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Search results for: business service sector
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Multi-Criteria Knowledge-Based Recommender System for Decision Support in Complex Business Processes
PublicationIn this paper, we present a concept of a multi-criteria knowledge-based Recommender System (RS) designed to provide decision support in complex business process (BP) scenarios. The developed approach is based on the knowledge aspects of Stylistic Patterns, Business Sentiment and Decision-Making Logic extracted from the BP unstructured texts. This knowledge serves as an input for a multi-criteria RS algorithm. The output is prediction...
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Impact of overloaded vehicles on load equivalency factors and service period of flexible pavements
PublicationOverloaded vehicles occur less frequently in comparison to properly loaded vehicles but due to their greater potential to cause damage they significantly contribute to the distress of pavement structure. As the studies show, the phenomena of vehicles overloading intensifies when the control of traffic is poor and the average percentage of overloaded vehicles on analyzed roads varies from 6% to 23%. The main goal of the ar-ticle...
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Understanding Knowledge-Intensive Business Services. Identification, Systematization, and Characterization of Knowledge Flows
PublicationThis book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of ‘knowledge flows’, which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing...
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Artificial i business intelligence w zarządzaniu procesem logistycznym organizacji gospodarczej
PublicationW rozdziale zaprezentowano założenia reengineeringu procesu logistycznego zarządzania rezerwą awaryjną majątku sieciowego. Reengineering procesu polega na określeniu docelowej struktury organizacyjnej, zaprojektowaniu procedur organizacyjnych, określeniu optymalnych wielkości zapasów poszczególnych pozycji majątku sieciowego z uwzględnieniem ich przestrzennego rozmieszczenia na terytorium Spółki oraz zaprojektowaniu założeń systemu...
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Grade of service determination methodology in IP networks with SIP protocol
PublicationAlthough Grade of Service is very important in VoIP providers evaluation, We wasn't able to find any paper regarding the topic of measuring GoS variables for IP networks utilizing SIP, which are defined like for PSTN/ISDN/GSM networks (post-selection delay, answering delay, release delay, or probability of end-to-end blocking). Due to the lack of research in this field, it was necessary to start from defining measures and cover...
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Assessment of fitness for service of Cr-Mo steel tubes in catalytic reforming charge heaters
PublicationIn this paper characteristic features of metal dusting corrosion in high temperature gas mixtures of high carbon activity in catalytic reforming units, including Continuous Catalyst Regeneration (CCR) platformer are presented. Examples of 2.25Cr-1Mo and 9Cr-1Mo steel tubes at advanced stages of metal dusting process after long-term service in charge heaters are used to prove that destructive examinations are necessary to provide...
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INTEGRATION OF THE MOBILE PLATFORMS BASED ON SOCIAL NETWORK SERVICE DIRECTED AT USERS LOCALIZATION
PublicationThis paper presents an architecture overview and some aspects of implementation of the social network service directed at users localization. It shows how web services can be used as a tool for integrating different mobile platforms with a web application. The main focus is set on communication between system elements and related problems.
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Commitment Ladder in the Relationship between Service Providers and Customers as Added Value in Sustainable Services Development
PublicationThe socioeconomic sphere and the relationships in which commitment occurs are important elements in the development of sustainable services. The study reported in this article identifies the elements that influence the development of the relationship between service providers and their customers and proposes a model that describes the state of the relationship between service providers and customers in terms of symmetrical commitment...
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Enabling Deeper Linguistic-based Text Analytics – Construct Development for the Criticality of Negative Service Experience
PublicationSignificant progress has been made in linguistic-based text analytics particularly with the increasing availability of data and deep learning computational models for more accurate opinion analysis and domain-specific entity recognition. In understanding customer service experience from texts, analysis of sentiments associated with different stages of the service lifecycle is a useful starting point. However, when richer insights...
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Efficiency of service recovery in scale-free optical networks under multiple node failures
PublicationIn this paper we examine the properties of scale-free networks in case of simultaneous failures of two networknodes. Survivability assumptions are as follows: end-to-end path protection with two node-disjoint backup pathsfor each working path. We investigate three models of scale-free networks generation: IG, PFP and BA.Simulations were to measure the lengths of active and backup paths and the values of service recovery time.We...
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Business angels jako alternatywne źródło finansowania start-upów
PublicationPodmioty gospodarcze jako element każdego modelu gospodarki są bardzo istotne z punktu widzenia funkcjonowania każdego systemu ekonomicznego na świecie. Stan gospodarki jest bowiem silnie zależny od dynamicznego rozwoju sektora przedsiębiorczości. Zależność ta zachodzi na wszystkich etapach rozwoju gospodarczego, może ona jednak przybierać różne nasilenie i charakter. W Polsce, podobnie jak na całym świecie, powstaje wiele nowych...
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Assessment of risks connected with economic activity in the SME sector
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Review of Autonomous and Remotely Controlled Ships in Maritime Sector
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ADAPTATION PROCESSES OF THE AGRARIAN SECTOR FOR REALIZATION OF THE EXISITING POTENTIAL
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Energy Transition in Poland—Assessment of the Renewable Energy Sector
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The dynamic Polish suburban landscape created by SME sector
PublicationWspółcześnie zaobserwować można dynamiczne przeobrażenia przestrzeni wokół miast polegające na przemieszczaniu się ludności i podmiotów gospodarczych z miasta centralnego do strefy podmiejskiej. Wydaje się, że charakterystycznym elementem krajobrazu polskich obszarów podmiejskich jest duża ilość działających w nich przedsiębiorstw sektora MSP.
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The Effect of Online Reviews on Consumer-Based Brand Equity: Case-Study of the Polish Restaurant Sector
PublicationPurpose: This paper focuses on the effects of positive and negative online reviews (eWOM) on the metrics of consumer-based brand equity (CBBE) in the context of the Polish restaurant sector. Methodology: The dedicated online survey was completed by 777 consumers, which we then analyzed with structural equation modeling. Each catering outlet was to allow to order meals online. We used descriptive analysis, confirmatory factor analysis,...
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The Analysis of Container Vessel Service Efficiency in the Aspect of Berth and Handling Equipment Usage in Polish Ports
PublicationThe paper analyses the efficiency of container vessel service in Polish container terminals taking under considerations different berth layouts and handling equipment.
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Support for Business Succession in the European Union
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Business entrepreneur as a precondition for development of enterprise
PublicationAspekt ekonomiczny wolności gospodarczej jest warunkiem prawidłowego funkcjonowania gospodarki rynkowej i charakteryzuje się łatwością podejmowania i prowadzenia działalnośći oraz brakiem ograniczeń jej zakresu. Mimo przedstawionych w ostatanich latach prób zmian polskiego prawodawstwa gospodarczego nie uzyskano istotnego postępu w zakresie zwiększenia swobody działalności gospodarczej.Warunkiem ekspansji i rozwoju gospodarczego...
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Dynamic Analysis of Enterprise Business Scenarios
PublicationW artykule przedstawiono system wspomagający projektowanie i poprawęscenariuszy procesów biznesowych. Scenariusze są wykonywane oraz monitorowane w środowisku SOA. Zaproponowany system oferuje dynamiczne gromadzenie i ocenianie metryk scenariuszy. Na podstawie wyników analizy wydajność, jakość oraz użyteczność scenariuszy są ulepszane. Dzięki elastycznemu API, system obsługuje dowolną rozszerzalną technologię wykonania scenariuszy...
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Justifying the prolongation of the service life of the bearing structure of a tank car when using Y25 bogies
PublicationThis paper substantiates the use of Y25 bogies under tank cars in order to prolong their service life. The reported study has been carried out for a tank car with rated parameters, as well as the actual ones, registered during full-scale research. Mathematical modeling was performed to determine the basic indicators of the tank car dynamics. The differential equations of motion were solved by a Runge-Kutta method using the Mathcad...
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Analytical Traffic Model for a Multidomain IMS/NGN Network Including Service and Transport Stratum
PublicationThis paper addresses the problem of modelling call processing performance (CPP) in a multidomain Next Generation Network (NGN) architecture including the elements of the IP Multimedia Subsystem (IMS) in service stratum and based on the Multiprotocol Label Switching (MPLS) technology in transport stratum. An analytical traffic model for such an architecture is proposed by integrating the formerly implemented submodels of service...
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Trustworthiness and Subversion in Large Service- Oriented Multi-Agent Systems under Virtual Anonymity and Blind Provider Selection
PublicationTo promote honest service provision in multi-agent systems, a Computational Trustworthiness and Rating scheme collects service ratings and computes agents' trustworthiness levels (TLs). Studies of existing schemes fail to reflect closed-loop dynamics of TLs arising from the mutual influence of agents' behavior and TLs, and to capture relevant properties. Recent simulative and analytical models produce results tied to a particular...
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Service time distribution influence on end-to-end call setup delay calculation in networks with Session Initiation Protocol
PublicationThe most important GoS parameter for networks with SIP protocol is end-to-end call setup delay. So far there were no coherent models allowing calculation of these parameters for networks with SIP protocol. Few models were developed but they are insufficient. In the paper we propose model which allows end-to-end call setup delay calculation for networks with SIP protocol. The model is using chain of M/G/1/K models and is applicable...
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Assessment of Environmental Loads in the Life Cycle of a Retail and Service Building
PublicationIn order to achieve the European Union’s climate and energy goals, investments are required, mainly in the areas of energy efficiency, renewable energy sources and infrastructure. Buildings are responsible for almost half of total energy consumption, and nearly 80% of them are energy and ecologically inefficient. The policy of European countries is increasingly more focused on facilities with the highest potential in the areas...
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The High Quality Business School Academic Teacher of the 21st Century – Polish Students’ Perspective
PublicationThe literature shows that the success and competence of future managers depend on the quality of their academic teachers. Moreover high quality study requires high quality lecturing/teaching that creates an environment in which deep learning outcomes are made possible for students. The aim was to identify the characteristics of the academic teacher working at business schools, according to the expectations of Polish students...
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Project management for the construction sector in the field of foundation of buildings in complex conditions of the subsoil
PublicationAutorzy: Gwóźdź-Lasoń Monika, Kohutek...
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Experimental economics in business education: Using simple games to achieve multifaceted effects
PublicationEconomics differs from other sciences not only because of its normative part, but also because of very limited use of experiments. In this way, economics is often perceived as being methodologically more similar to astronomy or meteorology rather than physics or chemistry. Over last decades, however, experimental economics has been significantly developed. This chapter presents some of the possibilities for academic teachers to...
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Determinants of Business Growth Aspirations among Polish Students: An Empirical Analysis
PublicationThis paper aims to discuss the concept of growth aspirations and growth intentions, as well as to identify factors that influence growth aspirations expressed by students with regard to their future businesses. On the basis of a literature review potential determinants of growth aspirations have been identified and tested empirically using data obtained from 223 students from the Pomeranian region in Poland. The authors...
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Pozytywne doświadczenia zakupowe w kreowaniu lojalności nabywczej
PublicationDoświadczenie zakupowe to rodzaj mentalnej podróży, pozostawiającej niematerialne wrażenia, w postaci wiedzy i śladu emocjonalnego [69], będące kluczowym elementem w zrozumieniu zachowań konsumentów, jak również istotnych zmian zachodzących we współczesnym marketingu [10]. Cel: Celem głównym badań było ukazanie wpływu pozytywnych doświadczeń zakupowych na kształtowanie satysfakcji i lojalności nabywczej oraz sposobów budowania...
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Interworking and Cross-layer Service Discovery Extensions for IEEEE802.11s Wireless Mesh Standard
PublicationWith the rapid popularization of mobile end-user electronic devices wireless network technologies begin to play a crucial role as networks access technologies. While classic point-to-multipoint wireless access systems, based on fixed infrastructure of base stations providing access to clients, remain the main most popular solution, an increasing attention is devoted to wireless mesh systems, where each connecting client can extend...
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Business continuity management framework for Industry 4.0 companies regarding dependability and security of the ICT and ICS/SCADA system
PublicationThis chapter addresses a business continuity management (BCM) framework for the Industry 4.0 companies including the organizational and technical solutions, regarding the dependability and security of the information and telecommunication technology (ICT), and the industrial control system (ICS) / supervisory control and data acquisition (SCADA) system. These technologies and systems play nowadays important roles in modern advanced...
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Tacit Knowledge Sharing and Value Creation in the Network Economy: Socially Driven Evolution of Business
PublicationKey factors which affect competitive advantage in the network economy are innovation, relationships, cooperation, and knowledge. Sharing knowledge is not easy. Companies find it problematic. Presented studies show that the essence of the value creation today is not in sharing explicit but rather tacit knowledge, which is a source of creativity and innovation. Delivering value through knowledge does not only require efficient Transactive...
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Practises of entrepreneurs from SMEs sector related to risk management
PublicationWyniki badań MSP dotyczące praktyk ubezpieczeniowych. Właściciele małych i średnich przedsiębiorstw wykazują się niewielką znajomością procesów zarządzania ryzykiem. Ich działania na rzecz ograniczania ryzyk w działalności gospodarczej dają podstawę do oceny poziomu świadomości ubezpieczeniowej tej grupy przedsiebiorców.
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Investigating the role of knowledge-based technologies in the sector of nongovernmental organizations
PublicationZbadano rolę technologii opartych na wiedzy w obszarze organizacji pozarządowych. Zaproponowano model opisujący wykryte zalezności.
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Dynamically configurable platform for service integration
PublicationW artykule opisano architekturę konfigurowalnego dynamicznie środowiska dla aplikacji zorientowanych na usługi, w szczególnosci na usługi webowe. Środowisko szkieletowe bazujace na specyfikacji OSGi dostarcza interfejsu, dzięki któremu zarzadzanie logika aplikacji nie wymaga jej ponownego uruchomienia. Opisano kluczowe problemy, które muszą być rozwiązane podczas wytwarzania tego typu rozwiązań. zaprezentowano sposób współpracy...
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Simplified algorithm for location service for the UMTS
PublicationPrzedstawiono uproszczony algorytm lokalizowania terminala ruchomego w systemie UMTS. Algorytm ten umożliwia wyznaczanie pozycji geograficznej terminala ruchomego bez znajomości różnic czasowych w synchronizacji stacji bazowych RTD (Relative Time Differences). Opisany został model symulacyjny oraz przedstawiono wyniki efektywności lokalizowania terminala ruchomego w środowisku tzw. złym miejskim. otrzymane rezultaty dowodzą, że...
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A service-oriented approach to the identification of IT Risk
PublicationArtykuł przedstawia ogólne podejście do identyfikacji ryzyka eksploatacji systemów informatycznych, które obejmuje bezpieczeństwo, ochronę, prywatność oraz uzależnienie. Podejście oparte jest na badaniu trybów awarii usług dostarczanych użytkownikom przez oprogramowanie. Identyfikacja ryzyka na podstawie przeglądu usług uzupełniana jest listami kontrolnymi wyprowadzonymi ze standardów, a także klasycznymi technikami analizy bezpieczeństwa...
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The Lighting Designer and New Technologies: Lighting for Enhancing Business in Shops & Restaurants – The Do’s & Don’ts of Retail Lighting
PublicationThis paper will address issues of successful retail lighting schemes to make the audience familiar with the Do’s & Don’ts. It will also look into the details of designing lighting particularly for window displays, external shop signage and outdoor terraces of restaurants. A holistic approach to retail lighting will be presented with case studies of ‘good’ and ‘bad’ lighting solutions, mostly from Europe, to underline the impacts...
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BeesyBees: A mobile agent-based middleware for a reliable and secure execution of service-based workflow applications in BeesyCluster
PublicationIntegrating distributed services into workflows comes with its own set of challenges, including security, coordination, fault tolerance and optimisation of execution time. This paper presents an architecture and implementation - nicknamed BeesyBees - that allows distributed execution of workflow applications in BeesyCluster using agents. BeesyCluster is a middleware that allows users to access distributed resources as well as publish...
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Structural and Temporal Topic Models of Feedbacks on Service Quality – A Path to Theory Development?
PublicationThere is growing interest in applying computational methods in analysing large amount of data without sacrificing rigour in Information Systems research. In this paper, we demonstrate how the use of structural and temporal topic modelling can be employed to produce insights of both theoretical and practical importance from the analysis of textual comments on the quality of services in hospitals. As a first step, we revealed the...
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The effect of long-term service at elevated temperatures on structure and mechanical properties of Cr-Mo-V steel
PublicationPurpose: of this paper is to reveal the microstructural changes in 13HMF steel exposed to long-term service at elevated temperatures. The degradation of bainite structure was determined and carbides morphology has been examined. The influence of carbides evolution was discussed in dependence of creep rupture strength and mechanical properties of the steel.
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INTER-LAYER SHARING OF BACKUP PATH CAPACITIES PROVIDING FAST SERVICE RECOVERY IN IP-MPLS/WDM NETWORKS
PublicationIn this paper, we investigate the issue of providing the transmission continuity in IP-MPLS/WDM networks in the presence of failures of nodes/links. Special focus is put on assuring fast restoration of flows affected after a failure in a scenario assuming sharing the backup path capacities in order to decrease the overall bandwidth consumption. In particular, we propose a new approach to inter-layer sharing of link capacity reserved...
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Business Risk Management in Times of Crises and Pandemics
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Gender and Business Competences of Knowledge Workers in Poland
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Open Source in Development: Enabling Business and Services
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Analysis of human negotiations for e-business improvements
PublicationW artykule zaproponowano ogólny model negocjacji oraz oparty na nim uproszczony model jakości negocjacji. Zaproponowany model jakości negocjacji umożliwia zdefiniowanie wielu scenariuszy negocjacji i ich ocenę w kategoriach kompletności, efektywności, wydajności i satysfakcji. Przeanalizowano 150 eksperymentów (f2f i czat) w celu określenia wpływu osobowości negocjatorów i strategii negocjacyjnych na ich rezultat.
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Performance Evaluation of a Multidomain IMS/NGN Network Including Service and Transport Stratum
PublicationThe Next Generation Network (NGN) architecture was proposed for delivering various multimedia services with guaranteed quality. For this reason, the elements of the IP Multimedia Subsystem (IMS) concept (an important part of 4G/5G/6G mobile networks) are used in its service stratum. This paper presents comprehensive research on how the parameters of an IMS/NGN network and traffic sources influence mean Call Set-up Delay (E(CSD))...
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Service and Path Discovery Extensions for Self-forming IEEE 802.11s Wireless Mesh Systems
PublicationWith the rapid growth of the quantity and capabilities of end-user electronic devices, both stationary and mobile, they are employed in increasing number of applications. In this situation, wireless network technologies begin to play a crucial role as networks access technologies, as cable-based solutions tend to be of limited utility in case of easily portable or mobile devices. Resulting development of wireless technologies reached...