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Katedra Informatyki w Zarządzaniu
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Rok 2022
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Validating the Rules of Government Automation
PublikacjaThere is growing evidence on the benefits and risks of government automation, and how should government organizations proceed with automation when the benefits outweigh the risks. This evidence was recently consolidated into the "rules of government automation", part of the project funded by the Inter-American Development Bank. The project uncovered that the combined nature of government work and its transformation into digital...
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Trust and Distrust in e-Democracy
PublikacjaIn the digital government research literature, the concept of trust is typically used as a precondition for the adoption of digital technology in the public sector or an outcome of a roadmap leading up to such adoption. The concept plays a central role in many decisions linked to the planning, adoption and management of the public sector technology. In contrast, the concept of distrust is almost neglected in such literature but,...
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Trust and Distrust in e-Democracy
PublikacjaIn the digital government research literature, the concept of trust is typically used as a precondition for the adoption of digital technology in the public sector or an outcome of a roadmap leading up to such adoption. The concept plays a central role in many decisions linked to the planning, adoption and management of the public sector technology. In contrast, the concept of...
Rok 2016
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UWARUNKOWANIA APLIKACYJNE KONCEPCJI PUNKTÓW STEROWANIA JAKOŚCIĄ NA PRZYKŁADZIE USŁUG PRALNICZYCH
PublikacjaW artykule tym zaprezentowano charakterystykę procesu w profesjonalnej pralni chemicznej. Jako cel przyjęto identyfikację i opis zasadniczych punktów sterowania jakością (PSJ) w tego typu procesach. Przedstawiono też informacje, jak działania formalizujące PSJ przełożyły się na efekty konkretnej organizacji świadczącej usługi pralnicze
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Utilising IT-based systems in regatta management
PublikacjaThe development and increasing accessibility of new technologies has brought changes to the management of sailing regattas. Organisational and promotional difficulties faced by the organisers are now being tackled with software-based systems. This article considers various information technology (IT) systems, designed to support the organisation and presentation of sailing regattas and explores how they are perceived by regatta...
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Trigger-based Model to Assess the Readiness of IT Organizations to Agile Transformation
PublikacjaThe process of change the method of project management from waterfall to agile is called “agile transformation” (AT). The decision to agile transformation is undertaken based on many different factors. Many companies decide to abandon classic, waterfall methodology for agile without prior analysis. This approach makes the processes of agile transformation is hard to control and frequently the implementation of agile fails. The...
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THRIVING AND JOB SATISFACTION IN MULTICULTURAL ENVIRONMENTS OF MNCS
PublikacjaPurpose of the article The aim of the paper is to analyze the relationship between thriving and job satisfaction in multicultural environments of multinational corporations (MNCs). Methodology/methods The quantitative cross-sectional study was conducted on the sample of 128 individuals from subsidiaries of various MNCs located in Poland involved in intercultural interactions. Scientific aim The aim of this study was to examine...
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The work-family interface: Job demands, work engagement and turnover intentions of Polish nurses
PublikacjaA conflict between one's professional life and one's family life may lead to lower well-being both at work and home. Most nurses are women who have traditionally reconciled their professional life with family life. One aim of this study was to examine the relationships between the work-family conflict (WFC),the family-work conflict (FWC), and the perception of job demands (quantitative workload and interpersonal conflicts at work)....
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The Use of an Ontotrigger for Designing the Ontology of a Model Maturity Capsule
PublikacjaThe aim of this work is to give the definition and present the possibility of applying (introduced and defined here) ontotriggers to design the ontology of a maturity capsule used in the assessment of IT projects. The complexity of designing ontology processes raises the question of whether there is a need for designing ontologies in a situation where it is possible to map them. The work is divided into four main parts. The first...
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The Reference Model of Tools Adaptation in the Perspective of Technological Agile Transformaton in IT Organizations
PublikacjaThe scientific aim of the presented paper is the analysis of agile transformation processes in IT organizations in technological perspective of such transformation. The phenomenon of agile transformation becomes a complex challenge for an IT organization, since it has not been analysed in detail so far. There is not any research on the readiness of IT organizations for the realization of agile transformation processes, and such...
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The Method of a Two-Level Text-Meaning Similarity Approximation of the Customers’ Opinions
PublikacjaThe method of two-level text-meaning similarity approximation, consisting in the implementation of the classification of the stages of text opinions of customers and identifying their rank quality level was developed. Proposed and proved the significance of major hypotheses, put as the basis of the developed methodology, notably about the significance of suggestions about the existence of analogies between mathematical bases of...
Rok 2014
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Usługi w chmurze – nowe możliwości i nowe zagrożenia
PublikacjaCelem pracy jest omówienie zmian zachodzących na rynku usług udostępnianych przez Internet. Wskazanie praktyk związanych z ich wykorzystaniem oraz omówienie szans i zagrożeń, jakie tym zmianom towarzyszą. W efekcie zaproponowanie rozwiązań optymalnych ze względu na możliwości wykorzystania przez klienta oraz ocena ich wpływu na możliwości rozwoju przedsiębiorstwa. W prezentowanej pracy zastosowano metodę studium przypadku uzupełnioną...
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The use and development of e-learning systems in educational projects
PublikacjaThe article introduces the problem of usage and development of e-learning systems among Polish universities. Easily accessible internet and IT development led to changes in education. Through the use of IT tools, e-learning has become an increasingly popular form of education. Presently, majority of Polish universities use an e-learning system of their own choosing designed to support the didactic processes. The goal of the article...
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The role of case studies and management experience in the education and personal developement of IT project managers
PublikacjaThe purpose of this article is to indicate the need for project management experience and knowledge in order to improve the competence of IT project managers. In the first part of the article there is shown the impact of experience on the development of project management skills. Also the need for having historical data about the projects - in order to make better project decisions - is shown in the article.In the following parts...
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THE ONLINE APPLICATION AND E-LEARNING IN THE COMPETENCE-BASED MANAGEMENT IN PUBLIC ADMINISTRATION ORGANIZATIONS
PublikacjaThe integration of effective management of work-related processes and utilization of human resources potential leads to the development of organization. The purpose of this paper was to examine how the principles of competences-based management can be introduced to enhance organization’s effectiveness in human resources management. A model of assessment and development of competences-based management, embracing an online application...
Rok 2012
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Usługi on-line w kontekście mobilnym - jakościowe badanie obserwacyjne
PublikacjaArtykuł przedstawia wyniki badania obserwacyjnego, majacego na celu zidentyfikowanie czynników kształtujących u użytkowników chęć skorzystania z usług on-line za pomocą urządzeń mobilnych takich jak smartfon, tablet lub laptop. Przeprowadzono badania obserwacyjne, w których użytkownicy (7 osób) przez 14 dni notowali swoją aktywność w zakresie korzystania z usług on-line z dostępnych urządzeń w powiązaniu z czynnikami uznawanymi...
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Usługi on-line. Jakość, interakcje, satysfakcja klienta.
Publikacja...
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The structure of knowledge resources supporting a model of IT technologies architecture = Struktury zasobów wiedzy wspierających model architektury technologii IT
PublikacjaThis paper introduces an abstract model for tools used in the software engineering process. The main goal of the research is to develop a universal model which allows a description of tools used in the process. The model supports a decision making process and gives an option to choose the best tooling for the situation. The model considers many factors including, but not exclusive to, the company structure, project environment...
Rok 2009
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Usługa oraz model dekompozycji - teoretyczne podstawy usługowego zarządzania organizacją wsparcia IT
PublikacjaRozdział omawia fundamentalne dla usługowego modelu zarządzania organizacją IT pojęcie usługi. Opisuje podstawowe typy jej atrybutów oraz wprowadza funkcję wyróżniającą wykorzystaną do kategoryzacji usług. W dalszej części ukazany jest ogólny model dekompozycji usługi i jego wersję bazującą na ograniczeniach implementacji modelu w CMDB. Publikacja podsumowuje otrzymane wyniki i wskazuje dalsze kierunki badań dotyczące w szczególności...
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Three-dimensional conceptual model for service-oriented simulation
Publikacjan this letter, we propose a novel three-dimensional conceptual model for an emerging service-oriented simulation paradigm. The model can be used as a guideline or an analytic means to find the potential and possible future directions of the current simulation frameworks. In particular, the model inspects the crossover between the disciplines of modeling and simulation, service-orientation, and software/systems engineering. Finally,...
Rok 2023
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Using Isolation Forest and Alternative Data Products to Overcome Ground Truth Data Scarcity for Improved Deep Learning-based Agricultural Land Use Classification Models
PublikacjaHigh-quality labelled datasets represent a cornerstone in the development of deep learning models for land use classification. The high cost of data collection, the inherent errors introduced during data mapping efforts, the lack of local knowledge, and the spatial variability of the data hinder the development of accurate and spatially-transferable deep learning models in the context of agriculture. In this paper, we investigate...
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Tweet you right back: Follower anxiety predicts leader anxiety in social media interactions during the SARS-CoV-2 pandemic
PublikacjaRecent research has shown that organizational leaders’ tweets can influence employee anxiety. In this study, we turn the table and examine whether the same can be said about followers’ tweets. Based on emotional contagion and a dataset of 108 leaders and 178 followers across 50 organizations, we infer and track state- and trait-anxiety scores of participants over 316 days, including pre- and post the onset of the SARS-CoV-2 pandemic...
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Towards High-Value Datasets Determination for Data-Driven Development: A Systematic Literature Review
PublikacjaOpen government data (OGD) is seen as a political and socio-economic phenomenon that promises to promote civic engagement and stimulate public sector innovations in various areas of public life. To bring the expected benefits, data must be reused and transformed into value-added products or services. This, in turn, sets another precondition for data that are expected to not only be available and comply with open data principles,...
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Towards a Framework for Context Awareness Based on Textual Process Data
PublikacjaContext awareness is critical for the successful execution of processes. In the abundance of business process management (BPM) research, frameworks exclusively devoted to extracting context from textual process data are scarce. With the deluge of textual data and its increasing value for organizations, it be-comes essential to employ relevant text analytics techniques to increase the awareness of business process (BP) workers,...
Rok 2011
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User-System Interaction Design in IT Projects
PublikacjaMonografia omawia główne wymagania dla interfejsu użytkownika oraz przedstawia przegląd metod przydatnych do projektowania interakcji użytkownik-system, jak i do organizowania współpracy z użytkownikami w projektach informatycznych. Znaczną część monografii poświęcono zagadnieniom projektowania koncepcyjnego oraz testowania i oceny powstających rozwiązań. Szczególne miejsce zajmują różne techniki prototypownia oraz zasady prowadzenia...
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Usability in Poland
PublikacjaRozdział prezentuje przegląd aktualnej aktywności badawczej, dydaktycznej i praktycznej dotyczącej jakości użytkowej (ang. usability) systemów informatycznych. Przegląd dotyczy polskich instytucji akademickich oraz polskiej branży IT według stanu na rok 2009. Zostały kolejno omówione rys historyczny, stan aktualny oraz perspektywy na przyszłość, jak i wiodące polskie instytucje badawcze prowadzące projekty dotyczące jakości użytkowej...
Rok 2015
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User interface prototyping. Techniques, methods and tools
PublikacjaCurrently, for interactive applications their usability and ergonomics of the user interface (UI) are critical factors for achieving users' acceptance.
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User -friendly E-learning Platform: a Case Study of a Design Thinking Approach Use
PublikacjaE-learning systems are very popular means to support the teaching process today. These systems are mainly used by universities as well as by commercial training centres. We analysed several popular e-learning platforms used in Polish universities and find them very unfriendly for the users. For this reason, the authors began the work on the creation of a new system that would be not only useful, but also usable for students, teachers...
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Udział podmiotów gospodarczych determinantą transformacji współczesnego miasta w kierunku inteligentnego miasta
PublikacjaWraz ze wzrostem populacji, miasta dotykają złożone problemy. Skalę problemu ilustrują liczby: w 2008 r. na terenach zurbanizowanych żyło ponad 50% światowej populacji, czyli około 3,3 mld ludzi, zaś do 2030 r. prognozuje się wzrost liczby ich mieszkańców do ok. 5 mld. Jedną z koncepcji poprawy warunków życia jest koncepcja smarc city (SC) - inteligentnego miasta.
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Toward knowledge-grid model for academic purposes
PublikacjaNowadays we face a huge amount of data and information sharing on the Web by different users worldwide. For example, the academic environment is one of such places where teachers share and manage knowledge for groups of students. This paper proposes a multi-dimensional knowledge space model, designed to distribute and manage knowledge resources efficiently. We view our model as a foundation of a knowledge grid platform. Two crucial...
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Thriving in multicultural work settings
PublikacjaOwing to globalization and the global mobility of workforce, working in multicultural environments has become a daily reality for an increasing number of manpower. Such an environment does introduce unique challenges to individuals, enabling some of them to thrive. The aim of the paper, therefore, is to explore the antecedents of thriving and its components in multicultural work settings of multinational corporations (MNCs). The...
Rok 2013
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Usability and relational factors in user-perceived quality of online services
PublikacjaThe purpose of this paper is to identify the key determinants of con-sumer-perceived usability of online service websites and their impact on e-loyalty potential, expressed by customer’s willingness to return and to recommend the website to others. In this experimental usability study fifteen video-recorded users performed specific tasks in financial, travel and health online service websites. After completing the tasks users filled...
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Uniwersyteckie Centrum Kompetencyjne Technologii Oprogramowania
PublikacjaPoniższy rozdział stanowi rodzaj case study, gdzie na przykładzie Uniwersyteckiego Centrum Kompetencyjnego Technologii Oprogramowania funkcjonującego przy Politechnice Gdańskiej przedstawiona została koncepcja powoływania i funkcjonowania centrów rozwijania technologii informatycznych tworzony przy uczelniach wyższych przy współpracy z partnerami biznesowymi. Przedstawione zostały potrzeby powoływania takich jednostek organizacyjnych,...
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Trendy w e-usługach
PublikacjaW artykule przedstawiono trendy w sektorze e-biznesu pokazujące perspektywy zmian w usługach. Zwrócono uwagę jak zmienia się podejście do samego procesu usługi, jak zmienia się sposób świadczenia samej usługi. Autor przedstawia trendy nie tylko związane z zastosowaniem nowoczesnych technologii, ale również związane z otwieraniem nowych segmentów rynku jakimi są np. społeczności. W wyniku analizy przytoczonych przykładów wykorzystania...
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The Towers of Hanoi as a Cyber-Physical System Education Case Study
Publikacjacps
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The role of rewards and demands in burnout among surgical nurses
PublikacjaObjective: Job rewards have both, an intrinsic and an extrinsic motivational potential, and lead to employees’ development as well as help them to achieve work goals. Rewards can balance job demands and protect from burnout. Due to changes on the labour market, new studies are needed. The aim of our study was to examine the role of demands and individual rewards (and their absence) in burnout among surgical nurses. Materials and...
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THE MANAGEMENT OF DESIGNING PROCESSES IN THE CREATION OF THE KNOWLEDGE BASE SYSTEM : Proceedings of International Computer Science Convention
Publikacja...
Rok 2018
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TRWAŁOŚĆ PROJEKTU ERASMUS+ SP4CE - STUDIUM PRZYPADKU
PublikacjaProjekt ERASMUS+ Partnerstwo Strategiczne na Rzecz Kreatywności i Przedsiębiorczości (ang. Strategic Partnership for Creativity and Entrepreneurship - SP4CE) dotyczył wdrażania i upowszechniania innowacyjnych rozwiązań wzmacniających współpracę europejską w dziedzinie kształcenia i szkolenia zawodowego. Działania projektowe były związane z promowaniem innowacyjnych praktyk w edukacji oraz szkoleniach poprzez wspieranie spersonalizowanych...
Rok 2021
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Transforming a Traditional, Family-Run Car Dealership into a Digital-Era Modern Service Provider
PublikacjaThe automotive industry today faces multiple challenges. The automotive market is characterised by frequent changes and technological developments in comfort and safety of travel by all types of vehicles. The division between traditional and modern services is related to their susceptibility to technological progress. We should differentiate between two types of technology: technology used directly in vehicles and technology utilized...
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To i-vote or not to i-vote: Drivers and barriers to the implementation of internet voting
PublikacjaThis paper investigates the drivers and barriers of internet voting and the implications of a global pandemic for the development of the respective technology. In contrast to the expected uptake in the early 2000s of internet voting, the technology is still rather seldomly used in election systems around the world. The paper at hand explores the different forces that drive or impede internet voting adoption from a political, social,...
Rok 2020
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Towards Synthetic and Balanced Digital Government Benchmarking
PublikacjaReliable benchmarking is essential for effective management of the government digitalization efforts. Existing benchmarking instruments generally fail to support this target. One problem is the diversity of instruments, resulting in a split image of digital progress and adding ambiguity to policy decisions. Another problem is disconnect in assessing progress between digital and traditional “analog” governance, lending support to...
Rok 2010
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Towards Methodology for User Experience Measurement in On-line Services
PublikacjaArtykuł prezentuje wyniki badań, których celem była identyfikacja czynników kształcących jakość postrzeganą wybranych usług on-line udostępnianych przez Internet oraz ocena wpływu czynników kształtujących lojalność ich użytkowników. Badania wykazały, że czynnikami najbardziej istotnymi są: ''atrakcyjna cena'', następnie ''poczucie bezpieczeństwa'' oraz ''wyczerpująca informacja'', a w dalszej kolejności ''wygoda'' korzystania z...
Rok 2019
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Towards Digital Anti-Corruption Typology for Public Service Delivery
PublikacjaDigital anti-corruption refers to a family of digital technology tools that are used to fight corruption. Many such tools have not performed well in practice due to their non-alignment with forms of corruption they are supposed to fight against and persistence of corruption-enabling conditions. The aim of this paper is to contribute to filling this gap by offering a typology of digital anti-corruption in public service delivery...
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Towards a Smart Sustainable City Roadmap
PublikacjaThis workshop of the CAP4CITY (Erasmus+ Strengthening Governance Capacity for Smart Sustainable Cities) project is to promote and stimulate the discussion and networking in the area of Digital Government. Smart Sustainable Cities and related concepts of Digital, Intelligent and Smart Cities represent a progression of how cities around the world apply digital technology to serve their populations, pursue sustainable socio-economic...
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Threat intelligence platform for the energy sector
PublikacjaIn recent years, critical infrastructures and power systems in particular have been subjected to sophisticated cyberthreats, including targeted attacks and advanced persistent threats. A promising response to this challenging situation is building up enhanced threat intelligence that interlinks information sharing and fine-grained situation awareness. In this paper a framework which integrates all levels of threat intelligence...
Rok 2017
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Towards better understanding of context-aware knowledge transformation
PublikacjaConsidering different aspects of knowledge functioning, context is poorly understood in spite of intuitively identifying this concept with environmental recognition. For dynamic knowledge, context especially seems to be an essential factor of change. Investigation on the impact of context on knowledge dynamics or more generally on the relationship between knowledge and its contextual interpretation is important in order to understand...
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Thriving in multicultural workplace
PublikacjaThriving at work is defined as the psychological state that links both a sense of vitality and learning. The vitality component of thriving may be seen as positive energy, while learning enhances a sense of competence and efficacy. Thriving sheds new light on individual psychological functioning and the experience of growth in the work context. Thriving at work promotes growth through playing an active role in interaction with...
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The Principles of Model Building Concepts Which Are Applied to the Design Patterns for Smart Cities
PublikacjaThe involvement of citizens into decision-making processes is one of the main features of smart cities. Such commitment is reflected in the form of requirements towards the city, and the benefits which are expected from the city. Requirements and benefits are thus the primary language of communication between decision-makers and urban residents. To develop such a language, it becomes necessary to develop design patterns for Smart...
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The lemniscate knowledge flow model
PublikacjaKnowledge is seen as one of the main resources for organizations providing knowledge-intensive services. Therefore, sharing and reusing are the main goals of modern knowledge management (KM) approach, driven by information and communication technologies (ICT). However, one can ask for the details in order to provide means and tools to design and deploy environment able to fulfil these two goals. We observed that occurred interactions...
Rok 2024
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The role of governance to support smart community development: a systematic literature review
PublikacjaThis paper studies the interaction between the smart community and smart governance concepts to elaborate on the role of governance to support local governments in developing smart communities’ strategies and solutions. We perform a systematic literature review to analyse how the concept of smart community has advanced in terms of its definitions, context, benefits, challenges, and enablers and propose a unified term with a focus...