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Search results for: BUSINESS PROCESS COMPLEXITY
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Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing
PublicationPurpose This study aims to draw the attention of business process management (BPM) research and practice to the textual data generated in the processes and the potential of meaningful insights extraction. The authors apply standard natural language processing (NLP) approaches to gain valuable knowledge in the form of business process (BP) complexity concept suggested in the study. It is built on the objective, subjective and meta-knowledge...
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Business Process Modelling and Enterprise Improvement Analysis
PublicationThe main trends in developing an approach and tools for business process modelling are discussed. Business Process Management (BPM) and BPM Notation (BPMN) are presented. Moreover, the possibilities of C2NIWA in a wide range of these tools running on a supercomputer are suggested. Firstly, the company development strategy can be planned . Secondly, quick and flexible changes of its processes can be modelled, analysed and implemented....
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Reduction of Computational Complexity in Simulations of the Flow Process in Transmission Pipelines
PublicationThe paper addresses the problem of computational efficiency of the pipe-flow model used in leak detection and identification systems. Analysis of the model brings attention to its specific structure, where all matrices are sparse. With certain rearrangements, the model can be reduced to a set of equations with tridiagonal matrices. Such equations can be solved using the Thomas algorithm. This method provides almost the same values...
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Adding knowledge management perspective to business process management
PublicationPrzestawiono koncepcje integracji technologii wspomagania zarządzania wiedzą z podejściem procesowym do zarządzania organizacją. Przedstawiono koncepcje integracji oraz jej zalety.
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Zarządzanie procesami przedsiębiorstwa (BMP-Business Process Management).
PublicationW przedstawionym rozdziale opisano założenia metody projektowania i doskonalenia zintegrowanego systemu zarządzania organizacją i procesami. System zarządzania organizacją i procesami, w odróżnieniu od aktualnych systemów polegających na zarządzaniu organizacją poprzez funkcje (wydziały, działy), jest bardziej efektywną formą zarządzania organizacjami ukierunkowanymi na rynek.
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Discovery of Stylistic Patterns in Business Process Textual Descriptions: IT Ticket Case
PublicationGrowing IT complexity and related problems, which are reflected in IT tickets,create a need for new qualitative approaches. The goal isto automate the extraction of main topics described in tickets in order to provide high quality support for the IT process workers and enablea smooth service delivery to the end user. Present paper proposes a method of knowledge extraction in a form of stylistic patterns in business...
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Method of Decision-Making Logic Discovery in the Business Process Textual Data
PublicationGrowing amount of complexity and enterprise data creates a need for novel business process (BP) analysis methods to assess the process optimization opportunities. This paper proposes a method of BP analysis while extracting the knowledge about Decision-Making Logic (DML) in a form of taxonomy. In this taxonomy, researchers consider the routine, semi-cognitive and cognitive DML levels as functions of BP conceptual aspects of Resources,...
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Becoming a Learning Organization Through Dynamic Business Process Management
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Business process modelling and simulation using formal experience record
PublicationZaproponowano modelowanie procesow biznesowych w oparciu o formalny zapis doswiadzcen. Przedtswiono softwerowa implementacje zaproponowego modelu.
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Bridging the gap between business process models and use-case models
PublicationToday's software development methodologies are equipped with a plethora of methods and techniques for business process engineering and Requirements Engineering. However, heavy investments in IT have not brought forth expected results. What seems to be lacking is a systematic approach that consolidates both disciplines to gain a synergistic effect. To address this challenge we extend Use-Case Driven Approach (UCDA) by binding use...
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Interactive Prototypes in Teaching User-Centred Design and Business Process Modelling
PublicationThis publication describes experiences gathered during the use of interactive prototyping in two areas: design of user interfaces for a touch screen information kiosk and interactive prototyping of business processes. Prototyping is promoted here as a technique useful for both visualizing design concepts and for stimulating communication within relevant teams. Developing interactive prototypes of use interfaces is discussed here...
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Entrepreneurial Orientation and Business Internationalisation Process: The Theoretical Foundations of International Entrepreneurship
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Analyzing content of tasks in Business Process Management. Blending task execution and organization perspectives
PublicationAn efficient organization, management, and execution of tasks are central for the successful functioning of any organization. This topic was on the research agenda already in the early 1950s and keeps attracting the scientific community's attention today. Continuous advances and penetration of technologies in organizations are expected to increase task variety and complexity. This creates a constant demand for new methods to analyze,...
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Business process management - integracja reinżynierii procesów gospodarczych z kompleksowym zarządzaniem jakością
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Business process management - integracja reinżynierii procesów gospodarczych z kompleksowym zarządzaniem jakością
PublicationW artykule przedstawiono analizę zasadniczych nurtów procesowego podejścia do zarządzania organizacjami. W celu uzasadnienia tezy, że koncepcja zarządzania procesami gospodarczymi (BPM) jest rezultatem ewolucji orientacji procesowej, integrującej cechy reinżynierii procesowej oraz kompleksowego zarządzania jakością (TQM), przedstawiono charakterystykę BPR a następnie na bazie krytyki tego podejścia zaprezentowano najważniejsze...
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International Journal of Business Process Integration and Management
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E-experiments in physics. Proper business process management, collaborative development process and project management guidance – remedy for avoiding the main IT project’s failure
PublicationOnly a few of learning aids and simulations of physical phenomena allow for building interactive experiments; experiments similar to those that should be conducted in physics laboratories at schools. Group of staff from Gdansk University of Technology decided to fill this market niche by designing and constructing a set of virtual experiments – so called e-experiments. To avoid common problems that a lot of IT products brought...
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Employment structure in business services centers broken down into supported process categories.
Open Research DataThe structure of business services provided in centers in Poland is highly diversified, however, the vast majority of entities provide services in several categories of business processes. IT activities and financial and accounting (F&A) services together generate slightly more than half of employment in the industry (51%). Customer Operations (14%)...
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Business Process Management Journal
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International Workshop on Business Process Intelligence
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International Workshop on Business Process Design
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International Conference in Business Process Management
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International Workshop on Business Process Modelling, Development, and Support
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Business process modelling
e-Learning CoursesWelcome to the Business Process Modeling course! We will travel together among the business processes world and its modeling with the BPMN ;) I hope it will be valuable for your future. See you soon, Marzena Grzesiak
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Business process modelling
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Business Process Analysis and Optimization 2022
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Business Process Analysis and Optimization 2023
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Business Sentiment Analysis. Concept and Method for Perceived Anticipated Effort Identification
PublicationRepresenting a valuable human-computer interaction interface, Sentiment Analysis (SA) is applied to a wide range of problems. In the present paper, the researchers introduce a novel concept of Business Sentiment (BS) as a measurement of a Perceived Anticipated Effort (PAE) in the context of business processes (BPs). BS is considered as an emotional component of BP task contextual complexity perceived by a process worker after reading...
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Multi-Criteria Knowledge-Based Recommender System for Decision Support in Complex Business Processes
PublicationIn this paper, we present a concept of a multi-criteria knowledge-based Recommender System (RS) designed to provide decision support in complex business process (BP) scenarios. The developed approach is based on the knowledge aspects of Stylistic Patterns, Business Sentiment and Decision-Making Logic extracted from the BP unstructured texts. This knowledge serves as an input for a multi-criteria RS algorithm. The output is prediction...
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Towards a Framework for Context Awareness Based on Textual Process Data
PublicationContext awareness is critical for the successful execution of processes. In the abundance of business process management (BPM) research, frameworks exclusively devoted to extracting context from textual process data are scarce. With the deluge of textual data and its increasing value for organizations, it be-comes essential to employ relevant text analytics techniques to increase the awareness of business process (BP) workers,...
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How can systems thinking help us in the COVID‐19 crisis?
PublicationThe COVID-19 pandemic outbreak remains one of the most influential events in the global economy over the recent years. While being primarily public health related, it has a tremendous impact on many other aspects, including business management. Many businesses were forced to introduce rapid changes to their business models in order to survive. The aim of this paper is to show the complexity and interrelations of changes triggered...
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Agile Requirements Prioritization in Practice: Results of an Industrial Survey
PublicationAgile software development stresses the importance of providing the customer with a product of a maximized business value. To achieve that, requirements prioritization is used. Agile development methods like Scrum define guidelines for prioritization, however practitioners do not necessarily have to follow them. Our goal was to investigate the industry practice related to requirements prioritization process, including its timing,...
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How can Systems Thinking Help Us Handling the COVID-19 Crisis?
PublicationPurpose: COVID-19 pandemic outbreak remains one of the most influential events in the global economy over the recent years. While being primarily public health-related, it has a tremendous impact on many other aspects, such as public transport, education, and business management. Many businesses were forced to introduce rapid changes to their business models in order to survive. The aim of this paper is to show the complexity and...
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Nina Rizun dr
PeopleNina Rizun is an assistant professor at the Faculty of Management and Economics at the Gdańsk University of Technology. In October 1999 she obtained a PhD degree in technical sciences in the Faculty of Enterprise Economy and Production Organization, National Mining Academy, Dnipropetrovsk, Ukraine. PhD thesis title: Development of Complex Subsystem of the Organization and Planning of Mining and Transport Processes. In the years...
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Toward a unified model of mobile Business Intelligence (m-BI) acceptance and use
PublicationFactors affecting mobile business intelligence (m-BI) acceptance and use have become an increasingly important topic in practice due to the growing complexity of organizations, and their underlying information systems (IS). Since, one can notice considerable interest in m-BI, however, to the best of our knowledge few studies (if any) aim to synthesize the existing body of knowledge with regards to the factors affecting m-BI acceptance...
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Reshaping the Gdańsk Shipyard—The Birthplace of the Solidarity Movement. The Complexity of Adaptive Reuse in the Heritage Context
PublicationThe Gdańsk Shipyard—the birthplace of the Solidarity movement—is host to a unique example of a multi-layered brownfield redevelopment project, an area that is burdened by a complex history, overlapping heritage, and multiple memories. These circumstances require an integrated yet differentiated approach to the site’s heritage and make the creation of one homogeneous narration of its future impossible. At the same time, the size...
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The Handling of Business Lawsuits by Common Courts in Poland: Identification of Transaction Costs
PublicationCelem artykułu jest identyfikacja czynników mających wpływ na koszty transakcyjne dochodzenia praw z umów pomiędzy przedsiębiorcami w sprawach gospodarczych. Na potrzeby artykułu przeprowadzono pilotażowe badanie 210 spraw sądowych zawisłych przed Sądem Okręgowym w Gdańsku w pierwszej instancji po 2009 r., w których wyrok wydano w 2012 r. (ostatnie 210 spraw) a od wyroku wniesiono apelację do Sądu Apelacyjnego w Gdańsku i zakończono...
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Jolanta Łopatowska dr inż.
PeopleJolanta Łopatowska, assistant professor at the Department of Management Engineering and Quality at the Faculty of Management and Economics, is a graduate of the Faculty of Electronics at Gdańsk University of Technology and Institute of Organization and Design of Production Systems at Gdańsk University of Technology. She obtained Ph.D. degree in the discipline of Economic Science. Her scientific and research interests focus on organizationally...
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Theory of urbanism IV
e-Learning CoursesThe aim of the course is to familiarize the student with the complexity of the process of functioning and development of cities, including: - hierarchical spatial (morphology) and functional structure of cities on models (the hierarchy of services and public spaces) - networks and systems that make up the city (environmental system, technical and social infrastructure) - role and importance of the district in the structure of...
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Anna Lis dr hab. inż.
PeopleAnna Lis has been the head of the Department of Management in Industry, Faculty of Economics and Management GUT since 2019. In 2005 she obtained Ph.D. degree in the field of Economic Sciences, in the discipline Management Sciences, 2019 – the degree of habilitated doctor in the field of Social Sciences, in the discipline of Management and Quality Studies. In the years 2004-2009 she was employed at the Faculty of Production Engineering...
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Hidden Champions of Poland
PublicationPoland is a country with a strong entrepreneurial spirit. The hidden champions’ performance has been closely related to political and economic changes: the fall of communism in 1989 and the transition from a centrally planned economy to a market economy. This led to the emergence of small private businesses focused on the domestic market. The accession to the European Union in 2004 created new perspectives for the hidden champions’...
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ENTREPRENEURSHIP AND CREATIVITY - summer term 2021/22
e-Learning CoursesThe aim of the course is to acquaint students with entrepreneurship as a phenomenon, increase their pro-entrepreneurial attitudes and develop skills necessary in entrepreneurship process. Special emphasis will be placed on fashion business as representing creative industry. The main objectives are as follows: Learn how to prepare a business model canvas and business plan. Know the backstage of the fashion industry. Identify...
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ENTREPRENEURSHIP AND CREATIVITY - summer term 2023/24
e-Learning CoursesThe aim of the course is to acquaint students with entrepreneurship as a phenomenon, increase their pro-entrepreneurial attitudes and develop skills necessary in entrepreneurship process. Special emphasis will be placed on fashion business as representing creative industry. The main objectives are as follows: Learn how to prepare a business model canvas and business plan. Know the backstage of the fashion industry. Identify...
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Magdalena Szuflita-Żurawska
PeopleHead of the Scientific and Technical Information Services at the Gdansk University of Technology Library and the Leader of the Open Science Competence Center. She is also a Plenipotentiary of the Rector of the Gdańsk University of Technology for open science. She is a PhD Candidate. Her main areas of research and interests include research productivity, motivation, management of HEs, Open Access, Open Research Data, information...
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Jerzy Proficz dr hab. inż.
PeopleJerzy Proficz, Ph.D. is the director of the Centre of Informatics – Tricity Academic Supercomputer & networK (CI TASK) at Gdansk University of Technology, Poland. He earned his Ph.D. (2012) in HPC (High Performance Computing) in the subject of supercomputer resource provisioning and management for on-line data processing D.Sc. (2022) in the discipline: Information and Communication Technology. Author and co-author of over 50...
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Theory of Urban Design
e-Learning CoursesThe aim of the course is to understand the complexity of the process of functioning and development of cities, including: -city hierarchical spatial models (morphology) and functional structure on models (the hierarchy of services and public spaces) -networks and systems that make up the city (environmental system, technical and social infrastructure) -role and importance of the district/neighbourhood in the structure of the...
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Julita Wasilczuk dr hab.
PeopleBorn on 5th of April, 1965 in Gdansk. In 1987-1991 studied the economics of transport, at the University of Gdansk. At 1993 she started to work at the Faculty of Management and Economics. In 1997 received a PhD at the faculty, in 2006 habilitation at the Faculty of Management, University of Gdansk. Since 2009 Associate Professor at Gdansk University of Technology. In 2010-2012 Associate Professor of Humanistic High School at Gdansk. The...
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Cloud solutions as a platform for building advanced learning platform, that stimulate the real work environment for project managers
PublicationImproving skills of managers and executives require, that during the transfer of knowledge (in different ways: during studies, trainings, workshops and other forms of education) it is necessary to use tools and solutions that are (or will be) used in real world environments, where people being educated are working or will work. Cloud solutions allow educational entities (universities, training companies, trainers, etc.) to provide...
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Beata Krawczyk-Bryłka dr
PeoplePsycholog, doktor nauk humanistycznych w dziedzinie zarządzania, adiunkt w Katedrze przedsiębiorczości. 2018 - 2021: Kierownik projektu NCN: „Efektuacyjny model zespołu przedsiębiorczego. Jak działają przedsiębiorcze zespoły odnoszące sukces" od 2016: Quality Standards Lead filaru People management & personal development na studiach MBA Politechniki Gdańskiej 2008 – 2012: Prodziekan ds kształcenia Wzydziału Zarządzania i Ekonomii...
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Systematic Assessment of Product Quality
PublicationThe article describes an innovative metrizable idea for systemic assessments of product quality within the baking industry. Complex product quality analysis requires the employment of metrizability criteria for factors that impact the quality of the product, and these are called determinants. Therefore, such analysis is only possible with the use of systems engineering. A system represents the potential of a manufacturing process,...