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Search results for: process management
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Innovation Process Management 2023/2024
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Knowledge and Process Management
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Adding knowledge management perspective to business process management
PublicationPrzestawiono koncepcje integracji technologii wspomagania zarządzania wiedzą z podejściem procesowym do zarządzania organizacją. Przedstawiono koncepcje integracji oraz jej zalety.
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International Journal of Process Management and Benchmarking
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Modern methods of process management at healthcare facilities
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Quality system documentation of smes in process management framework
PublicationThe article presents elements of original methodology of process-oriented quality management system implementation to be applied in small organizations. The primary objective of the paper is to show process based documentation structure of a quality system and simple method of processes control description. Thus, guidelines for preparation of quality system documentation in process management framework, related research results...
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Process management methodology for quality systems of small organizations
PublicationW artykule przedstawiono najważniejsze elementy metodyki wdrażania zorientowanych procesowo systemów zarządzania jakością wg normy ISO 9001. Zaprezentowano przykład struktury procesów systemu jakości oraz prosta metodę opisu procesów (przewodnik procesu). Omówiono założenia metodyki oraz wybrane sposoby nadzorowania procesów. W podsumowaniu wskazano korzyści płynące ze stosowania metody w małych organizacjach.
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Zarządzanie procesami przedsiębiorstwa (BMP-Business Process Management).
PublicationW przedstawionym rozdziale opisano założenia metody projektowania i doskonalenia zintegrowanego systemu zarządzania organizacją i procesami. System zarządzania organizacją i procesami, w odróżnieniu od aktualnych systemów polegających na zarządzaniu organizacją poprzez funkcje (wydziały, działy), jest bardziej efektywną formą zarządzania organizacjami ukierunkowanymi na rynek.
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Process management planning in ISO 9001 QMS of small companies.
PublicationPaper presents the key elements of process oriented methodology of ISO 9000 QMS implementation designed for SMEs. Particular attention has been paid to present simple documentation structure and its relation to the process approach to quality management.
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Becoming a Learning Organization Through Dynamic Business Process Management
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E-experiments in physics. Proper business process management, collaborative development process and project management guidance – remedy for avoiding the main IT project’s failure
PublicationOnly a few of learning aids and simulations of physical phenomena allow for building interactive experiments; experiments similar to those that should be conducted in physics laboratories at schools. Group of staff from Gdansk University of Technology decided to fill this market niche by designing and constructing a set of virtual experiments – so called e-experiments. To avoid common problems that a lot of IT products brought...
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Paradoxes in the engineering change management process
PublicationPurpose: The main purpose of this paper is to conceptualize and operationalize paradoxes that are significant in the engineering change management (ECM) process. The following research question was stated: What are the paradoxes that influence the ECM process, and how can they be measured? Design/methodology/approach: The study is divided into two parts: conceptualization and operationalization. Conceptualization involved a literature...
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Knowledge management in the IPv6 migration process
PublicationThere are many reasons to deploy IPv6 protocol with IPv4 address space depletion being the most obvious. Unfortunately, migration to IPv6 protocol seems slower than anticipated. To improve pace of the IPv6 deployment, authors of the article developed an application that supports the migration process. Its main purpose is to help less experienced network administrators to facilitate the migration process with a particular target...
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Analyzing content of tasks in Business Process Management. Blending task execution and organization perspectives
PublicationAn efficient organization, management, and execution of tasks are central for the successful functioning of any organization. This topic was on the research agenda already in the early 1950s and keeps attracting the scientific community's attention today. Continuous advances and penetration of technologies in organizations are expected to increase task variety and complexity. This creates a constant demand for new methods to analyze,...
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Business process management - integracja reinżynierii procesów gospodarczych z kompleksowym zarządzaniem jakością
PublicationW artykule przedstawiono analizę zasadniczych nurtów procesowego podejścia do zarządzania organizacjami. W celu uzasadnienia tezy, że koncepcja zarządzania procesami gospodarczymi (BPM) jest rezultatem ewolucji orientacji procesowej, integrującej cechy reinżynierii procesowej oraz kompleksowego zarządzania jakością (TQM), przedstawiono charakterystykę BPR a następnie na bazie krytyki tego podejścia zaprezentowano najważniejsze...
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Business process management - integracja reinżynierii procesów gospodarczych z kompleksowym zarządzaniem jakością
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Lessons learned from developing an Industry 4.0 mobile process management system supported by Artificial Intelligence
PublicationResearch, development and innovation (RDI) projects are undertaken in order to improve existing, or develop new, more efficient products and services. Moreover, the goal of innovation is to produce new knowledge through research, and disseminating it through education and training. In this line of thinking, this paper reports and discusses the lessons learned from the undertaken project, regarding three areas: machine learning...
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Selected aspects of logistics management of the production process in an enterprise
PublicationThe following article presents selected aspects of management of production logistics process in enterprise. Companies treat this part of business as a way to empower market position. In the first part author explained the idea of process. The next part describes the definition of logistics production management, which is crucial for manufacturing enterprises. However, author described lots of tools related to production management...
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Framework for RIDM within functional safety management process
PublicationThe functional safety management in life cycle is a complex process starting with identifying hazards and defining safety-related functions (SRFs) with risk assessment oriented at determining the safety integrity level. Another element of such life cycle is a verification of required SIL for designed safety-related system which implements safety function. Due to complexity of the problem, to overcome difficulties in safety-related...
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Aplication of theory of constraints thinking process in change management
PublicationW rozdziale przedstawiono schemat realizacji zmiany z wykorzystaniem metodologii zgodnego z Teorią Ograniczeń Logicznego Wnioskowania. Scharakteryzowano ponadto cel i zakres stosowania poszczególnych narzędzi Logicznego Wnioskowania w zarządzaniu zmianą. Zaprezentowano również zastosowanie Logicznego Wnioskowania w pokonywaniu kolejnych warstw oporu wobec zmian oraz omówiono rolę poszczególnych narzędzi w tym zakresie.
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Extension management of a knowledge base migration process to IPv6
PublicationThere are many reasons to deploy IPv6 protocol with IPv4 address space depletion being the most indisputable. Unfortunately, migration to IPv6 protocol seems slower than anticipated. To improve pace of the IPv6 deployment, authors of the article developed the two applications that supports the migration process. Their main purpose is to help less experienced network administrators facilitate the migration process with a particular...
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Building Dedicated Project Management Process Basing on Historical Experience
PublicationProject Management Process used to manage IT project could be a key aspect of project success. Existing knowledge does not provide a method, which enables IT Organizations to choose Project Management methodology and processes, which would be adjusted to their unique needs. As a result, IT Organization use processes which are not tailored to their specific and do not meet their basic needs. This paper is an attempt to fill this...
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Business Process Management Journal
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Improvement of Task Management with Process Models in Small and Medium Software Companies
PublicationSmall and medium software companies exhibit many special features that give reason for a dedicated approach to process improvement. They often cannot afford implementing maturity models or quality standards both in terms of time and money. Instead, they expect simpler solutions that can allow to run projects in more systematic and repeatable way, increase quality and knowledge management. In this paper, we present a method focused...
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Towards a process based management system for oil port infrastructure in context of insurance
PublicationThis article addresses selected methodological aspects of a process based management system based on analysis of hazards and threats and risk evaluation for an oil port infrastructure in context of insurance. The oil port terminal is regarded as important system of the critical infrastructure that require careful system oriented approach to deal with integrated aspects of environmental, safety and security management to reduce...
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International Journal of Business Process Integration and Management
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Models of Information Systems Integration in CompaniesW : Information Systems Architecture and Technology : IT Models in Management Process
PublicationThis work indicates the need for supporting IT organizations with incident and change management IT tools. The work presents tche characteristics of a computer system for the comprehensive management of projects, wich can be used to resolve the issues of version management, releases and incidents.
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Adapting new tools of urban freight management based on Gdynia’s dedicated delivery bays example – an analysis of the process
PublicationThe article presents an analysis of a process which ultimately helped Gdynia to designate pilot delivery sites in its downtown area using international experience. A verification was conducted of policy transfer theory and its practical implementation based on an URBACT Freight Tails project. While the choice of the solution was based on critical analysis of existing practical examples, it needed to be adapted to the local conditions...
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Cost of Equity of Coal-Fired Power Generation Projects in Poland: Its Importance for the Management of Decision-Making Process
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Statistical process control in software project management : a way to transfer single incident-related knowledge into organizational knowledge
PublicationZaproponowano statystyczne podejście do procesu kontroli zarządzania projektami informatycznymi. Przedstawiono sposób zamiany wiedzy incydentalnej na wiedzę organizacyjną.
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International Conference in Business Process Management
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The impact of hydrological research, municipal authorities, and residents on rainwater management in Gdańsk (Poland) in the process of adapting the city to climate change
PublicationAim of the study The city of Gdańsk faces changing climatic conditions that result in a higher frequency of extreme weather events. In response to the increasingly frequent appearance of flash floods, scientific research was carried out on changes in the probability of the occurrence of maximum daily precipitation in Gdańsk. The purpose of this paper is to show the role of hydrological research (science), decisions of local authorities...
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Knowledge management implementation in small and micro KIBS : A categorization
Publicationhe main goal of the paper is to provide a statistical categorization of small and micro knowledge-intensive business service (KIBS) companies, based on their knowledge management (KM) attitude. Since knowledge is the main production factor and output of these companies, it is essential to achieve a better understanding of how they manage this resource. A questionnaire-based survey was conducted on a sample of Polish small and micro...
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Knowledge management and knowledge security—Building an integrated framework in the light of COVID‐19
PublicationAbstract. This paper presents a framework of knowledge risk management in the face of the COVID-19 crisis, derived from the literature on knowledge management, knowledge security and COVID-19. So far, both researchers and practitioners have focused on knowledge as an asset and their efforts have been aimed at the implementation of knowledge management in various organizational contexts. However, with increasing threats related...
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How can systems thinking help us in the COVID‐19 crisis?
PublicationThe COVID-19 pandemic outbreak remains one of the most influential events in the global economy over the recent years. While being primarily public health related, it has a tremendous impact on many other aspects, including business management. Many businesses were forced to introduce rapid changes to their business models in order to survive. The aim of this paper is to show the complexity and interrelations of changes triggered...
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A multi‐industry and cross‐country comparison of technology contribution to formal and informal knowledge sharing processes for innovativeness
PublicationThe study explores the impact of organizational information technology (IT) competency on knowledge sharing, both explicit and tacit, in the context of innovativeness of products and processes. Knowledge sharing is then assessed in terms of tacit-to-explicit conversion and the impact of both types of knowledge on organizational innovation. Both process (internal) and product/service (external) innovation are included. As an extension,...
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Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing
PublicationPurpose This study aims to draw the attention of business process management (BPM) research and practice to the textual data generated in the processes and the potential of meaningful insights extraction. The authors apply standard natural language processing (NLP) approaches to gain valuable knowledge in the form of business process (BP) complexity concept suggested in the study. It is built on the objective, subjective and meta-knowledge...
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Innovation and Knowledge Management in the SME Sector and the Role of Normative Management Systems
PublicationThe article presents deliberations related to importance and specificity of innovation activities in small and medium-sized enterprises. Basing on results of the research the characteristics of the SMEs concerning process related and organizational innovation has been determined. Interrelations between innovation activities and knowledge management within the framework of normative management systems have been emphasized.
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Ontology as a Tool for the IT Management Standards Support
PublicationIn this paper the authors discuss the initial idea of using ontologies to model requirements of the standards that support IT management processes. The Open Group Architecture Framework (TOGAF) is set as an example. A need for transition from the generic model do the organization-specific one is indicated. The described example serves as a ground for considering the usefulness of such modeling approach in the wider spectrum of...
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Visual Management as the support in building the concept of continuous improvement in the enterprise
PublicationThe following article presents one of the selected tools of the Lean Management concept – visual management. This method enables enterprises to strengthen their process of continuous improvement. Due to the support of visual management, it is possible to manage information more effectively by the managerial board and to improve communication process within in the particular company. In the first part, the author describes the concept...
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Road Infrastructure Safety Management in Poland
PublicationThe objective of road safety infrastructure management is to ensure that when roads are planned, designed, built and used road risks can be identified, assessed and mitigated. Road transport safety is significantly less developed than that of rail, water and air transport. The average individual risk of being a fatality in relation to the distance covered is thirty times higher in road transport that in the other modes. This is...
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Management of Textual Data at Conceptual Level
PublicationThe article presents the approach to the management of a large repository of documents at conceptual level. We describe our approach to representing Wikipedia articles using their categories. The representation has been used to construct groups of similar articles. Proposed approach has been implemented in prototype system that allows to organize articles that are search results for a given query. Constructed clusters allow to...
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Knowledge management in SMEs – selected issues.
PublicationThe success of a small or medium-size enterprise might be dependent on the way in which this company manages its knowledge. With limited access to other resources like land, capital or labor force, the access to knowledge and its effective application might become a source of competitive advantage for an SME. It is confirmed that organizations, which successfully implement the concept of knowledge management might achieve better...
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Ontology management in the multi-agent system for the it evaluation
PublicationThe team of researchers at the Gdańsk University of Technology is currently developing a model of the multi-agent system (MAS_IT) that would aid the IT managers to find the most appropriate technology to the goals assumed. The knowledge is to be provided by experts and stored in the facts and rules bases. The responsibility of the verification process-on the input and query stages-is given to the ontology, making it to some extend...
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Effective Decision-Making in Supply Chain Management
PublicationProper decision-making in Supply Chain Management (SCM) is crucial for an appropriately functioning mechanisms. The paper presents how IT technologies can impact on an organization and process realization. Especially Service Oriented Architecture (SOA) standard and the Cloud Computing (CC) paradigms are taken into account. A general model of decision-making is proposed and based on a specific practical example is analyzed using...
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A comprehensive overview of software product management challenges
PublicationThe principal focus of software product management is to ensure the economic success of the product, which means to prolong the product life as much as possible with modest expenditures to maximizs profits. Software product managers play an important role in the software development organization while being responsible for the strategy, business case, product roadmap, high-level requirements, product deployment (release-management),...
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Smart Innovation Management in Product Life Cycle
PublicationThe present paper proposes a framework for smart innovation management of the product using a Smart Knowledge Management System comprising Set of Experience Knowledge Structure (SOEKS) and Decisional DNA. This proposed system will allow the entrepreneurs and organizations to perform the innovation process technically and quickly as this framework will store knowledge as well as experiences of the past innovations done in various...
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The concept of improving warehouse management in the X production company
PublicationThe article aims at the presentation of a concept referring to the improvement of warehouse management in the X production plant. The authors suggest two solutions: using storage racks at the picking process site and warehouse automation. Ultimately, the authors of the article present their basic calculation of the costs, indicating the increase in efficiency after the implementation of the discussed...
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Cognition and Decisional Experience to Support Safety Management in Workplaces
PublicationHazards are present in all workplaces and can result in serious injuries, short and long-term illnesses, or death. In this context, management of safety is essential to ensure the occupational health of workers. Aiming to assist the safety management process, especially in industrial environments, a Cognitive Vision Platform for Hazard Control (CVP-HC) is proposed. This platform is a Cyber Physical system, capable of identifying...
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Experience-Oriented Knowledge Management for Internet of Things
PublicationIn this paper, we propose a novel approach for knowledge management in Internet of Things. By utilizing Decisional DNA and deep learning technologies, our approach enables Internet of Things of experiential knowledge discovery, representation, reuse, and sharing among each other. Rather than using traditional machine learning and knowledge discovery methods, this approach focuses on capturing domain’s decisional events via Decisional...