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Search results for: BUSINESS PROCESS
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Business Process Modelling and Enterprise Improvement Analysis
PublicationThe main trends in developing an approach and tools for business process modelling are discussed. Business Process Management (BPM) and BPM Notation (BPMN) are presented. Moreover, the possibilities of C2NIWA in a wide range of these tools running on a supercomputer are suggested. Firstly, the company development strategy can be planned . Secondly, quick and flexible changes of its processes can be modelled, analysed and implemented....
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Adding knowledge management perspective to business process management
PublicationPrzestawiono koncepcje integracji technologii wspomagania zarządzania wiedzą z podejściem procesowym do zarządzania organizacją. Przedstawiono koncepcje integracji oraz jej zalety.
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Zarządzanie procesami przedsiębiorstwa (BMP-Business Process Management).
PublicationW przedstawionym rozdziale opisano założenia metody projektowania i doskonalenia zintegrowanego systemu zarządzania organizacją i procesami. System zarządzania organizacją i procesami, w odróżnieniu od aktualnych systemów polegających na zarządzaniu organizacją poprzez funkcje (wydziały, działy), jest bardziej efektywną formą zarządzania organizacjami ukierunkowanymi na rynek.
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Becoming a Learning Organization Through Dynamic Business Process Management
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Business process modelling and simulation using formal experience record
PublicationZaproponowano modelowanie procesow biznesowych w oparciu o formalny zapis doswiadzcen. Przedtswiono softwerowa implementacje zaproponowego modelu.
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Bridging the gap between business process models and use-case models
PublicationToday's software development methodologies are equipped with a plethora of methods and techniques for business process engineering and Requirements Engineering. However, heavy investments in IT have not brought forth expected results. What seems to be lacking is a systematic approach that consolidates both disciplines to gain a synergistic effect. To address this challenge we extend Use-Case Driven Approach (UCDA) by binding use...
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Discovery of Stylistic Patterns in Business Process Textual Descriptions: IT Ticket Case
PublicationGrowing IT complexity and related problems, which are reflected in IT tickets,create a need for new qualitative approaches. The goal isto automate the extraction of main topics described in tickets in order to provide high quality support for the IT process workers and enablea smooth service delivery to the end user. Present paper proposes a method of knowledge extraction in a form of stylistic patterns in business...
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Method of Decision-Making Logic Discovery in the Business Process Textual Data
PublicationGrowing amount of complexity and enterprise data creates a need for novel business process (BP) analysis methods to assess the process optimization opportunities. This paper proposes a method of BP analysis while extracting the knowledge about Decision-Making Logic (DML) in a form of taxonomy. In this taxonomy, researchers consider the routine, semi-cognitive and cognitive DML levels as functions of BP conceptual aspects of Resources,...
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Interactive Prototypes in Teaching User-Centred Design and Business Process Modelling
PublicationThis publication describes experiences gathered during the use of interactive prototyping in two areas: design of user interfaces for a touch screen information kiosk and interactive prototyping of business processes. Prototyping is promoted here as a technique useful for both visualizing design concepts and for stimulating communication within relevant teams. Developing interactive prototypes of use interfaces is discussed here...
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Business process management - integracja reinżynierii procesów gospodarczych z kompleksowym zarządzaniem jakością
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Business process management - integracja reinżynierii procesów gospodarczych z kompleksowym zarządzaniem jakością
PublicationW artykule przedstawiono analizę zasadniczych nurtów procesowego podejścia do zarządzania organizacjami. W celu uzasadnienia tezy, że koncepcja zarządzania procesami gospodarczymi (BPM) jest rezultatem ewolucji orientacji procesowej, integrującej cechy reinżynierii procesowej oraz kompleksowego zarządzania jakością (TQM), przedstawiono charakterystykę BPR a następnie na bazie krytyki tego podejścia zaprezentowano najważniejsze...
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Analyzing content of tasks in Business Process Management. Blending task execution and organization perspectives
PublicationAn efficient organization, management, and execution of tasks are central for the successful functioning of any organization. This topic was on the research agenda already in the early 1950s and keeps attracting the scientific community's attention today. Continuous advances and penetration of technologies in organizations are expected to increase task variety and complexity. This creates a constant demand for new methods to analyze,...
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Implementation of Business Processes in Smart Cities Technology
PublicationThe goal of the paper is to present the results of studies concerning the development of a method of implementation of business processes in Smart Cities systems. The method has been developed during studies carried out within the building of a Smart Cities system for Gdańsk, and is based on basic development project management mechanisms (drawing from best practices, and in particular from the RUP methodology) and business-oriented...
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Business processes implementation using agent systems
PublicationThis paper will show that some complex and repetitive actions performed in a company can be modelled for the sake of optimization and automaton. It is achieved by connecting business processes management and agent paradigms. Moreover it shows that organization structure can be mapped to distributed multi agent system. Finally it states that interorganization communication can be automated on the same basis as intra-organization...
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Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing
PublicationPurpose This study aims to draw the attention of business process management (BPM) research and practice to the textual data generated in the processes and the potential of meaningful insights extraction. The authors apply standard natural language processing (NLP) approaches to gain valuable knowledge in the form of business process (BP) complexity concept suggested in the study. It is built on the objective, subjective and meta-knowledge...
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Experience based enhanced decision support for business processes
PublicationPrzedstawiono koncepcje wspomagania procesow biznesowych poprzez wprowadzneie do modelu zbioru doswiadczen.
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Employee Suggestion Program as a way to involve employees in improving business processes
PublicationThe following article presents one of the Lean Management tools – employee suggestion program. Companies consider this method as a way to involve employees in improving business processes. In the first part of the article the author explained the idea of the Japanese management system. The next part presents the philosophy of Kaizen, which is crucial for proper implementation of Lean Management concept in the company. Moreover,...
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E-experiments in physics. Proper business process management, collaborative development process and project management guidance – remedy for avoiding the main IT project’s failure
PublicationOnly a few of learning aids and simulations of physical phenomena allow for building interactive experiments; experiments similar to those that should be conducted in physics laboratories at schools. Group of staff from Gdansk University of Technology decided to fill this market niche by designing and constructing a set of virtual experiments – so called e-experiments. To avoid common problems that a lot of IT products brought...
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Multi-Criteria Knowledge-Based Recommender System for Decision Support in Complex Business Processes
PublicationIn this paper, we present a concept of a multi-criteria knowledge-based Recommender System (RS) designed to provide decision support in complex business process (BP) scenarios. The developed approach is based on the knowledge aspects of Stylistic Patterns, Business Sentiment and Decision-Making Logic extracted from the BP unstructured texts. This knowledge serves as an input for a multi-criteria RS algorithm. The output is prediction...
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Entrepreneurial Orientation and Business Internationalisation Process: The Theoretical Foundations of International Entrepreneurship
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Wireless Networks as an Infrastructure for Mission-Critical Business Applications
PublicationDespite the dynamic growth of wireless network systems, their pres-ence in business-support infrastructure has been limited. In the article we provide an overview of generic corporate network architecture and examine usefulness of available wireless network solutions in such systems. Following this overview we analyze new wireless network architecture which currently undergoes standardization process - wireless mesh. It can result...
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Exploring the Benefits, Challenges, and Opportunities of Collaborative Business Intelligence
PublicationIn traditional business intelligence (BI) settings, the collective decision-making process is often hindered by the absence of knowledge and expertise exchange among various stakeholders, as well as lack of information sharing. The study delves into the concept of Collaborative BI, which aims to overcome these limitations by promoting collaboration, business networking, knowledge sharing, and improved communication among stakeholders....
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The Business Environment of Georgia and Ukraine: Approaches to a Comparative Analysis
PublicationThe formation of a favourable business environment and the intensification of entrepreneurial activity on this basis is one of the priorities of economic policy of governments around the world. The aim of this article is to conduct a comparative analysis of some of the characteristics of the business environment of Georgia and Ukraine. The theoretical basis of the study is the understanding of the business environment as a necessary...
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Talents, Competencies and Techniques of Business Analyst: A Balanced Professional Development Program
PublicationThis paper presents preliminary results of action research in which we search for fundamentals of an universal theory of balanced approaches to software process. It is developed on the basis of balanced approach for professional development program for business analysts which integrates approaches oriented on talents, competencies and techniques. This paper includes the description of key concepts in background approaches, components...
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Evaluation of the factors influencing business bankruptcy risk in Poland
PublicationThis article is devoted to the issue of assessing the causes of business failure. The presented studies answer two research questions – what are the causes of corporate bankruptcies in Poland and how to more efectively predict the scale of bankruptcies in the country. The author has conducted a study to analyze the specic endogenous and exogenous causes of company bankruptcy depending on the type of the bankruptcy with consideration...
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Business Sentiment Analysis. Concept and Method for Perceived Anticipated Effort Identification
PublicationRepresenting a valuable human-computer interaction interface, Sentiment Analysis (SA) is applied to a wide range of problems. In the present paper, the researchers introduce a novel concept of Business Sentiment (BS) as a measurement of a Perceived Anticipated Effort (PAE) in the context of business processes (BPs). BS is considered as an emotional component of BP task contextual complexity perceived by a process worker after reading...
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Digital Transformation and Its Influence on Sustainable Manufacturing and Business Practices
PublicationThe paper focuses on the relationship between businesses and digital transformation, and how digital transformation has changed manufacturing in several ways. Aspects like Cloud Computing, vertical and horizontal integration, data communication, and the internet have contributed to sustainable manufacturing by decentralizing supply chains. In addition, digital transformation inventions such as predictive analysis and big data analytics...
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The conditions of the business services sector in Poland and its competitiveness in the global market
PublicationThe following article presents the conditions of the business services sector (BSS) in Poland and the assessment of its competitiveness in the global market. The first section discusses the BSS sector and the categories of the provided services, in the division of business process outsourcing, shared services center, information technology outsourcing, research and development. Next the authors presents the status of the business...
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Integrated Functional Safety and Cybersecurity Evaluation in a Framework for Business Continuity Management
PublicationThis article outlines an integrated functional safety and cybersecurity evaluation approach within a framework for business continuity management (BCM) in energy companies, including those using Industry 4.0 business and technical solutions. In such companies, information and communication technology (ICT), and industrial automation and control system (IACS) play important roles. Using advanced technologies in modern manufacturing...
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Patterns of Business Internationalisation in Poland: Empirical Results from the V4 Survey
PublicationThe chapter focuses on the specifics of internationalisation process among Polish businesses at post-slowdown period of the turn of 2013-2014. The main research method was the survey conducted among 216 firms.
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Factors of successful client co-production in knowledge-intensive business services
PublicationPurpose This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Design/methodology/approach The paper is based on an in-depth...
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High-quality academic teachers in business school. The case of The University of Gdańsk, Poland
PublicationThe Bologna process, the increasing number of higher education institutions, the mass education and the demographic problems make the quality of education and quality of the academic teachers a subject of wide public debate and concern. The aim of the paper is to identify the most preferred characteristics of a teacher working at a business school. The research problem was: What should a high-quality business school academic teacher...
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Family business succession – the practical or also theoretical problem. Bibliometric analysis
PublicationFamily businesses, in various forms, have existed since societies began to be created. However, family business research has a decidedly shorter tradition. In favorable conditions, family enterprises develop for many generations, and their fate is intertwined with the fate of the families. The topics of family businesses are raised by researchers around the world. Estimates regarding the number of family businesses are a frequent...
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What makes them dream big? Determinants of business growth aspirations among Polish students
PublicationThe objective of the article is to explore the concept of business growth aspirations and identify its determinants at an early stage of the entrepreneurial process. In this exploratory study, I focused on the underexplored approach to entrepreneurial process i.e. to study the growth aspirations and its determinants alongside entrepreneurial intentions. Studying growth aspirations and their determinants provides valuable insights...
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Client co-production in knowledge-intensive business services (KIBS): Case study analysis
PublicationPurpose: This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Methodology: The paper is based on an in-depth analysis...
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Business continuity management framework for Industry 4.0 companies regarding dependability and security of the ICT and ICS/SCADA system
PublicationThis chapter addresses a business continuity management (BCM) framework for the Industry 4.0 companies including the organizational and technical solutions, regarding the dependability and security of the information and telecommunication technology (ICT), and the industrial control system (ICS) / supervisory control and data acquisition (SCADA) system. These technologies and systems play nowadays important roles in modern advanced...
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Improving the production planning and control process
PublicationFocusing the activities of a production business on the strategy based on quality entails orientation on meeting the expectations of the customers with respect to the product itself, and the terms of its delivery. The article notes the role of the production planning and control process in improving the quality of the business offer. It identifies the objectives set for the process from the perspective of meeting the expectations...
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Scientists in the world of business
PublicationArtykuł promujący działania badawczo-rozwojowe Zakładu Zarządzania Technologiami Informatycznymi Wydziału Zarządzania i Ekonomii Politechniki Gdańskiej.
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Entrepreneurship in Internet Business
PublicationSklasyfikowano przedsięwzięcia elektroniczne. Zarysowano problematykę rozwoju e-biznesu od fazy startowej do formy dojrzałej. Zaprezentowano technologie informatyczne służące do tworzenia, implementacji oraz wdrożenia komercyjnych witryn internetowych. Zwrócono uwagę na możliwości pozyskiwania wsparcia finansowego od funduszy inwestycyjnych podwyższonego ryzyka. Przedstawiono szereg wniosków praktycznych mogących służyć przedsiębiorcom...
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IT Business Standards as an Ontology Domain
PublicationThe aim of this paper is to report a selection of Semantic Web aspects pertaining to ontology development activities in the domain of the IT business standard (TOGAF 9) such as formulating competency questions, conceptualization of the domain, resolution of the source knowledge deficiency and applying common design patterns in the OWL formalization. Authors also try to determine target groups that may benefit from such ontology...
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Knowledge risks inherent in business sustainability
PublicationSince the connection between business sustainability and knowledge risks has not been established in the literature so far, this paper provides a conceptual framework to demonstrate the possible impact of various knowledge risks on business sustainability and offers potential ways to manage and overcome these risks. The aim of this conceptual paper is to address two main questions: What are the potential effects of knowledge risks...
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FINANCIAL MECHANISM OF THE INSURANCE BUSINESS
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Where science meets business...
PublicationArtykuł opisujący integrację środowisk naukowo-biznesowych za pośrednictwem Uniwersyteckiego Centrum Kompetencyjnego Technologii Oprogramowania na Wydziale Zarządzania i Ekonomii.
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Internet entrepreneurship in electronic business
PublicationZaproponowano klasyfikację przedsięwzięć Internetowych. Zaprezentowano szereg reprezentatywnych przykładów. Wyszczególniono poszczególne etapy rozwoju działalności gospodarczej w Internecie. Zwrócono uwagę zarówno na aspekty technologiczne, jak i formy pozyskiwania kapitału inwestycyjnego podwyższonego ryzyka. Artykuł może stanowić źródło odniesienia dla przedsiębiorców pragnących otworzyć działalność gospodarczą w Internecie lub...
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Entrepreneurial Business and Economic Review
PublicationThe objective of the article is to explore internationalisation patterns of family high-tech firms, especially their internationalisation motives, intensity, speed, and entry modes. The empirical part adopts a quantitative approach. The results of the survey are presented on the sample of 263 high-tech production firms from Poland, including 101 family firms. The survey was conducted in all 16 Polish regions. The calculations from...
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A Survey on Identifying and Addressing Business Analysis Problems
PublicationDespite the growing body of knowledge on requirements engineering and business analysis, these areas of software project are still considered problematic. The paper focuses on problems reported by business analysts and on applicability of available business analysis techniques as solutions to such problems. A unified set of techniques was developed on the basis of 3 industrial standards associated with IIBA, REQB and IREB certification...
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An Industrial Survey on Business Analysis Problems and Solutions
PublicationThe paper focuses on the problems reported by business analysts which have a negative impact on their work and on the applicability of available business analysis (BA) techniques as solutions to such problems. A unified set of BA techniques was developed on the basis of 3 industrial standards associated with IIBA, REQB and IREB certification schemes. A group of 8 business analysts was surveyed to list problems they encounter in...
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Communication as a Factor Limiting University-Business Cooperation
PublicationObjective - Despite the broad extent of the scientific activity dealing with university-business cooperation, Poland has yet to develop a satisfactory cooperation strategy that takes business needs into account. This issue is still relevant due to the need for continuous improvement and resulting benefits aimed at improving enterprise competitiveness. Methodology/Technique - Authors of this article attempt to select an overriding...
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Business applications of geolocation - modern solutions and trends
PublicationThe technological development of geolocation systems has resulted in the utilization of physical location of users by a growing number of entrepreneurs. As mobile technology develops, the use of geolocation in business is becoming widespread with a new range of geomarketing techniques. Entrepreneurs therefore more often utilize geolocation in their promotional and operational activities. In this article mobile-based geolocation...
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Towards a Framework for Context Awareness Based on Textual Process Data
PublicationContext awareness is critical for the successful execution of processes. In the abundance of business process management (BPM) research, frameworks exclusively devoted to extracting context from textual process data are scarce. With the deluge of textual data and its increasing value for organizations, it be-comes essential to employ relevant text analytics techniques to increase the awareness of business process (BP) workers,...