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Search results for: IT SUPPORT ORGANIZATION
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Intelligent Knowledge-Base Model for IT Support Organization Evolution
PublicationThe goal of the paper is building the knowledge-based model for predicting the state of the IT support organization. These organizations, critical for development of various business sectors, are facing the problem of their transformation. It is the result of the fundamental change in the role of the IT organizations in the current economy. The complexity of the processes, the difficulty adjusting the operations and limited ability...
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Intelligent Knowledge-Based Model for IT Support Organization Evolution
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WHY LOYAL EMPLOYEES DO NOT MANIFEST INTENTION TO QUIT THE ORGANIZATION. THE ROLE OF SUPERVISOR SUPPORT AND EMPLOYEES SPIRITUALITY
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Practical Use of Generic IT Organization Evolution Model
PublicationIn the paper we analyze, basing on the practical experiences, how the Generic IT Organization Model could be used to describe evolution of real-world IT support organization in relation to IT Service Management area.
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Implementation of Business Intelligence in an IT organization - the concept of an evaluation model
PublicationThis paper presents the issue of assessing the validity and effectiveness of implementing a Business Intelligence system in an IT Support Organization. This entity provides IT services to external clients involving, in particular, the storage and processing of large amounts of data. The vast amount of realized projects and also incidents reported in connection with those projects prevented effective decisions from being made without...
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Developing Prognostic Models of Organization Evolution
PublicationThe work focuses on the problem of measuring evolution of IT organizations. Changes in business influence functioning of the IT organization. IT departments or companies must ensure that the needs of their parent company/customers will be met. Therefore they must constantly evolve. Following question can be raised: is it possible to support process of changes the IT organization to run it smoother, faster, easier but with reduced...
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Ontology as a Tool for the IT Management Standards Support
PublicationIn this paper the authors discuss the initial idea of using ontologies to model requirements of the standards that support IT management processes. The Open Group Architecture Framework (TOGAF) is set as an example. A need for transition from the generic model do the organization-specific one is indicated. The described example serves as a ground for considering the usefulness of such modeling approach in the wider spectrum of...
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Verification of agent system for it project management support
PublicationThis article is a continuation of article series telling about research about possibility of using agent system to information technology evaluation. Following article presents full conception of exploiting agent system and shows how it can support some managers works, especially in taking correct management method and information tool for project management. In this article the agent system that based on knowledge and can process...
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Analyzing content of tasks in Business Process Management. Blending task execution and organization perspectives
PublicationAn efficient organization, management, and execution of tasks are central for the successful functioning of any organization. This topic was on the research agenda already in the early 1950s and keeps attracting the scientific community's attention today. Continuous advances and penetration of technologies in organizations are expected to increase task variety and complexity. This creates a constant demand for new methods to analyze,...
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Knowledge work and knowledge workers in knowledge-based economy - theoretical considerations
PublicationIt is often claimed that an organization is as good as people working in it and that talented workers are the driving force of an organization. To cope with the growing requirements of knowledge-based economy, organizations need a special type of workers - knowledge workers. This is especially important in organizations building their competitive advantage on innovations and the application of information and communication technologies...
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Multi-Decision Analysis for selection of the best procedure for PAHs determination in smoked food.
PublicationMaking a proper decision in multifacitated situation is very challenging task. Especially, if there are many alternatives and criteria, even contradictory ones. The support tools may be application of MultiCriteria Decision Analysis methods. In this study the application of PROMETHEE...
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Experience-Driven Model of Decision-Making Processes in Project Teams
PublicationThis article presents a model of decision-making processes in project teams. Project teams constitute a specific type of organization appointed to implement a project. Decisions made by project teams result from the methods of project management and best management practices. The authors have undertaken the task of formalizing these processes using the classical method of constructing decision trees. It has been established that...
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Supporting compliance with safety standards by trust case templates
PublicationStandard Compliance (SC) Framework presented in this paper encompasses methods and tools which provide support for application of standards. The framework is based on trust case methodology. A trust case is a data structure which represents a justification that an object (a system, an infrastructure, an organization) exhibits certain properties. It contains an argument and related evidence which support claimed properties. A trust...
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Autistic Employees’ Technology-Based Workplace Accommodation Preferences Survey—Preliminary Findings
PublicationBackground: There has been an increase in the number of research studies focused on the design of accommodations aimed at improving the well-being and work performance of autistic employees. These accommodations took various forms; some of them were based on modification of management practices, for example, support in the area of effective communication, or involved modifications to the physical working environment aimed at limiting...
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Supporting Software Project Management Processes Using the Agent System
PublicationThe natural development of information technology area stimulates intense growth of various technologies which support basic organization processes. The range of technologies implies appropriate management thereof, as well as accurate correspondence with conducted activities. Abandonment of activities within individual branches in favour of project approach to performed assignments (especially those connected with software development)...
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On the Agile Mindset of an Effective Team – An Industrial Opinion Survey
PublicationIn this paper we present the results of an opinion survey among 52 agile practitioners who evaluated the importance of 26 selected elements of the agile mindset to the effectiveness of an agile team. In total, we have identified 70 unique agile mindset elements based on 11 literature sources and 5 interviews with industry experts. 7 elements belonged to the “support for business goals” category, 20 to the “relationships within...
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An Approach to Agent-Based Supporting System for IT Projects
PublicationAbstract. The natural development of information technology area stimulates intense growth of various technologies which support basic organization processes. The range of technologies implies appropriate management thereof, as well as accurate correspondence with conducted activities. Abandonment of activities within individual branches in favour of project approach to performed assignments (especially those connected with software...
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Intranet and internal communication in an organization
PublicationOne of the conditions of an organizational effectiveness is acommunication. However, communication meets some obstacles. Newtechnological opportunities, such as Intranet support enterprise communication process and bring some benefits. This paper includes: the description of communication process and its barriers, the analyze of relationships between communication and an organizational effectiveness, advantages from implementing...
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Decisional DNA and Optimization Problem
PublicationMany researchers have proved that Decisional DNA (DDNA) and Set of Experience Knowledge Structure (SOEKS or SOE) is a technology capable of gathering information and converting it into knowledge to help decision-makers to make precise decisions in many ways. These techniques have a feature to combine with different tools, such as data mining techniques and web crawlers, helping organization collect information from different sources...
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Antecedents to Achieve Kanban Optimum Benefits in Software Companies
PublicationIn 2004, Kanban successfully entered into the Agile and Lean realm. Since then software companies have been increasingly using it in software development teams. The goal of this study is to perform an empirical investigation on antecedents considered as important for achieving optimum benefits of Kanban use and to discuss the practical implications of the findings. We conducted an online survey with software professionals from...
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A demand for innovation support in samll and medium-sized enterprises in the baltic sea region
Publicationthe aim of the expertise is to analyze the actual demand of smes from the baltic sea region for innovation support. the results of the conducted study can help formulate recommendations designed to increase innovation and competitiveness of smes in the baltic sea region in the future. research activities of this study include: the evaluation of innovation level of the baltic sea region enterprises (type and intensity of implemented...
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Rapid development of custom web application with ruby on rails framework on the example of group project system
PublicationTechnology industry labor market requires engineers with a good preparation for work with project's tasks and team cooperation skills. One of the way for achieve that abilities during technical university education are students group projects. Running of group projects at university brings new challenges, from recruitment of students with required skills for par-ticular project, to lack of industrial procedures and ready to use...
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Methodology for Performing Bathymetric Measurements of Shallow Waterbodies Using an UAV, and their Processing Based on the SVR Algorithm
PublicationState-of-art methods of bathymetric measurements for shallow waterbodies use Global Navigation Satellite System (GNSS) receiver, bathymetric Light Detection and Ranging (LiDAR) sensor or satellite imagery. Currently, photogrammetric methods with the application of Unmanned Aerial Vehicles (UAV) are gathering great importance. This publication aims to present step-by-step methodology for carrying out the bathymetric measurements...
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Methodology for Performing Bathymetric Measurements of Shallow Waterbodies Using an UAV, and their Processing Based on the SVR Algorithm
PublicationState-of-art methods of bathymetric measurements for shallow waterbodies use Global Navigation Satellite System (GNSS) receiver, bathymetric Light Detection and Ranging (LiDAR) sensor or satellite imagery. Currently, photogrammetric methods with the application of Unmanned Aerial Vehicles (UAV) are gathering great importance. This publication aims to present step-by-step methodology for carrying out the bathymetric measurements...
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Organizacja systemu opieki nad seniorami wyzwaniem dla samorządów lokalnych
PublicationA significant part of the activities undertaken so far under the senior policy, also at the local level, have been focused on seniors’ social (physical and educational) activation. The growing number of the oldest seniors, with limited independence, living alone in single‑person households, away from their families, will force the policy priorities to be reoriented in such a way as to develop efforts to provide different types...
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A hybrid-mesh solution for coverage issues in WiMAX metropolitan area networks.
PublicationThe new WiMAX technology offers several advantages over the currently available (GSM or UMTS-based) solutions. It is a cost effective, evolving, and robust technology providing quality of service guarantees, high reliability, wide coverage and non-line-of-sight (NLOS) transmission capabilities. All these features make it particularly suitable for densely populated urban environments. In this paper we discuss the design and implementation...
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Abilities, Motivations, and Opportunities of Furloughed Employees in the Context of Covid-19: Preliminary Evidence From the UK
PublicationThe Covid-19 global pandemic is a crisis like no other, forcing governments to implement prolonged national lockdowns in an effort to limit the spread of the disease. As organizations aim to adapt and remain operational, employers can suspend or reduce work activity for events related to Covid-19 and claim government support to subsidize employee wages. In this way, some employees are placed on furlough (i.e., temporary unemployment)...
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Creating Polish space language dictionary - lessons learned
PublicationPolish space industry suffers from lack of space vocabulary. Since joining European Space Agency in 2012, the sector has expanded rapidly now employing over 1000 specialists focusing mainly on space sustainability, space debris detection and tracking, robotics and propulsion systems. The Polish Space Agency together with The Polish Committee for Standardization have committed to creating the first lexicon of space language, along...
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Development of a simulation model of the activities of a transport and forwarding enterprise in the organization of international road cargo transportation
PublicationThe object of this study is the process of planning the work of a transport and forwarding company when serving different categories of customers who need organizational support for the delivery of goods by road transport in international traffic. The solved problem is due to the need to devise recommendations for organizing the work of forwarders when interacting with customers of transport and forwarding services that export...
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Non-Satellite Broadband Maritime Communications for e-Navigation Services
PublicationThe development of broadband network access technologies available to users on land has triggered a rapid expansion of a diverse range of services provided by terrestrial networks. However, due to limitations of digital communication technologies in the off-shore area, the maritime ICT systems evolution so far has not followed that trend. Despite the e-navigation initiative defining the set of Maritime Services, the progress in...
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Method for determining of shallow water depths based on data recorded by UAV/USV vehicles and processed using the SVR algorithm
PublicationBathymetric measurements in waters shallower than 1 m are necessary to monitor seafloor relief changes in the coastal zone. This is especially important for ensuring the safety of navigation, navigation efficiency, as well as during the design and monitoring of hydrotechnical structures. Therefore, the aim of this article is to present a method for determining of shallow water depths based on data recorded by Unmanned Aerial Vehicle...
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Identification of category associations using a multilabel classifier
PublicationDescription of the data using categories allows one to describe it on a higher abstraction level. In this way, we can operate on aggregated groups of the information, allowing one to see relationships that do not appear explicit when we analyze the individual objects separately. In this paper we present automatic identification of the associations between categories used for organization of the textual data. As experimental data...
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Wisdom from Experience Paradox: Organizational Learning, Mistakes, Hierarchy and Maturity Issues
PublicationOrganizations often perceive mistakes as negligence and low-performance indicators, yet they can be a precious learning resource. However, organizations cannot learn from mistakes if they have not accepted them. This study aimed to explore how organizational hierarchy and maturity levels influence the relationship between mistakes acceptance and the ability to change. A sample composed of 380 Polish employees working in knowledge-driven...
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Integration Data Model of the Bathymetric Monitoring System for Shallow Waterbodies Using UAV and USV Platforms
PublicationChanges in the seafloor relief are particularly noticeable in shallow waterbodies (at depths up to several metres), where they are of significance for human safety and environmental protection, as well as for which the highest measurement accuracy is required. The aim of this publication is to present the integration data model of the bathymetric monitoring system for shallow waterbodies using Unmanned Aerial Vehicles (UAV) and...
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Concept of Generic IT Organization Evolution Model
PublicationThe purpose of this publication is to present a generic model of the IT organization evaluation process as an attempt to systematize and describe the continuous actions and changes in the organization.
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Ageing Workforce – a Challenge for Organizations
PublicationAgeing and its consequences are most frequently analysed in macroscale. If the analyses apply to enterprises, they usually cover working conditions or motivations of the seniors’ choice between continuing employment and retirement. The article discusses slightly different themes, namely the awareness of demographic changes, their consequences for the organization and the new professional role of older people in the new demographic...
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Study of Multi-Class Classification Algorithms’ Performance on Highly Imbalanced Network Intrusion Datasets
PublicationThis paper is devoted to the problem of class imbalance in machine learning, focusing on the intrusion detection of rare classes in computer networks. The problem of class imbalance occurs when one class heavily outnumbers examples from the other classes. In this paper, we are particularly interested in classifiers, as pattern recognition and anomaly detection could be solved as a classification problem. As still a major part of...
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Experimental and Theoretical Insights into the Intermolecular Interactions in Saturated Systems of Dapsone in Conventional and Deep Eutectic Solvents
PublicationSolubility is not only a crucial physicochemical property for laboratory practice but also provides valuable insight into the mechanism of saturated system organization, as a measure of the interplay between various intermolecular interactions. The importance of these data cannot be overstated, particularly when dealing with active pharmaceutical ingredients (APIs), such as dapsone. It is a commonly used anti-inflammatory and...
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Business processes implementation using agent systems
PublicationThis paper will show that some complex and repetitive actions performed in a company can be modelled for the sake of optimization and automaton. It is achieved by connecting business processes management and agent paradigms. Moreover it shows that organization structure can be mapped to distributed multi agent system. Finally it states that interorganization communication can be automated on the same basis as intra-organization...
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CMMI - an Assurance of Transferability of Knowledge andProjects in a Distributed Enterprise
PublicationCMMI (Capability Maturity Model Integrated)is a reference model fordefining and performing processes in software and systems engineeringorganizations.An organization implementing CMMI,among other things,assures thatacit knowledge is properly externalized into formal knowledge.This externalization gives an organization opportunity to assure that knowledge and development projects are easily transferable across adistributed enterprise...
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Virtual spring damper method for nonholonomic robotic swarm self-organization and leader following
PublicationIn this paper, we demonstrate a method for self-organization and leader following of nonholonomic robotic swarm based on spring damper mesh. By self-organization of swarm robots we mean the emergence of order in a swarm as the result of interactions among the single robots. In other words the self-organization of swarm robots mimics some natural behavior of social animals like ants among others. The dynamics of two-wheel robot...
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Measurement of the Development of a Learning IT Organization Supported by a Model of Knowledge Acquisition and Processing
PublicationThe paper presents a model of knowledge acquisition and processing for the development of learning organizations. The theory of a learning organization provides neither metrics nor tools to measure its development The authors' studies in this field are based on their experience gathered after projects realized in real IT organizations. The authors have described the construction of the model and the methods of its verification...
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Integration of Lean Manufacturing with ISO Management Systems in Enterprise
PublicationLean manufacturing [LM], quality management system and environmental management system are clear initiatives with a goal of improving effectiveness and efficiencies of organizations. Many organisations tackle lean philosophy, ISO standards individually but this kind of attempt do not focus on the synergy and the advantage from the potential collaboration. This paper aims to present the possibility of integration Lean Management...
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Processes of enhancing the intelligence of Learning Organizations on the basis of Competence Centers
PublicationThe process of organizational learning and proper knowledge management became today one of the major challenges for the organization acting in the knowledge-based economy. According to the observations of the authors of this paper the demand for formalization of knowledge management processes and organizational learning is particularly evident in research institutions, established either by the universities, or the companies. The...
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Self–Organizing Map representation for clustering Wikipedia search results
PublicationThe article presents an approach to automated organization of textual data. The experiments have been performed on selected sub-set of Wikipedia. The Vector Space Model representation based on terms has been used to build groups of similar articles extracted from Kohonen Self-Organizing Maps with DBSCAN clustering. To warrant efficiency of the data processing, we performed linear dimensionality reduction of raw data using Principal...
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Self-Organizing Map representation for clustering Wikipedia search results
PublicationThe article presents an approach to automated organization of textual data. The experiments have been performed on selected sub-set of Wikipedia. The Vector Space Model representation based on terms has been used to build groups of similar articles extracted from Kohonen Self-Organizing Maps with DBSCAN clustering. To warrant efficiency of the data processing, we performed linear dimensionality reduction of raw data using Principal...
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Centers of Excellence - initial conception
PublicationIn literature, the most basic definition of centers of excellence is " CoE is a team of people that promote collaboration and use best practices around a specific focus area to drive business result". More broadly, center of excellence is defined as " a premier organization providing an exceptional product or service in an assigned sphere of expertise and within a specific field of technology, business, or government, consistent...
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Defense mechanisms and borderline personality organization among COVID-19 believers and non-believers during complete lock-down
PublicationThe aim of the current study was to investigate whether a specific social perception of the pandemic—believing or not in COVID-19—predicts borderline personality organizations and whether this relationship is mediated by more primitive maladaptive mechanisms—splitting, denial, and dissociation. The online study included 720 organization aged 25–45. Participants were diverse in terms of place of residence, being in a relationship,...
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Model of Rules for IT Organization Evolution
PublicationThe aim of this paper is to introduce the Model of Rules for IT Organization Evolution which shall be in compliance with the Generic IT Organization Evolution Model. Due to its general nature, a set of practical adjustments is proposed in order to adapt the Generic Model to the IT Service Management domain. Further, two sets of rules describing the evolution of the IT Service Management area are defined based on two types of rules...
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Logistics of Transnational Corporations as the Basis of Cooperation Between Ukraine and EU (for Poland Example)
PublicationThe article describes the scientific and theoretical basis for the organization of logistics management of modern international corporations, owning by assets in mining and metallurgical business in Ukraine and Poland; it had been analyzed the influence of transfer pricing mechanism as one of the main factors affecting on the efficiency of the organization of supply chain of resources (Ukrainian semi-finished goods) to ensure uninterrupted...