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Search results for: tourism and hotel industry
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Knowledge management and disaster management in tourism industry
PublicationPurpose – This conceptual paper aims to present the results of the literature analysis devoted to the application of knowledge management and its processes in the situation of a crisis caused by a natural disaster. On the basis of the analysed papers, the theoretical model linking knowledge management and crisis management for the tourism industry has been proposed. Findings - The proposed theoretical model presents the role of...
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Transformation of Small and Medium - Sized Enterprises in Pomerania due to staging the EURO 2012 with particular emphasis on the hotel industry
PublicationKluczowym motywem rozważań w opracowaniu jest kwestia transformacji biznesu. Przedmiotem analizy jest przekształcanie impulsów i procesów przebiegających w sferze publicznej na działalność przedsiębiorstw sektora MŚP. Bezpośrednim impulsem ilustrującym reaktywność małych przedsiębiorstw była decyzja o mistrzostwach Europy w piłce nożnej w Polsce w 2012 roku. Przedsiębiorczość wyraziła się znacznym rozwojem bazy hotelowej w wielu...
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Massive Open Online Courses (MOOCs) in hospitality and tourism
PublicationThe tourism industry, interesting and challenging, faces structural human resource problems such as skills shortages and staff turnover, seasonality and a high percentage of small to medium enterprises whose employees have limited time for training or education. Large tourism enterprises often span countries and continents, such as hotel chains, airlines, cruise companies and car rentals, where the employees need similar training...
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Market orientation and hotel performance: The mediating effect of creative marketing programs
PublicationThis work investigates the indirect effects between market orientation and hotel performance through creative marketing programs. The focus is on exploring the indirect effects between 1) customer orientation, competitor orientation, and cross-functional integration; and 2) hotel financial performance through two aspects of creative marketing programs, namely, novelty and meaningfulness. Through an empirical analysis using structural equation...
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The role of resilience in explaining hotel growth: A fuzzy-set QCA approach
PublicationPurpose: Due to the detrimental effects of the recent pandemic on the hotel sector, hotel resilience research and its impact on hotel recovery have received lots of academic attention. However, a sustainable perspective on hotel resilience, as an approach for investigating its impact on long-term hotel growth, has been largely overlooked in the hospitality resilience literature. Therefore, this paper aims to address the research...
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Knowledge Management for Managing Crisis in Tourism: Theoretical insights
PublicationCOVID-19 has caused an unprecedented crisis affecting the entire tourism industry. Accommodation, food, and travel sectors have been affected by the decreased number of visitors, which had a ripple effect on the financial situation of the whole industry. The purpose of this work is a better understanding of the role of knowledge management in terms of mitigating the crisis in the tourism sector, as well as a development of the...
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E-learning in tourism and hospitality: A map
PublicationThe impact of information and communication technologies (ICT) on tourism and hospitality industries has been widely recognized and investigated as a one of the major changes within the domains in the last decade: new ways of communicating with prospective tourists and new ways of purchasing products arisen are now part of the industries’ everyday life. Poor attention has been paid so far to the role played by new media in education...
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Regenarative tourism – between theory and practice
PublicationPurpose: The aim of this article is to present a shift in thinking in terms of implementing the systems and practices needed to transition to a regenerative approach in tourism. The article aims to provide concrete ways to change thinking and move towards a regenerative paradigm in the tourism industry. Design/methodology/approach: This viewpoint paper defines regenerative tourism and explores its principles and the possibilities...
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Application of design-thinking models to improve the quality of tourism services
PublicationThe paper presents basic aspects of improvement activities for the quality of tourism industry service through its specific determinants of quality. The authors suggested an the application of design-thinking concept in the development of the service itself and an attempt to undertake improvement activities.
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A note on the applications of artificial intelligence in the hospitality industry: preliminary results of a survey
PublicationIntelligent technologies are widely implemented in different areas of modern society but specific approaches should be applied in services. Basic relationships refer to supporting customers and people responsible for services offering for these customers. The aim of the paper is to analyze and evaluate the state-of-the art of artificial intelligence (AI) applications in the hospitality industry. Our findings show that the major...
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Managing knowledge in a tourism crisis: case study from Poland
PublicationPurpose: This study deals with a tourism organisation from Poland, which experienced not only the COVID-19 pandemic, but also the close war situation in Ukraine which caused a significant decrease in tourist traffic and revenues. Since, based on the literature, knowledge management can be useful for crisis management, this study aims to explore the role and usefulness of KM during crisis situations in tourism. Methodology: Qualitative...
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Massive Open Online Courses: strategies and research areas
PublicationThe latest education revolution, the massive open online courses (MOOCs), is gaining momentum, accolades, and participation across industry and academia. These learning laboratory behemoths host and assess tens to hundreds of thousands of students in a single class, for free. Similar to their scope, MOOCs’ short- and long-term educational implications seem massive. Immediate MOOC educational outcomes vary widely from roaring successes...
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The Indonesian economy in 2005: An analysis using the input-output approach
PublicationThis study aims to analyze the economic conditions of Indonesia in 2005. This study employs Input-Output (IO) analysis as an analysis instrument. The data of this study is the Indonesian IO table for 2005. Thus, the Indonesian economy is represented by Indonesian industrial sectors mentioned in the data. There are nine industries used in the present study, namely (1) agriculture, livestock, forestry, and fishery, (2) mining and...
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Programmes to Combat the Economic Impact of the COVID-19 Pandemic in Kazakhstan and Ukraine and Unemployment
PublicationThe following article presents economic programmes to combat the negative effects of the COVID-19 pandemic. The analysed programmes were undertaken by the governments of Ukraine and Kazakhstan. They contributed to reducing unemployment in both countries. The findings of Ukrainian researchers focused mainly on estimating losses in the SME sector, especially in the hotel, tourism and transport sectors. Scientific literature in Kazakhstan...
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The novel sterilization device: the prototype testing
PublicationCurrently, there are numerous methods that can be used to neutralize pathogens (i.e., devices, tools, or protective clothing), but the sterilizing agent must be selected so that it does not damage or change the properties of the material to which it is applied. Dry sterilization with hydrogen peroxide gas (VHP) in combination with UV-C radiation is well described and effective method of sterilization. This paper presents the design,...
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When digital government matters for tourism: a stakeholder analysis
PublicationDespite the importance of governance processes for destination management and the impact of digital technology on such processes, surprisingly little academic research has explored the use of digital technology to transform public governance in the tourism sector. This conceptual paper fills this gap by conducting a digital government stakeholder analysis for the tourism sector using the digital government evolution model as its...
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Creating Hotel Services from a Perspective of Extraordinary Customer Experience
PublicationThis conceptual article aims to explore the process of providing hotel services in the context of requirements arising from the experience economy. Both the concept of experience marketing and the concept of customer experience management provided a theoretical framework for the discussion. Based on a review of literature and conclusions derived from hotel managers’ experiences, a research model is proposed, which may be of some...
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Organizational Resilience in Hospitality and Tourism
PublicationAlthough ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present...
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IMPACT OF THE ORGANISATION OF MEGA SPORTING EVENTS ON SELECTED ELEMENTS OF THE TOURISM SECTOR
PublicationIntroduction. In the world-wide literature, there is no unanimity in the assessment of the impact of mega sporting events on the tourism sector. Therefore, the main purpose of this study was to quantify the impact of mega sporting events on changes in tourist inflow and the amount of expenditure incurred by visitors. Material and methods. In this study, an ex-post analysis of many different categories of mega sporting events was...
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Travel agents and destination management organizations: eLearning as a strategy to train tourism trade partners.
PublicationThis article offers an overview of the existing online courses run by national destination management organizations (DMOs) in order to better equip travel agents and tour operators in the sales activities of the tourism destinations. These online courses represent one of the B2B offers by DMOs and an interesting opportunity for travel agents, who are trying to find their identity and competitive advantage within the context of...
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Linking Fashion and Tourism: From Body to Clothing and Lifestyle
PublicationThere are many profound links between fashion and tourism. This chapter provides a critical reflection, mainly from a philosophical, historical, and linguistic perspective, on the dynamic relationship and parallel evolution between these two sectors. It explains how their intercon nectedness form and mirror contemporary society. This chapter classifies the connections between the two, starting with the person, her body, and the...
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Fashion and Tourism: Parallel Stories of Two "Dream Marvels".
PublicationFashion and tourism are two social, cultural, and economic phenomena that have both numerous connections and surprising similarities. These are not new: they have been built and developed since the beginnings of tourism as a modern social phenomenon, emerged in Europe in the context of the industrial revolution. They consolidated in the first decades of the 21st century, in a context where both phenomena have completed their “mass”...
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Museums of Gdansk - Tourism Products or Signs of Remembrance?
PublicationMuseum buildings constitute a significant element in the composition and functionality of contemporary cities. They are both their attractions and landmarks. The article presents a case study illustrating the relation between museum buildings and their location, as well as the showcased exhibition. The article aims at demonstrating the way in which those elements form a harmonious whole - a cultural tourism product affecting the...
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Examining Ownership Equity as a Psychological Factor on Tourism Business Failure Forecasting
PublicationThis paper examines ownership equity as a predictor of future business failure within the tourism and hospitality sectors. The main goals of this study were to examine which ratios are the most important for a tourism business failure forecasting model and how significant is the “total percentage of equity ownership by company directors” ratio compared with other ratios associated with the probability of bankruptcy. A stepwise...
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Tourism for older and disabled people
PublicationTourist offer for the older and disabled is getting wider. Many hotels and cities are adjusted to disabled people's needs, but there are not enough safe places for leisure, where they could be surrounded by nature. In comparison with cities - villages and small towns have very little to offer as far as tourism is concerned. This problem is noticed by small local communities that threat it as a chance for their economical development....
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eVisa’s impacts on travel and tourism: the case of Turkey.
Publicationhe purpose of this study was to investigate eVisa applications. eVisa is a service that falls under eTourism, whose growing use can be attributed to its ability to simplify the process of obtaining a visa. The objectives of this study were twofold: to explore the eVisa experience of tourists who have previously visited Turkey by using the service and to analyse the perceptions of stakeholders who have contributed to eVisa.
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Physical activity of tourism and recreation students in terms of accressibility to open areas
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Nanofiltration in the food industry
PublicationNanofiltration (NF), as a pressure-driven membrane process, has been widely demonstrated to have great potential for food processing applications. There are several advantages of this membrane process over traditional methods that makes NF suitable for food processing, such as the low thermal damage to the product, higher aroma retention, lower energy consumption, and low maintenance costs. In this chapter, according to the recent...
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Tourism Investment Gaps in Poland
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e-Learning in Tourism Education
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Protection of historical heritage as part of the development of cultural tourism – a case study of the community of Kamieniec Ząbkowicki in Lower Silesia
PublicationBoth literature and economics show a changing approach to historical heritage. It is no longer seen as a resource that generates only high maintenance costs. Analyses of local government units (LGUs) show that historical heritage is a strength rather than a weakness. More and more often, it is considered in economic development strategies as an asset that creates new activities and functions, generates income, and creates jobs....
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The Relational Benefits and the Quality of Services in Tourism
PublicationIn a very competitive environment, it is highly important to identify the indicators that exert a major influence on customer satisfaction and loyalty. Based on the current relationship marketing concept of relational benefits (Gwinner, Gremler, Bitner, 1998; Hennig-Thurau, Gwinner, Gremler, 2002) and destination quality (Blazquez-Resino, Molina, Esteban-Talaya, 2015), a conceptual model was built. The present paper aims to analyse...
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Environmental awareness and initiatives in the Swedish and Polish hotel industries-survey results
PublicationWyniki badania świadomosci środowiskowej/ekologicznej wśród hotelarzy w Polsce i Szwecji, oraz analiza czynników wpływających na konkretne postawy wobec środowiska.
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A sector-an industry? Definitional challenges in economic sciences
Publicationthe aim of our paper is to present definitional challenges that we as scholars and teachers face while attempting to relate to a sector and an industry terms in economic analyses and from strategic management perspective. we employ secondary research and analyse the state of the academic discourse and common usages of the above terms. we argue that for an economic statistician classifications should be consistent and highlight...
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Assessing Industry 4.0 Features Using SWOT Analysis
PublicationThis paper assesses some features of industry 4.0 by using SWOT analysis that affects the adoption and implementation of industry 4.0. The paper identifies the strengths, weaknesses, opportunities, and threats related to industry 4.0. By the consideration of these four groups of factors, the industrial practitioners can understand how to implement industry 4.0. Moreover, industrial practitioners can use the strengths/opportunities...
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Digitalization of Building Site Management in the Construction Industry
PublicationWith Industry 4.0, a digital transformation has started in the construction industry. However, 4.0 technologies have difficulties in the integration of digital systems due to the diversity and complexity of the processes in the construction industry. Multidisciplinary work in architectural projects and the need for high productivity require digital renovation planning in the construction industry. The application of the technologies...
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Energy Consumption Analysis Methods in Industry
PublicationThis paper overviews applied methods to evaluate energy consumption in Industry. The most important law regulations are presented, which decide on the necessity to conduct an effec - tive energetic economy. Basic assumptions are defined to calculate direct and cumulative energy consumption. The pros and cons of using each method are presented.
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Relacje międzyorganizacyjne w dobie Industry 4.0
PublicationStrukturę opracowania zbudowano w odniesieniu do zagadnienia relacji międzyorganizacyjnych. Omawianą kwestię osadzono w obecnych realiach Industry 4.0. Celem monografii jest omówienie roli Industry 4.0 w budowaniu i rozwoju relacji międzyorganizacyjnych oraz w kształtowaniu ich specyfiki. W pięciu rozdziałach przedstawiono aspekty „sieciowego” powiązania różnych podmiotów i jednostek na gruncie teorii zarządzania. Opracowanie otwiera...
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Tourism in Apuseni Mountains (Romania) – A technical proposal
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Changes in air tourism to Tunisia in 2009–2018
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The investment process in the power supply industry
PublicationThe basis for power supply industry programming in a market economy should be the principle of sustainable development, which must take into account maintaining an adequate level of energy security on the one hand, and the aim to preserve the maximum degree of non-renewable resources on the other hand. Therefore, the overriding aim should be a strive to meet the current and prospective demand for energy and fuel, in conjugation...
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Selected aspects of the evolution of the industry analysis
PublicationPorter's five forces is a significant tool of analysis of industries. It helps evaluating variables of industry profitability and assessing firm performance. Using the framework, managers can take a decision as to which industries they can effectively compete in and position their companies to reduce the adverse effects of the mentioned forces. According to the critics, the five forces model is limited to its static nature. The...
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The possibility of use keratin products in various branches of industry
PublicationBird's feather, the main by-product of the poultry industry, are not enough utilized and negatively influencing the environment. They contain large amount of keratin, the protein with high cystine content. The aim of our work was to obtain hydrolysates and isolates of keratin, which can be used in various areas of food, cosmetics, pharmaceutical industry and as animal feed. Keratin can be hydrolyzed and extracted from feather after...
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Borough Development Dependent on Agricultural, Tourism, and Economy Levels
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Virtual Engineering Factory: Creating Experience Base for Industry 4.0
PublicationABSTRACT In recent times, traditional manufacturing is upgrading and adopting Industry 4.0, which supports computerization of manufacturing by round-the-clock connection and communica- tion of engineering objects. Consequently, Decisional DNA- based knowledge representation of manufacturing objects, processes, and system is achieved by virtual engineering objects (VEO), virtual engineering processes (VEP), and virtual engineering...
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Material Flow Analysis in a cooked mussel processing industry
PublicationGalicia (NW Spain) is an ideal environment for mussel culture owing to its excellent natural conditions. It is the first Spanish and European mussel producer and the second worldwide after China. More than 50% of the mussel collected in Galicia is used in the processing industry, which produces different products, as cooked mussel that is canned, frozen or used in the food industry. In this paper a methodology based on Life Cycle...
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Design concepts of propulsion and steering system for hotel unit of two-segment inland waterways ship
PublicationW artykule przedstawiono założenia projektowe i dwa rozwiązania koncepcyjne napędu i sterowania barki hotelowej, stanowiącej część dwusegmentowego statku śródlądowego i przybrzeżnego. Obydwa rozwiązania oparto na zastosowaniu dziobowego śrubosteru małej mocy, ze śrubą stałą umieszczoną w dyszy obrotowej. W jednym z rozwiązań śruba napędzana jest silnikiem hydraulicznym, zaś w drugim - silnikiem elektrycznym. Mechanizm obrotu kolumny...
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Community of Practice for Product Innovation Towards the Establishment of Industry 4.0
PublicationThe aim of this paper is to present the necessity of formulating the Community of Practice for Product Innovation process based on Cyber-Physical Production Systems towards the establishment of Industry 4.0. At this developing phase of Industry 4.0, there is a need to define a clear and more realistic approach for implementation process of Cyber-Physical Production Systems in manufacturing industries. Today Knowledge Management...
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Cognitive Systems, Concepts, Processes, and Techniques for the Age of Industry 4.0
PublicationThe aim of this Guest Edition of Cybernetics and Systems is to present a wide-ranging scale of concepts and processes being currently researched, developed, and evaluated in real life settings in anticipation of incoming Industry 4.0 era. With the fourth industrial revolution expectation, the broad spectrum of cognitive approaches have emerged as an attempt to mimic and augment, in some way, human intelligence. Intelligence, in...
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Industry 4.0 Implementation Challenges in Manufacturing Industries: an Interpretive Structural Modelling Approach
PublicationFor the last few years, the fourth industrial revolution, known as Industry 4.0, has been a hot topic among academics. Industry 4.0 literature involves researches presenting studies related to its different aspects including challenges, opportunities, implementation and adoption. However, a detailed study of challenges and barriers towards the Industry 4.0 implementation in manufacturing industries is missing. Hence, this paper...