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Search results for: E-BUSINESS MODELS
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How can systems thinking help us in the COVID‐19 crisis?
PublicationThe COVID-19 pandemic outbreak remains one of the most influential events in the global economy over the recent years. While being primarily public health related, it has a tremendous impact on many other aspects, including business management. Many businesses were forced to introduce rapid changes to their business models in order to survive. The aim of this paper is to show the complexity and interrelations of changes triggered...
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Talents, Competencies and Techniques of Business Analyst: A Balanced Professional Development Program
PublicationThis paper presents preliminary results of action research in which we search for fundamentals of an universal theory of balanced approaches to software process. It is developed on the basis of balanced approach for professional development program for business analysts which integrates approaches oriented on talents, competencies and techniques. This paper includes the description of key concepts in background approaches, components...
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ICT-enabled circular economy: conceptualising the links
PublicationThis chapter sets conceptual backgrounds regarding the potentially emerging causal links between digital technologies and circular economy ideas implementation. We argue that digital technologies may constitute an effective element enabling the transformation from linear to circular and environmentally friendly economic activities. This work draws the general picture at the macro and micro level. The macro perspective shows how...
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DUABI - Business Intelligence Architecture for Dual Perspective Analytics
PublicationA significant expansion of Big Data and NoSQL databases made it necessary to develop new architectures for Business Intelligence systems based on data organized in a non-relational way. There are many novel solutions combining Big Data technologies with Data Warehousing. However, the proposed solutions are often not sufficient enough to meet the increasing business demands, such as low data latency while still maintaining high...
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Sampling-based novel heterogeneous multi-layer stacking ensemble method for telecom customer churn prediction
PublicationIn recent times, customer churn has become one of the most significant issues in business-oriented sectors with telecommunication being no exception. Maintaining current customers is particularly valuable due to the high degree of rivalry among telecommunication companies and the costs of acquiring new ones. The early prediction of churned customers may help telecommunication companies to identify the causes of churn and design...
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Knowledge Sharing in the COVID-19 Era of Remote Teaching: What Can Academia Learn from Business?
PublicationPurpose: The aim of this paper is to investigate how universities may benefit from experiences of businesses that were also forced to use remote forms of business operations. Methodology: The paper uses in-depth interviews to explore the possibilities of knowledge sharing improvements at the university-level teaching, based on the experiences elicited in the business sector. The theoretical sampling was used to find informants...
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Implementation of Business Intelligence in an IT organization - the concept of an evaluation model
PublicationThis paper presents the issue of assessing the validity and effectiveness of implementing a Business Intelligence system in an IT Support Organization. This entity provides IT services to external clients involving, in particular, the storage and processing of large amounts of data. The vast amount of realized projects and also incidents reported in connection with those projects prevented effective decisions from being made without...
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SMAQ - A Semantic Model for Analitical Queries
PublicationWhile the Self-Service Business Intelligence (BI) becomes an important part of organizational BI solutions there is a great need for new tools allowing to construct ad-hoc queries by users with various responsibilities and skills. The paper presents a Semantic Model for Analytical Queries – SMAQ allowing to construct queries by users familiar with business events and terms, but being unaware of database or data warehouse concepts...
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Business processes implementation using agent systems
PublicationThis paper will show that some complex and repetitive actions performed in a company can be modelled for the sake of optimization and automaton. It is achieved by connecting business processes management and agent paradigms. Moreover it shows that organization structure can be mapped to distributed multi agent system. Finally it states that interorganization communication can be automated on the same basis as intra-organization...
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Sentiment Analysis of Facebook Posts:the Uber case
PublicationThis article analyses the sentiment of opinions, i. e. its classification as phrases with a neutral, positive and negative emotional tone. Data used as a basis for the analysis were opinions expressed by Facebook users about Uber and collected in the period between July 2016 and July 2017. The primary objective of the study was to obtain information about the perceptions of Uber over thirteen consecutive months. The study confirms...
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Model biznesu przedsiębiorstwa wodociągowego
PublicationW artykule przedstawiono badania nad wartościami modelu biznesu przedsiębiorstw wodociągowych w Polsce oraz przeprowadzono dyskusję nad ich postrzeganiem przez same przedsiębiorstwa. Wartości te w wielu aspektach postrzegane są w zbliżony sposób przez klientów. O ile jednak przedsiębiorstwa, jako istotne wartości postrzegały elementy związa-ne ze sprawnością i ciągłością procesu o tyle klienci kładli nacisk na sferę społeczną doty-czącą...
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Integrated Functional Safety and Cybersecurity Evaluation in a Framework for Business Continuity Management
PublicationThis article outlines an integrated functional safety and cybersecurity evaluation approach within a framework for business continuity management (BCM) in energy companies, including those using Industry 4.0 business and technical solutions. In such companies, information and communication technology (ICT), and industrial automation and control system (IACS) play important roles. Using advanced technologies in modern manufacturing...
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Interactive Prototypes in Teaching User-Centred Design and Business Process Modelling
PublicationThis publication describes experiences gathered during the use of interactive prototyping in two areas: design of user interfaces for a touch screen information kiosk and interactive prototyping of business processes. Prototyping is promoted here as a technique useful for both visualizing design concepts and for stimulating communication within relevant teams. Developing interactive prototypes of use interfaces is discussed here...
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Interdisciplinary e-collaboration tools / Narzędzia interdyscyplinarnej e-współpracy
PublicationW projektach interdyscyplinarnych niezwykle ważnym czynnikiem jest aktywne konsultowanie i bezpośrednie zastosowanie relatywnie nowo powstałej dziedziny zwanej współpracą interdyscyplinarną. Nawiązywanie interdyscyplinarnej współpracy przynosi wiele korzyści, jednakże niejednokrotnie wiąże się z licznymi problemami i niedogodnościami, a także koniecznością ciągłego doszkalania się i rozszerzania kompetencji zawodowych. Na podstawie...
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Odnowa modelu biznesu
PublicationW artykule przedstawiono wyniki badań teoretycznych nad istotą odnowy strategicznej biznesu. Odnowę tę oparto na restauracji ciągu zarządzania strategicznego.
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Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing
PublicationPurpose This study aims to draw the attention of business process management (BPM) research and practice to the textual data generated in the processes and the potential of meaningful insights extraction. The authors apply standard natural language processing (NLP) approaches to gain valuable knowledge in the form of business process (BP) complexity concept suggested in the study. It is built on the objective, subjective and meta-knowledge...
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Multi-Criteria Knowledge-Based Recommender System for Decision Support in Complex Business Processes
PublicationIn this paper, we present a concept of a multi-criteria knowledge-based Recommender System (RS) designed to provide decision support in complex business process (BP) scenarios. The developed approach is based on the knowledge aspects of Stylistic Patterns, Business Sentiment and Decision-Making Logic extracted from the BP unstructured texts. This knowledge serves as an input for a multi-criteria RS algorithm. The output is prediction...
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Exploring governance among social co-operatives: three models from Poland
PublicationThere has been overly interest regarding social enterprise and social entrepreneurship in theory and practice. In this paper the author introduces the workings of governance of small social enterprises i.e. social co-operatives, acting in most cases for the purpose of work and social integration of the marginalized, at the bottom of the pyramid of socio-economic system. The aim of this paper is to provide insights into under researched...
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Discovery of Stylistic Patterns in Business Process Textual Descriptions: IT Ticket Case
PublicationGrowing IT complexity and related problems, which are reflected in IT tickets,create a need for new qualitative approaches. The goal isto automate the extraction of main topics described in tickets in order to provide high quality support for the IT process workers and enablea smooth service delivery to the end user. Present paper proposes a method of knowledge extraction in a form of stylistic patterns in business...
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L’indistricabile intreccio. Imprese, imprenditori e regime fascista. (An Inextricable Intertwining. Companies, Entrepreneurs, and the Fascist Regime)
PublicationThe papers of this section analyse the relationships between the economic and business community and the fascist regime. Their aim is to refresh the interpretations that were established in the 1960s-1970s and remained undisputed in the decades thereafter, becoming a sort of mantra among Italian contemporary historians. The article presents the most relevant contributions of that historiographical season, explaining the reasons...
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OCENA PRZYDATNOŚCI WIELOWYMIAROWYCH MODELI DYSKRYMINACYJNYCH DO PROGNOZOWANIA UPADŁOŚCI PRZEDSIĘBIORSTW HANDLOWYCH
PublicationCelem badań była ocena przydatności użycia modeli opartych na wielowymiarowej analizie dyskryminacyjnej do prognozowania upadłości polskich przedsiębiorstw handlowych oraz próba zwiększenia ich sprawności poprzez zmianę wartości ich punktów granicznych. Badaniu poddano modele: E. I. Altmana „B”, D. Hadasik, A. Hołdy oraz M. Hamrola, B. Czajki i M. Piechockiego. Do oceny modeli wykorzystano iloraz szans oraz macierz klasyfikacji...
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Business continuity management framework for Industry 4.0 companies regarding dependability and security of the ICT and ICS/SCADA system
PublicationThis chapter addresses a business continuity management (BCM) framework for the Industry 4.0 companies including the organizational and technical solutions, regarding the dependability and security of the information and telecommunication technology (ICT), and the industrial control system (ICS) / supervisory control and data acquisition (SCADA) system. These technologies and systems play nowadays important roles in modern advanced...
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Individual entrepreneurial orientation: comparison of business and STEM students
PublicationAbstract Purpose – The purpose of this study is to determine whether there are differences in Individual Entrepreneurial Orientation (IEO) between students who are doing their major in business studies and the ones whose areas of study are science, technology, engineering, and mathematics (STEM). Design/methodology/approach – The current research investigates which factors and components contribute to EO orientation development...
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Toward a unified model of mobile Business Intelligence (m-BI) acceptance and use
PublicationFactors affecting mobile business intelligence (m-BI) acceptance and use have become an increasingly important topic in practice due to the growing complexity of organizations, and their underlying information systems (IS). Since, one can notice considerable interest in m-BI, however, to the best of our knowledge few studies (if any) aim to synthesize the existing body of knowledge with regards to the factors affecting m-BI acceptance...
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Modelling Evolution of Knowledge-Based Information Technology Organization: The Concept and Perspective
PublicationIncreasing pressure on improving the efficiency of companies' operations leads to transformation of their Information Technology (IT) organizations from technology-oriented to service-oriented, based on the Information Technology Infrastructure Library (ITIL) model. The evolution of these IT organizations can be supported by the knowledge-based systems centered on the rules determined through agregation and refinement of existing...
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Hidden Champions of Poland
PublicationPoland is a country with a strong entrepreneurial spirit. The hidden champions’ performance has been closely related to political and economic changes: the fall of communism in 1989 and the transition from a centrally planned economy to a market economy. This led to the emergence of small private businesses focused on the domestic market. The accession to the European Union in 2004 created new perspectives for the hidden champions’...
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State tax policy and reform tools as a risk of running a business. Case study based on Polski Ład – Polish tax reform
PublicationThe aim of the article is to describe and present the Polish tax reform introduced at the beginning of 2022. Tax changes introduced in Poland had a strong impact on the risk of running a business in Poland because in their assumption they directly changed the rules of running a business. Due to the pace of the introduced changes, as well as the scope of the reform, the new tax law was subject to numerous criticisms of taxpayers...
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Understanding Knowledge-Intensive Business Services. Identification, Systematization, and Characterization of Knowledge Flows
PublicationThis book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of ‘knowledge flows’, which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing...
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Artificial i business intelligence w zarządzaniu procesem logistycznym organizacji gospodarczej
PublicationW rozdziale zaprezentowano założenia reengineeringu procesu logistycznego zarządzania rezerwą awaryjną majątku sieciowego. Reengineering procesu polega na określeniu docelowej struktury organizacyjnej, zaprojektowaniu procedur organizacyjnych, określeniu optymalnych wielkości zapasów poszczególnych pozycji majątku sieciowego z uwzględnieniem ich przestrzennego rozmieszczenia na terytorium Spółki oraz zaprojektowaniu założeń systemu...
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Od modelu biznesu przedsiębiorstwa do modelu biznesu organizacji publicznej
PublicationZadowolenie obywateli z jakości życia jest związane z poziomem zaspokajania ich potrzeb, wśród których występuje możliwość korzystania z dóbr publicznych. Wiąże się to z dostępem do usług publicznych. Gospodarzami w zakresie świadczenia tych usług są organizacji publiczne. Zatem z rozumowania logicznego wynika, że wzrost zadowolenia mieszkańców może nastąpić wówczas, gdy podniesie się dostępność i poziom jakości usług publicznych....
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The Lighting Designer and New Technologies: Lighting for Enhancing Business in Shops & Restaurants – The Do’s & Don’ts of Retail Lighting
PublicationThis paper will address issues of successful retail lighting schemes to make the audience familiar with the Do’s & Don’ts. It will also look into the details of designing lighting particularly for window displays, external shop signage and outdoor terraces of restaurants. A holistic approach to retail lighting will be presented with case studies of ‘good’ and ‘bad’ lighting solutions, mostly from Europe, to underline the impacts...
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Zdolności dynamiczne do budowania chmury wartości w modelach biznesów
PublicationObserwacja współczesnych metod tworzenia wartości daje podstawy do wyłonienia nowej logiki ich generowania. Analiza modeli wytwarzania wartości przez przedsiębiorstwa np. sieciowe wykazała, że formułują one chmury wartości. Struktury tych chmur są różnorodne, niejednolite, kłębiaste. Przeprowadzone prace pozwoliły na sformułowanie obrazów wartości generowanych przez twarde komponenty modeli biznesów. Osiągnięcie tych wyników pozwoliło...
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Evolution of End-User Participation in IT Projects.
PublicationThis chapter is aimed at presenting a review of evolutionary design paradigms which determine the end-user’s role in IT (Information Technology) projects across recent decades. This review covers different perspectives starting from technology-oriented sequential software development lifecycles, through user-centred approaches, ending finally in contemporary service design approaches supported by e-business and social media. Finally,...
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Evaluating Business Accelerator Participants’ Experiences – Effectuation at Play?
PublicationResponding to the new phenomena in entrepreneurship ecosystems in Poland, the author undertakes the study that aims to explore experiences of participants of (pre)accelerator programme for start-ups. Clipster is a business an acceleration and incubation programme, where participants have a unique co-living opportunity and work on their new venture ideas. With phenomenological interviews with six nascent entrepreneurs - participants...
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Evaluating Business Accelerator Participants’ Experiences – Effectuation at Play?
PublicationResponding to the new phenomena in entrepreneurship ecosystems in Poland, the author undertakes the study that aims to explore experiences of participants of (pre)accelerator programme for start-ups. Clipster is a business an acceleration incubation programme, where participants have a unique co-living opportunity and work on their new venture ideas. With phenomenological interviews with six nascent entrepreneurs - participants...
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Employee Suggestion Program as a way to involve employees in improving business processes
PublicationThe following article presents one of the Lean Management tools – employee suggestion program. Companies consider this method as a way to involve employees in improving business processes. In the first part of the article the author explained the idea of the Japanese management system. The next part presents the philosophy of Kaizen, which is crucial for proper implementation of Lean Management concept in the company. Moreover,...
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Relating Information Culture to Information Policies and Management Strategies
PublicationBusiness and information managers have struggled to meet several challenges in aligning information strategies and business cultures. The consequences of a misalignment or misfit of strategy and culture are well known in business literature, and better guidance on how to better align strategy and culture is needed. This means expanding the puzzle to align business and information cultures, align business and information strategies,...
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Great Resignation and Quiet Quitting as Post-pandemic Dangers to Knowledge Management
PublicationPurpose: COVID-19 pandemic aftermaths include the emergence of new tendencies, such as the Quiet Quitting, and continuation of trends such as the Great Resignation, both of which have multiple knowledge-related impacts on individual, organizational and even national level. The aim of this paper is to show the mechanisms behind the Quiet Quitting and the Great Resignation from individual and organizational perspectives. Understanding...
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Modele budowy wartości dla klienta - charakterystyka i rozwinięcie
PublicationRozwój form realizacji biznesu umożliwił zbadanie nowych obiektów związanych z generowaniem wartości dla klienta i przedsiębiorstwa. W pracy scharakteryzowano logiki tworzenia wartości będące podstawą modeli łańcucha wartości, sklepu wartości, sieci wartości oraz chmury wartości. Zaproponowano także wprowadzenie nowego składnika do struktury tych modeli w postaci węzła wartości.
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Method of Decision-Making Logic Discovery in the Business Process Textual Data
PublicationGrowing amount of complexity and enterprise data creates a need for novel business process (BP) analysis methods to assess the process optimization opportunities. This paper proposes a method of BP analysis while extracting the knowledge about Decision-Making Logic (DML) in a form of taxonomy. In this taxonomy, researchers consider the routine, semi-cognitive and cognitive DML levels as functions of BP conceptual aspects of Resources,...
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High-Level Model for the Design of KPIs for Smart Cities Systems
PublicationThe main goal of the paper is to build a high-level model for the design of KPIs. Currently, the development and processes of cities have been checked by KPI indicators. The authors realized that there is a limited usability of KPIs for both the users and IT specialists who are preparing them. Another observation was that the process of the implementation of Smart Cities systems is very complicated. Due to this the concept of a...
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Is it all about networking? Building a sustainable value of a small enterprise in Polish context
PublicationIn this paper we aim to propose and outline key ingredients to a small enterprise success, emerging from the social capital of small business owner-managers and their business networks. We employ resource based view of an organization as well as an embeddedness perspective along with new approach transaction costs to outline the pillars of an advantage of a small business entity. The analysis of survey data leads us to conclusion,...
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Odpowiedzialny biznes- modna koncepcja czy odrodzenie wartości?
PublicationOpracowanie porządkuje wiedzę na temat koncepcji społecznej odpowiedzialności biznesu oraz jej specyfiki w kontekście małych i średnich przedsiębiorstw. Omówione zostały różnice pomiędzy zastosowaniem CSR w dużych organizacjach i w MŚP, ze szczególnym uwzględnieniem przedsiębiorstw polskich. Predyspozycje do zaangażowania społecznego przedsiębiorcy przedstawione zostały na kilku modelach teoretycznych, a konkretne przykłady dobrych...
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CSR and small business from the international and national perspective
PublicationCorporate and social responsibility is nowadays quite a popular topic among large companies but thanks to numerous popularization activities undertaken by national and international institutions, also small entrepreneurs become more and more interested in exploring this fairly new approach. This paper outlines the main differences between the implementation of the CSR approach in large companies and in SMEs, which are not able...
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High Growth Aspirations of Nascent Entrepreneurs: Why Do They Fall?
PublicationIntention-based research become more and more popular in various domains, including entrepreneurship. Achieving growth by a business must be planned or at least consciously accepted by the business owner. That is why it is vital to take growth intentions into account when trying to predict growth of business. Personal attitude of an entrepreneur towards growth is important from the very beginning of business operations or even...
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L'industria e la Storia. La lezione di Giorgio Mori
PublicationThe wide contribution of Giorgio Mori for a better understanding of the long-term historical relationships between history and industry is the focus of this chapter. By analysing the long list of books and articles written all along his scientific and academic life it is possible to trace a sort of fil rouge that permits to appreciate the huge effort made by this scholar in offering a fresh and never banal interpretation of the...
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Developing Prognostic Models of Organization Evolution
PublicationThe work focuses on the problem of measuring evolution of IT organizations. Changes in business influence functioning of the IT organization. IT departments or companies must ensure that the needs of their parent company/customers will be met. Therefore they must constantly evolve. Following question can be raised: is it possible to support process of changes the IT organization to run it smoother, faster, easier but with reduced...
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Molecular structures of two E-azobenzocrown ethers
PublicationRentgenowska analiza strukturalna monokryształów posłużyła do scharakteryzowania struktury izomerów E dwóch azobenzokoron: 13- i 16-członowej. Oba związki krystalizują w układzie jednoskośnym. W komórce elementarnej, w każdym przypadku znajdują się dwie niezależne cząsteczki, różniące się konformacją, szczególnie łańcucha eterowego. Porównując konformacje ''wolnych'' makrocykli z konformacjami ich kompleksów z jonami metali wskazano,...
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Tacit Knowledge Sharing and Value Creation in the Network Economy: Socially Driven Evolution of Business
PublicationKey factors which affect competitive advantage in the network economy are innovation, relationships, cooperation, and knowledge. Sharing knowledge is not easy. Companies find it problematic. Presented studies show that the essence of the value creation today is not in sharing explicit but rather tacit knowledge, which is a source of creativity and innovation. Delivering value through knowledge does not only require efficient Transactive...
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Wyróżniki modelu biznesu przedsiębiorstwa inteligentnego
PublicationBurzliwa zmiana środowiska biznesowego wpływa na ludzi tak, że generują oczekiwania na wyroby i usługi zaspokajające ich dotychczasowe i nowe potrzeby w coraz większym stopniu. W ten sposób przed menedżerami powstają wciąż nowe, bardziej skomplikowane i wysublimowane wymagania. W takich uwarunkowaniach prowadzenia biznesu sukces osiąga to przedsiębiorstwo, które jest inteligentne. W takiej perspektywie celem badań było wyłonienie...