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Search results for: QUALITY MANAGEMENT SYSTEMS
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Stakeholders Satisfaction Index as an Important Factor of Improving Quality Management Systems of Universities in Poland
PublicationThe following article analyses the role of stakeholders in selected methods of assessing the quality of educational services of universities and discusses quality management systems according to Common Assessment Framework for education. Furthermore, it presents the example of method of stakeholder satisfaction measurement called Stakeholders Satisfaction Index (SSI) which is an original proposal of an aggregate measure of satisfaction...
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Dilemmas associated with the implementation of quality management systems in Polish smaller health care units
PublicationThe article presents the considerations and recommendations for the implementation of the process-oriented quality management systems (QMS) in small health care units. As an example, the unit providing services for children with disabilities (therapy and rehabilitation) localized in northern part of Poland have been selected. The essential elements of the implementation of the quality system, taking into account the objectives...
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Stakeholders Satisfaction Index as an Important Factor of Improving Quality Management Systems of Universities in Poland Stakeholders Satisfaction
PublicationThe following article analyses selected methods of assessing the quality of educational services of universities and discusses the role of stakeholders in, required by law, quality assurance and quality management systems according to Common Assessment Framework for education. Furthermore, it presents the Stakeholders Satisfaction Index (SSI) which is an original proposal of an aggregate measure of satisfaction perceived by stakeholders....
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Process management methodology for quality systems of small organizations
PublicationW artykule przedstawiono najważniejsze elementy metodyki wdrażania zorientowanych procesowo systemów zarządzania jakością wg normy ISO 9001. Zaprezentowano przykład struktury procesów systemu jakości oraz prosta metodę opisu procesów (przewodnik procesu). Omówiono założenia metodyki oraz wybrane sposoby nadzorowania procesów. W podsumowaniu wskazano korzyści płynące ze stosowania metody w małych organizacjach.
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Quality and environmental management systems in polish shipbuilding industry - methods of implementation
PublicationW pracy przedstawiono metodę wdrażania systemu zarządzania jakością i środowiskiem, którą wykorzystano przy realizacji projektu BALTECOLOGICALSHIP. Metoda oparta była o wzory i doświadczenia szwedzkie. Rezultatem było wykonanie przeglądu środowiskowego w 50 organizacjach z obszaru przemysłu stoczniowego oraz wdrożenie w 13 firmach systemu zarządzania jakością i środowiskiem. Praca zawiera również wskazanie barier we wdrażaniu obu...
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Lean Quality Management
PublicationPostrzeganie przedsiębiorstwa przez pryzmat zachodzących w nim procesów powoduje powstanie dynamicznego obrazu zmian zachodzących w firmie. W wyniku takiego spojrzenia obserwator wykracza poza funkcjonalny układ struktur uzyskując możliwość pełniejszej weryfikacji skuteczności licznych, powiązanych ze sobą działań przedsiębiorstwa i podejmowania decyzji o ich doskonaleniu. Kierunki tego doskonalenia to takie budowanie sekwencji...
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Assessment of the activities of private universities in the context of quality management in 2010
Open Research DataIn all universities, the assessment of the quality is made by the supervisor, the opinion of students and the admission of classes have the greatest impact on the assessment of the quality of education. Subsequent tracking of the student's fate has a slightly smaller impact on the grade. Research also shows that only 4 out of 7 respondents monitor the...
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Environmental Quality Management
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Quality Management Journal
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Specific guality management systems.
Publicationobecnie coraz więcej również niewielkich przedsiębiorstw wdraża i certyfikuje systemy zarządzania jakością. w większości przypadków bazą do opracowania szj są normy serii iso 9000, które ze względu na swój ogólny charakter nie zawsze wskazują konkretne rozwiązania możliwe do implementacji. coraz większą popularnością cieszą się jednak specyficzne, branżowe systemy zarządzania, lepiej dostosowane do specyfiki przedsiębiorstwa i...
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Quality Assurance of Educational Processes as the Foundation of the Quality Management System in Gdansk University of Technology
PublicationThe paper presents a model of quality management system (QMS) developed by the author in Gdansk University of Technology (GUT). The core of the model is internal quality assurance system of educational processes based on the ENQA guidelines. Next described in the paper steps of GUT QMS development are the implementation of one of the normative QMS models (e.g. ISO 9001, ISO/IEC 17025) in selected organizational units of GUT and...
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Quality Assurance of Educational Processes as the Foundation of the Quality Management System in Gdansk University of Technology
PublicationW opracowaniu przedstawiono rozwojowy model systemu zarządzania jakością w dużej uczelni technicznej. Punktem wyjścia dla tego projektowania tego modelu jest wewnętrzny system zapewnienia jakości kształcenia oparty na wytycznych ENQA a kluczowym czynnikiem wspierającym systemowo prowadzone zarządzanie wiedzą oraz samoocena.
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Quality system documentation of smes in process management framework
PublicationThe article presents elements of original methodology of process-oriented quality management system implementation to be applied in small organizations. The primary objective of the paper is to show process based documentation structure of a quality system and simple method of processes control description. Thus, guidelines for preparation of quality system documentation in process management framework, related research results...
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Urban Vegetation in Air Quality Management: A Review and Policy Framework
PublicationRecent episodes of high air pollution concentration levels in many Polish cities indicate the urgent need for policy change and for the integration of various aspects of urban development into a common platform for local air quality management. In this article, the focus was placed on the prospects of improving urban air quality through proper design and protection of vegetation systems within local spatial planning strategies....
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Utilising IT-based systems in regatta management
PublicationThe development and increasing accessibility of new technologies has brought changes to the management of sailing regattas. Organisational and promotional difficulties faced by the organisers are now being tackled with software-based systems. This article considers various information technology (IT) systems, designed to support the organisation and presentation of sailing regattas and explores how they are perceived by regatta...
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Systems modeling and simulation for environmental management.
PublicationW pracy omówiono podstawy systemowego modelowania i symulacji w szerokim zakresie zagadnień związanych z zarządzaniem przepływami informacji w środowisko naturalnym.
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Innovation and Knowledge Management in the SME Sector and the Role of Normative Management Systems
PublicationThe article presents deliberations related to importance and specificity of innovation activities in small and medium-sized enterprises. Basing on results of the research the characteristics of the SMEs concerning process related and organizational innovation has been determined. Interrelations between innovation activities and knowledge management within the framework of normative management systems have been emphasized.
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Determining Information Quality in ICT Systems
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Measuring the immeasurable: system usability, user satisfaction, and quality management.
PublicationZmierzyć niemierzalne: funkcjonalność systemu, satysfakcja użytkownika a zarządzanie jakością.W artykule przedyskutowano możliwości opracowania nowego podejścia badawczego łączącego badania funkcjonalności, badania konsumenckie oraz wybrane techniki zarządzania jakością. Perspektywa badań konsumenckich jest postrzegana jako szczególnie obiecująca w kontekście rozwijającego się rynku produktów interaktywnych oraz dalszego rozwoju...
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Integration of Lean Manufacturing with ISO Management Systems in Enterprise
PublicationLean manufacturing [LM], quality management system and environmental management system are clear initiatives with a goal of improving effectiveness and efficiencies of organizations. Many organisations tackle lean philosophy, ISO standards individually but this kind of attempt do not focus on the synergy and the advantage from the potential collaboration. This paper aims to present the possibility of integration Lean Management...
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Knowledge and knowledge management in agro-food systems
PublicationArtykuł prezentuje zmiany, które się dokonały w systemach rolno-spożywczych, postrzeganych jako złożone sieci wzajemnie na siebie oddziałujących graczy. W artykule opisano również wyzwania, jakim te systemy muszą sprostać. Ponadto, zaprezentowano koncepcję zarządzania wiedzą i jej zastosowanie w systemach rolno-spożywczych.
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Knowledge and knowledge management in agro-food systems
PublicationW artykule przedstawiono zagadnienia związane z zarządzaniem wiedzą w systemach rolno-spożywczych, a także możliwości zastosowania tej koncepcji w rozwoju zrównoważonym.
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Functional safety and security management in critical systems
PublicationGłównym celem referatu jest przedstawienie wybranych kwestii zarządzania bezpieczeństwem i ochroną w systemach podwyższonego ryzyka i systemach krytycznych. Zarysowuje się kilka praktycznych problemów analizy bezpieczeństwa funkcjonalnego w celu podejmowania decyzji zgodnie z normami międzynarodowymi IEC 61508 i IEC 61511. Podkreśla się, że aspekty związane z ochroną powinny być starannie rozpatrzone zarówno w fazie projektowania,...
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Quality Technology and Quantitative Management
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Quality Management in Health Care
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Quality Modeling in Grid and Volunteer-Computing Systems
PublicationA model of computational quality in large-scale computing systems was presented in the previous chapter of this book. This model describes three quality attributes: performance, reliability and energy efficiency. We assumed that all processes in the system are incessantly ready to perform calculations and that communication between the processes occurs immediately. These assumptions are not true for grid and volunteer computing...
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Expert systems in quality control of manufacturing processes
PublicationThe paper deals with quality control in conditions of computer integrated manufacturing (CIM). It shows that quality of material stream items have to be analyzed on every stage of manufacturing process. Collecting and analyzing quantity of data with usage of expert systems make it possible to create a system for coordination of cell's work. The system contains error recovery algorithm and adaptive control subsystem based on fuzzy...
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Developing the Urban Blue-Green Infrastructure as a Tool for Urban Air Quality Management
PublicationUrban structure is an important factor that shapes the process of urban ventilation and pollution dispersion. With proper planning of the urban spatial layout, city breathability can be effectively regulated, contributing to urban air quality improvement. This paper investigates the development and current management of urban systems of green and open spaces in four Polish cities: Gda ´nsk, Warsaw, Pozna ´n and Wrocław, with a...
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A Survey of Vehicular Network Systems for Road Traffic Management
PublicationIn this survey, we analyze the proposals of vehicular communication systems in the context of road traffic management. Starting with the definition of communications between vehicles (V2V), vehicles-to-infrastructure (V2I) and vehicles-to-everything (V2X), we first focus on the requirements and current standards for the Intelligent Transport Systems (ITS), including the maximum communication delay, the communication range and the...
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Current risk analysis and management issues in technical systems.
PublicationDealing with the reliability and safety of industrial hazardous plants requires taking into account relevant interdisciplinary scientific knowledge and some existing approaches based on so-called good engineering practice, also those included in the international standards and guidelines. In this article an approach is proposed how to integrate the functional safety concept with information security aspects in the design and management...
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Multi-level models of transport systems for traffic management
PublicationThe region of Pomorskie uses a variety of tools for forecasting and analysing transport. They can be operated, calibrated and updated with data that will be collected and stored in the TRISTAR system. An initiative of the Department of Highway Engineering of the Gdansk University of Technology is designed to develop and implement an integrated and hierarchical system for forecasting and analysing transport called MST (Multilevel...
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Business Process Management Systems: Evolution and Development Trends
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Challenges in security and safety management of critical systems and infrastructures
PublicationReferat poświęcono aktualnym problemom zarządzania bezpieczeństwem systemów i infrastruktur krytycznych. Infrastruktury krytyczne szereguje się z uwzględnieniem kilku kryteriów. Zarysowuje się problematykę zarządzania podatnością obiektów podwyższonego ryzyka na działania z zewnątrz oraz zagadnienie analizy ryzyka na przykładzie systemu elektroenergetycznego. W końcowej części referatu opisuje się nowe wyzwania związane z zarządzaniem...
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Quality measure of VoIP services in carrier grade systems
PublicationThis paper describes passive measurement method of VoIP services quality in carrier grade systems, engaging slight system resources. Measurement is based on analyzing quality information in sender and receiver reports in RTCP packets sent by the end points of RTP session. Data is analyzed and stored by Session Boarder Controllers SBC. Objective evaluation of VoIP calls is based on quality information of IP connection and voice...
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The risk assessment of adverse events of nursing activities as the element of quality management in healhcare
PublicationThe purpose of the paper is to present MedCARVER+Shock method and Pareto analysis and its usability for the risk assessment of adverse events of nursing activities. 888 activities carried out by all 190 nurses working at the District Hospital X located in Poland were taken into account. During the research the qualitative approach was used. As the result sixteen groups of nursing activities causing the highest risk of adverse events...
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The role of process approach in quality systems of small firms
PublicationW opracowaniu przedstawiono znaczenie orientacji procesowej w systemach zarządzania jakością ze szcególnym uwzględnieniem mniejszych organizacji. Zaprezentowano wyniki badań potwierdzających znaczący wpływ podejścia procesowego na skuteczność sytemów jakości. Przedstawiono też kluczowe problemy i oczekiwania sektora MŚP odnośnie do wdrażania zorientowanych procesowo systemów zarzadzania jakością.
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Monitoring and diagnosis of quality and quantity in drinking water systems.
PublicationArtykuł przedstawia nowe podejście do inteligentnego monitorowania oraz diagnostyki Systemu Wodnego (WS) jako problem statusu, warunków operacyjnych oraz rozpoznawania zdarzeń. Oprogramowanie komputerowego systemu monitorowania i diagnostyki zawiera narzędzia dla identyfikacji modeli dyskretnych statusów oraz określenia parametrów ilości i jakości wody dla każdego statusu. Dla każdego stanu decyzje podejmowane są przy użyciu metody...
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The quality management in precast concrete production and delivery processes supported by association analysis
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The Maturity Level of Quality Management and Medical Service Improvement by Wielkopolska District Hospitals
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The Potential of Improving Air Quality by Urban Mobility Management: Policy Guidelines and a Case Study
PublicationThere is a growing recognition among planners and policy makers that proper transformation of urban mobility systems is crucial to the reduction of air pollution emission. The main objective of the work was to review the current urban mobility strategies in the city of Gdańsk, Poland in terms of their potential for the improvement of urban air quality. Firstly, general policy guidelines for mobility systems were formulated based...
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Optimised Allocation of Hard Quality Sensors for Robust Monitoring of Quality in Drinking Water Distribution Systems
PublicationA problem of optimised placement of the hard quality sensors in Drinking Water Distribution Systems for robust quality monitoring is formulated. Two numerical algorithms to solve the problem are derived. The optimality is meant as achieving a desired trade off between the sensor capital and maintenance costs and resulting robust estimation accuracy of the monitoring algorithm. The robust estimation algorithm recently developed...
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Smart Asset Management for District Heating Systems in the Baltic Sea Region.
PublicationThe purpose of this review is to provide insight and a comparison of the current status of district heating (DH) systems for selected Baltic Sea countries (Denmark, Germany, Finland, Latvia, Lithuania, Poland, and Sweden), especially from viewpoints of application and solutions of novel smart asset management (SAM) approaches. Furthermore, this paper considers European projects ongoing from 2016, involving participants from the...
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Models of Information Systems Integration in CompaniesW : Information Systems Architecture and Technology : IT Models in Management Process
PublicationThis work indicates the need for supporting IT organizations with incident and change management IT tools. The work presents tche characteristics of a computer system for the comprehensive management of projects, wich can be used to resolve the issues of version management, releases and incidents.
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Functional Safety and Cybersecurity Analysis and Management in Smart Manufacturing Systems
PublicationThis chapter addresses some of the issues of the integrated functional safety and cybersecurity analysis and management with regard to selected references and the functional safety standards: IEC 61508, IEC 61511, ISO 13849-1 and IEC 62061, and a cybersecurity standard IEC 62443 that concerns the industrial automation and control systems. The objective is to mitigate the vulnerability of industrial systems that include the information...
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Evaluation of Supply Chain Management Systems Used in Civil Engineering
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Optimised Robust Placement of Hard Quality Sensors for Robust Monitoring of Quality in Drinking Water Distribution Systems
PublicationA problem of optimised robust placement of the hard quality sensors in Drinking Water Distribution Systems under several water demand scenarios for robust quality monitoring is formulated. Numerical algorithms to solve the problem are derived. The optimality is meant as achieving at the same time a desired trade off between the sensor capital and maintenance costs and resulting robust estimation accuracy of the monitoring algorithm...
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International Journal of Quality & Reliability Management
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Management of Environmental Quality: An International Journal
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International Journal of Productivity and Quality Management
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Electric Power Quality in Isolated Systems - Requirements and Examples of Analysis.
PublicationW arytukule przedstawiono wymagania normalizacyjne jakoci energii dla okretowych systemów zasilajacych pracujšcych w układzie z izolowanym punktem zerowym.Wymagania systemowe: Windows 95 lub nowsze; napęd CD-ROM. - Tytuł z etykiety na dysku.