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Search results for: tourism
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Organizational Resilience in Hospitality and Tourism
PublicationAlthough ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present...
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Tourism for older and disabled people
PublicationTourist offer for the older and disabled is getting wider. Many hotels and cities are adjusted to disabled people's needs, but there are not enough safe places for leisure, where they could be surrounded by nature. In comparison with cities - villages and small towns have very little to offer as far as tourism is concerned. This problem is noticed by small local communities that threat it as a chance for their economical development....
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e-Learning in Tourism Education
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Tourism Investment Gaps in Poland
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E-learning in tourism and hospitality: A map
PublicationThe impact of information and communication technologies (ICT) on tourism and hospitality industries has been widely recognized and investigated as a one of the major changes within the domains in the last decade: new ways of communicating with prospective tourists and new ways of purchasing products arisen are now part of the industries’ everyday life. Poor attention has been paid so far to the role played by new media in education...
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Regenarative tourism – between theory and practice
PublicationPurpose: The aim of this article is to present a shift in thinking in terms of implementing the systems and practices needed to transition to a regenerative approach in tourism. The article aims to provide concrete ways to change thinking and move towards a regenerative paradigm in the tourism industry. Design/methodology/approach: This viewpoint paper defines regenerative tourism and explores its principles and the possibilities...
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The Relational Benefits and the Quality of Services in Tourism
PublicationIn a very competitive environment, it is highly important to identify the indicators that exert a major influence on customer satisfaction and loyalty. Based on the current relationship marketing concept of relational benefits (Gwinner, Gremler, Bitner, 1998; Hennig-Thurau, Gwinner, Gremler, 2002) and destination quality (Blazquez-Resino, Molina, Esteban-Talaya, 2015), a conceptual model was built. The present paper aims to analyse...
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Museums of Gdansk - Tourism Products or Signs of Remembrance?
PublicationMuseum buildings constitute a significant element in the composition and functionality of contemporary cities. They are both their attractions and landmarks. The article presents a case study illustrating the relation between museum buildings and their location, as well as the showcased exhibition. The article aims at demonstrating the way in which those elements form a harmonious whole - a cultural tourism product affecting the...
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eVisa’s impacts on travel and tourism: the case of Turkey.
Publicationhe purpose of this study was to investigate eVisa applications. eVisa is a service that falls under eTourism, whose growing use can be attributed to its ability to simplify the process of obtaining a visa. The objectives of this study were twofold: to explore the eVisa experience of tourists who have previously visited Turkey by using the service and to analyse the perceptions of stakeholders who have contributed to eVisa.
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Tourism in Apuseni Mountains (Romania) – A technical proposal
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Changes in air tourism to Tunisia in 2009–2018
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When digital government matters for tourism: a stakeholder analysis
PublicationDespite the importance of governance processes for destination management and the impact of digital technology on such processes, surprisingly little academic research has explored the use of digital technology to transform public governance in the tourism sector. This conceptual paper fills this gap by conducting a digital government stakeholder analysis for the tourism sector using the digital government evolution model as its...
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Knowledge Management for Managing Crisis in Tourism: Theoretical insights
PublicationCOVID-19 has caused an unprecedented crisis affecting the entire tourism industry. Accommodation, food, and travel sectors have been affected by the decreased number of visitors, which had a ripple effect on the financial situation of the whole industry. The purpose of this work is a better understanding of the role of knowledge management in terms of mitigating the crisis in the tourism sector, as well as a development of the...
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Linking Fashion and Tourism: From Body to Clothing and Lifestyle
PublicationThere are many profound links between fashion and tourism. This chapter provides a critical reflection, mainly from a philosophical, historical, and linguistic perspective, on the dynamic relationship and parallel evolution between these two sectors. It explains how their intercon nectedness form and mirror contemporary society. This chapter classifies the connections between the two, starting with the person, her body, and the...
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Fashion and Tourism: Parallel Stories of Two "Dream Marvels".
PublicationFashion and tourism are two social, cultural, and economic phenomena that have both numerous connections and surprising similarities. These are not new: they have been built and developed since the beginnings of tourism as a modern social phenomenon, emerged in Europe in the context of the industrial revolution. They consolidated in the first decades of the 21st century, in a context where both phenomena have completed their “mass”...
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Massive Open Online Courses (MOOCs) in hospitality and tourism
PublicationThe tourism industry, interesting and challenging, faces structural human resource problems such as skills shortages and staff turnover, seasonality and a high percentage of small to medium enterprises whose employees have limited time for training or education. Large tourism enterprises often span countries and continents, such as hotel chains, airlines, cruise companies and car rentals, where the employees need similar training...
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Borough Development Dependent on Agricultural, Tourism, and Economy Levels
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Application of design-thinking models to improve the quality of tourism services
PublicationThe paper presents basic aspects of improvement activities for the quality of tourism industry service through its specific determinants of quality. The authors suggested an the application of design-thinking concept in the development of the service itself and an attempt to undertake improvement activities.
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The Tourism Sector’s Development and Popularization of Sharing Economy. The Impact on Cooperation
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Evaluation of Sustainable Development of Tourism in Selected Cities in Turkey and Poland
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Current Practice of Global Bariatric Tourism—Survey-Based Study
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Examining Ownership Equity as a Psychological Factor on Tourism Business Failure Forecasting
PublicationThis paper examines ownership equity as a predictor of future business failure within the tourism and hospitality sectors. The main goals of this study were to examine which ratios are the most important for a tourism business failure forecasting model and how significant is the “total percentage of equity ownership by company directors” ratio compared with other ratios associated with the probability of bankruptcy. A stepwise...
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IMPACT OF THE ORGANISATION OF MEGA SPORTING EVENTS ON SELECTED ELEMENTS OF THE TOURISM SECTOR
PublicationIntroduction. In the world-wide literature, there is no unanimity in the assessment of the impact of mega sporting events on the tourism sector. Therefore, the main purpose of this study was to quantify the impact of mega sporting events on changes in tourist inflow and the amount of expenditure incurred by visitors. Material and methods. In this study, an ex-post analysis of many different categories of mega sporting events was...
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Physical activity of tourism and recreation students in terms of accressibility to open areas
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Online representation of Switzerland as a tourism destination: An exploratory research on a Chinese microblogging platform
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Travel agents and destination management organizations: eLearning as a strategy to train tourism trade partners.
PublicationThis article offers an overview of the existing online courses run by national destination management organizations (DMOs) in order to better equip travel agents and tour operators in the sales activities of the tourism destinations. These online courses represent one of the B2B offers by DMOs and an interesting opportunity for travel agents, who are trying to find their identity and competitive advantage within the context of...
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Tourism Infrastructure Providing Access to Areas of Protected Landscape and Nature in Poland. Selected Examples
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Protection of historical heritage as part of the development of cultural tourism – a case study of the community of Kamieniec Ząbkowicki in Lower Silesia
PublicationBoth literature and economics show a changing approach to historical heritage. It is no longer seen as a resource that generates only high maintenance costs. Analyses of local government units (LGUs) show that historical heritage is a strength rather than a weakness. More and more often, it is considered in economic development strategies as an asset that creates new activities and functions, generates income, and creates jobs....
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Direct use of point clouds in real-time interaction with the cultural heritage in pandemic and post-pandemic tourism on the case of Kłodzko Fortress
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ENHANCING SOCIAL CAPITAL DEVELOPMENT THROUGHOUT CULTURAL EVENTS. A CASE STUDY OF EASTERN POLAND
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Massive Open Online Courses: strategies and research areas
PublicationThe latest education revolution, the massive open online courses (MOOCs), is gaining momentum, accolades, and participation across industry and academia. These learning laboratory behemoths host and assess tens to hundreds of thousands of students in a single class, for free. Similar to their scope, MOOCs’ short- and long-term educational implications seem massive. Immediate MOOC educational outcomes vary widely from roaring successes...
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The use of eLearning strategies among travel agents in the United Kingdom, India and New Zealand
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Market orientation and hotel performance: The mediating effect of creative marketing programs
PublicationThis work investigates the indirect effects between market orientation and hotel performance through creative marketing programs. The focus is on exploring the indirect effects between 1) customer orientation, competitor orientation, and cross-functional integration; and 2) hotel financial performance through two aspects of creative marketing programs, namely, novelty and meaningfulness. Through an empirical analysis using structural equation...
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Structural Transformations in Agriculture in Poland and Ukraine: Towards Economic Sustainability
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The Economic Legacy of Mega Sporting Events. The Impact of Hosting European Olympic Games on GDP Growth Through Infrastructure Development
PublicationIntroduction. The positive legacy of the Olympics is often cited by the International Olympic Committee and national or-ganizers. Some scholars, however, question an uncritical approach to an exclusively positive economic legacy. The aim of this study is to evaluate the impact of hosting the Olympics on infrastructure development, with a potential impact on economic growth in the form of Gross Domestic Product (GDP) in three phases...
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UK travel agents’ evaluation of eLearning courses offered by destinations: an exploratory study.
PublicationThis study aims to develop an understanding of the use of e-learning courses created for travel agents by Destination Management Organizations (DMOs). It explores agents’ perceptions of such courses. The research examines the views of 304 UK-based travel agents using online survey and investigates whether age, sex, type of agency, work experience, and educational level have influence on e-learning uptake. The satisfaction of travel...
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Public valuation of social impacts. The comparison between mega and non-mega sporting events
PublicationThe main aim of this study is to assign value to intangible effects,including social impacts, which appear when organising sportingevents of various scales in the city of Gdansk located in northernPoland. A survey was conducted to determine the city residents’willingness-to-pay (WTP) using the contingent valuation method(CVM). The average WTP values, which ranged between PLN 6.04and PLN 46.34, show that the scale of the sporting...
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The Touristification of Italian Historic City Centres: The Lesson for Central Europe about the Airbnb Eruption
PublicationThe unparalleled scale of the recent growth in tourism – the rise of the number of temporary visitors – could not have emerged without the impact on other socio‑economic aspects, namely, a change on the part of the destinations. Especially historic city centres are vulnerable to such an impact that could be manifested through diverse transformations of public space usage, housing market economics, availability of services, employment...
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Analysis of Factors Influencing the Prices of Tourist Offers
PublicationTourism is a significant branch of many world economies. Many factors influence the volume of tourist traffic and the prices of trips. There are factors that clearly affect tourism, such as COVID-19. The paper describes the methods of machine learning and process mining that allow for assessing the impact of various factors (micro, mezzo and macro) on the prices of tourist offers. The methods were used on large sets of real data...
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The (over)touristification of European historic cities: a relation between urban heritage and short-term rental market demand
PublicationIn this chapter, I wish to highlight the critical relationship between heritage management issues and building environment transformation. I argue that such a relationship is directly expressed through the tourism phenomenon, and it should be measured through the economic dimension of the short-term rental market, which introduces this rule of thumb: if there is a lack of demand, the brand of the city is weak; if there is too much...
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Lithuania inland waterways links to Western Europe inland waterways network
PublicationLithuania Inland waterways now mainly are used for transportation and tourism within Lithuania tertitory. In the same time difficulties crossing Kaliningrad region and direct Lithuania inland Waterways Buks with Western Europe inland waterway system nowadays are impossible, depending on Russia inland Waterways regulation. New ideas and possibilities of linking Lithuania inland Waterways witki Western Europe inland waterways system...
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The Undisrupted Growth of the Airbnb Phenomenon between 2014–2020. The Touristification of European Cities before the COVID-19 Outbreak
PublicationAs a result of the Airbnb eruption, not only has the character of the short-term rental market been completely transformed, but the decades long growth in tourism has also been further accelerated. Therefore, due to the new demands of the tourism economy, the major shift in the usage of historic city centers occurred–the process of ‘touristification’, that results in the emergence of its new, unsustainable form. Despite the significance...
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Experiencing historic waterways and water landscapes of the Vistula River Delta
PublicationThe paper gives insights into the characteristics of Vistula River Delta water landscapes, referring to the process of creating land out of water by Polish, Dutch and German settlers. Based on this, the paper presents an integrated strategy formed upon studies in cultural geography and aesthetics, and focused on enhancing the unique characteristics of the region and its rediscovery by tourism. The long process of constructing Vistula...
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Rospuda - czy wszędzie budować mosty?
PublicationStreszczenie - SummaryThe article presents the problem of planning transport system in the areas of high natural and landscape values. Bridges and roads crossing valuable areas undergo Environmental Impact Assessment (EIA) Procedure. This procedure in Poland is often treated only as formal requirement, not as an instrument helping to solve conflicts and to minimise negative environmental and landscape effects. The potential of...
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Krajobraz wiejski i turystyka. Poszukiwanie równowagi pomiędzy widzeniem i wizerunkiem wsi
PublicationNajważniejszym składnikiem marki wsi jest krajobraz. Wizerunek wsi kreowany w turystyce i dostępny widok różnią się jednak coraz bardziej: przekaz reklamowy identyfikuje wieś z przyrodą oraz ciszą i spokojem; wieś realna stanowi, najczęściej dysharmonijną, mozaikę wiejsko-miejskiego zagospodarowania. Konfrontacja dostarczonego przez turystykę komunikatu z oglądanym krajobrazem podważa wiarygodność marki wsi, co stanowi zagrożenie...
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Functional Components Enhancing Clients Attractiveness and Commercial Profitability of Internet Tourist-oriented Commercial Websites
PublicationTourism constitutes an important branch of economy in Mediterranean countries. Great number of people spend or are planning to spend their free time in the Mediterranean area. Extensive rentals of private apartments or houses for individual persons and their families as well as all kinds of services provided for tourists, in result, generate substantial economical incomes. Variety and diversity of offers of private accommodations...
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Credibility of Business Operations via Internet: Customer Perspective
PublicationTourism plays an important role in economy of Mediterranean countries. Year after year, more and more people spend or like to spend their vacations (and money) in the Mediterranean region. Hiring private apartments or houses by individual persons for themselves and their families becomes more and more popular way of vacation arrangement and, in the result, constitutes an important factor of the countries' incomes. Versatile and...
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Ships - inspiring objects in architecture
PublicationSea-going vessels have for centuries fascinated people, not only those who happen to work at sea, but first and foremost, those who have never set foot aboard a ship. The environment in which ships operate is reminiscent of freedom and countless adventures, but also of hard and interesting maritime working life. The famous words of Pompey: “Navigare necesseest, vivere non estnecesse” (sailing is necessary, living – is not necessary),...
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Smart Blue Cities
PublicationThis paper presents the concept of Smart Cities from the perspective of those located by water, considering if there are more major differences in the way the concept is implemented in coastal cities, as opposed to those located anywhere else. It proves possible to point to such differences, in relation to the three key areas of mobility, the environment and living. Further consideration is given to specific legal and cross-cultural...
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Coastline change-detection method using remote sensing satellite observation data
PublicationCoastal zones are not only the fundaments for local economics based on trade, shipping and transport services, but also a source of food, energy and resources. Apart from offering diverse opportunities for recreation and tourism, coastal zones provide protection against storms and other meteorological disturbances. Environmental information is also essential because of the direct influence on a country’s maritime zones, which are...