet stakeholders’ requirements. While changes in a transport...
-
A Assessment of Management Efficiency in Local Administrative Offices: Case Study Poland
PublicationThe analysis of management efficiency is an important element in evaluating the functioning of public administration from an economic point of view. In order to achieve greater efficiency of the management process, and thus the quality in public administration, it is important to analyze and evaluate its elements. Modern research usually covers individual elements, parts of the management process. However, the current study proposes...
-
Development of a simulation model of the activities of a transport and forwarding enterprise in the organization of international road cargo transportation
PublicationThe object of this study is the process of planning the work of a transport and forwarding company when serving different categories of customers who need organizational support for the delivery of goods by road transport in international traffic. The solved problem is due to the need to devise recommendations for organizing the work of forwarders when interacting with customers of transport and forwarding services that export...
-
Volunteering in the front line of the Ukrainian refugee crisis. A brief report from Poland
PublicationThis study aims to analyse the experiences and motivations of volunteers who supported Ukrainian refugees who fled to Poland. Our study was conducted among 196 volunteers in Poznan, Poland who answered questions regarding their experiences with voluntary service during the current refugee crisis and the reasons they became involved in volunteer efforts.We found that although the Polish state had no prior experience in welcoming...
-
Mobile Networks' Analysis in Terms of QoS Performance Assessment
PublicationQuality of service (QoS) assessment is one of the basic processes carried out by mobile network operators (MNOs) and regulators of the telecommunications market. Usually, professional companies carry out measurements for various country areas and use cases (scenarios). In this paper, we show exemplary measurement results carried out in drive tests in the vicinity of the Polish capital by a professional company. The measurement...
-
A system of visualization of operational situation on digital maps for mobile units of the Border Guards
PublicationBorder guards have to be equipped with technology enabling a communication, an acquisition, an exchange, and a visualization of data in different operational situations. This also applies to the staff, which is located on mobile units such as ground vehicles, aircrafts and vessels. Within the project realized for the Polish Border Guard and financed by The National Centre for Research and Development, a system was designed and...
-
Blockchain based Secure Data Exchange between Cloud Networks and Smart Hand-held Devices for use in Smart Cities
PublicationIn relation to smart city planning and management, processing huge amounts of generated data and execution of non-lightweight cryptographic algorithms on resource constraint devices at disposal, is the primary focus of researchers today. To enable secure exchange of data between cloud networks and mobile devices, in particular smart hand held devices, this paper presents Blockchain based approach that disperses a public/free key...
-
Wybrane elementy logistycznej obsługi klienta
PublicationMarketing relacji zakłada wynegocjowaną obietnicę obsługi, która na rynku transportu miej-skiego oznacza pewność zrealizowania usługi przewozowej dla określonego pasażera, w danej relacji, danym środkiem transportu, po określonej cenie, w oczekiwanych warunkach przewozu i w założonym przez organizatora transportu zbiorowego czasie. Uniwersalność zasad obsługi klienta powoduje, że Zarząd Komunikacji Miejskiej w Gdyni od początku...
-
The Changing Nature of In‐Between Spaces in the Transformation Process of Cities
PublicationIn the in‐between spaces of cities, there are many problems of various nature and scale: functional, spatial, economic, environmental, visual, and social. There are also some hidden potentials that can be activated. The aim of the article is to explore the possibilities of solving existing problems and to show the possibilities of using the potentials of in‐between spaces with regard to the changing nature of a city. The article,...
-
Practical Approach to IP Scheduled Throughput Measurements in Dual Connectivity Systems
PublicationIP scheduled throughput defined according to 3GPP TS 36.314 reflects user throughput regardless of traffic characteristics, and therefore has become one of the most important indicators for monitoring Quality of Service (QoS) of the end user in Evolved Universal Terrestrial Radio Access Network (E-UTRAN). However, networks built on a distributed architecture make the above definition impossible to be applied directly due to the...
-
Rola nowego tramwaju wodnego w Gdańsku
PublicationStreszczenie Tramwaj wodny – środek miejskiej komunikacji zbiorowej czy jednostka przewozów turystyczny? Identyfikacja, zestawienie i analiza czynników transportu nowopowstałej usługi przewozowej z komunikacją miejską i przewozem turystycznym tj. :cennik biletów, sposobu dystrybucji biletów, czasu przejazdu dostępności, przebieg trasy i częstotliwości kursowania. Wskazanie funkcji przewozowej tramwaju wodnego w Gdańsku.
-
Study Analysis of Transmission Efficiency in DAB+ Broadcasting System
PublicationDAB+ is a very innovative and universal multimedia broadcasting system. Thanks to its updated multimedia technologies and metadata options, digital radio keeps pace with changing consumer expectations and the impact of media convergence. Broadcasting analog and digital radio services does vary, concerning devices on both transmitting and receiving side, as well as content processing mechanisms. However, the biggest difference is...
-
The principles of arturbain.fr for teaching sustainable urban design
PublicationThe article is an attempt to show how important it is in the contemporary education of architecture students to use an ordered repertoire of principles and concepts of a universal nature, at the same time, pointing to the new directions of solutions and answers to the problems of the 21st century. This task is implemented by the French Association L'Arturbain dans les Territoires. It is accompanied by an idea consisting in observing...
-
KOALA Graph Theory Internet Service
PublicationKOALA has been created with the idea of C++ library templates, implementing a broad set of procedures in the fields of algorithmic graph theory and network problems in discreate optimization. During the C2NIWA project, a library has been greatly ectended, the code refactored and enclosed with the internet service available in the public repository of thr project. Today it contains interconnected educational materials in the form...
-
ARCHITECTURE IN BRANDING AND OVERBRANDING PROCESS. HOW GLOBALIZATION INFLUENCED ARCHITECTURE QUALITY.
PublicationGlobalization is unification. In the field of architecture and in the social structure alike, the globalization leads to a blending of economies and cultures that produces uniformly branded public space as a response to universal assumptions of integration and correlation. While branding consists in creating a recognizable and outstanding image a strong contradiction exists between both of these approaches. As a result, regional...
-
Effects of the Covid-19 travel restrictions on metropolises mobility: empirical evidence from the Tricity metropolis (Poland)
PublicationThis paper aims to assess changes in mobility and modal shift caused by COVID-19 travel restrictions among the residents of Gdańsk Bay Metropolis (Poland). Measurement’s moments were assumed in periods differing in the level of restric- tions. The computer-assisted telephone interview (CATI) was carried out in November and December 2020. The results did not confirm the expected modal shift. However, significant changes in the number...
-
Construction of a simulation model of goods delivery in international road transportation taking into account the functioning efficiency of logistics supply chain
PublicationThe object of this study is the process of goods delivery in international road transport using various types of logistics chains. The problem being solved is due to the need to develop recommendations for exporters of goods to reformat or design new supply chains during wartime. The expediency of organizing foreign trade operations by the cargo owners' own forces or with the involvement of enterprises providing logistics consulting...
-
MARKETING STRATEGY - SPACE AS A PRODUCT.ARCHITECTURE AS A MARKETING DEVICE.
PublicationSpace has its measurable financial value. From the economic point of view place can be treated as a product that fights for appearing in tourists' and investors' consciousnesses. Space - treated as the object of demand and supply - becomes an element in a marketing game. To reach its maximal value the given space should be competitive to other spaces, from which it wants to stand out. However, in the field of architecture - and...
-
Architecture of ecumenical spaces in public buildings in the 21st century: Links among the architecture of multi-faith spaces, their names, and the functions they serve in Polish airports
PublicationThis study explores the architecture and arrangement of prayer spaces in public buildings. It examines whether Polish airports have prayers spaces and whether a correlation exists between the name (e.g., “multi-faith space,” “place of prayer,” and “place of focus”) and design. The study is supported by analyses of ecumenical spaces, which have recently been brought into service andwhere a visible symbiosis exists between their...
-
Justyna Borucka dr inż. arch.
PeopleJustyna Borucka is an Assistant Professor at the Faculty of Architecture, Gdańsk University of Technology, Coordinator of Erasmus Programme and International Cooperation and since 2016 a Vice-Dean for Development. She is also board member of Polish Architects Association (SARP o.Wybrzeże). Her research focused on theory of architecture and strategies for urban renewal with the special impact of interdisciplinary relationships...
-
Discovery of Stylistic Patterns in Business Process Textual Descriptions: IT Ticket Case
PublicationGrowing IT complexity and related problems, which are reflected in IT tickets,create a need for new qualitative approaches. The goal isto automate the extraction of main topics described in tickets in order to provide high quality support for the IT process workers and enablea smooth service delivery to the end user. Present paper proposes a method of knowledge extraction in a form of stylistic patterns in business...
-
Innovative Railway Stations
PublicationIn relation to modern demographic trends, evolving technologies and environmentfriendly solutions increases the potential of rail considered as sustainable form of public transport. Contemporary tendencies of designing railway stations in Europe are focused on lowering energy consumption and reducing carbon emission. The main goal of the designers is to create a friendly and intuitive space for its users and at the same time a...
-
Traffic Model of IMS/NGN Architecture with Transport Stratum Based on MPLS Technology
PublicationGrowing expectations for a fast access to information create strong demands for a universal telecommunication network architecture, which provides various services with strictly determined quality. Currently it is assumed that these requirements will be satisfied by Next Generation Network (NGN), which consists of two stratums and includes IP Multimedia Subsystem (IMS) elements. To guarantee Quality of Service (QoS) all NGN stratums...
-
Method for Assessing Rail Transport Competitiveness in Poland and the United Kingdom
PublicationBoth in Poland and United Kingdom, as well as worldwide, railways have to compete with other modes of transport, and the rail industry seeks for possibilities of achieving a competitive advantage over them. Thus, there is a need for methods for assessment of rail transport competitiveness and detection of areas for improvement. This paper presents a method developed for the Polish regional transport market and verified according...
-
Assessing historical church tower asymmetry using point cloud spatial expansion
PublicationChurch towers are key cultural heritage. In theory, towers are vertical, while facade elements are symmetrically positioned around the tower axis. However, during service of a structure, building and lifetime conditions cause deviations, with associated risks. Laser scanning point clouds can be used to assess the structural state but a universal approach was missing. The proposed algorithm first estimates the tower inclination,...
-
Architektura współczesnego muzeum i jej znaczenie dla tożsamości krajobrazu miasta = The Architecture of Contemporary Museum and its Significance for the Identity of the Urban Landscape
PublicationArtykuł dotyczy architektury współczesnych muzeów, które pod koniec XX w. przeszły znaczący rozwój jako instytucje publiczne. Oprócz specyficznych wymagań technicznych, funkcjonalnych, estetycznych i kulturowych, ich charakterystyczną cechą jest wzrastające zapotrzebowanie na przestrzeń dodatkową służącą edukacji, odpoczynkowi, rozrywce i strefie komercyjnej (handlu i usług). Atrakcyjna przestrzeń publiczna zapewnia dostęp do wszystkich...
-
The youth in polish legations and government
PublicationUntil the 2015 elections, youth policy in Poland was treated as a separate domain. There is no uniform legal basis concerned with the matters of young people. Youth rights are dealt with in several articles of the Constitution of the Republic of Poland as well as a number of Acts: on Public Administration Branches, on the Education System, on Higher Education, on Employment Promotion and Labour Market Institutions, on NFZ General...
-
Information-driven network resilience: Research challenges and perspectives
PublicationInternet designed over 40 years ago was originally focused on host-to-host message delivery in a best-effort manner. However, introduction of new applications over the years have brought about new requirements related with throughput, scalability, mobility, security, connectivity, and availability among others. Additionally, convergence of telecommunications, media, and information technology was responsible for transformation...
-
INTERNAL DETERMINANTS OF FIRMS’ INNOVATIVENESS
PublicationThis article presents an analysis of the determinants of a firm’s innovativeness deriving from its internal potential and characteristics. The analysis is based on research carried out on 1355 firms that applied for public subsidies from the Innovative Economy Operational Program in 2014. The methods applied are logit regression, comparative analysis and literature review. The analysis is structured ac- cording to Bielski’s model...